I went to the gym for the second time as a guest,but they stopped me and said I needed to talk to our consultants. I spoke to a person named KAMIL who did not give me the original price of the club and offers, and wanted to take the highest possible cost from me. After extensive conversation and mentioning that the club environment and equipment are old and dirty, he offered me an entrance fee of $4 with a monthly fee of $45. This offer was supposed to be for everyone from the beginning, and he said to contact him for anything with his phone number. I entered at 7 o'clock, and overall, compared to other clubs, the club environment has a much lower status. I stayed there until 10 o'clock when I wanted to use the bathroom and sauna, but it was no longer acceptable due to dirtiness and malfunction (I have attached pictures). I went to cancel it, but Kamil was not there, so I told the lady in charge to cancel my registration. She said she would leave a message as she didn't have access. I immediately messaged Kamil to cancel it. The next day, Kamil replied late, saying you were late; your money will be refunded within 7 days. After 15 days passed, I called and messaged Kamil several times but received no response. I also contacted the club, but they said they couldn't do anything as the manager would contact me. No one has responded so far, and approximately $176 has been withdrawn from my account. Under no circumstances should you go here or else you will lose your money and time.

Overall this is a half decent gym. The showering area needs some refreshing. I had a lot of issues with changing or cancelling my membership plan. This is a revolving door for staff members. Good luck finding people to take care of you. Staff is not trained properly to answer your question or at least guide you to the right direction or persons. In a nutshell, this is a corporate that wants to sell you membership or training and then you are on you own after signing up.

This gym let Chris Sky in without a mask and he didn't have to show a vaxx pass. I didn't see him workout which is okay but, nothing has been released about what this franchise is going to do with the amazing publicity he gave them. All in all, if we do not hear that his membership was revoked, then this place supports anarchy.

Love this location! You have sauna and lots of classes to chose from. Great range of equipment and it’s exceptionally clean. The environment here is more on the younger side depending on what time you go in but overall you will definitely feel motivated. Lots of great people to connect with and get to know. Some of the staff are very friendly others not so much but overall the vibe is good. They also have a shake shop that offers breakfast options and more. This location is probably my favourite one thus far.

Honestly this has to be the best location I have ever been to. I’m very impressed with the professionalism and customer service at this location. The gym itself is really clean and well maintained. I had brought one of my friends with me to sign up and Christian had helped us out and he was absolutely phenomenal. He explained all the different membership options and did everything he can to make sure she got the membership that would suit the best for her. I would highly recommend anyone who is trying to sign up to ask for Christian. A big thank you to the staff at the Aurora location for everything you do to keep the customers happy.

I’ve worked with LA Fitness for years, bringing good energy to the Edmonton West and North clubs in the past, I love the equipment and amenities in this gym specifically because there’s a lot of stuff we didn’t have in Alberta! I’m hype to now be here in my home province and want every member reading this to know my main priority to help ensure y’all have a great member experience as well as reach ALL of your health and fitness goals in the fastest and safest way possible, if you need any tips regarding fitness or nutrition you can feel free to walk right up to me in the club and introduce yourself!! I’ve got about 17 years experience with health and fitness!!

By far the best gym around. This location is terrific from the staff, the equipment, and to the facility itself. It's pristine and well-organized. By far the nicest and most knowledgeable people in the business today, from ownership to management to training. The staff here is incredibly friendly and extremely qualified! They know how to push you to the limit in the best way possible with your workouts. You will not leave disappointed! Such a family vibe as soon as you walk in the doors. I wouldn’t hesitate to recommend this LA Fitness to anyone. I am certainly satisfied thus far and have been blown away by my experience at this facility.

Great place, the equipment there works great and is a very comfortable environment. The basketball court, Sauna, pool, hot tub and so much more make getting a membership for the cheap price so worth it. Also, the staff there is amazing, especially Selina who makes everything simple. easy, and stress-free. Definitely worth getting a membership!

Just started going, I have actually enjoyed it. Everyone has been so kind, all the people in the pool have encouraged me so much. Introverted me is happy to come here. Best time to come to the pool is 7:30 am. Edit: Pool needs guide lines painted 2 per lane, when sharing lanes it's hard to stay in your half. Also please install a bathing suit wringer like they have at stronach. It's difficult to do if my hands aren't strong that day.

I have been coming here for a year and a bit. This is best La fitness location I have been to. Management/staff seem positive minded/ dedicated people generally speaking, cleaners do an above average job. Any concerns have been addressed in a prompt and professional manner. Atmosphere is mostly positive vibes. As someone who has been a long time community member and a member at all gyms in Newmarket/Aurora area. This gym is by far the best and i do hope head office recognizes individual efforts of the staff who go above and beyond.

This place is overcrowded and they added additional members without considering that the place has that much area /space to accommodate all. The shower area always has broken fittings and is hard to operate. Hot tubs and saunas are also very crowded and busy, almost all the time and every day. One should go maybe very early or late then he might have a chance to do the workout easily. The fitness club should pay attention to improving the condition of this fitness center.

I find it a great gym to work out at. Clean and well laid out. If I had any complaints it would be that they lack bars and benches due to the volume of people at times however this can easily be remedy by not going at the extremely busy times till they get more equipment which has been requested. Overall it’s a great experience and with the new evening programs they instituted it’s a fun gym as well.

I'm so glad I signed up for LA fitness Aurora. Selena help me sign up and contributes so much to the wonderful atmosphere at this location. The utilities, classes and staff are amazing and have really motivated me keep up a healthy lifestyle! Clean, safe, convenient and super helpful gym with a women's only room, sauna, pool, cycling room, so many machines and classes, and such wonderful people ☺️

This gym provides you with a clean, spacious, and comfortable space where you can get all of your workouts done. The staff are friendly and can assist you whenever needed. One of them, being Daniel, seemed to be very knowledgeable and experienced when it comes to giving you a tour and providing you with all the information that you need before deciding to come to this gym. He is very friendly and would recommend anyone to speak to him about all your inquiries!

My family and I have been a member of this Gym for the past 4 years. It used to be well maintained and groomed, but lately, it seems the place is poorly managed. Over the past two months, I have noticed some of the pads on the machines have been tearing apart without being replaced. I brought this to the attention of the manager (Mellannie) and she arrogantly told me that the pads will be replaced when they receive the new shipment. I asked her when she is expecting to receive them and she said that she had no idea. I took a picture of one of the machines and showed it to her and she just said that she is aware. That is all. Her arrogant response was very unprofessional as if she did not care at all. Not sure how she was hired for this position.

I highly recommend my trainer Kirstyn, she customized the training according to my needs and her professional judgment, step by step, making each training session interesting and challenging. My core strength, leg strength have improved a lot. Hi, look at my results, I have a butt curve!

Just returning after covid restrictions, LA fitness in Aurora is hands down a great place to work out. If you are looking for a place to be motivated and achieve your goals this is the palce to be.

Amazing facility!! All the staff are so friendly and welcoming. Everything is extremely clean and organized as the cleaning staff work very hard to keep all the equipment sanitized. I love going there daily and have never had a bad experience. Even the other people working out are awesome :)

A great size gym with amazing culture. People are friendly and most of the staff are amazing. I was about to give it 4 stars because of the lack of speakers in the swimming pool area. The whole gym is equipped with music but the swimming pool. Also, those speakers are a safety feature in case of needing to announce some threatening conditions and evacuation (you cannot use a fire alarm for some situations). Other than that, it's literally my best entertainment place. I met the district manager today and mentioned to him about the speakers and I told him that I will be editing my review in 3 months to update the status of that addition. The gym itself is always clean, but unfortunately there are many irresponsible people who don't return their equipment after they are done with their workout but that's not the gym's responsibility. I highly recommend this gym and looking forward to having the speakers installed in the swimming pool area just like other gyms :).

I have started taking classes with LA fitness in Aurora centre since 2019. Our new trainer, Anthony,is awesome . He is a professional trainer With years of experience in various fields of sports, who is extremely focused while training his clients. He uses a combination of different practical exercises helping us to improve our body strength without feeling tiredness or exhaustion. Moreover, his advice regarding healthy diet to balance my weight is astonishing. I am really lucky to have him as my personal trainer.

I had a very bad experience talking with the sales in this gym. I read other reviews, and found I am not the only one who felt unhappy with them. The employees here don't respect customers at all. One sales promised me an offer after a couple hours' negotiation, and told me it is one-day valid. When I went back to the gym in the afternoon with the offer he gave me in hand, he denied it. After long time complaining, one assistant manager came to talk to me, and even gave me higher offer, I felt so upset. She even tried to talk with me other options again. I am tired of talking with them. These people don't have time concept, and very unprofessional. If there is no-star review, I would mark it instead of one-star.

I just joined Movati because of Christian and his approach towards members. Several people in that gym have complained about his disrespect to others, particularly members of minor ethnic groups. Do yourself a favor and stop wasting time in LA fitness, better gyms are around and you get treated better

Gym itself is pretty good, it also contains a swimming pool, which a lot of gym doesn't have. Moreover, my personal trainer Moe he is very professional and responsible; I really enjoy his training sessions and he would spend some more time helps to gain fitness knowledge even after session hours. Overall, this LA fitness makes me more enjoy for workout.

My experience with LA Fitness Aurora was fantastic. The staff was extremely welcoming and personable from my very first visit. The gym itself was clean and the amenities were 10/10. Special shout-out to the GM, Christian, who made me feel like a VIP. Of all the gyms I’ve been to around the world, this one ranks itself at the very top.

Been a member here for a year. I will say Jeff the fitness coach is absolutely fantastic! He cares so much for the success of the members, and will go in to detail to figure out a personalized plan for you. Great customer service, and incredibly friendly demeanour. He is LA fitness Aurora’s finest! I would definitely recommend trying one of his classes :)

Been going to this Branch for years, I really like the amenities and the staff is super friendly. I've been working with my personal trainer Kristyn for a little under a year and I've been hitting my goals at a much faster rate and avoiding injuries with the new routines she's introduced me to. I appreciate her positive energy and her sessions have helped me progress steadily in weights and avoid plateauing.

First day here, after a long week of fighting season allergies, work stress, and just pure exhaustion, I felt that my body was weak and needing training. The staff here are really friendly and encouraging, they helped me find the best membership and personal training plan to suit my needs and goals. While I mostly tend to eat sweets to quell my stress levels, I felt it was time to quit on the junk and focus on my health now. The staff here really helped me to make this commitment. I will get healthier, travel more in the future, and write more reviews too!

Daniel was extremely helpful with signing me up and helping familiarize myself with all the equipment, workouts, and any personal training tips I may require. An extremely professional and amazing experience from the moment I stepped in to the gym. Definitely recommend everyone wanting to join this gym as the the faculties are amazing and the employees, especially Daniel and Melanie at the front desk. Absolutely recommend this gym!

My journey at LA fitness has truly been remarkable. The staff is extremely welcoming, friendly and helpful. The building is very clean and maintained. My personal trainer Anthony is professional, passionate about what he does and has made a huge impact on my experience here. He makes me feel very comfortable and really pushes me to reach my goals. He keeps me accountable and provides me with the support I need. If you are looking for a personal trainer I highly recommend him!

Fantastic Gym! I've tried many gyms around the Richmond Hill and Aurora area and this gym is definitely the cleanest one. The facility has everything you could need such as the basketball court, sauna and pool. Christian Di Marco signed me up for this gym and gave me and my brother a incredible deal. Christian is a super nice and welcoming guy who is very knowledgeable and understanding. 10/10 recommend this gym.

Been coming to this gym for a few months now. I've been working with my trainer Anthony and he has been very professional and helpful these past couple of months. He is very motivating and helps you achieve your goals. I would definitely recommend him 10/10 if you are looking to get in shape. He knows his stuff. The gym is also super clean highly recommend this gym location.

You need to get ANTHONY as your trainer at LA FITNESS! He will push you to your limit and give you all the information you need to excel in fitness! I have bombarded him with questions and he has never failed to deliver! His attention to detail and his deep care for his clients is EXCEPTIONAL! You changed my life!!! 👍🏻👍🏻👍🏻

I recently just switched over to LA fitness and couldn't be any happier. The gym and amenities are well maintained and always clean. I was really intimidated to the new environment but Selina made the experience wonderful and very welcoming. She showed me everything the gym has to offer and is always ready to answer any question I have. She has made my experience at the gym amazing.

The enrolment process was great. Christian was extremely professional all the changes were explained to me and he gave me all the membership options. The gym itself is very clean, the machines are well spaced out and the pool area was super clean. Overall a great a experience. I highly recommend.

The overall vibe is great and I have had nothing but good experiences. My experience with Robbin has been and continues to be perfect. Robbin gives me an excellent workout every time and is able to keep things fresh after months of going consistently. Great people and great results! I definitely recommend them to my friends and family!

I was referred by a friend to a gentleman named Kamil for a gym membership. Took me a few days to finally take sometime to come in and check out this facility. He gave me an amazing tour of the entire facility. Explained a few things I was interested in very humbly, taking his time and welcomed me as the newest member of the gym. Also gave me a free session on the house with one of the trainers. I highly recommend the gym as it had everything I could ask for and much more. I highly recommend Kamil for a great service and a tour. The facility is absolutely flawless. Thank you again for getting me started on my fitness journey.

Location and environment is great in this club. However, fixing the equipments takes time more than expected. Tristan who is manager at does his best. It should be more push for immediate fixing. It’s been five days that we have 3 saunas instead of 3 squash courts, cause the AC does not work there! It is highly appreciated if this can be fixed asap.

I’ve been working with Sunny as my personal trainer for close to two months now and it’s been terrific. As a naturally skinny person, I came in with the goal of building muscle and though it’s not been long, I’m starting to see good progress in my strength and endurance. I’m really glad I made this decision and would encourage anyone to make the same choice. Definitely ask for Sunny if you do! I can’t wait to see where I’m at in six months. Shout out to Tristan for recommending Sunny.

I've came to Toronto to visit my family and I decided to go to the LA Fitness. It is an Awesome clean place. I enjoyed a-lot. The Staff are very friendly & helpful. It's a great size Gym full of equipment. Mobin was very helpful with signing me up. I'm very impressed with their help and offer. I highly recommend La| Fitness to everyone. Thanks for the good memory. I hope they open the branch in Ottawa.

Recently renovated. Not crowded and the COVID-19 protocols are in placed which makes me feel safe during the workout. BTW, the trainers are a little bit pushy to get your money.

Excellent gym, very spacious, cool community. Moe Tavakoli is a phenomenal personal trainer. He is very educated and puts his clients first. He's very attentive to your form to make sure you don't get hurt and above all else he's a good guy. Overall, great experience.

Since there are other five-star places LA fitness would be a four-star. I mean with my experience I will even go down to three since there are more premium places but it's a nice place to work out and it has a Jacuzzi sauna and a pool. The only complaint I have would be their hours they close down at 11 p.m. and on weekends 8 p.m.. if they extend their hours to 2 a.m. and 12 midnight for weekends I would give him a real 4 star

Selena was very nice and helpful throughout my process of joining the gym. She explained all the plans and deals thoroughly and answered any questions I had. She was very friendly and easy to talk to!!

I used to like this gym but I am thinking to change my gym. It is being poorly managed recently. It is like the place is tearing apart. Many machines are out of service and it takes long till you see them repaired. The gym mats are all torn and broken for more than two months. The management doesn't even care to replace these. They don't respect all the people that pay money here...disappointing.

I love LA Fitness Aurora. The club is super spacious with lots of equipments. They also have a women section, my wife loves that area since it has more privacy. I signed up for a really good price due to help from membership staff and since I needed results for my joint issues; I decided to opt in for personal training. Got a really good price and my trainer is great. Vynnessa is the training manager so she designed me a program suited for my budget and tailored to my needs. I highly recommended this club great staff and management. Also the crowd is super friendly. But sometimes it gets busy around pick hours but my trainers makes modifications to my workouts so I can be in and out of the gym in less than an hour.

I rejoined LA FITNESS after the pandemic and it’s just as amazing as it’s always been! I had the pleasure of taking advantage of another fitness consultation that is INCLUDED with the membership. Christian got everything started for me and introduced me to Soroush who took care of me from there. I have to say the consultation was much more thorough than I remember. We checked my body composition, set goals, created a timeline and built a plan. Soroush was able to take everything I thought was confusing about working out and simplify it in a way that made sense. I then decided to start with a training program he was able to customize that fit my schedule. I’m so happy to be back, but wish I did it sooner!! Thank you to everyone at the club!