1/5 Juber H. 2 years ago on Google
Extremely
rude
and
unwelcoming
staff
at
the
Adagio,
such
a
shame
as
it
was
a
nice
hotel
only
destroyed
by
bad
customer
service.
I
booked
two
rooms
for
two
of
us
to
stay
in
Casablanca
for
2
nights.
I
extended
one
day
for
myself,
and
as
I
was
working
in
the
cafe/lobby
area,
the
front
desk
woman
was
howling
at
my
fiancé
to
get
out
of
the
room,
threatening
her
with
derogatory
and
discriminatory
language,
calling
her
a
cheat,
a
liar
and
all
sorts.
She
made
really
upsetting
remarks
that
left
us
both
feeling
hurt,
and
never
did
we
expect
to
be
mistreated
like
this!
I
tried
to
reason
with
the
staff,
explaining
it
is
my
room,
she
is
waiting
for
her
Bus
(was
running
late)
so
I
offered
her
to
relax
in
the
room
whilst
I
stay
in
the
lobby.
all
the
front
desk
staff
were
protecting
one
another,
without
any
understanding
and
hurled
abuse
at
myself
and
my
fiancé.
I
explained
I
will
no
longer
stay
here,
and
that
their
attitude
was
out
of
order.
Avoid
if
possible!
There
are
amazing
Aparthotel
in
Casablanca
which
I
found
out
once
I
left
the
Adagio.