Don't even want to give them a one star... - They don't give out refunds when they can't supply a different size for a product - They just give you a credit note so you're forced to buy something else. Seemed a bit anti Asian.

Very selective at who they're saying hi to in their shop. I did not feel very welcome. While their clothing is nice this makes me not want to buy from there.

Slow service/refunds. They used to refund the day a returned item arrived. It’s gotten worse and worse the last year. I am still waiting - even after providing proof of delivery - four business days ago. A refund delay should be caused by bank not because they hold onto money indefinitely. By time I get a refund it will be 8 days minimum - are they going bust it’s always the concern.

The staff are always so friendly and helpful when I go into any of their stores. They personally get to know you as a customer and go out of their way to make your shopping experience is a great one! Online purchases are always so prompt and whenever I have a query with online purchases they get back to me immediately. Highly recommend shopping at Superette!

10/10 service from sammiee at the takapuna superette! she was so welcoming and helpful! what a sales superstar!! would high recommend sammiee for styling advice!

Love, love, love this store! Staff are always helpful and friendly. Range is great and well set out.

Thanks so much for shipping my online order so fast! Took 24 hours, superior customer service 👏👏👍

Always a joy to shop here!

Amazing customer service!

Amazing service, thanks girls.