Featured Reviews


Frequently mentioned in reviews: post (14) office (13) service (13) parcel (7) staff (6) Kandy (6) customer (6)
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  • 3/5 Sasitha K. 6 years ago on Google
    This is a typical Sri Lankan post office, don't expect top class service. But unlike other post offices, staff in this post office very friendly and helpful. This place is open on Sunday, but some services are not available.
    4 people found this review helpful πŸ‘

  • 4/5 Sachinda S. 3 years ago on Google
    Very valuable place in Kandy.One of the old post offices in entire country.
    4 people found this review helpful πŸ‘

  • 5/5 ishari p. 6 years ago on Google
    Friendly staff and offering various kinds of services including paying bills, sending letters, photocipying, binding and so on. Ample parking is available. This place has an internet cafe too which charges lower rates than the other cafes in the area. Even the place is well maintained.
    3 people found this review helpful πŸ‘

  • 4/5 Virangya S. 7 years ago on Google
    Good. to the best of my knowledge they are opened till 6pm. If you want to send registered posts you have to get things done before 3pm otherwise it will be sent on next shift (day after). They have a internet cafe also. Additionally, provides printout, photocopying facility, fax, downloads, scans, and has a place that sells all related things such as envelops, coverings etc including gift cards.
    2 people found this review helpful πŸ‘

  • 1/5 REVIEWS OF D. 11 months ago on Google
    I do online business so that, I'll have to deliver my items to my customers and I choosed SL post cash on delivery service to deliver several times. I sent a rubber back cover without any damage to my customer by your service but, the customer recieved the back cover broken and damaged. Then I asked a lady who works in the post office, how the cover got broken? and she told it might be broken and been damaged when we seal the parcel before sending it. So then the next day I wrapped the covers using a bubble wrap infront of those ladies who works there. But, those covers are also broken and damaged. I'm confused of how're the rubber covers get broken. I don't know whether they're doing this to everyone and also If I delivery those items by a courrier service, the items I send will be collected by the customers very neatly without any damages. How's it? Who's fault is this? This issue happend in kandy market post office
    2 people found this review helpful πŸ‘

  • 1/5 Lakshani D. 1 year ago on Google
    Katugasthota sub post office Her name is Himali Amarwardana. Katugastota Sub Post Office Clerk. She is one of the best working civil servants among the government employees who do not want to work. Very kind to people and never ignores people I admire her from my Heart ❀️
    1 person found this review helpful πŸ‘

  • 5/5 Mohamed Shafran Abdul Kuddoos (. 7 years ago on Google
    I went here to sent a parcel really awesome customer care, !! Parcel packaging available !! Worlwide shipping available !! Letter covers and and packaging items available
    1 person found this review helpful πŸ‘

  • 5/5 Pasindu S. 1 year ago on Google
    Went there to claim a foreign parcel. Foreign parcel counter open at 10am. Staff there is helpful. I was able to claim my parcel after paying necessary taxes. Better experience than going to Colombo mail exchange to claim parcels. Parking spaces are available in this post office, which is great. πŸ™‚
    1 person found this review helpful πŸ‘

  • 1/5 Samanthi S. 1 year ago on Google
    I sent some photos of kids to Matale to my parents . This Kandy place is holding them and sent a letter to my parents to come and pay money and pick up them. I called them and said my parents are not well to leave the house and forgetful as well . My friend went to pick them up after I sent an email with her ID num.They refused saying need the letter. After 5 months my sister in law went from overseas and got the letter from Matale and went to pick it up. All of them were sleeping inside the office. I hate to say this what lazy people they are demanding money from us. We are working so hard nearly 7 days non stop. Today they are saying my father needs to fill 11 pages of papers to get the photos. And that we need to pay rupees 60 each day for 5 months because they kept the photos with them. Maybe it cost me nearly ruppes 3000 to post them to Matale. Why do i need to pay rupees 10000 to the post office .I had enough of this bad service. My father is so forgetful and he is not able to fill these forms.They change the rules every minute. So bad customer service. Please burn the photos. It only has a sentimental value. They don't care about people. This is my first public review. I really don't like anyone else going through with this
    1 person found this review helpful πŸ‘

  • 5/5 Lishan T. 8 months ago on Google
    The Kandy post office provides excellent service with efficient and friendly staff. The facilities are clean and well-maintained. It's a convenient place to send and receive mail, with quick processing times. A reliable and hassle-free experience overall. Service is very good and supportive staff.
    1 person found this review helpful πŸ‘

  • 1/5 Roshan A. 2 years ago on Google
    I've got to receive 6 parcels from alixpress which is already there in the post office nearly for 2 months,but still they don't send it!

  • 5/5 Surangi De S. 3 years ago on Google
    Timely very courteous and efficient service by all officers and staff attached to the foreign parcel counter at the Kandy post office . A big thankyou to all of you ,true Government Officials.

  • 4/5 Kumara D. S. 3 years ago on Google
    They provide good public service. Limited parking space is available.

  • 5/5 Arosha P. 4 years ago on Google
    Good Shed Us Stand . Kandy

  • 5/5 Shanthi W. 1 year ago on Google
    Very nice and friendly customer service. Parcel office and the parcel counter provide a very good, efficient, customer friendly service. Very happy with the service provided.

  • 5/5 Achini P. 4 months ago on Google
    Today I went there for an emergency with my documents. Kandy Post Office staff provided excellent service regarding my matter.πŸ‘πŸ₯°πŸ™ They are super friendly. πŸ‘ŒπŸ€ After long time, I saw some gentlemenπŸ§‘β€πŸ’ΌπŸ§‘β€πŸ’ΌπŸ§‘β€πŸ’Όin a government office. Hats off to all of youπŸ€žπŸ™πŸ€—.


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