1/5 B Z. 4 months ago on Google • 56 reviews
Don’t
book
birthday
parties
there.
Why?
They
managed
it
so
poorly
and
they
were
so
unreasonable
and
scary.
Every
kid
only
got
1
turn,
at
each
attraction
(bumper
car,
high
rope,
rock
climbing
and
laser
tag)
because
of
extensive
waiting
as
a
big
group.
And
they
have
never
explained
this
prior
to
party
nor
at
the
website
nor
anywhere
else.
My
young
daughter
was
crying
not
being
able
to
get
on
to
the
bumper
car
when
party
time
started
because
the
bumper
car
guy
said
he
wasn’t
sure
we
paid
for
the
bumper
car
item
by
just
looking
at
her
party
bracelet
(poor
system,
go
figure),
and
they
said
we
had
to
wait
for
our
whole
party
to
go
together
but
they
only
have
8
spots
on
bumper
car
attractions
so
they
eventually
went
in
3
batches
near
the
end.
I
don’t
understand
the
system.
I
tried
to
raise
my
complaints
and
doubts
but
they
just
didn’t
care,
instead
they
bullied
me
saying
my
voice
was
too
loud
and
brought
a
bodyguard
to
the
conversation.
I
simply
didn’t
understand
why
we
did
not
get
to
just
simply
go
to
the
attractions
we
paid
for,
separating
from
the
group
if
needed.
So
eventually
they
had
to
all
wait
for
a
long
time
to
go
only
once
and
waited
some
more
after
kids
in
our
group
didn’t
finish
their
turn.
The
manager
said
it’s
either
their
way
or
nobody
will
be
managing
the
group
anymore
at
attractions
but
obviously
nobody
manning
the
attractions
would
know
what
we
paid
for
by
just
looking
at
our
party
bracelets.
I
was
frustrated.
The
hostess
was
not
well
trained
at
all
so
I
had
to
ask
two
different
persons
how
much
an
extra
bottle
of
water
was
(first
the
hostess
said
$3.99
but
then
someone
else
said
$1.25
after
I
was
confused
and
wanted
her
to
reconfirm).
Poor
management
and
attitude
at
this
place.
They
became
even
meaner
and
accused
me
of
yelling
right
after
I
gave
up
communicating
with
the
manager
at
first
round
of
conversation,
said
I
would
file
a
complaint
and
walked
away
from
her.
Hostess
tried
to
quit
our
party,
for
I
believe
she
might
think
we
wouldn’t
give
any
good
tips
after
this
or
they
may
just
wanna
put
pressure
on
me.
Same
went
for
the
showing
of
their
bodyguard
scaring
me.
Close
to
$1200
for
merely
13
kids.
$50
for
every
extra
kid
for
this
kind
of
service
is
disappointing.
I
paid
full
after
the
party
ended.
Scary
experience.
Won’t
go
there
ever
again.
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