(Translated by Google) Several disappointments Company that have, from my point of view, little flexibility in the post-sale and an archaic company policy because they do not have the option of refunding the amount, even presenting good arguments. I tell you my case. For my birthday, my friends collected an important amount for my gift. I gave the responsible person, the photo of the jewel (it was a pendant) that made me so excited ... The case is that they went to the store, in the rush of the last moment, and the saleswoman, who was very good commercially, He sold them a ring. So several errors were added, the rush, the need to buy a gift and that the seller took to place a ring in its place. They could not understand the error, and I was very disappointed with the attitude of the company, as a multinational versus a girl who was very excited about a pendant ... so I had to lose. A pity, I will never go back. They should change the company policy, because nowadays, from my point of view, it is out of date. (Original) Varias decepciones . Empresa que tienen ,desde mi punto de vista , poca flexibilidad en la post-venta y una política de empresa arcaica pues no tienen la opción de la devolución del importe , incluso presentando buenos argumentos . Os cuento mi caso. Para mi cumpleaños , mis amigos reunieron un importe importante para mi regalo. Entregué a la persona responsable , la foto de la joya (era un colgante) que me hacía tanta ilusión... El caso, es que fueron a la tienda, con las prisas del último momento,y la vendedora , que era buenísima comercialmente , les vendió un anillo. Así que se sumaron varios errores, las prisas , la necesidad de comprar regalo y que aprovechó la vendedora para colocar en su lugar, un anillo. No pudieron entender el error, y quedé muy decepcionada con la actitud de la empresa, pues una multinacional versus una chica a la que le hacía mucha ilusión un colgante..pues tuve las de perder. Una pena, no volveré jamás. Deberían cambiar la política de empresa, pues hoy en día , desde mi punto de vista, esta desfasado.

From now here is no more guarantee. They charge for broken (not by me, just because its Tiffany's shape of detail) locker on bracelet... I felt like in cheap store with fake cold... Childhood dreams are broken ... I'm kidding of course but I remember ... I still remember a moment from my favourite movie "Breakfast at Tiffany's" -" We will engrave what you ask on your ring from a bag of chips. We will try to find a way to help you". eh ... Louis Vuitton ... you killed wonderful memories and dreams ... 55 euros just to loose a clients... crisis really it is crisis.... So... Goodbye... I had... loved you my beauty... Will keep you in my heart.

(Translated by Google) Tiffany is tiffany (Original) Tiffany è tiffany

Congratulations for the new opening in Paseo de Gracia / Valencia and thanks to Gabino and Monica to make always the best customer experience for us. Always a blue experience to enjoy the most beautiful diamonds and jewelry but the most important thing, enjoy your welcome, your professionalism and your smile! Thanks ! The new Tiffany&co Barcelona is fantastic! The new must in Barcelona!

(Translated by Google) First or I have been analyzed from top to bottom as if I was not worthy to enter this store. The girl who treated me very despotic and very poorly educated foreign. I have felt very poorly attended and very intimidated. What this girl did not know is that in my purse she had enough money to buy what she wanted and as in Pretty Woman she was left without her Commissions. Obviously I told his partner. (Original) Primer o me han analizado de arriba abajo como si no fuera digna de entrar en esta tienda.La chica que me atendio extranjera muy dèspota y muy mal educada. Me he sentido muy mal atendida y muy intimidada. Lo que no sabia esta chica es que en mi bolso llevaba dinero suficiente para adquirir lo que quisierar y como en Pretty Woman se a quedado sin su Comisións. Evidentemente se lo e comentado a su compañera.

Sales associate sold us a dirty bracelet that had plenty of scratches. He didn't even bother cleaning the one I tried on, which was visibly dirty with fingerprints and scratches before I put it on. I assumed that he would get us a new one or at least clean the current one when we purchased. I didn't know that he packaged the same one, DIRTY and scratched until I got back to the hotel. I even tried cleaning it at my hotel with a cloth, because mistakes can happen, but it wouldn't clean and the scratches remained. I have never had such a terrible experience with Tiffany and Co. despite owning several pieces that I purchased from other locations.

We are from Ukraine. We love Tiffany. I'm always trying to buy something for my wife in any city that we visit together. But this time we came to lovely Barcelona and it was very unpleasant to meet with Tiffany sales representative from russia in the store located on Pg. de Gràcia. She was very annoying, we never experienced anything like that in NY, Dubai or Milan. We don't want to speak with anybody from russia since they invade my country, destroying the cities and killing my citizens. So we were very disappointed. Probably we will never visit Tiffany again until we will 100% sure there will be nobody from russia. Will better spend my money somewhere else.

(Translated by Google) Treatment more than exquisite !! Chen Xinkai attended me, I wanted to mention his professionalism and kindness during my visit in the store !!! I will be back soon!! (Original) Trato más que exquisito!! Me atendió Chen Xinkai, quería mencionar su profesionalidad y amabilidad durante mi visita en la tienda!!! Volveré pronto!!

(Translated by Google) I bought a gift for my Daughter and left my bracelet to fix. Rocio was super friendly for the purchase with a very personalized and close treatment. Since I was going to move, they sent me the fixed bracelet to my new city. Rocio has contacted me at all times to inform me about the shipping process. The bracelet has arrived in a day to my new city and it seems new! Very very happy with the service provided by Rocio and very grateful for the treatment received at all times. Thank you very much, in this pandemic season it is very much appreciated. (Original) Compré un regalo para mi Hijada y dejé mi pulsera para arreglar. Rocio fue super amable para la compra con un trato muy personalizado y cercano. Siendo que me iba a mudar, me enviaron la pulsera arreglada a mi nueva ciudad. Rocio en todo momento me ha contactado para informarme sobre el proceso de envio. La pulsera ha llegado en un dia a mi nueva ciudad y parece nueva¡. Muy muy contenta con el servicio proporcionado da Rocio y muy agradecida del trato recibido en todo momento. Muchas gracias¡ en esta temporada de pandemia se agradece mucho.

(Translated by Google) Very bad treatment in this store. Unworthy of a luxury brand like this. Horrible experience Poor customer service. A pity to see such poor management. They have lost a client. I find it incredible that they make you pay to adjust the size of a piece of the same brand. You pay for the brand and then it does not respond as such. Not to mention the more than 20 minutes of waiting without attention. (Original) Trato muy malo en esta tienda. Indigno de una marca de lujo como esta. Experiencia horrible. Servicio cliente pésimo. Una lástima ver tan pobre gestión. Han perdido a un cliente. Me parece increíble que te hagan pagar para ajustar la medida de una pieza de la misma marca. Pagas la marca y luego no responde como tal. Sin hablar de los más de 20 minutos de espera sin atención.

(Translated by Google) A world class store with amazing service as befits Tiffany customers. Well done. (Original) חנות ברמה עולמית עם שירות מדהים כיאה ללקוחות טיפאני. כל הכבוד.

(Translated by Google) An emblematic place, unique designs, and exquisite service. (Original) Un lugar emblemático, diseños únicos, y un servicio exquisito.

(Translated by Google) Luxury jewelry located at the doors of the Mandarin Hotel in the center of Barcelona. (Original) Joyeria de lujo ubicada a las puertas del Hotel Mandarin en el centro de Barcelona.

Love this

(Translated by Google) I have been a customer for years and the treatment has been excellent. But I have to make special mention of Ferran Compte, professionalism and kindness without limits. Super attentive and advising me the best for me and in relation to the maintenance of the quality of the jewels. Thank you very much Ferran! I hope you always attend me! (Original) Llevo años siendo clienta y el trato ha sido excelente. Pero tengo que hacer especial mención a Ferran Compte, profesionalidad y amabilidad sin límites. Súper atento y aconsejándome lo mejor para mi y en relación al mantenimiento de la calidad de las joyitas. Mil gracias Ferran! Espero que siempre me atiendas tú!

(Translated by Google) A place to dream! Very friendly treatment and in the language you prefer. (Original) ¡Un lugar para soñar! Trato muy cordial y en el idioma que prefieras.

i bought a silver pendant with a chain. When i got home i noticed that there was no ring on the pendant to put it on the chain. Such thiefs!

Nice stuff, very polite and patient. Thank you Tiffany

(Translated by Google) My fiancée gave me Tiffany's engagement ring. Initially we went together (a little intimidated) to ask for different solitaires and prices. They treated us with a lot of kindness and professionalism. Finally I was surprised with the ring that I liked the most! Result: happy as a partridge! (Original) Mi prometido me regaló el anillo de compromiso de Tiffany. Inicialmente fuimos juntos (un poco intimidados) a preguntar por diferentes solitarios y precios. Nos atendieron con mucha amabilidad y profesionalidad. Finalmente me sorprendió con el anillo que más me había gustado! Resultado: feliz como una perdiz!

A large elegant and captivating shop where your fantasies can get lost! We were served by a lady of Russian nationality full of grace and kindness.

(Translated by Google) Excellent treatment (Original) Excelente trato

Staff are very accomodating

Great !

(Translated by Google) Excellent attention (Original) Excelente atención

(Translated by Google) It is always a pleasure to return .... (Original) Siempre es un placer regresar....

(Translated by Google) Tiffany, thank you for your presence in Barcelona, ​​those of us who appreciate your designs are delighted. Spectacular staff, Ariadna is an expert who acts as a personal shopper if you have any questions and knows how to find your target and customer profile. The Pereti and Paloma Picasso collections are icons that are always present. Essential in Barcelona. (Original) Tiffany,gracias por su presencia en Barcelona,los que apreciamos sus diseños estamos encantados. Staff espectacular,Ariadna es una experta que actúa como personal shopper ante cualquier duda y sabe encontrar tu target y perfil de cliente.Las colecciones de Pereti y Paloma Picasso son iconos siempre presentes. Imprescindible de Barcelona.

(Translated by Google) Nice presentation. Thanks for your effort. (Original) Bonita presentación. Gracias por vuestro esfuerzo.

(Translated by Google) VERY GOOD ATTENTION (Original) MUY BUENA ATENCIÓN

(Translated by Google) From the moment you walk through the door, the treatment is impeccable, the product explanations, the space and everything makes the shopping experience very good. All in all a good memory and recommended. (Original) Des de que passes per la porta, el tracte és impecable, les explicacions del producte, l'espai i tot fa que l'experiència de compra sigui molt bona. Tot plegat un bon record i recomanable.

(Translated by Google) Great advice, top seller. Worlds in Munich (Original) Super Beratung, Top Verkäufer. Welten zu München

Everyone is talking about this breakfast at Tiffany's but still didn't find any croissants or cappuccinos here... Just jewelry

The best Tiffany boutique in the world. I went to the boutique for a ring, Anna, a wonderful consultant, helped me with the choice. Cosy atmosphere and the best jewellery are only here!

Just enter, feel special and leave 😘

Terrible experience. Came in here looking to buy a piece to remember my vacation in barcelona as a jewelry collector around a month ago. I’m American, and tried my best to communicate. I understand there is a language barrier and i’m stepping into your culture, but patience is your job. I was trying on a link chain and asked the woman who was helping me if they could leave the piece out while i look around. (Meaning i want to see if they had any other silver necklace pieces). She said “No, we don’t have anything cheaper. If you want lower price you’ll have to go somewhere else”. 😂 Since you think i’m poor, i won’t be giving you my money. I’ve purchased pieces from Tiffany’s in Nîce, France, and NYC. Two completely different cultures and i’ve never had a bad experience. Thanks.

Amazing experience - we browsed engagement rings together and ultimately my fiancé found the perfect ring. Our associate Fan was so helpful and even traveled to another Tiffany store for the perfect ring for us that was in stock before we traveled back home. Could not have asked for a more special way to have a proposal- every detail was thought out and my fiancé says the actual purchase experience was great.

Fantastic experience choosing my engagement ring. Staff were really friendly and helpful. I was given a glass of Champagne. They also cleaned my Tiffany necklace and bracelet I was wearing while I was there. Highly recommend this Tiffany store

It was a pleasure to share this absolutely magic moment with you. Thanks for helping us to choose the perfect ones for us. Everything was perfect, see you soon and again thanks for all

So good customer service especially the staff Adrian 😊😊😊

Polite service, good vibes, lavish venue as expected ❤️

Could not recommend this store more. The experience was unparalleled. Katiuscia made sure to take care of everything so we had a seamless, truly lovely experience. This is what luxury should be.

Who doesn’t love Tiffany’s? The staff was very attentive and helpful. Offered coffee and chocolates as we browsed and tried things on. We were assisted by Monica who was extremely sweet and helpful.

Beautiful store excellent service received when purchasing a ring

My boyfriend and I visited the shop, we wanted to try some wedding rings. However the shop is under staffed, there is one person talking to a customer, and one person responsible for opening the door. We talked to the person who is responsible for opening the door (if there are new people coming in), she said we have to wait for the other person finish with the other customer. I wonder, why would you hire a person just standing there opening the door and not able to help customers. We waited a bit in the beautiful store, and then we left because we don’t know how long we had to wait.

We recently made an important purchase at Tiffany Barcelona. The team working there, especially Giuseppe, were incredibly friendly, patient, and understanding. They spent their time and really worked with us to create the perfect environment for us to make this long awaited purchase. We are so happy we choose to work with them especially Giuseppe. Thank you!

Lovely store, super nice & quick staff.

Great experience! Extremely helpful agents, who speak several languages, are kind, intelligent, and knowledgeable. Highly recommend to anyone in the market for a Top-Tier experience for their significant other.

I was in the store today to get my necklace and bracelet cleaned and got really good service from Elena, very kind and patient explaining every detail. The store is very clean, beautiful and great variation of selections and all the staff make you feel really comfortable even if you are there just to get a free post-sale service. Thank you Elena for the great service and I’ll definitely visit the store again if I’m back to Barcelona someday.

They still don't serve breakfast here but otherwise the service is excellent.

Best jewelry in town

Wonderful staff! Olivia helped us with the selection of our wedding rings and we are delighted with the choice. She was very patient in taking us through all the options and had great attention to detail!

(Translated by Google) Excellent treatment! You can't expect less for what you pay for each item. (Original) Excelente trato! No se puede esperar menos por lo que pagas por cada artículo.

(Translated by Google) Of the best jewelery (Original) De las mejores joyerias

Accommodating, lovely staff and excellent service.

Excellent atmosphere and attention!

Fabulous shopping experience all the staff are very polite and nicely dressed

Professional and quick. Although it didn't feel aspiring this time as other times.

(Translated by Google) She made the service. Highest quality products. (Original) Dokonała obsługa. Produkty najwyższej jakości.

(Translated by Google) Fantastic orders and idem products! (Original) Commesse fantastiche e prodotti idem!

Excellent service as always

(Translated by Google) I was attended by a girl who is amble, but a local older girl passed us or greeted me or smiled and looked at us with an angry face. Sorry, you're not happy with your life, but don't bring it in the store. Lower the range of TF, I do not return to this store. (Original) Me atendía un chica chica que es amble, pero una chica mayor local nos pasaba ni me saludó ni me sonrió y nos miró con la cara enfadada. Perdona no estás feliz de tu vida, pero no lo traigas en la tienda. Baja la gama de TF, no vuelvo a esta tienda.

(Translated by Google) Service level! When buying a ring, they told about the client program, explained each item in the certificate, and even wrapped everything in an opaque white package so as not to attract undue attention on the street! (Original) Сервис на уровне! При покупке кольца рассказали про клиентскую программу, объяснили каждый пункт в сертификате и даже завернули все в непрозрачный белый пакет, чтобы не привлекать излишнего внимания на улице!

(Translated by Google) Unforgettable jewels (Original) Joyas inolvidables

(Translated by Google) Superior, Ariadna great !!! (Original) Superior, Ariadna genial!!!

(Translated by Google) Good attention (Original) Buena atención

professional people there

For me expensive store

The name says it all.

Absolutely perfect.

Very good customer service.

Posh.

(Translated by Google) Courteous and friendly as well as very available. My bracelet, which I have been back for almost 10 years, has been polished. (Original) Cortesi e cordiali oltre che molto disponibili. Mi hanno lucidato il mio bracciale che avevo da 10 anni tornato quasi come nuovo.

(Translated by Google) An extensive collection of jewelry and original objects designed by artists with great attention to detail that also extends to the exquisite customer service of its employees. (Original) Una extensa colección de joyas y objectos originales diseñados por artistas con gran interés por los detalles que también se extiende al exquisito servicio al cliente de sus empleados.

(Translated by Google) Yesterday I went to pick up an item. Ferran Compte attended me. A deal of 10! Nice! And let me explain a great anecdote about the history of my article, ... I was impressed. Your deal has made any other jewelry I have to buy from Tiffany. (Original) Ayer fui a recoger un artículo. Me atendió Ferran Compte. Un trato de 10! Amable! Y me explico una anécdota genial sobre la historia de mi artículo, ... Quede impresionada. Su trato, ha hecho que cualquier otro artículo de joyería que tenga de comprar, lo haré a Tiffany.

(Translated by Google) Very friendly and professional (Original) Muy amables y profesionales

(Translated by Google) Service 10 (Original) Servicio 10

Maravilloso como siempre que he ido. Profesionalidad y amabilidad a raudales. Y los diamantes mas bellos que he visto jamás! ❤

beautiful store, and the best service ever

(Translated by Google) Spectacular! (Original) Espectacular!

(Translated by Google) Excellence in care! Unbeatable! (Original) Excelencia en la atención! Inmejorable!

(Translated by Google) Little to say, you find the quality you expect from Tiffany ... (Original) Poco qdecir, encuentras la calidad que se esperas de Tiffany...

(Translated by Google) I love the service, very satisfied (Original) Me encanta el servicio, muy satisfecha

(Translated by Google) Very attentive staff, incredibly furnished branch. (Original) Personale molto attento, filiale incredibilmente fornita.

Good choice for finding fine jewellery, staff very nice and helpful with perfect English

(Translated by Google) Very nice attention from Juliana. (Original) Atención muy agradable de Juliana.

(Translated by Google) Very kind (Original) Muy amables

(Translated by Google) Elegant mops, precious diamonds, l quality (Original) Joies mol elegants, diamans preciosos l de cualitat

(Translated by Google) big (Original) grandes

(Translated by Google) Very good attention. Easy to see everything. (Original) Muy buena atención. Mucha facilidad para ver todo.

(Translated by Google) I had the feeling that they did not want to help me with an error they had. (Original) Tuve la sensación que no me querían ayudar con un error que tuvieron.