McDonald's image

McDonald's

Restaurant Fast food restaurant Meal takeaway Hamburger restaurant Family restaurant

One of the Most Revieweds in Hilversum


Address

Vreelandseweg 42-46, 1216 CH Hilversum, Netherlands

Website

mcdonaldsrestaurant.nl

Contact

+31 35 303 8175

Price rating

$$ $$

Rating on Google Maps

3.40 (2.5K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (9) time (7) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Laurentiu Mihaila (. 4 years ago on Google
    I've ordered the items in the photo, a normal meal and a breakfast sandwich, at 10:32...after 30 minutes it was still not ready. Coffee was cold, seriously understaffed. Probably the worst McDonald's experience in my entire adult life.
    3 people found this review helpful 👍

  • 1/5 Marina D. 1 year ago on Google
    Awful experience. We did not receive our order online (over two hours wait) ,came to complain and the manager on site (Jose) was so rude at us,saying it was not her problem. She did not even try to help us. NEVER ORDER ONLINE THERE!!!
    2 people found this review helpful 👍

  • 4/5 Michael B. 4 months ago on Google • 772 reviews
    McDonald's like many others. The drive in wait and the wait at the counter can be quite long, over 15 minutes. Food is good, many veggie options. There is limited parking but usually enough even at peak time. The decoration is strange, a bit like a Chinese restaurant in the 1970s with something close to garden chairs and small tables.

  • 1/5 x x. 2 years ago on Google
    The worst McDonald I've ever been, we were at mcdrive, waiting more than other cars (10 min) for 2 burgers and Sprite, finally got 1 wrong burger I ordered BBC MCchicken and got MCchicken and my boyfriend got completely destroyed burger one part was in the box and other patr with meat and sauce was in the whole package Never again this MC
    1 person found this review helpful 👍

  • 3/5 Lisa H. 10 months ago on Google
    Bathroom is really dirty. And Always no toilet paper. Legit every time. Super inconvenient. Why have a toilet then??
    1 person found this review helpful 👍

  • 2/5 Felicia W. 3 years ago on Google
    The person that got our order did not seem to understand us. She got our order wrong which lead to us paying more. We aksed her when we saw the bill and she said it was fine. When we got our food we saw that we got other stuff and we didn't get all of our money back. I don't mind employees that can't speak dutch very well, but it's bad when all the staff can't. Especially when you use the drive-thru and communication is very important when ordering food. And it isn't the first time either..
    1 person found this review helpful 👍

  • 5/5 Stefano V. 3 years ago on Google
    When you are in an hurry or you don't have time or the energy to make a meal for yourself, this is the right place to go, it's handy to reach, it has a nice parking area, and the service is complete and fast. The employees are very gentle and professional.
    1 person found this review helpful 👍

  • 1/5 Nikolas c. 1 year ago on Google
    Never had a worse mcdonalds experience. We were waiting in line without anyone coming to pick our order even tho it was not busy. After i asked politely if i could be helped the manager rudely told me i should start using my eyes to see that they are busy “poorly translated but something like that” after we got our order we didnt get everything we ordered. Never returning again
    1 person found this review helpful 👍

  • 4/5 Helios O. 3 months ago on Google • 114 reviews New
    The place is very good and clean. Some times is busy but dont worry

  • 2/5 Florian v. R. 5 months ago on Google • 65 reviews
    All tables were absolutely disgusting and dirty. Not a single clean table to be found .

  • 5/5 Marc M. 5 months ago on Google • 60 reviews
    Very clean, well cooked food arrived hot, better than llanelli.

  • 2/5 Y S. 4 months ago on Google • 19 reviews
    This is fast food, not slow food restaurant. We waited for 25minutes to get our food prepared!! Just 3 normal burgers with fries. Terribly slow

  • 1/5 Alexandra T. 5 months ago on Google • 13 reviews
    We were in a hurry and decided to get drive-through, but it took forever! By the time we realised that, and figured it would be quicker to go inside and order, there was no parking spaces, and the whole place is designed terribly. This place is terrible and I reccomend going elsewhere.

  • 1/5 Carol S. 6 months ago on Google • 11 reviews
    The order exceeded delivery time and it doesn’t arrive. The app says the restaurant is suddenly closed for delivery. There’s telephone info but they don’t pick up. Horrible experience and I still need to find a way to get the money back.

  • 3/5 Robert R. 9 months ago on Google
    Mac is just Mac. They could train their staff way better to become more service oriented. If you don’t enjoy your job, just quit.

  • 4/5 Nath W. 2 years ago on Google
    Drive-through experience. I'm not a fan of the double mic poles as other drivers are not social at all and will just try and drive through your car while your order was taken first. But employees are nice so far! And there is a parking garage.

  • 5/5 FurryNikyBox 2 months ago on Google • 3 reviews New
    They took too long for my food 7 mins

  • 5/5 Patrizia P. 2 years ago on Google
    Omg, greatest veg burger with fresh crispy chips and best of all was the staff. The lady that helped me was full of humour and as upbeat as anyone should wish to be. Fabulous experience.

  • 1/5 Konrad R. 7 months ago on Google
    Terrible place, waiting 15min for two cheeseburgers. Lazy and incompetent crew.

  • 1/5 J G. 3 years ago on Google
    After years of being vegetarian, i ate meat again. It wasn't because i choose to do so but because of the incompetence of the staff here. I asked, i double checked the receipt, i double asked. They assured me that yes it was veggie burger. Managers looked like they couldnt care less and all i got was " would you like another one". Maybe you should take costumers more serious

  • 2/5 Alex B. 2 years ago on Google
    Usually lots of trash outside like last Saturday also even though it was around noon. This McDonalds has a poor service level. Charging electric vehicle possible. Electric bike not. Drive in available. Outside seating possible. Sufficient parking available. Outskirts of Hilversum.

  • 5/5 Eren A. 11 months ago on Google
    It s not crowded and place is peaceful.

  • 5/5 hilson 2 years ago on Google
    Just like every other McDonald's, great food

  • 1/5 Massimo S. 1 year ago on Google
    They simply cancel your order after 1 hour with no explanation

  • 1/5 Anna K. 1 year ago on Google
    Terrible service. Awful manager. Never go there again.

  • 3/5 Linde 1 year ago on Google
    The food was okay, it was a normal McDonald's so I can't judge there. It was quite dirty though. We really had to look around for a clean place to sit.

  • 3/5 Dust R. 1 year ago on Google
    Was alright but there was a big group of children screaming the entire time.luckily there was a play area on the other side of the building helped quite a bit.

  • 5/5 Craig S. 2 years ago on Google
    We turned up unannounced with a coach with 40 of us after visiting hilversum rugby festival. They manged to get all the meals and drinks right and in a very timely manner. Excellent service.


Call +31 35 303 8175 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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