We were there three times before deciding to buy. Advice is always nice. The feeling of receiving competent advice depends on the respective employee. We decided on high-quality rings for 2000 euros. That's why I'm very disappointed that the ring shows signs of wear after just a short time and doesn't look nearly as beautiful as I imagined it would. I work in the office and take it off to clean; so he is not exposed to any great resistance. If I were faced with a purchase decision again, I would do a better comparison in advance. Addendum: No response to my documents being forwarded as requested.

Leider haben wir hier weniger gute Erfahrungen gemacht: Die Lieferzeit für den Verlobungsring betrug fast 4, anstatt den angekündigten 2 Wochen. Die Beratung hinsichtlich Ringgröße war laienhaft - immerhin wurde ein Probering angeboten, der auf Grund von anderen Maßen etc. letztendlich wenig hilfreich war. Für unsere Trauringe haben wir uns von einem Goldschmieden direkt beraten lassen. Hier fühlen wir uns viel besser aufgehoben... (Translated by Google) Unfortunately, our experience here was not so good: The delivery time for the engagement ring was almost 4 weeks instead of the announced 2 weeks. The advice regarding ring size was amateurish - after all, a test ring was offered, which was ultimately of little help due to different dimensions etc. For our wedding rings, we got direct advice from a goldsmith. We feel much better off here...

We are very satisfied with the Wirtz wedding ring center in Aachen. The advice was very good and the shop is really beautifully decorated. A lot of time was taken and there were many different options to choose from. We ordered our wedding rings there and even received sample rings in size and shape in advance so that we could test wear them over a longer period of time before we finally commissioned everything. Arranging an appointment via the homepage is also great and worked great. We have recommended this business to friends and even received a small thank you. All around great service!!!

The rings look good now, but have not been worn yet. What we both didn't like at all was the feeling of being put under pressure. If we decide on the rings worth €2,500 on the day of the first conversation, we would get a discount. And to the repeated statement that this is a purchase that you would like to sleep on for another night or two, the answer is what else there is to think about. Since the price was okay after the discount was deducted, we decided to go for it. It will only be possible to say in a few weeks/months whether the quality of the rings is good. Furthermore, payment by credit card is not possible. As a user of a Mastercard with a bonus program, this is of course very annoying and absolutely incomprehensible these days, but that is “too expensive for the boss” (quote). But this is more of a national problem anyway. The saleswoman at the first conversation seemed relatively competent, but unfortunately the lady who picked it up didn't seem at all.

Wir haben heute unsere Trauringe konfiguriert und in Auftrag gegeben. Ein besonderer Dank geht an Frau Thiele für die tolle Beratung! Wir werden das Geschäft gerne weiterempfehlen.

An excellent shop. I bought my engagement ring there. Excelente price and with the possibility of checking the ring ahead online. Very good treatment to the costumers.

We were very satisfied. Great advice, staff very friendly and patient. The wedding rings were completed on time as discussed. We are happy to recommend it.

A lot of effort is put into this. Great advice, great service. We bought our wedding rings there. We were very undecided and, thanks to the great advice, we put together our rings individually according to our wishes. They turned out fantastic! Many thanks to the entire team.

We bought our wedding rings here on the advice of friends and we are very satisfied! We can recommend this jeweler to everyone! Extensive personal attention for the customer, professional advice and a wide choice of models and materials. Every effort is made to find or design your ideal ring together. We received test rings in the size and shape as our rings were going to be for testing and we really recommend using this. We were treated professionally and very kindly (in Dutch) by Mrs. Grace Thiele. Thank you very much for the good care and we will deliver a beautiful photo soon after our wedding as promised!

We received great advice and received an appropriate price/performance ratio for our wishes. I can't say anything about the quality of the rings yet because the rings haven't been worn yet. When I picked it up I was personally served by the owner. He is very friendly and accommodating, as are every employee he meets.

Wir sind sehr zufrieden mit unseren Eheringen! Die Mitarbeiter dort sind alle sehr freundlich und zuvorkommend. Es wurde sich bei der Beratung sehr viel Zeit genommen und verschiedene Varianten ausprobiert. Wir würden das Wirtz Trauringzentrum Aachen immer wieder weiterempfehlen.

Eigentlich hatten wir vor zu einem anderen Juwelier (Goldschmied) in Aachen zu gehen. Wie der Zufall so will, hat eine Freundin dort letzte Woche sehr schlechte Erfahrungen gemacht und wir sind durch andere Freunde auf das Trauringzentrum Wirtz aufmerksam geworden. Beide Ringe sind sehr schön geworden und der Preis war auch sehr gut! Wir kommen nächsten Monat und freuen uns schon sehr!! (Translated by Google) Actually we planned to go to another jeweler (goldsmith) in Aachen. As luck would have it, a friend had a very bad experience there last week and we became aware of the Wirtz wedding ring center through other friends. Both rings turned out very beautiful and the price was also very good! We're coming next month and we're really looking forward to it!!

Wir haben die Trauringe bei Wirtz Köln bestellt und in Wirtz Aachen abholt. Alle Services sind sehr freundlich und die Beratung ist professionell. (Translated by Google) We ordered the wedding rings from Wirtz Cologne and picked them up in Wirtz Aachen. All services are very friendly and the advice is professional.

100% TOP! Ohne Einschränkung zu empfehlen. Wir haben unsere Trauringe bei Wirtz gekauft und waren mit der Abwicklung mehr als zufrieden! Beratung was die unterschiedlichen Legierungen und die Qualitätsstufen von Diamanten angeht wurde uns ausführlich erklärt. Die Auswahl dieser wurde uns deswegen sehr erleichtert. Alle Mitarbeiterinnen sind sehr Kompetent und wissen was sie da machen. Zusätzlich wurden uns vorab noch Proberinge angeboten. Sowohl die Proberinge als auch später unsere richtigen Ringe waren innerhalb kürzester Zeit zur Abholung bereit. Sie sind alle sehr freundlich, kümmern sich um die Kunden und sind Hilfsbereit! Kommt heutzutage leider nicht mehr oft vor, vor allem in einer Branche wo es hoffentlich nicht viel Stammkundschaft / wiederkehrende Kundschaft gibt. (Translated by Google) 100% GREAT! Recommended without reservation. We bought our wedding rings from Wirtz and were more than satisfied with the transaction! Advice on the different alloys and the quality levels of diamonds was explained to us in detail. The selection of these was therefore made much easier for us. All employees are very competent and know what they are doing. In addition, we were offered trial rings in advance. Both the trial rings and later our real rings were ready for collection within a very short time. They are all very friendly, take care of the customers and are helpful! Unfortunately, this doesn't happen very often these days, especially in an industry where hopefully there aren't many regular / returning customers.

Freundliche Mitarbeiterinnen gut beraten suchen für Kunden immer die beste Varianten raus auch für schmale Geldbeutel geeignet top Team immer weiter so

After visiting five jewelers in Düsseldorf & Aachen, I luckily came across Trauringe Wirtz. The shop, which looks very inconspicuous from the outside, is very modern, bright and furnished to a high quality inside. The atmosphere is extremely positive and uniquely beautiful! As part of my search for a suitable engagement ring, I received incredibly competent advice from Ms. Thiele. She took a lot of time for the customer-oriented conversation, the selection of the ring and the subsequent individual configuration. I felt I was in ideal hands, I was advised and I was transparently presented with all the options for an individual configuration, including the respective prices. After the proposal was made and my fiancée and I were looking for the right wedding rings, we met Mr. Wirtz personally. This was once again a very friendly and competent contact person. He also transparently showed us the price differences between various configuration options for our favorite rings and gave us the best advice. The advice was so consistent that we also had private conversations and spent an endless amount of time in the shop. Ultimately, the advice and the associated buying experience in the great atmosphere were excellent for us! We can fully recommend Ms. Thiele and Mr. Wirtz and their team - you are in the best hands here. Keep it up!

We picked up our wedding rings there today, great advice and competent staff. There is currently a great promotion with a surprise bag that will bring joy to everyone who purchases it.