They should answer the phone. Making an appointment is impossible I'm going to post a photo where you can see the number of times I called as an example and I couldn't get through.

Impossible for them to pick up the phone.

You are worse than civil servants, in the morning you don't work and in the afternoon you don't go, you have the telephone as a decoration and to keep dust, scoundrels, then someone arrives there and everyone chats and two hours to go in for a consultation with an appointment

The girl who does the analysis has been here for a long time and is very friendly. She does her job correctly and there are no complaints. The receptionists, removing the boy, the rest are terrible, it seems like they are doing you a favor by making an appointment, and it has already happened to me several times that they forgot to write down the appointment and kept me waiting. I change this a lot, I hope you take it into account and hire more competent people for the reception, since the doctors and nurses are generally very good.

Shameful! They give you an appointment and then when you arrive at your time they tell you that you are not signed up... If you want, they give you a new appointment... SHAME!

Very good in general, but as for the administrative staff of the center, after several years coming I can say that for some time here the attention they have at the receptions is really bad. Except for a boy and a girl who always have an impeccable attitude towards the customer, the rest are disastrous. They do not know the information you request, they give the appointments incorrectly and overlapping each other, a fact that the doctors themselves complain about when you go to the consultation. To be a reference medical center for insurance in terms of customer care from its administrative staff leaves a lot to be desired.... The specialists are very good and the nurses are wonderful, in particular I can speak of Raquel who is always attentive to the patient and In blood extractions she is super careful.

Impossible to contact by phone, those who attend who are not in the center do not know how to report on its operation, I have been calling for a week to get the password to be able to look at my analytics in the app and they send a notice, but they do not call you, I ask Yes, I can pick them up there and they don't know if I need an appointment to pick them up, but they can't give me that appointment to pick up documents, so let me go and try if I'm lucky... And go for a walk!!!😡

It is not the first time that I arrive and they tell me that I do not have an appointment. The worst thing is that they tell me that they called me repeatedly to notify me of the cancellation, being a lie and having the reminder SMS from the day before. The quality of care has dropped a lot

Very happy with the treatment received, I took my sister for a colonoscopy and it was incredible treatment