1/5 Justine F. 2 years ago on Google
We
reserved
and
we’re
told
we
could
come
to
the
house
at
3pm,
but
then
received
notice
that
we
could
only
go
into
the
house
at
6
instead,
losing
3
hours
with
no
compensation.
Eventually
we
were
allowed
to
come
at
3,
but
we
had
to
stand
in
a
line
for
45
minutes
until
we
were
finally
helped.
The
houses
weren’t
cleaned
upon
arrival,
so
all
of
the
other
customers
were
also
delayed
and
couldn’t
go
into
the
houses
until
6pm.
The
house
was
filled
with
bugs
upon
arrival.
Not
clean
at
15:00
and
blamed
it
on
corona,
but
it
was
due
to
short
staffing
When
told
we
could
go
to
the
house
finally,
we
still
couldn’t
enter
and
had
to
wait
another
half
hour
until
the
cleaning
staff
was
out.
The
cleaning
staff
were
clearly
rushing
trying
to
clean
all
the
houses
on
time,
overworked.
As
compensation
for
the
hours
lost,
all
we
received
was
15%
off
of
one
drink
at
the
terrace
for
one
person
each.
The
cleaning
staff
needed
to
be
asked
to
come
back
because
the
toilets
weren’t
clean.
There
was
also
no
bedding
when
we
finally
were
allowed
in
the
house,
so
that
had
to
be
brought
later.
Overall,
not
a
good
experience
with
this
park.
Our
group
cannot
recommend
this
park,
and
will
not
be
returning.