Pronovias image

Pronovias

Womens clothing store Shoe store Dress shop Bridal shop Wedding store Formal clothing store Dressmaker Haute couture fashion house

One of the Top rated Womens clothing stores in A Coruna


Address

Praza de Lugo, 22, 15004 A Coruña, Spain

Website

www.pronovias.com

Contact

+34 981 20 19 15

Rating on Google Maps

4.50 (173 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 2 pm, 4:30 to 8:30 pm
  • Sunday: Closed
  • Monday: 10 am to 2 pm, 4:30 to 8:30 pm
  • Tuesday: 10 am to 2 pm, 4:30 to 8:30 pm
  • Wednesday: 10 am to 2 pm, 4:30 to 8:30 pm
  • Thursday: 10 am to 2 pm, 4:30 to 8:30 pm
  • Friday: 10 am to 2 pm, 4:30 to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: dress (34) vestido (31) para (19) Cristina (14) todo (12) dresses (11) friend (10) store (10) told (10) Pronovias (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Cecilia L. 1 year ago on Google
    (Translated by Google) The most unpleasant experience lived in a business, I put a star because you can't put less. To begin with, one day before the appointment, they called my friend (whom we were going to accompany to find her ideal wedding dress) questioning and asking all kinds of questions that would justify why she was going to the Coruña store and not the of Vigo if it was closer to the latter. When we arrived at the appointment, we were supposed to be attended by a certain Cristina, but finally the famous Paz attended us (I say famous because I see that in many reviews she is the absolute protagonist, and I am not surprised). Right off the bat he introduced himself with a rather aggressive tone verbally and, to add insult to injury, two of us had to remain standing because they told us there were no chairs (when there were chairs at the table just behind). Once we had selected the dresses in the book that we were interested in trying on, we headed to the test area, the location of the most surreal show in our lives. Of the selected dresses, my friend only tried on the ones that the aforementioned Paz decided on and, even on top of that, forced her to try on others that she didn't want to try on at first because she didn't like them; In addition, he forbade us to take photos (this had never happened to me, since if you try on ten, fifteen or whatever dresses, the logical thing is to be able to take a photo of yourself to decide at home what your final choice is). The woman insisted that, since we work at Inditex (which is not even true, since only I, of the 4 of us, work in textiles) we would go to the store to copy, and dedicating ourselves during the 2 hours that we were there to tell my friend all kinds of comments, of the type: "what, they have already taken all the ideas to copy right?". At some point we got up to make some "modifications" (raise the armhole a little or close the neckline a little) to the dress that my friend was wearing and she told us in a very rude manner that no modification could be made because they were not in the book; You will tell me who spends €3,000 (or more) on a dress that they cannot make any changes to so that it adapts to their body and morphology. In one of the tests, one of us was slapped aside and screaming as he closed the curtain of the dressing room; Immediately afterwards, my friend came out dressed in her clothes because the professional and friendly Paz (notice the irony) decided that the date was over and, directly, she kicked us out. So, in summary, Paz is a VERY AWFUL, IGNORANT, INTOLERANT AND RUDE that, in addition to not having a clue about anything related to textiles (she tried to convince us that you couldn't make a particular pattern when you could, tried to sell the motorcycle with a fabric that was crap and marked even cellulite, etc.) and of being a very bad professional (advising the attendees at the appointment of the tester next door dressed only for what they cost and not being guided by how favored the girl could be or not, a very dishonest sells smoke). We cannot explain how it is possible for this lady to work in a store like Pronovias and, above all, to be in front of the public every day. The worst of all is that my friend was practically convinced with one of the dresses (that we even considered buying it and making the appropriate changes on our own) but between the attention received and the prohibition to take a photo with the dress (which my friend wanted to show her mother, knowing the clerk that she could not be at the appointment due to health issues), we refused. Finally, Doña Paz knows that it is very easy and viable to copy a dress only with photos from the web and that, if that were our intention, we would not go to the store. I wish Pronovias headquarters would stop to read and evaluate each one of the reviews about Paz, because it's not even normal for them to have this lady on staff. (Original) La experiencia más desagradable vivida en un comercio, pongo una estrella porque no se puede poner menos. Para empezar, un día antes de la cita, llamaron a mi amiga (a la que íbamos a acompañar a buscar su vestido de novia ideal) cuestionando y haciendo todo tipo de preguntas qué justificasen por qué iba a la tienda de Coruña y no a la de Vigo si le quedaba más cerca esta última. Cuando llegamos a la cita, se suponía que nos iba a atender una tal Cristina pero, finalmente nos atendió la famosa Paz (digo famosa porque veo que en muchas reseñas es la protagonista absoluta, y no me extraña). De buenas a primeras se presentó con un tono bastante agresivo verbalmente y, para más inri, dos de nosotros tuvimos que quedarnos de pie porque nos dijeron que no había sillas (cuando en la mesa Justo de detrás había sillas). Una vez seleccionados los vestidos en el book que nos interesaba probar, nos dirigimos a la zona de prueba, localización del show más surrealista vivido en nuestras vidas. De los vestidos seleccionados, mi amiga se probó únicamente los que la ya mencionada Paz decidió y, aún encima, forzó que se probase otros que de primeras no se quería probar porque no le gustaban; además, nos prohibió hacer fotos (esto no me había pasado nunca, ya que si te pruebas diez, quince o los vestidos que sean, lo lógico es poder hacerte una foto para decidir en tu casa cuál es tu elección final). La mujer se emperró en que, como trabajamos en Inditex (cosa que ni siquiera es cierto, ya que solo yo, de los 4 que éramos, me dedico al textil) íbamos a la tienda a copiar, y dedicándose durante las 2h que estuvimos allí a decirle a mi amiga todo tipo de comentarios, del tipo: “qué, ya han cogido todas las ideas para copiar no?”. En algún momento nos levantamos para hacer algunas “modificaciones” (subir un poquito la sisa o cerrar un poco el escote) del vestido que tenía mi amiga puesto y nos dijo de muy malas formas que no se podía hacer ninguna modificación porque no estaban en el book; ya me dirás quién se gasta 3.000€ (o más) en un vestido sobre el que no puede realizar ningún cambio para que se adapte a su cuerpo y su morfología. En una de las pruebas, a uno de nosotros nos apartó de un manotazo y gritando mientras cerraba la cortina del probador; acto seguido salió mi amiga vestida con su ropa porque la profesional y amable de Paz (nótese la ironía) decidió que ahí se acababa la cita y, directamente, nos echó. Así que, en resumen, Paz es una PÉSIMA, IGNORANTE, INTOLERANTE Y MALEDUCADA que, además de no tener ni idea de nada relacionado con el textil (nos intentó convencer de que no se podía hacer un patrón en concreto cuando sí se puede, nos intentó vender la moto con un tejido que era una porquería y marcaba hasta la celulitis, etc.) y de ser una muy mala profesional (aconsejando a las asistentes a la cita del probador de al lado vestidos solo por lo que costaban y no guiándose por lo favorecida que podía estar o no la chica, una vende humos muy poco honesta). No nos podemos explicar cómo es posible que esta señora trabaje en una tienda como Pronovias y, sobre todo, que esté a diario de cara al público. Lo peor de todo es que mi amiga estaba prácticamente convencida con uno de los vestidos (que incluso nos planteamos comprarlo y hacer los cambios oportunos por nuestra cuenta) pero entre la atención recibida y la prohibición de hacerse una foto con el vestido (que mi amiga quería enseñarle a sí madre, sabiendo la dependienta que no podía estar en la cita por una cuestión de salud), nos negamos. Por último, que doña Paz sepa que es muy fácil y viable copiar un vestido únicamente con las fotos de la web y que, si esa fuese nuestra intención, no iríamos a la tienda. Ojalá en la central de Pronovias se parasen a leer y evaluar cada una de las reseñas acerca de Paz, porque no es ni medio normal que tengan a esta señora en plantilla.
    4 people found this review helpful 👍

  • 5/5 Ana M. 2 years ago on Google
    (Translated by Google) I arrived convinced that in the end I would have to make the dress because nothing made me fall in love, but Cristina, the girl who took care of me, said that she did not like to give up and that's how it was. She brought me one last dress after two hours of trying and trying and this turned out to be MY dress. Thank you Cristina for your patience and your interest. Also very well priced! I'm looking forward to having the first test to see it again :) (Original) Llegué convencida de que al final tendría que hacerme el vestido porque nada me enamoraba, pero Cristina, la chica que me atendió, dijo que no le gustaba rendirse y así fue. Me trajo un último vestido después de dos horas probando y probando, y éste resultó ser MI vestido. Gracias Cristina por tu paciencia y tu interés. Además muy bien de precio! Estoy deseando tener la primera prueba para volverlo a ver :)
    2 people found this review helpful 👍

  • 5/5 Sarai Sánchez P. 1 year ago on Google • 70 reviews
    Peace and Cristina a love. It was the first time in my life that I tried on wedding dresses and they made the experience unforgettable. I highly recommend it, a beautiful store with personalized attention. A marvel. I have recommended her to all my friends.

  • 1/5 Johana 5 months ago on Google • 21 reviews
    Paz attended to me. I thought a lot before writing this review. I have given it a lot of thought because I want to be really honest and contribute my experience in case anyone considers making an appointment here. I went here after having gone to Rosa Clará, they had treated me so, so well, that I was very excited to continue trying on dresses and decide at the end of the day which one I would wear. When I arrived at Pronovias I expected exactly the same thing. Firstly, they very quickly showed me the sketches they had for my dress/budget idea. Then he took us to the dressing room (where probably 3 other brides were trying on…and this seemed like a flea market to me)…and here comes the good part. I felt like you were going to buy some panties that you had to choose quickly and the less you touched it, the better?…every dress they tried on me, they didn't adjust it, they didn't put the mythical clips on me to see how it would fit…they took it off and put another one on like if it were a mannequin...and when I gave some sign that I was interested in one, Paz showed a little more interest and only then did she put two clamps on me. He didn't let us take photos until I asked him please (because in my case, my family is abroad... and even if that wasn't the case, I wanted to see him again later). When my friend started recording, after a few seconds she told my friend (IT'S ALREADY!). And that's it...we were frozen. I didn't want anything to ruin that moment so I tried to pass... but he was tactless at no point. It seemed like they were doing you a favor and the sooner we finished, the better… When I told him that I had to think about it, he asked me if I had more appointments, to which I told him that I had already been to Rosa Clará...again, here comes the good part. With a superior smile he told me...there is no point of comparison...just look at these fabrics...the Rosa Clará ones don't have this or that... If you talk bad about your competition, you talk bad about yourself. And that applies to life, Peace. Not happy with that, she asked me that when I decide, I should come to the store to tell her in person that I had opted for another firm...but why is that? I'm still processing it...to give me another discount? To tell me “what a bad decision?”…. What difference does it make to her where she chooses, if I choose that day or if I do it in 3 months? Finally, I wonder if they treated me like this because they thought I couldn't afford the dress? I don't understand it...because if you always treat people like that, no one would be happy... And if that's the case, but who knows about everyone's life? In summary. It has been the WORST experience of the day.
    1 person found this review helpful 👍

  • 5/5 Jessica R. 1 year ago on Google
    Me llevo una experiencia de 10. Cristina, súper educada y simpática, me asesoró en la compra del vestido y acertó de pleno . Unos meses más tarde de haberlo comprado me quedé embarazada y lejos de ser un problema para ellas, Cristina y Paz me ayudaron a buscar soluciones hasta que me fueron ajustando el vestido para que llegara a su justa medida para el gran día , sin tener que renunciar al vestido de mis sueños . Gracias a Paz por la paciencia, los cambios y las pruebas, y sus ideas que hicieron que me pueda casar con 7 meses de embarazo viéndome genial con mi primer vestido y como ya he dicho el vestido de mis sueños.
    1 person found this review helpful 👍

  • 5/5 Maria V. 3 months ago on Google • 10 reviews New
    Simply incredible. I found the dress of my dreams and the advisor there, Barbara, understood me and attended to perfectly. It was like going with another friend, one of those who are sincere and who also support you.

  • 5/5 Rocio N. 3 months ago on Google • 9 reviews New
    100% recommended. I am delighted with the treatment received in this Pronovias store. From the first minute I walked through the door, on October 7, 2023, which was the day I went to look at dresses to see if I could find one that I fell in love with and I did, with the help of my super team (my mother and two friends ) and of course Paz, the saleswoman who helped me, both on October 7, 2023, and in the first dress fitting on January 17, 2024, who made the appointment super enjoyable, pleasant, and made me feel super comfortable and he gave me confidence from the first minute he saw me. A great professional and person, educated, elegant, friendly, kind and above all sincere, that is to say, I only have good words for her and her colleagues. I am delighted with the treatment received by all the shop assistants and I am very happy to have chosen them. to wear my super dress on my big day, I know I won't regret it. Thank you very much with all my heart! I wish that everyone who works with the public was as effective as Paz and her colleagues. An unforgettable and unique experience that I will never forget and will always remember. Thank you Pronovias and THANK YOU Paz, you are lovely. A huge hug for everyone.

  • 5/5 Cris Iglesias R. 7 months ago on Google • 8 reviews
    The experience has been, simply, magical. Paz attended to me, a charming woman, super attentive to me. He understood my tastes perfectly, advising me at all times with great affection, and always with a smile. I wear a dress that totally represents me. Without a doubt, highly recommended.

  • 5/5 Lorena Miramontes V. 9 months ago on Google • 8 reviews
    The experience with the Pronovias team has been wonderful. Special thanks to Barbara, for accompanying me and advising me at such an important moment and for helping me find the dress of my dreams. The store is great and very well located, and what can we say about the dresses: incredible designs and fabrics that you fall in love with. A 10 in every way. Thanks a lot!

  • 5/5 macarena garcia l. 9 months ago on Google • 3 reviews
    I am very happy with the dress and the service. Paz is a true professional and has been able to advise me perfectly. Cris was also very nice. The dress for me is perfect and the atmosphere of the store and the fitting room… wonderful Thank you

  • 5/5 Sonia G. 2 years ago on Google
    (Translated by Google) I have the most me wedding dress in the world thanks to the attention of the professional who advised me. I started as a bride overwhelmed by not seeing anything that suited my personality, all beautiful but not for me, she perfectly understood what I needed and brought out something very special that I tried reluctantly, seeing my image in the mirror I found something unexpected, I fell in love with that dress, ideal for me, perfect, the model should have my name on it, I feel like they did it for me. First store visited, only dress tried. (Original) Tengo el vestido de novia más yo del mundo gracias a la atención de la profesional que me asesoró. Empecé siendo una novia abrumada por no ver nada que se adaptara a mi personalidad, todo precioso pero no para mí, ella entendió a la perfección lo que necesitaba y sacó algo muy especial que lo probé sin ganas, al ver mi imagen en el espejo me encontré con algo inesperado, me enamoré de ese vestido, ideal para mí, perfecto, el modelo tendría que llevar mi nombre, siento que lo hicieron para mí. Primera tienda visitada, único vestido probado.

  • 1/5 María Montero S. 1 year ago on Google
    (Translated by Google) I give it one star because it won't let me not put a 0. I have worked with the public for many years and they have never made me feel so bad. There was 1 charming girl, the truth is that the poor thing was amazed at the treatment (to say something) that her partner gave me, who by the way I think is the one in charge. The aforementioned had several details to take into account: no modesty, she had no problem putting cups on my chest herself without asking or notifying me because "I had little" and since it was better than "I didn't touch the dress that got dirty" When I told her that there was a dress that caught my attention and that I liked to try it on, this phrase came out of her mouth "ah yes yes, but do you have 5000 euros to pay for it?" At that moment I told her that I was leaving and her reaction was to tell me that my problem was actually that I already had a dress in mind and that's why I didn't like the dresses that she showed me (which by the way she only showed me 3 because He wasn't going to teach me anymore because he couldn't waste time) Not to mention how pressured I felt at all times. The only thing he was looking for was to pressure me to take him a dress, always the most expensive of course, and he didn't care if I told him I didn't see myself in that style. When he found out where my wedding was (finca montesqueiro) the only thing he told me was that I had to wear a dress according to the place (I imagine he meant expensive) and that although I was looking for something simple and romantic, "it would not look good with the site" Really, I don't understand how there can be people like that working with the public. I am the first to get married out of all my friends and of course I am not going to recommend you. I feel very sorry for the colleague who was with her who really seemed charming to me. And I recommend everyone to go to Aires de novia, they are charming and although they have an outlet, and seasonal dresses for 2,000, 3,000 and 5,000 euros, they don't pressure you, and they look for the best for a bride. (Original) Le doy una estrella porque no me deja no poner un 0. He trabajado de cara al publico muchos años y jamas me habian hecho sentir tan mal. Habia 1 chica encantadora la verdad que la pobre se quedo asombrada de el trato (por decir algo) que me dio su compañera, que por cierto creo que es la encargada. La susodicha, tuvo varios detalles a tener en cuenta: pudor ninguno, no tuvo ningun problema en colocarme ella misma copas en el pecho sin preguntar ni avisar porque "yo tenia poca cosa" y ya que era mejor que "yo no tocara el vestido que se ensuciaba" Cuando le dije que habia un vestido que me llamaba la atencion y que me gustaba para probarmelo, de su boca salio esta frase "ah si si, pero tienes 5000 euros para pagarlo? " En ese momento le dije que me iba y su reaccion fue decirme que mi problema en realidad era que yo ya tenia un vestido en mente y que por eso no me gustaban los vestidos que ella me enseñaba (que por cierto solo me enseño 3 por que no me iba a andar enseñando mas que no podia perder el tiempo) Por no hablar de lo presionada que me senti en todo momento. Lo unico que buscaba era presionarme para que le llevara un vestido, siempre el mas caro por supuesto, y le daba igual que yo le dijera que no me veia en ese estilo. Cuando supo donde era mi boda (finca montesqueiro) lo unico que me decia era que tenia que llevarme un vestido acorde con el lugar (imagino que se referia a caro) y que aunque yo buscara algo sencillo y romantico, "no iba a quedar bien con el sitio" De verdad, no entiendo como puede haber gente asi trabajando de cara al publico,. Soy la primera que se casa de todas mis amigas y desde luego no os voy a recomendar. Lo siento mucho por la compañera que estaba con ella que de verdad me parecio encantadora. Y recomiendo a todo el mundo que vaya a Aires de novia, que son eencantadores y que aunque tienen outlet, y vestidos detemporada por 2000 3000 y 5000 euros, no te presionan, y buscan lo mejor para una novia.

  • 5/5 Anitsirc 9. 1 year ago on Google
    (Translated by Google) I bought my wedding dress there and everything was perfect. The unbeatable attention. Special thanks to Cristina, for her treatment and exquisite kindness. (Original) Compré mi vestido de novia ahí y todo perfecto. La atención inmejorable. Gracias en especial a Cristina, por su trato y amabilidad exquisita.

  • 5/5 V. 1 year ago on Google
    Ayer compré mi vestido en pronovias Coruña y quedé totalmente satisfecha y feliz! Quiero destacar el trato excelente de Cristina muy amable, paciente y me ayudó a elegir el mejor vestido! Los recomiendo totalmente y les diría que no se dejen llevar por los malos comentarios, ya que creo el prestigio de pronovias pesa muchísimo más que unos cuantos malos comentarios.

  • 5/5 Vane B. 1 year ago on Google
    Una experiencia increíble, gracias Paz por tu ayuda y cariño. He salido en el mismo día con mi vestido de invitada. Repetiría sin duda. Gracias!

  • 5/5 luisa fernanda marin e. 11 months ago on Google
    Muy agradables, mi asesora no tengo palabras para ella, muy servicial y atenta a todo. Tengo mi vestido de ensueño gracias a ella. ❤️

  • 5/5 Laura B. 1 year ago on Google
    Una experiencia única. La atención del personal un 10, te escuchaban y nos enseñaron los vestidos que más me favorecían, dando varias propuestas para mejorar el estilo que quería.

  • 5/5 Marina Fernández D. 1 year ago on Google
    (Translated by Google) Thanks to them I was able to get married with the dress of my dreams, despite getting pregnant when I already had it chosen. The treatment is excellent, they look for solutions, always with a smile. Many thanks! (Original) Gracias a ellas pude casarme con el vestido de mis sueños, a pesar de quedarme embarazada cuando ya lo tenía escogido. El trato es excelente, buscan soluciones, siempre con una sonrisa. ¡Muchísimas gracias!

  • 5/5 Isa I. 1 year ago on Google
    (Translated by Google) The experience was perfect. I did not expect to find my dress on the first visit and I had no doubts. Paz attended me and she was lovely! His advice was great. (Original) La experiencia fue perfecta. No pensaba encontrar mi vestido en la primera visita y no tuve dudas. Me atendió Paz y fue encantadora! Su asesoramiento fue genial.

  • 5/5 Antia Garcia P. 1 year ago on Google
    (Translated by Google) Thank you all for a wonderful treatment. Especially Cristina, a charm. Although I already had a fairly clear idea of ​​what I wanted my dress to be, they helped me at all times with super attention and they treated me like I was at home! Looking forward to seeing the dress again!! A million thanks!! (Original) Gracias a todas por un trato maravilloso. En especial a Cristina, un encanto. Aunque ya iba con una idea bastante clara de cuál quería que fuera mi vestido, me ayudaron en todo momento súper atentas y me han tratado como en casa! Deseando volver a ver el vestido!! Un millón de gracias!!

  • 5/5 Yvonne 1 year ago on Google
    (Translated by Google) A charming team, they make you feel comfortable and safe, they advise you and very well. They help you find the dress of your dreams and above all, they help you make everything perfect for that big day. I am delighted with my purchase and delighted with the attention received. ❤️ (Original) Un equipo encantador, hacen que te sientas a gusto y segura, te aconsejan y muy bien. Te ayudan a buscar el vestido de tus sueños y sobre todo, te ayudan a que esté todo perfecto para ese gran día. Estoy encantada con mi compra y encantadísima con la atención recibida. ❤️

  • 5/5 LuzMa T. 7 months ago on Google • 1 review
    Incredible attention from start to finish. My advisor Cris was great, how she listened to me, advised me and calmed me down because of my nerves; pure love of a person. I hope this is my first try on the dress. Thank you very much for an unforgettable day
    1 person found this review helpful 👍

  • 1/5 Lucia Calviño Q. 5 months ago on Google • 1 review
    Bad experience. Before the appointment, the attention is very good, they call you and give you a WhatsApp number to which you can send dresses that you liked from the Pronovias website (I sent about 10 models). When I arrive, after trying ONLY THREE DRESSES, Paz tells me that it's not about trying on too many. I like the fourth dress, and that's where the pressure to buy it begins, with comments like..."since it's your first date, I can give you a very good discount", as if it were a flea market item, when it's one of the most important items in life, and it is not normal for them to rush you.
    1 person found this review helpful 👍

  • 5/5 Mery 7 months ago on Google • 2 reviews
    Excellent atention! In my case, my advisor was Barbara and she is a delightful advisor, attentive, delicate with whom you feel very comfortable. I recommend Pronovias A Coruña 100%!


Call +34 981 20 19 15 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Online appointments
  • From the business
    • ✓️ Identifies as women-owned

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