1/5 Sherin T. 1 year ago on Google
Pathetic
customer
service.
We
wanted
to
dine
on
the
outside
table
as
I
have
a
1
year
old
baby
and
young
children
and
did
not
want
to
disturb
people
sitting
inside.
The
staff
told
all
tables
are
reserved.
I
asked
if
it
is
possible
to
take
one
table
out,
staff
did
impossible.
5
minutes
later,
another
family
came
they
asked
another
waiter
for
a
table
outside.
Alas,
this
time
that
writer
carried
a
table
and
4
chairs
outside.
Since
we
did
not
get
a
seat,
we
thought
of
ordering
Shawarma
for
a
take
out,
but
did
not
find
shawarma
in
the
menu.
Then
we
thought
of
leaving.
Before
leaving
I
asked
the
waiter
to
refill
my
1
year
old
baby’s
bottle
with
tap
water.
Waiter
told
‘no
tap
water
if
you
are
not
ordering
from
here’.
I
told
I
wanted
to
order
shawarma
but
it
is
not
in
the
menu.
Waiter
told
‘Shawarma
is
available
it’s
just
not
in
the
menu’.
Is
it
possible????
Anyways
I
decided
to
order,
waited
for
20+
minutes
for
the
order
to
come,
when
it
came
it
was
half
then
again
wait
for
fries.
Horrible
wait.
And
the
Shawarma
cost
me
18.95€!!!!!!!!!!
I
asked
why.
She
said
it
comes
with
rice
and
kuboos
wrap.
I
said
I
am
from
UAE,
I
have
never
seen
rice
in
Shawarma.
Then
she
said
sorry
it’s
fries
no
rice.
Of
course
Shawarma
comes
with
fries
and
kuboos
wrap.
That
is
how
shawarma
is.
Now
I
waited
long
enough,
children
are
thirsty
for
water
decided
to
pay
18.95€
for
an
item
not
in
their
menu.
Had
it
been
there
in
their
menu,
I
would
have
never
ordered
it!!!!!!
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