Dunkin' Donuts image

Dunkin' Donuts

Restaurant Donut shop

Long-running chain serving signature breakfast items & a variety of coffee drinks. People often mention donuts, coffee, donut, service, staff, time, maar, order, good,


Address

Groest 86, 1211 ED Hilversum, Netherlands

Website

www.dunkin.nl

Contact

+31 88 377 8809

Price rating

$$ $$

Rating on Google Maps

3.70 (232 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 8 pm
  • Sunday: 9 am to 8 pm
  • Monday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: donuts (31) coffee (16) donut (14) service (8) staff (8) time (7) maar (7) order (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Юлия �. 8 months ago on Google • 11 reviews
    The short-haired blonde girl who works in this establishment said that they do not have the Internet. Although it exists.
    2 people found this review helpful 👍

  • 4/5 Boshra J. 2 years ago on Google • 129 reviews
    Donuts with Holloween theme🎃 I liked their ordering system, to the point, easy to use, user friendly and percise.
    1 person found this review helpful 👍

  • 5/5 alexandra b. 11 months ago on Google • 33 reviews
    I made a special order for pick up & got great service from Kiki she was super helpful! Love the heart shaped doughnuts
    1 person found this review helpful 👍

  • 1/5 Bettina B. 3 years ago on Google • 10 reviews
    Where do I even start? I ordered for pick up at a specific time. I had to queue with all the other people though, so in the end, I waited 25 mins + to get my order. I swear I tried to figure out what makes the service so slow - I mean, how can you possibly serve 1 customer for more than 5 minutes each when all you sell is coffee and pre-baked doughnuts? But anyway, everything went in such a slow motion that I fell asleep, so now I will never know... I waited in line, with the assurance, that at least I will get what I ordered, my craved flavor will not run out in front of me. Boy, was I wrong. At the counter, the young gentleman informed me that one of the doughnuts I ordered is gone. With a smile, he added: I get to pick another one from the remainder. Oh, really, is that so? I am relieved! I'm not sure if it is the lack of proper corporate policy or training, but I suppose the least he could have offered is a coffee or whatever for the inconvenience. Or you know, a cashback... As for the product, we all know: Dunkins' is to doughnuts as McDonald's is to hamburgers. My advice? Get your doughnuts at AH, save yourself some cash and time.
    1 person found this review helpful 👍

  • 1/5 Dee D. 4 months ago on Google • 52 reviews
    I have to be honest about my review here. Dunken Dounts shouldn't make bubble tea. We got bubble tea from here and it was, unfortunately, the WORST one I've ever had. The boba isn't fully done and feels very chewy, the the tea doesn't taste like tea, and the taste just not right...very disappointing... I wouldn't recommend the boba tea from here at all...🥴

  • 1/5 Ella P. 5 months ago on Google • 4 reviews
    very long service, spoiled mood. Waiting for coffee for 30 minutes is too much!!! hire more staff during the holidays, dunkin donut. this is bad. we come here for a quick coffee, it's not a restaurant, right?

  • 2/5 Angel S. 9 months ago on Google • 3 reviews
    The store, the food, and the staff are nice, but there is no wifi. When asking for the wifi, the employees refer you to the Hilvertshof free wifi, which is not working. Can't give above 2 stars go a store that doesn't have wifi for its customers in 2023.

  • 5/5 Rafael C. 4 years ago on Google
    Guilty Pleasures

  • 5/5 mystique w. 4 years ago on Google
    (Translated by Google) Very tasty. Friendly staff. (Original) Onwijs lekker. Vriendelijk personeel.

  • 4/5 John van G. 4 years ago on Google
    (Translated by Google) Many choices from various donuts Friendly service (Original) Veel keuzes uit diverse donuts Vriendelijke bediening

  • 5/5 maria van den E. 4 years ago on Google
    (Translated by Google) Cozy (Original) Gezellig

  • 5/5 Dennis H. 4 years ago on Google
    (Translated by Google) Delicious donuts .. Friendly service .. (Original) Heerlijke donuts.. Vriendelijke bediening..

  • 5/5 Chantal M. 4 years ago on Google
    (Translated by Google) Delicious !!! (Original) Heerlijk!!!

  • 1/5 Patrizia P. 4 years ago on Google
    The last thing we needed in Hilversum

  • 4/5 Angelique M. 4 years ago on Google
    (Translated by Google) What a choice of donuts! You would prefer to taste them all, but there are just too many of them! But tasty (Original) Wat een keuze aan donuts! Het liefste wil je ze allemaal wel willen proeven, maar het zijn er gewoon te veel! Maar wel lekker

  • 5/5 Virtual G. 4 years ago on Google
    (Translated by Google) It was delicious and the donut were great (Original) Het was heerlijk en de donut waren geweldig

  • 5/5 Gabrielle K. 4 years ago on Google
    (Translated by Google) Simply heeeeeeeeeeeeeeeeee honest (Original) Gewoon heeeeeeeeeeeeeeeeeeeeerlijk

  • 5/5 M en K. 4 years ago on Google
    (Translated by Google) Nice place with incredibly friendly staff! Cheerful and very customer-oriented and of course delicious donuts (Original) Leuke plek met ontzettend vriendelijk personeel! Vrolijk en heel klantgericht en uiteraard heerlijke donuts

  • 4/5 blackdragon j. 4 years ago on Google
    (Translated by Google) Tasty donuts (Original) Lekkere donuts

  • 2/5 Edward K. 4 years ago on Google
    (Translated by Google) Staff so bad and stupid (Original) Personeel zo slecht en dom

  • 3/5 Debby D. 4 years ago on Google
    (Translated by Google) Nice case (Original) Leuke zaak

  • 4/5 Menno D. 3 years ago on Google
    Fine, good quality donuts service is ok. Go get some sweet donuts

  • 4/5 Storm R. 4 years ago on Google
    When lookin for a quality coffee or a donut go here. Standard coffee is a bit too sweet for me so be aware of this.

  • 4/5 Olga S. 3 years ago on Google
    Some donuts is really good. Some a little bit too sugar.

  • 4/5 Dave v. d. 5 years ago on Google
    The real American dunkin donuts experience right here in Holland, it doesnt get any more authentic

  • 3/5 Kh-S 3 years ago on Google
    Just another Dunkin' Donuts. The coffee is far from being the best.

  • 1/5 Anastasia P. 1 year ago on Google
    The girl at the counter has a flu (runny nose, cough) and started to prepare my coffee right after her cigarette break not washing her hands.

  • 2/5 hisham e. 1 year ago on Google
    Very pad sevice.. The order has to be through order machines and there are only two.. And the staff is not caring.

  • 1/5 Voornaam A. 1 year ago on Google
    Very bad employees with wrong priorities. Letting queues getting up to 30min

  • 3/5 MOHAMMAD A. 1 year ago on Google
    Good place, bad service I will not come another time

  • 1/5 Esther B. 4 years ago on Google
    (Translated by Google) If you want to get a donut at the end of the afternoon or early evening, 3 quarters are already sold out. Poor purchasing. Already 3 times for free come there for an empty display. (Original) Als je aan het einde van de middag of begin avond een donut wil halen daar is 3 kwart al uitverkocht. Slechte inkoop. Nu al 3 x voor niks daar heen gekomen voor een lege vitrine.

  • 3/5 Rubén C. H. 5 years ago on Google
    Just your average donut place.

  • 5/5 EXS G. 4 years ago on Google
    Delicious

  • 3/5 Gopi 6 years ago on Google
    Good donuts but terrible coffee.

  • 5/5 it's mi k. 4 years ago on Google
    Donuts!!!!!!!!!!!!

  • 5/5 Julia M. 5 years ago on Google
    Love

  • 5/5 Martin den b. 6 years ago on Google
    Noice

  • 5/5 DustinvdH 6 years ago on Google
    good

  • 3/5 Jonathan 3 years ago on Google
    (Translated by Google) May improve in terms of hygiene. Came by there once and saw flies flying all over the place, and this one landed on donuts too. Furthermore, the furniture and floor are a bit sticky. (Original) Mag verbeteren op gebied van hygiëne. Kwam daar een keertje langs en zag overal vliegen rondvliegen, en deze belandde ook op donuts. Verder plakt het meubilair en vloer een beetje.

  • 3/5 Madhawie 5 years ago on Google
    (Translated by Google) Last weekend we went to Dunkin'Donuts location Hilversum. Was okay. Young lady behind the box office asked what we wanted, no greetings (does not matter), without a laugh (shame), looked at us and the visitors in line (feeling rushed). I also asked a question about the donuts and ingredients, but no answer was given and then the lady walked to the coffee maker to make coffee. Tip: working on customer-friendliness / privacy. Donuts and hot drinks ordered. Fortunately, this was tasty. The tables were dirty and not cleaned up. Self-made space. Gives nothing else but for a next time the experience could be made more pleasant by eg a smile / customer-friendliness / helpfulness. (Original) Afgelopen weekend geweest naar Dunkin'Donuts locatie Hilversum. Was oké. Jongedame achter de kassa vroeg wat we wilden, zonder groeten (geeft niet), zonder een lach (jammer), keek ons en de bezoekers in de rij aan (opgejaagd gevoel). Ik stelde ook een vraag over de donuts en ingrediënten maar hier werd geen antwoord op gegeven en daarna liep de mevrouw naar het koffiezetapparaat om koffie te maken. Tip: werken aan klantvriendelijkheid/behulzaamheid. Donuts en warme drankjes besteld. Gelukkig was dit lekker. De tafels waren vies en niet opgeruimd. Zelf ruimte gemaakt. Geeft verder niks maar voor een volgende keer zou de ervaring aangenamer gemaakt kunnen worden door bijv. een lach/klantvriendelijkheid/behulpzaamheid.

  • 5/5 yh y. 3 years ago on Google
    (Translated by Google) Super tasty donuts even though I only had 1? (Original) Super lekkere donuts ook al had ik er maar 1?

  • 2/5 m. h. 3 years ago on Google
    (Translated by Google) stands out when you talk about your customers behind the counter? (Original) valt op als je over je klanten praat achter de balie?

  • 3/5 Tessa P. 3 years ago on Google
    (Translated by Google) Tasty donut but very expensive (Original) Lekkere donut maar wel heel duur

  • 1/5 Mirjam S. S. 3 years ago on Google
    (Translated by Google) Popular with youth from Hilversum, not clean (to keep). Everything sticks. Young staff. (Original) Populair bij Hilversumse jeugd, niet schoon (te houden). Alles plakt. Jong personeel.

  • 4/5 Gilany R. 3 years ago on Google
    (Translated by Google) They do not greet but they are otherwise friendly in themselves. (Original) Ze groeten niet maar ze zijn voor de rest opzich wel vriendelijk.

  • 5/5 Christa H. 4 years ago on Google
    (Translated by Google) Tried a croissant donut on the advice of the friendly saleswoman! Yum! Nice place to sit down and catch yourself! (Original) Op advies van de vriendelijke verkoopster een croissantdonut geprobeerd! Jammie! Leuke plek om even te zitten en jezelf klem te snoepen!

  • 1/5 Hans J. 4 years ago on Google
    (Translated by Google) Extremely filthy powder room (Original) Buitengewoon smerig damestoilet

  • 5/5 Christa S. 4 years ago on Google
    (Translated by Google) Cozy and delicious coffee with donuts? (Original) Gezellig en heerlijke koffie met donuts?

  • 2/5 Dominic den D. 4 years ago on Google
    (Translated by Google) All donuts taste the same, you get in-store food on a napkin, don't feel like making coffee, that takes 5 minutes and very unfriendly staff (Original) Alle donuts smaken hetzelfde, instore eten krijg je op een servetje, geen zin in koffie maken, dat duurt 5min en heel onvriendelijk personeel

  • 5/5 Silvia A. 4 years ago on Google
    (Translated by Google) Tasty donuts (Original) Lekkere donuts

  • 4/5 SVHPRODUCTION 4 years ago on Google
    (Translated by Google) Quiet place for a cup of coffee with a donut. (Original) Rustige plek voor een kop koffie met een donut.

  • 2/5 Gerard S. 4 years ago on Google
    (Translated by Google) I don't like donuts !! (Original) Ik hou niet van donuts!!

  • 1/5 annemiek de b. 4 years ago on Google
    (Translated by Google) Terribly rude staff (Original) Vreselijk onbeleefd personeel

  • 3/5 Robin B. 3 years ago on Google
    It smelled good and the donuts were tasty

  • 3/5 Saïda Kouchamï Z. 4 years ago on Google
    (Translated by Google) Favorite but the price is somewhat exaggerated in relation to the quality. (Original) Favoriet maar de prijs is in verhouding met de kwaliteit wat overdreven.

  • 5/5 Roos S. 4 years ago on Google
    You know theyre bad for you. But they taste so good....

  • 5/5 anton van d. 4 years ago on Google
    (Translated by Google) So much choice and one tastier than the other, a different donut every time (Original) Zo veel keuze en de een nog lekkerder dan de ander, elke keer een andere donut

  • 1/5 Peter De L. 4 years ago on Google
    (Translated by Google) Bah (Original) Bah

  • 5/5 Henk V. 4 years ago on Google
    (Translated by Google) The name says it all. (Original) De naam zegt het al.

  • 5/5 Lovasz R. 4 years ago on Google
    (Translated by Google) Tasty? (Original) Lekker?

  • 1/5 Daniel V. 1 year ago on Google • 2 reviews
    Second worker definitely needed. One person running it very slowly. Would not have even minded too much if there would have been a warning of how long order would take, but we made very small order and took 20 minutes to get two donuts.

  • 1/5 Mike R. 5 months ago on Google • 1 review
    My last 3 visits it’s just time wasting. Dunkin is saving money on stuff (just one barista) and we as a customers waiting insane time. And here I am waiting already 25 minutes for my coffee. Dunkin, hello! Is this the premise of your cafeteria? Make people wait half of an hour for a coffee? This is my last visit to dd though.

  • 4/5 Bilal M. 4 years ago on Google • 2 reviews
    Customer service was good and the food and the drink also.


Call +31 88 377 8809 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar places



Similar Restaurants nearby

Last updated:
()