3/5 Petr P. 9 months ago on Google
We
recently
had
our
child’s
birthday
party
at
Fizz
Kidz
Balwyn
and
overall
had
a
positive
experience.
The
kids
all
loved
the
energy
of
our
hosts,
Ruby
and
Ash,
and
they
enjoyed
the
activities
(fluffy
slime
and
soap
making).
As
a
parent,
I
also
found
the
reservation/planning
process
very
easy
(Serena
and
Bonnie
answered
all
my
queries
and
were
very
accommodating
with
the
food
requests),
and
they
were
very
reasonable
with
regards
to
number
of
attendees
and
payments
(ie
no
deposits
required,
and
we
only
got
charged
for
the
number
of
kids
that
actually
attended
on
the
day).
In
terms
of
areas
for
improvement,
I
would
like
to
suggest
more
time
between
consecutive
parties,
as
the
one
before
ours
finished
late
and
the
room
was
not
ready
when
we
arrived
(we
got
there
10
minutes
early
as
instructed
for
set-up
and
briefing
with
the
hosts,
however
there
was
still
food
and
rubbish
on
the
tables
and
floors,
and
we
had
to
wait
outside
while
it
got
cleaned
up.
Our
guests
started
arriving
before
we
even
got
inside
to
set-up
our
things).
It
unfortunately
also
meant
everything
was
rushed
or
running
late
the
rest
of
the
party,
and
the
kids
only
had
about
15
minutes
for
the
food
and
cake
instead
of
the
allocated
30minutes
(most
of
the
kids
didn’t
get
to
finish
eating
before
it
was
time
to
clear
up).
I
would’ve
preferred
if
they
skipped
the
party
games
in
the
middle
to
allow
for
more
time
for
the
activities
and
food
(we
had
the
1.5
hour
party
package
so
time
was
already
tight).
The
time
factor
definitely
did
impact
us
at
the
start
and
end
of
the
party,
so
hopefully
this
feedback
will
be
taken
into
consideration
by
Fizz
Kidz
for
future
planning.
Overall
though,
the
kids
all
had
a
great
time,
and
the
entire
process
from
booking
to
final
payment
was
relatively
easy
and
smooth.
Thanks
Fizz
Kidz
Team!
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