Gold Lobby image

Gold Lobby

Jewelry store Jewelry designer Jewelry buyer Gold dealer Goldsmith Jewelry manufacturer Diamond buyer

👍👍 Hands down, the BEST place to sell (and buy!) metal, watches, and more in Ottawa. I've been around to many similar businesses in Ottawa, both public chains and privately owned, and this is the place to come. Time and time again, these gentlemen have proven themselves through honesty, respect, and mo... People often mention jewelry, service, Gold, gold, time, Great, friendly, experience, Lobby, honest,


Address

372 Bank St, Ottawa, ON K2P 1Y4, Canada

Website

www.goldlobby.ca

Contact

+1 613-789-9090

Rating on Google Maps

4.70 (175 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 11 am to 5 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: jewelry (17) service (11) Gold (10) gold (8) time (7) Great (7) friendly (7) experience (7) Lobby (6) honest (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Aleana Timpson (. 6 months ago on Google
    Big thank you to Nick at Gold Lobby .. I couldn't find a more fair price for my jewelry here in Ottawa. I was met with the upmost respect from these gentlemen. Thanks again!!!! 😊
    4 people found this review helpful 👍

  • 5/5 Paula Dos Santos F. 6 months ago on Google
    I have been coming to nick for 6 years and I love him shop, I love the way he’s honest and trustworthy. I always have lovely conversations with him, I’m so glad his part of my neighbourhood. Thank you for everything.
    4 people found this review helpful 👍

  • 5/5 Alexander G. 5 months ago on Google
    Hands down, the BEST place to sell (and buy!) metal, watches, and more in Ottawa. I've been around to many similar businesses in Ottawa, both public chains and privately owned, and this is the place to come. Time and time again, these gentlemen have proven themselves through honesty, respect, and most importantly: the best pricing I've seen. God bless you guys
    4 people found this review helpful 👍

  • 5/5 Jesse U. 6 months ago on Google
    A life saver. Nick had been there for me and my gf when we needed to sell small jewellers to make ends meet, and was also there for me and held a ring so I could afford to buy it and propose to the love of my life. Great customer service and a solid guy to boot. Always grateful!
    3 people found this review helpful 👍

  • 5/5 Bernard P. 7 months ago on Google
    This establishment is the real deal! Knowledgeable and very friendly, Nick was very welcoming! They have all the legitimate equipment to weigh in front of you so extremely trustworthy! A few pieces that were of no value to me and I walk out of with $$$! Highly recommended!
    3 people found this review helpful 👍

  • 5/5 gary s. 5 months ago on Google
    I’m incredibly grateful for the exceptional service I received at gold lobby. During my recent sale of my Omega watch , the owner was knowledgeable and professional and made the whole transaction seamless. I am greatly impressed and will come back to do business again. Thank you
    3 people found this review helpful 👍

  • 5/5 Chantha N. 2 years ago on Google
    I absolutely and highly recommend Gold Lobby. Outstanding service, highly reputable and with fair pricing. I was greeted with a friendly hello, all covid protocols and safety measures were in place, I received detailed information on my items and also spent time having a connected conversation about family and life. I appreciate your time tremendously. I will be recommending you to all my family and friends.
    2 people found this review helpful 👍

  • 1/5 L 5 months ago on Google
    I am a woman and I had an odd experience here. The owner made multiple offensive comments regarding women when I was selling some items to him. Made a point of making sexist remarks then brought up other sexist comments 2-3 more times during our brief transaction. Seemed like a power trip/trying to get a reaction out of me because I am a woman. I just ignored him, took my money and left. Overall gave me a sick feeling in my stomach the way he acted nice but then was clearly trolling.
    2 people found this review helpful 👍

  • 5/5 MainLark D. 11 months ago on Google
    This place is more like a museum than a pawn shop. There's some beautiful items inside of this store. I would recommend coming by and having a view at some of the artwork and tapestries.
    2 people found this review helpful 👍

  • 5/5 Eric G. 2 years ago on Google
    Didn't want to go sell my gold and jewelry but my wife convinced me. Read some reviews and liked what I read about Gold Lobby on Bank st. Very happy I went there. Nick was a real gentleman and he made me feel very comfortable. Very good experience overall! Eric
    2 people found this review helpful 👍

  • 4/5 Matthew F. 3 years ago on Google
    • Beautiful store design and layout, • Knowledgeable and friendly staff • Over 30 years of experience • Great selection of merchandise • Reasonably priced • Excellent location ☆ My recommendation for all of your jewelry needs
    2 people found this review helpful 👍

  • 5/5 Milka M. 1 year ago on Google
    Gold lobby is the place to go either to get fix your jewelry, sales your scraps gold or buying. They are the most trusted and friendly pawn shop. I bought and repair jewelry with them several times always happy. Highly recommend
    2 people found this review helpful 👍

  • 5/5 James R. 3 years ago on Google
    Best guys to deal with in Ottawa!!! By far the nicest refurbished jewelry out there. Great deals, great people all around
    1 person found this review helpful 👍

  • 5/5 Jeremie B. 3 years ago on Google
    Had a very good experience here! I got 15$ more here for my gold than Ottawa gold! The transaction took around 5 minutes and the service was excellent!! Would definitely recommend
    1 person found this review helpful 👍

  • 5/5 Michal G. 4 years ago on Google
    Gold Lobby is the best place to go to sell your gold and silver; you'll get the best price for your items! Very honest and knowledgeable. Courteous, prompt service while you wait. And Watch battery replacements only $10 each. I checked other stores and they were $16 and higher. Happy with the watches and the $400+ we got for jewellery that was just sitting in a draw at home.
    1 person found this review helpful 👍

  • 5/5 Albert S. 6 years ago on Google
    I sold a diamond ring to you recently that I inherited from my parents. I was very impressed by your professionalism in making this difficult process easy and relaxed. Nick made me an offer that was almost $1000 more than many reputable jewellers in the area offered. There was never any sales pressure and he made me feel like family. Thank you very much! I am a very happy customer and I will recommend your store to everyone I know!
    1 person found this review helpful 👍

  • 5/5 Naseem H. 11 months ago on Google
    Very positive experience with these guys. Easy to make a deal with, will come back.

  • 5/5 Reach For The S. 3 years ago on Google
    Enerst was super friendly. It was very easy to sell my jewelry. The whole transaction took less than 5 minutes to complete. I got more cash than I expected so it was a very pleasant surprise. I highly recommend Gold Lobby if you’re looking to unload unwanted jewelry for cash.

  • 5/5 Ob R. 3 years ago on Google
    Very friendly and professional experience. Staff take time to educate you about your queries. Thumbs up for GB

  • 5/5 Celeste C. 3 years ago on Google
    Great speedy service. Brought a ring in to get resized and the gentleman who helped me gave me the amount it would cost and it took just one day! Thank you

  • 1/5 Andrew W. 11 months ago on Google
    Owner is very rude, always in a bad mood and refuses to answer questions or test products.

  • 5/5 Stephen P. 2 years ago on Google
    Amazing service, fast and fair. Do not waste your time with pawn shops and other jewelers. Quick and maximum $$$ for your gold. We had some old family jewelry and The Gold Lobby got us way more than we ever dreamed. Thanks guys!!! Stephen Peruzzi April 20th 2022

  • 5/5 Teri D. 1 year ago on Google
    I came in to get one of my pearl earrings fixed and they did a great job at a fraction of the cost. Here’s an insider secret - one of my friends used to work for a big name jewelry store and she told me that all of the jewelry repairs or battery watch replacements were just sub-contracted to smaller local businesses and the jewelry company would make a profit by charging a bigger amount to the client. Why pay for a middle-man? Since then, I did my own research and found this place - they are honest and have some of the best prices in town - that’s why I keep coming back even though it’s out of my way.

  • 5/5 Malize M. 1 year ago on Google
    Great service good selection of men's and women's jewelry. I got two rings sized and one repaired Fantastic job.

  • 5/5 WorldOfReps 4 years ago on Google
    Honestly this place was recommended to me by a friend so it was my first time visiting this jewelry shop and normally I'm very picky to the places i go no matter how good the reviews are. But for real the customer service is very good, super nice guy i dealt with. If your looking to sell your jewelry i can honestly promise you they will pay more then anyone out there He paid me exactly what gold is going per gram and paid me $60 more then any other spot would. I dont know the owner or anyone who works there i just really appreciate honest/good customer service. This is my go 2 jewelry shop now!!!!!! Thank you!!!!!

  • 5/5 Pat M. 3 years ago on Google
    I visited this jewelry store for the first time to bring in some Gold and Silver to be sold. It was a great experience, by far the best prices (Which are on their website for everyone to see), honest and upfront. He took my pieces and evaluated them one by one, gave me the weight and cost of each, giving me a total price for my items. I left the store feeling like I got the most for my old Gold and Silver, highly recommended! Great honest work, great service. Lessons learned: Don’t bring your Gold to Howard’s Pawn Shops!

  • 5/5 Grigori S. 2 years ago on Google
    Great people to deal with. Very professional and friendly staff. Prices are very reasonable.


Call +1 613-789-9090 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✓️ In-store shopping

Trends



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