2/5 Sharlene L. 4 years ago on Google
I
booked
the
Addis
city
tour
via
email
with
a
representative
at
ETT
and
we
had
confirmed
the
itinerary,
pickup
time
and
price
before
it
was
all
set
to
go.
When
the
day
came,
my
driver
didn't
show
up
to
pick
me
up
at
the
hotel
until
20min
past
the
scheduled
time
and
I
had
to
message
the
ETT
rep
to
confirm
that
they
were
still
coming.
Then
the
driver
dropped
me
off
at
the
main
office
and
the
guy
who
was
in
charge
at
the
time
had
no
idea
what
tour
I
was
suppose
to
be
on,
so
I
told
him
Addis
city
tour
and
paid
him
the
agreed
upon
amount.
We
didn't
officially
start
the
tour
until
10am
in
which
I
joined
another
group
of
tourists
scheduled
to
do
the
same
tour.
It
started
out
fine
with
the
National
museum
and
then
Entoto
mountain,
but
then
after
the
two
sites
our
guide
said
the
tour
was
over.
Apparently
he
was
only
told
to
take
us
to
the
two
places
by
the
guy
in
charge.
So
we
showed
him
the
itinerary
and
we
ended
up
going
to
a
couple
more
places
but
it
was
completely
disorganized
and
quite
disappointing
for
my
first
impression
of
Addis.
On
a
side
note,
the
guide
was
very
kind.
I
felt
bad
for
him
because
he
was
just
as
confused
as
the
rest
of
us.
But
I
do
feel
there
needs
to
be
more
communication
amongst
the
staff
at
ETT.