I've been a member off an in since 2006. The care and professionalism of this chain has really gone down. Today ME invited me to come in for an earlier appointment because there was a cancellation. I arrived on time, checked in and waited. After 15 minutes I go to the desk and ask them to notify my therapist. Five minutes later he comes out flustered, annoyed, and calling the wrong persons name. He walks me back and starts reading from the tablet so fast that I couldn't even understand him. I ask him about being over 20 minutes late and will the session be 20 minutes longer? He says, in a very dismissive and unapologetic way "I don't know". I ask him to walk me to the front to speak to the manager. If I'm here for a relaxing experience and I'm met with negativity and a bad attitude my response will always be no thanks. I cancelled my membership and will be happy to spend my dollars elsewhere.

I'm thankful for the appointment reminders and advertising. My therapist was Shannon and she is amazing! I couldn't have asked for better attention to my requests. She has the most amazing calm about her which is so important to me. Thank you, Shannon. See you in 2 weeks.

Yemeka is a true healer. If you suffer from neck/shoulder/jaw pain - go see this woman. I’ve seen dozens of therapists, and have never experienced pain relief like she gave me today. Came all the way here to drop this review.

Do not come here. This is one of the worst massage, envy places I have ever been to, and and I feel like the whole staff needs to be retrained on explaining their protocols or policies. I was tricked into a contract thinking it was a month to month thing I received two credits from paying $75 a month that I did not even get to use. I called to reschedule at no point in time did the lady on the phone tell me that if I rescheduled it was going to charge me then when I arrived at my rescheduled appointment they charge me $65 again and said I had no credits on file . Scammers

I have a membership with massage envy. It's a hit or miss with some of the staff, whether it be massage or facials. I've had great facials and one great massage, so far. My microderm abrasion hurt. My second massage was not so great. 😩 I was sore for a few days. I guess you have to make sure you voice your problem areas before they start.

I’ve been frequenting this location for some time now. I LOVE getting a massage from Michael. He’s friendly and attentive. He takes the time to make sure you’re 100% comfortable, and really listens when you explain what you need. He books up so fast, which should be a great review all by itself. 😁

I've been to several Massage Envy's, but the Atascocita location is the best. The folks working up front are warm, friendly and helpful and the massage therapists are great, especially Misty W. She.is.amazing if you're in need of a medium/firm pressure massage; her technique is exactly what I need for my specific pain points. I feel better after my massage with Misty than I have in a long time.

Misty is a magician! I hold all my tension in my neck and shoulders and she is the first massage therapist that has been able to get rid of knots. She is also friendly and kind! I enjoy each session with her!

Alana was amazing. She applied the right amount of pressure and I will be going back to her.

Alana was great! She focused on the area that I had an issue with and suggested several things to help alleviate the issue such as stretches. Will definitely be going back to her!

Walked in to ask a few questions about pricing young lady named Abby was very sweet and informative. However she was by herself for a long period of time while checking out guests and answering calls, she did amazing but would love to see some extra hands upfront just to speed up the process.

Ariana & Dawn are the reason I got the membership here. Ariana does a WONDERFUL job executing a very intentional facial. Her integrity for not only your skin but for yourself is very rare to find. I didn’t feel pressured into buying something. Her hands literally melted into my skin. Dawn is by far my favorite here when it comes to massages. She is very knowledgeable when it comes to your body’s need! I literally could keep going on and on but if you’re thinking about getting a membership do it!!!!

I've had numerous massages before and Eva definitely gave me one of, if not the best massage that I have ever gotten. I definitely recommend Eva. You will not be disappointed. She's very knowledgeable and experienced.

Shannon was polite and made me feel very comfortable. She asked me what I needed and we focused on those areas. I’ve already booked another session with her and I can’t wait!

First time at this particular location, I had an amazing experience with Dawn! She was polite and made me feel relaxed. I will definitely book Dawn for my future appointments!

I did not book a massage at his location. After receiving a notification of a charge for a massage, I called and was told another person with same name booked one. I was told that the problem would be fixed in the system and notes were added to inform another receptionist to double check in the future. I will follow up with my local ME to ensure no future charges will be made on my account.

The front office staff are always warm and welcoming. Rosaisela is AMAZING! I highly recommend her. Everytime I have issues with my back or pulled muscles she fixes it! My lower back pain has decreased since seeing her. Truly amazing!

Great location. Everyone really nice, professional and helpful. All peels, microdermabrasions and facials thoroughly explained. I have a membership and once they just chose a random card on file to charge without prior authorization. All massages were really good and relaxing except once I had a male therapist and he seemed as though he was uncomfortable actually doing the massage for some reason, but every other time whether it was a massage, facial, or stretch they were pretty good

Misty did incredible. She had a great attitude. Very nice. And was very personable. She really helped loosen up the tension in my shoulders. I have already made my next appointment with her.

The massage therapist, Chris, was great! However, I was a walk in and arrived at 2:15 by the time I filled out paperwork and a massage started it was at least 2:30-2:35, I was checking out by 3 o’clock. So at most I received a 30 minute massage and they charged me for a full hour. The front desk staff was very pleasant and professional however I won’t go back due to being charged full price for a 30 minute massage that should have been one hour.

Everyone there was very nice very clean relaxing environment from the moment you walk in the door. My massage therapist was amazing Mrs Dee hit all areas an mainly the ones that needed the most I will return to this location Thanks everyone there Great team 🥰

I visited the Atoscocita location on 1-29. The staff was very welcoming and upbeat. Shannon was my therapist and she was amazing! She targeted exactly what I needed done and I left very relaxed. I would highly recommend this location and Shannon!

Hello ! It was my first time having a massage- I was extremely impressed by the massage and character of my masseuse!! Ms. D was professional, relaxing and her mannerisms spoke volume. I will be coming back in o visit!!

The staff are great and helpful too. I have had two sessions with Michael. Michael is professional, polite , and knowledgeable. Always able to work out knots in my shoulders, neck and lower back. I always feel great after my sessions.

I always try to work MY schedule around Misty’s! Finding the right therapist is really important to me. Not only is their technique a major factor, but I need to match personalities as well. Misty and I click!! Fir a medium to deep tissue massage, I highly recommended her! Also… this location in Humble/Atascocita is super friendly and efficient!

I have been to many Massage Envy locations over the years and I can honestly say the Atascacita location is one of the best I have ever been to. The massages are great but once I had the facial, I’ll never go back anywhere else. Cindy almost relaxes me more than my massage. If you haven’t had the facials, take the time and treat yourself. It’s worth it. Especially after a long busy day!