Henry's Coffee World AG image

Henry's Coffee World AG

Restaurant Cafe Coffee shop Coffee roasters

One of the Most Reviewed Coffee shops in Augsburg


Address

Philippine-Welser-Straße 4, 86150 Augsburg, Germany

Website

www.henrys.coffee

Contact

+49 821 31988280

Price rating

$$ $$

Rating on Google Maps

4.00 (1.6K reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 1 pm
  • Sunday: (New Year's Eve), 9 am to 12 pm, Hours might differ
  • Monday: (New Year's Day), 9 am to 12 pm, Hours might differ
  • Tuesday: 9 am to 12 pm
  • Wednesday: 9 am to 12 pm
  • Thursday: 9 am to 12 pm
  • Friday: 9 am to 1 pm

Featured Reviews


Frequently mentioned in reviews: coffee (17) good (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Fiona 1 year ago on Google
    Coffee was pretty bad. My latte macchiato tasted like water. The staff didn’t clean our table until we had been seated for 20 minutes and it took 45 minutes to get our coffees.
    4 people found this review helpful 👍

  • 1/5 Ben S. 8 months ago on Google
    Unbelievable Waiter (Ali) - he was hard to understand, brought the wrong food, paid back our change in small coins only and literally lied to us, telling us everyone has to order at least one drink. We went there in a group of 10 on the 22nd of August. Some of us were hungry, some of us thirsty. Some of us wanted to get food only. Six of us were planning on ordering a drink. But when our waiter (Ali) came over to take our orders, he told us that everyone has to order at least one drink. First we couldn't believe it, but he insisted that it was the manager who set that rule, not him. We all had to buy drinks. Later when we asked another waitress, she told us that their policy only askes for at least 50% of a given group to order. Ali lied to us. We all ended up paying 4-6€ more than we needed to. After that, the ones who wanted to eat ordered their food. When ordering Salmon Pizza, he couldn't get that at first. After repeating it a couple of times, he asked if we wanted to get the Pizza "Salamon". We said yes, hoping he would bring us the correct Pizza, which he ended up doing. We checked the menu after and it clearly said "Salmone". The Communication with him was cumbersome. When he brought the food, one of us who ordered a burger with sweet potato fries ended up with regular french fries. We didn't want to cause too much trouble so we just took the French, sliced potatoes. Again he didn't seem to fully understand us when we ordered. I want to add that we don't expect our waiter/waitress to bow to us and pay the utmost respect but he quite literally threw the drinks on the table which ended up spilling on a few members of our group. He also invaded the personal space with no hesitation such as randomly joining in our conversation or hovering above my friends shoulder and making inappropriate comments that were racially motivated. Finally, when paying the bill, some paid by card, some with cash. Instead of giving us the change in bills he gave us 5 euros in 20ct coins. While the present change could be out of his control the fact is the following situation definitely wasn't, he handled a disagreement regarding the payment and orders with unnecessary tension (overly defensive, rude) Instead of trying to understand the situation from our perspective he blamed us for not knowing he gave us the wrong sized drink. Waiters like that deserve no tip and shouldn't be working a job like that.
    3 people found this review helpful 👍

  • 5/5 Chirattikan T. 1 year ago on Google
    Very good Thank you for the good talk from staff
    2 people found this review helpful 👍

  • 1/5 J B. 10 months ago on Google
    Waiters are unprofessional and impolite. Just bad words about the place. Really a place to avoid if you visit Augsburg.
    2 people found this review helpful 👍

  • 1/5 Lara B. 5 months ago on Google
    This place deserves the one star given, we waited for over 30 minutes and no one even bothered to come over to our table to take our order. I could understand it being understaffed but the place was not even full and the waiters didn’t seem to be in a rush at all. Do not recommend
    1 person found this review helpful 👍

  • 1/5 Pohlen a. 5 months ago on Google
    Very disappointing experience, I have been there with my wife for a piece of cake and a cup of hot chocolate that we never enjoyed because the waiter didn’t show up for over half an hour so we gave up and left. The place was half of this full capacity and we seen the waiter spend long time chatting with other customers/friends. I wouldn’t recommend it at all
    1 person found this review helpful 👍

  • 1/5 Fly in L. 1 year ago on Google
    Cola-whiskey has a strong mold flavor!!!! NEVER EVER AGAIN this place is dangerous for your health!
    1 person found this review helpful 👍

  • 2/5 Nubia Aileen R. 1 year ago on Google
    I think it is okay for coffee. Otherwise i wouldn't recommend

  • 1/5 J S. 4 months ago on Google
    I ordered tiramisu coffee and it was bad. why they didn't mix syrup and milk at all. First, when I drink coffee it is not sweet at all. And then I figured out why since all the syrup was inside. Since there was whipping cream on the top, I couldn't expect to mix myself. Also coffee tastes bad(light taste) the bubble of coffee explains they dont know how to steam milk.

  • 3/5 Cas E. 6 months ago on Google
    Breakfast is expensive for what you get. If you want something other than orange juice then you're out of luck because it's mandatory, you can only purchase tea or coffee additionally.

  • 2/5 Armin S. 7 months ago on Google
    I don't want to blame the staff, because it was obvious that the cafe is understaffed and they were under pressure. For whatever reason, it isn't a pleasant experience for a customer.

  • 5/5 Marcos P. 5 months ago on Google
    Really nice Café with plenty of space and free tables even on Saturday at brunch time. Service was outstanding! And food and coffee were so good! I had a Salmon bagel and a special coffee from Guatemala and it was all ready tasty!

  • 4/5 MWM 11 months ago on Google
    Delicious speciality coffees, but rather expensive. Service was ok, fools rather plain.

  • 3/5 Angela M. 2 years ago on Google
    Nice veggie burger! But terrible Pommes, overly deep-fried… taste hard and very dry! Besides unfortunately this is the second times I’ve experienced. I come over here from time to time for many years and found out that foods are sometimes good, sometimes not so good… so I think it‘s the matter of quality control.

  • 2/5 Christian G. 1 year ago on Google
    Very unfriendly stuff, +30 min waiting time for food. Food and drinks are overall nice.

  • 4/5 M. Faizan K. 4 years ago on Google
    Prices are a bit steep, however the coffee and the service were amazing. The place has a nice feel to it and the outdoor seating area is fantastic.

  • 4/5 Abdullah R. 2 years ago on Google
    I really like the vibes around eventhough it was cloudy. Foods and drinks were good and worth the prices. Worth a visit but the services were late eventhough they very nice. They should hire more personnel.

  • 5/5 Laith E. 5 years ago on Google
    My love for any city necessarily depends on whether it has a venue that serves excellent coffee. I have come to love Augsburg after visiting this "coffee world". A lovely atmosphere, a very informative menu, ultra friendly service (including a great English-speaking employee called Patricia, she was above and beyond), and excellent coffee. You get to choose from a wide variety of coffee beans, which they roast and grind on demand. I am not (yet) a coffee connoisseur, but I am pursuing it, and in my amateur experience spanning Jordan, some US states, and some German cities, this coffee house has been a very positively memorable experience, one that I will definitely come back to in my next visit to Augsburg. I found the Sambia Peaberry to be enjoyable.

  • 4/5 Deb B. 1 year ago on Google
    As an American, I ordered a chocolate milkshake. It was more of a shaken chocolate milk. Did not have any ice cream in it. It tasted good but not what I expected.

  • 3/5 AK E. 1 year ago on Google
    The coffee is good and the coffee shop offers milk alternatives but there are basically no healthy vegetarian or vegan options on the menu. The location is great, right in the city center and service was very friendly. But definitely needs a new menu!

  • 5/5 Anna T. 1 year ago on Google
    A nice terrace in the downtown. A perfect place to have lunch or dinner with reasonable prices. My son loves pizza here. We have visited it a few times with our friends. French people liked it too. Everything is tasty. Thank you.


Call +49 821 31988280 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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