I was there today with my mother because she has knee problems and has already been to another orthopedist but was not treated there. Today we had an appointment with Dr Neumann. First of all: The staff at reception were very friendly and professional and we didn't wait long. Dr Neumann came to us in the treatment room, looked at us confused and repeatedly asked us why the other orthopedist wouldn't take care of my mother. When we explained that the previous doctor hadn't contacted us despite repeated requests, he simply laughed and asked why he should take care of it now. After a few unnecessary questions about why we were with him now, he finally asked what the problem with his knee was. After taking a quick look at the MRI image he brought with him, he said he couldn't see anything abnormal and said it shouldn't be happening given her age. After I asked what could be done about it, he said it couldn't be treated and told my mother that she should just ride her bike, commenting on her weight as the reason for the knee problems. Conclusion: Dr Neumann was very unsympathetic and complained about why we were with him. After a short examination he couldn't find anything and seemed like he just wanted to get rid of us quickly.

Highly recommended. A doctor who still takes his time. As I read in reviews, some people feel like they are second-class patients. I can deny that. Yes, as a health insurance patient you have to press a different key when calling. But other specialists ask which health insurance company you are with to determine whether you are privately insured. I would like to say the following about waiting times. You will get an appointment within 2 weeks. Hardly any waiting time for follow-up appointments. Maybe 10-15 minutes. Now about professional competence. Dr. Neumann performed a shoulder operation on me and I am very satisfied. To this day the best orthopedist I have visited. Also a big compliment to the very nice employees.

(Translated by Google) At first I had the impression that Dr. Neumann is once again just a doctor who is under enormous time pressure and therefore does not give the patient any time to explain the situation. After that, for the first time in a long time, I had the feeling that a doctor was really thinking and weighing up the options that were now open with the patient. His diagnosis was holistic, not just about "now we're going to do something that can be billed privately" and with a lot more time than I was allotted for the time management examination. No wonder that you sometimes have to put up with longer waiting times despite having an appointment! I have too, despite an appointment. But I prefer a doctor who treats people individually than someone who sticks to his schedule but scurries over the patient. What use is all his competence to me then? It would be nice if the receptionists would warn the patients in advance if there are already delays in the schedule before they arrive. Then those who still have to work afterwards and have professional appointments can calculate better. (Original) Zunächst hatte ich den Eindruck, daß Dr. Neumann mal wieder nur ein Arzt ist, der enorm unter Zeitdruck steht und deshalb schon den Patienten keine Zeit zum erklären der Situation gibt. Danach hatte ich seit langem das erste Mal das Gefühl, daß ein Arzt sich wirklich Gedanken macht und mit dem Patienten gemeinsam die nun offenstehenden Möglichkeiten abwägt. Seine Diagnose war ganzheitlich, nicht nur auf "jetzt machen wir noch was, was privat abgerechnet werden kann" bedacht und mit sehr viel mehr Zeit, als sie mir zur Untersuchung im Zeitmanagement zugedacht war. Kein Wunder, daß man da mal längere Wartezeiten trotz Termin in Kauf nehmen muß! Habe ich auch, trotz Termin. Aber mir ist ein Arzt lieber, der individuell auf die Menschen eingeht als Einer, der seinen Zeitplan einhält, dafür aber über den Patienten drüberhuscht. Was nützt mir dann seine ganze Kompetenz? Schön wäre es, wenn die Sprechstundenhilfen die Patienten vorwarnen würden, falls es bis zum Eintreffen schon Verzögerungen im Zeitplan gibt. Dann können diejenigen, die hinterher noch arbeiten müssen und berufliche Termine haben, besser kalkulieren.

Super

(Translated by Google) First you wait 3 months for an appointment, only to be told after 30 seconds of an assessment of chronic joint problems "do something in the gym". If there were objections that that didn't help, the doctor was already out the door. A complete waste of time and, in my opinion, also a cheek not to listen and to have fully understood the problem within 30 seconds. (Original) Erst wartet man 3 Monate auf einen Termin, um dann bei chronischen Gelenkproblemen nach 30 Sekunden Begutachtung gesagt zu bekommen "machen Sie mal was im Fitnessstudio". Bei Einwänden, dass das nicht hilft, war der Arzt dann schon aus der Tür. Reine Zeitverschwendung und in meinem Empfinden auch eine Frechheit nicht zuzuhören und meinen innerhalb von 30 Sekunden das Problem vollumfänglich verstanden zu haben.

I was treated in December 2022 by Dr. Neumann had an outpatient meniscus operation at the AOZ Bensheim. From the diagnosis to the follow-up check and follow-up appointments, everything went well. I'm also currently having my heel spurs treated there. The practice team is super friendly, if you are on time the waiting times are only short. Dr. Neumann is super likeable. I can only recommend the practice to everyone. Many thanks to the entire team around Dr. Neumann.

Overall, my experience with this orthopedist was extremely disappointing and I can only hope that he will carry out his work with more care and professionalism in the future. Unfortunately, he took very little time, which means that at the end of our conversation (maximum 10 minutes, or less) he was already standing in the door. According to the MRI, I have a broken bone and a torn tendon in my shoulder, which he didn't even really look at, as well as bursitis. Once arm up, once down. Only after asking several times did he prescribe physio for me and extend the sick leave for another 2 weeks, as I have a job that involves physical work and can hardly move my arm or put any strain on my shoulder. What I found extremely bizarre was that right at the beginning he said: “Oh, this only happened 1.5 weeks ago and you already went to the doctor and had an MRI and then got an appointment WITH ME?” - sorry, I knew Not that you normally have to seek an audience before going to Dr. Neumann is allowed to come.

(Translated by Google) First waited 1 1/2 hours, only to be instructed unfriendly by the doctor. The painful foot was viewed from 3 meters away and told there was nothing. Really impossible and a total waste of time. (Original) Erst 1 1/2 Stunden gewartet, nur um dann von der Ärztin unfreundlich angewiesen zu werden. Der schmerzende Fuß wurde aus 3 Meter Entfernung betrachtet und gesagt, da sei nichts. Wirklich unmöglich und eine totale Zeitverschwendung.

Yesterday I was with Dr. Neumann. Got an appointment within a week (lucky because someone canceled). I waited “only” an hour, which is a good average for orthopedists. After describing my problem with my right groin, he looked at it and immediately ordered an X-ray (unfortunately the two colleagues before him did not, there was only a gait analysis and physio). He suspected something was wrong with his hip and wanted to examine it with an ultrasound, but unfortunately the image was so clear that this was no longer necessary. Diagnosis of hip misalignment. Dr. Neumann managed to identify the problem, something his colleagues failed to do. Thank you. In 4 weeks I have an MRI and an appointment with a specialist. Then we'll see how it can be treated. Can only recommend the practice.

Toller Arzt. Bin total begeistert!!!! Nimmt Zeit für Gespräche und Behandlung. Auch sein Team ist total höflich und kompetent. 1A (Translated by Google) great doctor I'm totally excited!!!! Takes time for discussion and treatment. His team is also very polite and competent. 1A

(Translated by Google) A really great doctor who still takes the time for his patients. He takes a close look and tries to help where he can. Finally a doctor who doesn't immediately think about operating. The practice team is very friendly. I feel that I am in the best of hands with Dr. Neumann and can recommend everyone to go there. I myself come from further away and it is definitely worth going there (Original) Ein ganz toller Arzt der sich noch Zeit für seine Patienten nimmt.Er schaut genau hin und versucht zu helfen wo er kann. Endlich mal ein Arzt der NICHT sofort ans operieren denkt. Das Praxis Team ist sehr freundlich. Ich fühle mich bei Dr.Neumann in besten Hände und kann jedem den Weg dort hin empfehlen.Ich selbst komme von weiter weg,und es ist es auf jedefall wert dort hin zu fahren

I am always absolutely with Dr. Neumann and team satisfied. Had operations on both shoulders and endoprostheses in both knees and currently had an ankle fracture. The treatment and follow-up care after the operations was always top.

Strange, unpleasant experience: As a patient of this practice, you can no longer get an appointment with a doctor's referral. After waiting on the phone for a long time, you are turned away as if you were asking for a favor. Very disappointing, especially since I have to deal with Dr. Neumann was very satisfied.

(Translated by Google) i am with dr Neuman satisfied. The only thing that bothered me. Waited over 2 hours despite having an appointment. That reduces the reputation. The staff sometimes a bit rough. (Original) Ich bin mit Dr. Neumann zufrieden. Das einzige was mich gestört hatte. Über 2 Stunden gewartet trotz eines Termins. Das schmälert das Ansehen. Das Personal manchmal bissel ruppig.

Großartiges Personal, top Betreuung, MRT im Haus und man muss keine großen Wege machen um alles bei einem OP-Fall zu erledigen. Dr. Neumann nimmt sich für die Patienten die notwendige Zeit und erklärt alles im Detail.

Despite the pain and the reference to PKV, should I wait 2 months? With acute pain, not being able to stand upright, etc. it's really not okay. Even if Dr. If Neumann is supposed to be good, that's not possible.

(Translated by Google) Very nice doctor who takes his time with patients. I got an appointment today after an accident and only had to wait 30 minutes. The assistants are also friendly and helpful. (Original) Sehr netter Arzt, der sich auch für Kassenpatienten Zeit nimmt. Ich bekam heute ganz kurzfristig einen Termin nach einem Unfall und musste nur 30 min warten. Auch die Helferinnen sind freundlich und hilfsbereit.

Super freundlich, hat mich sofort verstanden und mir passende Einlagen verschrieben 👍 Auch die Arzthelferinen sind freundlich und humorvoll. Habe mich wohl gefühlt

Dr. Neumann ist mit Abstand der beste Arzt. Von der Diagnose , über die Behandlung bis zur Nachbetreuung. TOP ! ! !

I went to Dr. Neumann due to knee problems. I waited 2 months for an appointment (which is normal these days!). He took a lot of time, examined everything in detail and explained everything competently. After the MRI, I got a new appointment two days later. He also spontaneously arranged a small operation on my foot in order to help me as quickly as possible. The practice is very nice and the medical assistants are super friendly. After many negative experiences with orthopedists, I feel like I'm in good hands here!