SELARL Des Docteurs Rose image

SELARL Des Docteurs Rose

Orthodontist

👍👍 Getting braces fitted at 32 is scary but I was able to count on the kindness and kindness of Dr Rose (Mrs).😊 She reassures me about the duration, about the progress, and explains to me if I need it what she is doing... She never loses patience despite the impressive number of questions I can ask he... People often mention office, wait, kindness, appointment, time, daughter,


Address

2 Rue Gustave Colin, 62000 Arras, France

Website

www.orthodontierose.fr

Contact

+33 3 21 71 60 04

Rating on Google Maps

3.90 (36 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 AM to 1 PM, 2 to 6 PM
  • Thursday: Closed
  • Friday: 9 AM to 1:30 PM, 2:30 to 7 PM
  • Saturday: 9 AM to 12 PM
  • Sunday: Closed
  • Monday: (Easter Monday), Closed, Holiday hours
  • Tuesday: 9 AM to 1:30 PM, 2:30 to 7 PM

Featured Reviews


Frequently mentioned in reviews: office (13) wait (8) kindness (7) appointment (7) time (6) daughter (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Melanie F. 2 years ago on Google • 3 reviews
    Getting braces fitted at 32 is scary but I was able to count on the kindness and kindness of Dr Rose (Mrs).😊 She reassures me about the duration, about the progress, and explains to me if I need it what she is doing... She never loses patience despite the impressive number of questions I can ask her during my appointments and is always available to find solutions if there is a problem. Everyone is friendly and caring, I highly recommend this office. 😊 However, can't wait for the treatment to end. 💪🏻
    5 people found this review helpful 👍

  • 5/5 Najouf O. 5 years ago on Google • 7 reviews
    Good morning! I went to this office for the first time for my 8 year old daughter! Impeccable welcome from the entrance! Cleanliness of the office! Small play area for children even if the wait is not long! A thank you to Aurore for listening, her kindness, her sympathy with my daughter! Above all, a HUGE thank you to Berengere for his professionalism, his welcome, his smile! People like that must be kept and rewarded! I 100% recommend this office! 👏🏻 To the bosses for recruitment! You understood everything! Because having the sympathy and trust of children is like having that of parents!
    3 people found this review helpful 👍

  • 4/5 Jeremy G. 1 year ago on Google • 1151 reviews
    Quite a nice office which gives young people confidence. The practitioners, very professional, are just as reassuring

  • 5/5 Jenn B. 6 months ago on Google • 169 reviews
    Appointment yesterday for my 5 1/2 year old daughter Excellent appointment making, pleasant secretarial services, good advice and quick appointments On site, same observation Clean and pleasant premises, pleasant and caring staff Doctor ROSE was also very kind, reassuring and firm at the same time, which allowed my little girl to understand the importance of “letting go” of her pacifier and for me, mother, to hold on 😉! Something done since our appointment yesterday, No more pacifiers! See you soon for a new assessment Thank you all for your kindness, professionalism and kindness.
    2 people found this review helpful 👍

  • 5/5 Anastasia L. 5 years ago on Google • 43 reviews
    My 13-year-old son has been followed since June 2018 and we can already see a real difference. The office is impeccably clean, the assistants are professional and friendly and a favorite for Dr Alexandra Rose who is very kind and personable. A little extra to keep the children (or adults) waiting: a table football and an 80s-style electronic coffee game... it's great for young and old alike!
    2 people found this review helpful 👍

  • 3/5 Vincent Land (. 1 year ago on Google • 15 reviews
    Clean and well located office however 0 communication on care, they are just there for the money and that's it
    2 people found this review helpful 👍

  • 1/5 Mathilde D. 1 year ago on Google • 4 reviews
    Patients are picked up one after the other without even a hello... explanations are given to us, but we barely have time to understand that we must already move on to something else: go out to pay. I came for a splint at night and left with a prescription to go to a dentist. I spent more time waiting than anything else... Then maybe it was a bad day
    2 people found this review helpful 👍

  • 5/5 Ros I. 10 months ago on Google • 3 reviews
    I am satisfied with my time in this office. I still have a lot of work in progress but the Drs are very reassuring. Knowing that I am an adult, having a device is not easy but I have only seen kindness. Today I came for the first time with my baby (I usually come without) who ended up crying and the staff consoled him while the Dr finished his work, which was very nice. The Dr (mrs) had also told me that there was no problem with me coming with my daughter. It's true that sometimes on Saturday morning there is a wait but then it's Saturday.... the other days I have always been received quickly. The same goes for appointments, sometimes it's a little complicated but the fact that people come to them reassures me that they are appreciated for their work. I can't wait to finish my treatment like everyone else I think. Finally, I particularly thank Dr (mrs) for her kindness, her explanations and her work.
    2 people found this review helpful 👍

  • 5/5 Sonia M. 1 year ago on Google • 71 reviews
    Hello, our 2 teenagers aged 15 and 17 are being treated in this orthodontic office. The staff is pleasant, the premises are clean and well-equipped to keep young people waiting if there is a wait. Besides, the wait is almost non-existent. I highly recommend.

  • 5/5 mél M. 1 year ago on Google • 9 reviews
    Very satisfied, my 8 year old son followed. The staff is friendly and makes the children feel comfortable.

  • 1/5 Nicolas D. 1 year ago on Google • 5 reviews
    Hello, my daughter had braces tightened, the braces came off several times, we returned to the office urgently because my daughter's cheek was damaged and the secretary, who was very unpleasant, responded to us in a tone. You're going to wait, I don't mind waiting, but there's a very rude way to say it. I am considering whether I will still continue treatment in this office.

  • 1/5 Hélène D. 1 year ago on Google • 3 reviews
    To flee ! Receives first appointment then refuses to give a second one without having the courage to tell the mother face to face, at first under the pretext that the diary is full but the secretary agrees to give one to a new French patient. We give way to this foreign child and there... long wait... then we tell you that as the patient does not speak the language we will not receive him. And we try to pass the patient on to a colleague! We suggest the presence of a translator and then we hang up on you! In reaction to your response, I would add that even with a long delay you refused to make an appointment. You were warned of the language barrier when making the first appointment. I add that the mother speaks French better and better. You are the first practitioners to refuse to treat these foreign people. I will indeed take the trouble to pass it on to the appropriate person, as well as the dentist who advised you.

  • 1/5 Emilie D. 1 year ago on Google • 2 reviews
    I waited more than 4 months for my appointment, after several calls and trips to the office no one answered. And this day, I had an appointment for my daughter at 9 a.m., I showed up at 8:50 a.m. in front of the office, I waited 40 minutes and no one ever answered the phone or the intercom, all the shutters were closed no information on the site or other to warn of a possible absence. I strongly advise against this firm.
    1 person found this review helpful 👍


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