We had great expectations as we had his shifted from a resort where we paid half the price at Mahe. When we reached here, the hospitality standards dropped down. The staff behaves indifferent to your presence. There isn't anything much to do at the resort , it's more for a luxury stay . Food is over priced and quantity is less. The buffet spread is great. The room lock was not working we could not step out nor lock the door when inside. On the first day itself we had to call the reception four times in an hour to repair our room lock and each time they behaved as if they didn't know there was something wrong. You did rather stay in the room and enjoy the view and enjoy the room only than step out and receive a cold shoulder from the staff.. They don't make you feel welcome at all. No cycle facility The Buggy service is good. But if you want to walk around it's tedious It's a resort in a secluded place so can't do anything by stepping out you need to hire a cab or self drive.

Amazing honeymoon thanks to Raffles Seychelles. 100 percent service from the moment you walk through the door to the moment you leave. We started via a helicopter transfer from mahe Airport direct to the hotel. A little expensive but as you land at the hotel made up for it. You get a great view of lazio beach on the way. We got greeted on arrival with drinks and warm towel. Checkin was quick and they had arranged car hire for us which was waiting at the hotel. The private villa was amazing. Spacious, modern and had everything we needed to enjoy ourselves. Nightly turndown service was a nice touch leaving little gifts for us. Complementary buggy service was quick efficient and made it stress free especially that the complex is on a steep hillside. We went to the restaurants and they were all fantastic. The quality of food was 100 percent and the attention to detail was very impressive. We were on a half board special offer. I'd recommend the half board supplement as a three course meal for two worked out around £200 - £300 a night. The pan Asia Theme night would of set us back £300 but thankfully the half board covered it. The half board menu is very good. Includes nearly everything on the menu and only has a small supplement for items such as lobster ect. Includes fillet steak and tuna steak. Breakfast was very very good. The amount of selection! and the croissants and pastries were the best I've tasted. The hotel is suited for family's also as they have a kids section and activities. I recommend hiring a car as its very hilly to walk to anse lazio and to get around the island. The roads are well constructed. The hotel has a great concierge service and they were very helpful at planning a trip to Curieuse Island to meet the giant tortoises 🐢. We went in August and the sea was quite choppy. But was well worth it was its a nice island. Raffles has a giant tortoises enclosure and it was a nice experience feeding them in the morning after breakfast. They also have a baby tortoise area at the top near reception. Cute! Cannot fault Raffles and we are looking forward returning in 2025!

We visit Raffles during our holiday in Praslin. The beach facing the resort was great, beautiful snorkelling point and vegetation overlooking the ocean. We had the pleasure of stopping for lunch at the restaurant and we do not recommend it. The setting close to the main pool, very relaxing but the food served was disappointing.

Mind blowing hotel and great cuisine in general. Their breakfast is by far the best in contrary to other hotels. The villas are in fresh state since recently renovated. Situated 15 minutes from Le Digue island by boat. Definitely worth a visit.

We stayed at Raffles with my wife for 5 days to celebrate our honeymoon. When we arrived, a member of staff, Aaron Nyamedor, greeted us at the reception. We were asked for a massive amount of deposit, 20,000 SR ≈ $1500, and didn’t explain properly what is included in our half board package and other stuff (turns out water is not included in dinner and they charge $8 per bottle). He also asked for our marriage certificate to be able to give us honeymoon special experience. We never received that, which was supposed to be a romantic bath with a bottle of champagne. Manager of the hotel was kind enough to ask for some constructive feedback on our last day and give €100 voucher instead but we would much rather have that romantic bath experience. Key cards were not working properly and everyday we had to spend around 5 minutes to try to get inside our villa. Breakfast buffet was decemt, but lunch and dinner weren’t great, it felt like they just wanted to take as much money as they can with supplement food options in the menu, instead of providing enough options what we have already paid for (had to pay extra for steak…). It was also little bit annoying that staff kept knocking on our door few times a day, considering we were on honeymoon! All dinner restaurants required booking in advance, yet reception staff seems to have limited knowledge of available restaurants and “experiences” for dinner. During one dinner, a cat jumped on our table, so we couldn’t eat the rest of our meal. Waiter just took away the plates, without offering a replacement… I also asked them to email the invoice and return/unblock the deposit I paid after check out, but they didn’t even manage to do that. Cleaning lady and buggy drivers were friendly. In short, service was awful, more suited for people who just want to spend time inside a villa or who don’t care spending even more while staying there.

We were warmly welcomed by Mariam and Francesca and were given a great guided tour. The extremely friendly buggy driver Nelson was also able to show us great impressions of the hotel complex during our stay. All the staff were very accommodating and super friendly. we felt completely at ease. the room is a dream. You simply don't miss anything. we will certainly come back again.

Came to this hotel for our honeymoon. Best hotel I’ve stayed in. Perfect location. The views are amazing. Right on the beach and best of both sand beaches and greenery. Loved the Tortoises! Staff all so very helpful and welcoming. From check in to check out was smooth. Food was delicious and such a great selection. Everything was smooth . Housekeeping team was amazing and kept everything clean. The buggy team was very helpful getting us around the resort. Bernie (Bernard) was amazing and very attentive. Always smiling and happy. Christopher at the gift shop very kind and helpful. Knew his stuff about the shops. Friendly and welcoming

EVERYTHING about this hotel is 5 star plus! Absolutely amazing welcome from Aaron on arrival, rooms so comfortable (top tech, clean, amazing amenities, spacious) with incredible view. All restaurants are great. Breakfast one of the best I’ve ever seen - pastries to French level. !! Super nice honeymooner touch on our first day (bath tub & wine set up). They really went beyond to make everything special. We went paddle boarding and canoeing - beach team are helpful and always available, bringing towels / water, super attentive. Could not recommend more ! Of our 3 honeymoon hotels in Seychelles, by FAR the highlight. Great views from gym too. Only downside, no budget friendly option to eat at hotel, all super expensive and no alternatives in walking distance.

Enjoyed our stay in this fantastic villa with breathtaking views and a private pool. The breakfast buffet and dinner choices were delightful, especially with the chefs accommodating vegan preferences. The small yet lovely beach offered excellent snorkeling opportunities. Don't forget to visit Cruises Island to encounter the tortoises. Special thanks to Trisha from the concierge for her exceptional assistance in fulfilling our requests.

We had a great time at Raffles celebrating our 25th Anniversary. We were warmly greeted at the helicopter landing pad and check in was a breeze. The room was well appointed with a spectacular view. The staff was very polite and eager to please. Edmond and the guys at the beach made sure that our every need was and that we were enjoying our stay. The buggy drivers we are exceptionally friendly too even tough we chose to walk most of the time. Everything is definitely in walking distance if you're up for the hills. We had a day of fishing with One Love charters (best charter ever) and the chef and his restaurant team happily prepared our fresh caught fish. It was delicious!!!! We had dinner in the sushi restaurant one night and were disappointed in the quality of the food especially for the price. Definitely room for improvement. Thanks for making our stay in Praslin a memorable one.

The property is beautiful but not well kept. The pool mosaic tiles are in horrible condition, the bathrooms in the pool are not clean. The rooms also have a lot of wear and tear. When paying such a high price for a night you would expect amazing service but it has not been the case. We asked for a late checkout (an hour or two extra) and although they have the availability they want to charge more for it which is very disappointing considering again how much you are paying and how overpriced everything in the property is. They definitely have room for improvement when it comes to guest services and overall property maintance.

Words cannot express how special the team made me feel today at my Birthday breakfast. Thank you Darell for making magic and accomplishing all my desires. Even if it was last minute you made it happen. Highly recommended A very very special location with extra attention 🫶

There are only a few properties that make you feel like they’re obsessed about ensuring you have a good time. This is one of them. The staff go out of their way for your comfort so much that it feels like family pampering you. We thoroughly enjoyed our time here inspite of bad weather. The snorkeling on their beach is really nice. Definitely recommended!

I had the pleasure of staying at this hotel twice, and both experiences were exceptional. The staff is consistently helpful and friendly, contributing to a warm and welcoming atmosphere. The villa offers breathtaking views, making every moment spent there truly memorable. The panoramic scenery adds a delightful touch to the overall experience. The private pool is a fantastic feature, providing a perfect retreat for relaxation. Families with children will find the Kids Club to be a hub of activity, with plenty of engaging events and activities for the younger guests. Parents can enjoy peace of mind knowing that their children are well taken care of. The Asian restaurant and sushi room within the hotel are culinary delights. Highly recommended!

I would give an overall 5 stars if it wasn't for - the helipad very close to the beach and a lot of flights (noise and fumes odours) which is really not great!!!! - the concierges messed up our 2 booking - one taxi which came 4 hours before the time we agreed - our boat to la Digue which wasn't booked (thanks to Bernard at the beach who was of great help!!!) - the lack of staff - there were a lot of guest when we were there and it did look like there wasn't enough staff - at restaurant losean, room turn around, buggies.... However the place is great, the food is good, people are friendly.... Which they would aolve these small but very annoying - at this level - problems.

The name Raffles raises expectations, which were only partially met by this resort. The villas are beautiful, very clean and well maintained. They offer everything you could wish for. The majority of the employees are also very friendly and helpful. However, the situation is different with the restaurants: With such high prices, superior quality must also be delivered. This was not the case in all three restaurants. While individual dishes certainly met these standards, others were simply unsatisfactory (pizzas, for example). With regard to the reception, we had the feeling of being dispatched, especially during check-out. No inquiry as to whether we had enjoyed our stay or whether there were any difficulties. With a stay of 9 nights, it would at least be expected that someone from the management says goodbye and asks back. As a particularly negative we felt that in the villa under our renovation work was carried out during our entire stay. We had the corresponding construction noise both in the morning and in the afternoon. When we reported this to the reception, the receptionist reacted with surprise, as if she did not know that these works were taking place. There was no further reaction.

Excellent resort to relax with family and friends. One of the best place we had been ever. The staff is extremely courteous and nice. Don’t have words for the view. Food is inclusive for all ethnicity and cultures.

Just returned from beautiful Raffles, in Praslin. I stayed in this stunning resort for 4 days. Raffles, Praslin is located on the 2nd largest Island in Seychelles a short 15 minute internal flight from the main airport. In my opinion it's the nicest Island in the Seychelles... it has everything, great beaches and stunning green plantations. The Raffles resort is absolutely stunning!!! and surrounded by a beautiful beach. I stayed in the Ocean pool villa with amazing views to the ocean. The room itself is pure luxury and huge with a beautiful plunge pool. We took half board which meant that we could choose from any of it's restaurants!!!! The Asian restaurant was unbelievable, the best asian food I've eaten. We also had a lovely dinner on the beach with which was so special. One of the highlights of the Resort is that it's only a 5 minute drive to the famous Anse Lazio beach which we visited during sunset. The service was outstanding, from the moment we arrived' which was quite early, but were lucky to have been given an early check in. I literally felt that each and every person were so comitted to making our stay special. Leaving was difficult because I felt attached to the staff after such a short stay. Thanks Raffles for making our stay unforgettable!!

Underwhelming and disappointing. There’s no denying that there is some beautiful scenery, Seychelles beaches are some of the most beautiful in the world and this resort benefits from that. But for a 5 star hotel, it all feels a bit underwhelming. It really lacks the wow factor you’d expect from a resort of this status. We’ve been lucky enough to stay in a few resorts of this status and this really is not good value for money. The atmosphere is lacking, the service is basic, the food and drink on offer is distinctly average (but very expensive). The surrounds need work, the pool tiles are all coming off the bottom (I cut my toe on one), the breakfast tables are all scratched. The decor is basic and tired - they really can’t justify their prices. These were our feelings even before the incident where our 18 month year old boy contracted gastroenteritis at the resort (we’re also aware of another guest who did). He developed a fever one evening and I found him having a seizure in his cot around midnight. This was obviously extremely scary for us and we immediately tried to call reception for help. The hotel staff did not pick up for about 25 minutes, which is completely unacceptable. We called every single line available in panic and eventually got hold of housekeeping and asked for an medic urgently. Housekeeping turned up to check the situation, and then got in touch with other staff, at which point our son had stopped fitting and regained consciousness. The resort do not have on site medic staff in the evenings, so we were eventually taken to the local hospital about 45 minutes later by a security guard which didn’t have the staff or equipment to help. We were given rehydration salts and left. The hotel apologised and said they had upgraded the telephone lines which resulted in a ‘technical error’ trying to dial out, despite the fact that it had worked perfectly all week during the daytime. Our toddler continued to have a fever for 36 hours, severe diarrhoea and we were riddled with worry not knowing the cause of his illness, but also not knowing how we’d get the help or treatment we required if he didn’t recover. Eventually the hotel arranged for a paediatrician to come and check him over (which they tried to charge us for initially) and he was diagnosed with gastroenteritis. We’re aware if at least one other person in the resort who also contracted it here and ended up on an IV at the local hospital. Things happen, we don’t blame the hotel for his illness (which may or may not have been caused by them) but we’re extremely upset with the stress they caused us when we were unable to get hold of anyone during a very scary time. And generally, after looking forward to our one special holiday of the year that we worked hard for - we just feel a bit deflated, stressed out, and ripped off by the whole experience.

A dreamy resort with extremely courteous staff. Their villas are kept very clean and well maintained and food offered here is something to die for. Especially octopus curry.

I would give Raffles 4,4 out of 5 Stars. The Service and Crew is extraordinary. Hotel Staff is friendly and competent beyond the Call of Duty… Beach and Resort are Perfect. Food is really good for a island Resort. The only negative Points for me: Hotel is a little worn…. (Pool is loosing tiles, room has come into years. Prices for Drinks and Food are outrages…. I know Its like that everywhere But i dont think this can be a excuse for 2 potions of fries for 50$… you could sell so much more if your prices would be 1/4 Off…..