J.CO image

J.CO

Cafe Coffee shop Ice cream shop Donut shop

😠 Poor service.. there's a lot of donuts inside the fridge but but don't want to take it out for display.. there's only 3 flavor display and have a lot of customer in line.. ☹️☹️☹️ People often mention donuts, time, line, staff,


Address

SM City Baguio, Luneta Hill, Upper Session Road, Brgy. Session, Baguio, 2600 Benguet, Philippines

Website

m.jcodonuts.com

Contact

+63 74 637 5913

Price rating

$$ $$

Rating on Google Maps

4.20 (198 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 am to 9 pm
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: donuts (22) time (8) line (7) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 John Stephen G. 2 years ago on Google • 133 reviews
    Yum!!! Eversince my college days I've always delighted J.Co even then when I went working to manila J.co has been one of my comfort places. I have caffine allergy and cant consume caffine. Even the caffine content from teas and sodas would make me suffer from heavy migrane. Thus, J.co has been a delight to me because I can enjoy eating donuts without having trouble with caffine. They serve non-caffine beverages that I really enjoyed. Plus the donuts they serve has somehow become part of my memory that each time I consume the familiar taste of their donuts, it quite feels nostalgic to me and reminds of the happy events of my life. J.CO HAS REALLY BEEN SPECIAL to me personally. And I hope they create the same impact they did to me. Great beverages, great donut, great memories. Haply new year to everyone! 😊 ciao!
    1 person found this review helpful 👍

  • 1/5 Jenrald I. 7 months ago on Google • 3 reviews
    Poor service.. there's a lot of donuts inside the fridge but but don't want to take it out for display.. there's only 3 flavor display and have a lot of customer in line.. ☹️☹️☹️
    1 person found this review helpful 👍

  • 5/5 Marz M. 4 years ago on Google
    I always like their donuts. They have a lot of healthy options for donuts. It is a little bit expensive compared to other competitors. I like it here because they have wireless connections. It is very important to have wireless connections because it gives them opportunity to stay longer and eat more. I truly love the place because all of the staff are friendly,.
    1 person found this review helpful 👍

  • 4/5 تاي يو �. 1 year ago on Google
    I always miss the taste of J.CO Donuts and Coffee... especially when share with friends who became part of your memories... ❤❤❤ Till next time again...
    1 person found this review helpful 👍

  • 5/5 alfredo l. 2 years ago on Google
    very delicious and worth waiting for donuts..
    1 person found this review helpful 👍

  • 4/5 andy c. 1 year ago on Google • 292 reviews
    Tucked away at a corner of the mall and doesn't see as much foot traffic as the rest of the shops inside. Nice seating both indoors and outdoors. Great drinks and tasty treats at reasonable prices. Donuts are plump and airy. Drinks quality is similar to the level of other cafes while not overly sweet. The ordering system is inefficient. Everyone has to go through the same long line regardless of donuts, drinks, or other food despite having 2 separate registers. Very often there's a line of at least 10mins to get to the register.

  • 4/5 Elenita Julia C. 9 months ago on Google • 136 reviews
    Coffee is good with complimentary donuts. Milk is available upon request. I was just ordering coffee but they made me fall in line with those ordering donuts for take out when they have 2 other vacant counters.

  • 3/5 darwin v. 1 year ago on Google • 128 reviews
    Donuts are stale. Dunkin’ Donuts are now way better and tastier than JCo donuts. And the sizes are getting smaller and smaller!

  • 4/5 Ken A. 1 year ago on Google • 122 reviews
    2nd best tasting donuts to my all time fav Dunkin’. Their customer service needs to improve, had similar experiences from different branches.

  • 4/5 stephanie R. 1 year ago on Google • 27 reviews
    will take you 10minutes to pay at the cashier even in choosing donuts .. i guess staff are all new but i think they'll work on it .. freshly made donuts are good ..

  • 4/5 RJ Mister B. 2 years ago on Google • 15 reviews
    J.Co is J.Co! One of the best donuts ever! Only 4 stars because their SM Baguio City branch is a little bit small and lines are slow moving when you need to order.

  • 1/5 One Armed W. 6 months ago on Google • 9 reviews
    The cashier here is very unwelcoming compared to other J Co branches. She even made a face when I handed my PWD card as it has an added work on her end. Note that I have a visible disabbility and cashiers in other stores are sensitive enough to PWDs. Only here in J Co SM Baguio I experienced this.

  • 2/5 ElCee C. 2 years ago on Google
    We went inside right away but the guard stopped us and told us to wait outside. It's raining and he didn't even call us back if its already our turn.

  • 5/5 Geziel L. 2 years ago on Google
    They always have freshly made donuts, the drinks are a bit too sweet for my taste but i just add a bit of water.

  • 4/5 melvin s. 1 year ago on Google
    One of the J co lovers, as usual Jco's donuts is one of the best donuts. I gave 4 star bcoz of the staff... Smile always😊😊😊be friendly same with the other Jco's staff. ❤️❤️

  • 2/5 Glen K. 5 years ago on Google
    It took them 15min to prepare our order.. Just 2 orders of coffee frappe, ice cream and 5 donuts..

  • 5/5 She B. 1 year ago on Google
    Doughnuts are freshly baked and still maintains the tasty and the creamy flavor of every bite.

  • 5/5 Lem O. 1 year ago on Google
    Exquisite doughnuts and great drinks that will wake you up on the mornings 👍👍

  • 1/5 Volt A. 1 year ago on Google
    regardless of day and time, this shop is technically forcing you to buy the unpopular flavours. they haven’t made their well-known Avocado Dicaprio, Cheesecakelicious and even THE Alcapone for a long time now (yes, we even tried waiting during normal days). Don’t worry you will be able to get the choco caviar, chocolate rainbow and strawberry rainbow, all of which are subpar compared to cheaper donuts.

  • 1/5 ipe b. 1 year ago on Google
    Worst customer service..crew was unprofessional. Will not recommend this branch!

  • 5/5 Jason C. 4 years ago on Google
    They have the best white chocolate with almond donuts. They also have a great peanut butter and chocolate filled donut, and a coffee creme filled. My mouth is watering at the thought of my 3 favorite donuts from my new favorite donut shop. I might just have to get some today.

  • 5/5 Dee D. 2 years ago on Google
    Great!

  • 5/5 willy f. 2 years ago on Google
    I love their manually dipped doughnuts to your delight right before your eyes.

  • 3/5 KK B. 2 years ago on Google
    Opens at about 10 AM. Donuts ar great. Recommendation: Alcapone 😋 Staff: 🤔

  • 1/5 Marie B. 2 months ago on Google • 1 review New
    They do not know how to properly assess the proper production needed for the amount of people that come and go. It was only 2 PM and yet the alcapone’s were already out. Also, the service sucks, it wasn’t immediately said that another staff had to take the order before you reach the cashier, and then pay. The first time I took the long line, the 1st staff asked my order amidst the line, I said a dozen of alcapone; they said they were out of stock and it would take 5 mins of waiting for the next batch. The line was long, I expected that it would be there by the I reached the cashier as it was pass 5 mins. It wasn’t. Heck, I was still alright with it. Again, I sat for another 5 minutes, and then LINED AGAIN. For this second time, IT STILL WASNT AVAILABLE! Couldn’t they have just accepted my payment the first time, and put the order as to be called instead? At this point my patience was running thin. I left, and instead bought from another donut store.


Call +63 74 637 5913 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Coffee shops nearby

Choco-laté de Batirol image
1
Choco-laté de Batirol
Filipino restaurant
Restaurant set in a rainforest garden, renowned for hot chocolate & traditional Filipino cuisine.
4.10 (2.7K reviews)
New Good Taste Cafe & Restaurant image
2
New Good Taste Cafe & Restaurant
Cafe
👍👍 Famous for their Cream Puffs, but was not available. We had Sinigang which was really good and their buttered chicken which was okay. Service was amazing, there was a 'bot' serving the food and the service crew are always available to help. Great way to start your Baguio vacation
$$ $$
4.30 (2.2K reviews)
Café by the Ruins image
3
Café by the Ruins
Asian fusion restaurant
😠 I will be honest... the food was alarmingly terrible. I wish I were exaggerating, or had a better experience to write about. But I do not even wish to have my worst enemy eat here, so here I am writing my first review, as is my duty as a responsible citizen of the country. The main dishes were.......
$$ $$
4.10 (1.7K reviews)
Foam Coffee - Baguio image
4
Foam Coffee - Baguio
Coffee shop
👍👍 My friends and i came back here 3 times in a 4 day trip. THE BEST!!!! i even asked when will they open a branch in manila. It was just that good!! Staff are amazing and polite. The whole cafe is aesthetically pleasing. And food was bomb. So much love for this cafe.
4.70 (1.4K reviews)
Starbucks Camp John Hay image
5
Starbucks Camp John Hay
Coffee shop
Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.
$$ $$
4.60 (980 reviews)
Last updated:
()