Featured Reviews


Frequently mentioned in reviews: hospital (38) staff (36) care (32) nurses (30) hours (26) room (22) Memorial (22) nurse (20) surgery (20) time (17)
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  • 1/5 Gen M. 4 years ago on Google
    Terrible. If you really value your life do NOT come here thinking they will genuinely care about you. They don’t properly diagnose you with the right thing either. They don’t take their job serious. I constantly heard nurses gossiping about each other and being rude towards each other. The nurse that discharged me took over 2 hours just to have my papers ready, I had to ring her twice to ask if my papers were ready and she just lazily answered with “I’m working on them”, and once I was ready to leave (she saw me waiting on the hospital bed for a long time) we had to ask her to bring in a wheelchair so they can properly let me out of the hospital which once again took her over maybe half an hour to bring up to us. Also turns out she didn’t even send in my prescription to the pharmacy. It’s like they just let anybody work here. This place is a circus. It is terrible. Please do not waste your time coming here. If you want high quality I highly recommend looking somewhere else.
    5 people found this review helpful 👍

  • 2/5 Deisy c. 7 months ago on Google
    I took my son to the ER for a knee injury in a football game. His knee was huge swollen and all they did was X-rays. No doctor checked his knee. I was told by the nurse ( very humble and nice !)to make an appointment with his pediatrician and send us home with a "minor" injury. The only available appointment with his pediatrician was a week after. She immediately requested an MRI but that will take 3weeks! To get it done. My son has a huge bruise on the back of his knee and is still swollen!
    4 people found this review helpful 👍

  • 4/5 Kimber D. 1 year ago on Google
    I have mixed feelings with the ER. I arrived at 4pm with a possible blood clot after having back surgery and did not get into a room until after Midnight. Yes I did have a blood clot. The Dr's and nurses were very nice, but it was extremely hard sitting in the chairs for 8 hours after having my back surgery only 5 days earlier. I thought a possible blood clot would warrant a quicker examination time.
    3 people found this review helpful 👍

  • 1/5 Jolene M. 4 years ago on Google
    Worst place ever , I was thinking about having our baby here and came to get seen right before as was instructed by my Dr. to see if I had preeclampsia. I was told by the house supervisor that there is only one delivery Dr. who came into the room with my husband and I to harass me until I cried about an unrelated issue, kicked my husband out for no reason, even called security on him because he asked why he was doing this and Dr. Andrews is the most unprofessional heartless Dr. I’ve ever met. He never did check on me or baby. I’m 39 weeks pregnant with hypertension
    3 people found this review helpful 👍

  • 1/5 Major T. 1 year ago on Google
    One of the best nursing staffs anywhere. In 2018 it wasn't a Dr that saved my life--- it was a nurse! So, I would say you are in good hands at Memorial. Unfortunately, most of the doctors and surgeons are some of the worst I've ever dealt with. Therefore in all good conscience, I could NEVER recommend your hospital.
    3 people found this review helpful 👍

  • 1/5 jamey c. 4 years ago on Google
    Now that she is home after 13 days of pure incompetence, lack of empathy and plain disregard for a patients needs. I will write a review without the fear of her care bieng compromised any more than it already was. She went in for a procedure that required a 3 to 5 day stay depending on her. On the 4th day she showed all the signs of a patient that had a successful recovery and they released her. Before she actually was transported down she vomited a lot. The nurse was standing there and insisted it was normal. It would be remedied by a prescription she was given. Against my better judgement I agreed. 12 hours later I took her back because of the same issue upon our arrival we were told to take a seat and would be called up when they were ready. They were discussing starbucks and what shifts they wanted to work etc. I explained the situation again and demanded she be seen immediately the nurse complied and her vitals did the talking. We were immediately moved to the back. My wife vomited at least 40 xs while in back all small amounts. I know because I caught it each time and wiped her mouth and so on. The last amount was about 1.5 gallons of blood. All while trying to protect an 18 inch incision on her abdomen. During her stay pneumonia set in, she devoloped esophagitis and a hiatal hernia from the vomiting. Which are all potential hazards to her initial procedure. However it took me 4 days to get a DR. to actually show any interest in diagnosing her. And only after finally getting a case manager involved. The initial dr was and is a joke. He shouldnt even be checking temperatures. Only after our case manager went above him did we start seeing some effort. I would say that about 10% of the nursing staff care the rest are there for whatever and fail to read profiles or follow up. We were lied too about getting Tylenol. Her call button bieng broken, blankets, resources and so many other times that I ended up organizing with the family around the clock personal care that 1. would actually help my wife. 2. Help the nurses with tasks. Had it not been for our Case Manager (Beth)my wife would probably still not be able to eat and suffering more than someone should. **Edit I had asked the day before a case manager and they sat me down with a retired floor nurse from our floor under the premise that she was our case worker. Only after catching a 10 %er before their shift meeting did We get Beth. This Hospital might be good at Delivering Babies but when it comes to actually Doctoring or Nursing they are absolutely horrible. When you have no choice but to Trust someone because of their occupation it really sucks when they violate that. Especially when you are vulnerable. Our best care came from an Intern from CSUB, she still wanted to help people.....
    3 people found this review helpful 👍

  • 1/5 Lee H. 4 years ago on Google
    I went to ER in May. ended up in respiratory failure. woke the next morning in ICU. Not once did the dr I saw in ER come to explain to me everything that happened. I ended up with an infection because of the catheter which was left in too long. I kept asking the nurses or whoever to remove it but they didn't. After 2 days someone finally yanked it out of me. Had blood in urine for 2 days and developed an infection which I still have. Thanks for nothing Memorial.
    3 people found this review helpful 👍

  • 5/5 Emily M. 2 years ago on Google
    The staff was super friendly. My husband and I rushed from the urgent care with our 10 month old daughter and we were quickly greeted with a nurse to check on her the second he saw us walk in. He was very sweet and gentle with my daughter. All the nurses and the doctor was great and my daughters temperature (which lasted over 24 hours) went down within minutes of the doctor taking care of her.
    3 people found this review helpful 👍

  • 1/5 Dylan B. 5 months ago on Google
    If negative stars were an option I'd choose it. Forced to wait outside for 8 hours for the ER. Took 5 hours just to get my wife's X-rays and blood work done. Another 3 to be told she's being discharged when no one went over results with us. She has an autoimmune disease and got covid which can kill her but nothing was done to help. The absolute worst visit to an emergency room I've ever had and I do NOT recommend this hospital.
    3 people found this review helpful 👍

  • 1/5 Miguel G. 5 years ago on Google
    We have are daughter for 8 day all ready and we don't have any results The doctors never show up only the nurses
    3 people found this review helpful 👍

  • 5/5 Alondra J. 9 months ago on Google
    Just wanted to share my experience at the L&D and postpartum. I was scheduled for a c-section coincidentally the same day I started getting contractions. I was so terrified of getting a repeat c-section because my 1st was traumatic. The doctor who saw me when I first went in was soooo nice. She encouraged me to try for a vaginal birth because my body had gone into labor on its own and she said it would be a faster and easier recovery. The nurses were so attentive and understanding. Everyone was just amazing. I had an amazing birthing experience and postpartum care this 2nd time around. It was absolutely beautiful. Not only did I have a great experience here but my brother did was well when he was sick and went in. This hospital deserves 100 stars!!!
    3 people found this review helpful 👍

  • 1/5 RMG 4 years ago on Google
    My wife was a patient here. She had back surgery by a SCOI surgeon. Staff WILL NOT control my wifes pain. She is in tears as I write this. Also, they accidentally gave her too much percocet and almost gave her another patients meds. This place is a train wreck. Something needs to be done before somebody dies due to their incompetence. Add to all of the above the fact that the cafeteria is a disaster. Employees there are brain dead as well.
    3 people found this review helpful 👍

  • 1/5 Jacqueline M. 4 years ago on Google
    On Wednesday, June 5th, 2019 my husband Thomas Medellin was brought by the paramedics to the Bakersfield Memorial Hospital emergency room. It took me 4 hours until I can finally see him. My husband is a cardiac patient with a pacemaker and stent. He was suffering from severe chest pain, shortness of breath, and jaw pain. I thought they were going to admit him to the main hospital. Unfortunately the emergency room doctor could care less about my husband’s condition. He sent my husband home in spite of the pain he was going through. This hospital treats their patients like if they are numbers not people. I wouldn’t even recommend this hospital to my worst enemy. I would rate San Joaquin the best hospital in Kern County not Memorial.
    3 people found this review helpful 👍

  • 1/5 Deanna A. 4 years ago on Google
    Emergency room prices extremely inflated! And make sure check codes. We were charged LEVEL 5 We waited 9 hours in lobby to be charged Level 5 or code 99285 which means " life-threatening and requires immediate attention of physician" according to the CPT Code We had a muscle injury, only needed an MRI We are still in dispute about the level of service being charged. $5133.00 That was just walking through the door. Total bill was $12,353
    2 people found this review helpful 👍

  • 1/5 Susan P. 4 years ago on Google
    Worst service over the phone. They treat people like idiots, are extremely condescending, and disrespectful to people, especially worried parents. I will never go here again and am switching my insurance to get kaiser doctors and suggest every one else try to do the same. This was the worst experience of my life and will never recommend this hospital to anyone ever again. I'm switching back to Kaiser and hope that this hospital loses all their patients to Kaiser as well. Maybe then the doctors will learn to treat people with respect.
    2 people found this review helpful 👍

  • 1/5 Ofelia R. 4 years ago on Google
    I brought my husband to Memorial hospital Bakersfield with chest pains. They took EKG and blood draws. Chest xrays and we are still waiting for the results. The bad part is, their waiting room is too small ans are in little rooms. The space is not enough to accomodate a lot of prople. People who come to the ER, tell their families and their families come and sit with the patient in the waiting rooms with the patients. They bring young children with them. Their ER, triad and waiting room not designed to the comfort if the patients. Instead, patients ane stressed out even more around families of patients visiting who have no place for them. Patients should came in for chest pains should be in a bed niot in the waiting room with all those people. This is the WORSE HOSPITAL EMERGENCY ROOM that we have ever been.
    2 people found this review helpful 👍

  • 1/5 Ricky c. 4 years ago on Google
    You guys are terrible in making people fill better to my uncle for nothing to make him worse now that he had past away . Can not get away with God will judge you all.
    2 people found this review helpful 👍

  • 4/5 tina s. 2 years ago on Google
    I thought everyone who treated me was very good and very professional and very reassuring as I was very nervous going in to my surgery. The day nurse I had was amazing she was so kind and helpful and did not hesitate to help me get what I needed at any time. My evening nurse was not as helpful she was still professional but she said things like I don’t know if we have that when I asked for another warm blanket and I asked for a snack I think or something and she said she didn’t think that they had one. I just got the feeling from her she wasn’t willing to Do the extra mile for the patient.
    2 people found this review helpful 👍

  • 5/5 TRISHA M. 1 year ago on Google
    Bakersfield Memorial Hospital is by far the best Hospital in the State of California. I have been to many hospitals with my issues. The entire staff have outstanding Staff..Physicians..and Nurses..I am so grateful for their concern, care, and life saving abilities. As well as all my personal Physicians and Nurses who took care of me prior to arriving. They are all like family! Thank you! From my heart! I will be forever grateful! Trisha McLaughlin..🙏🌈🕊️🤗♥️
    2 people found this review helpful 👍

  • 1/5 Paloma 4 years ago on Google
    horrible. my grandmother was in horrible condition and had to go to emergency surgery and we never even got a call. not only that she was left with out supervision without having the IV installed right and bled onto her blankets. when we finally arrived the nurse misinformed us and said she was just having a simple check up out of her room when she was actually having an emergency surgery.
    2 people found this review helpful 👍

  • 1/5 Kelly M. 4 years ago on Google
    This hospital threw my dad out of the hospital claiming he goes to too much for chest pain. He is a cardiac patient, you don’t throw someone out having heart problems. Very unprofessional.
    1 person found this review helpful 👍

  • 5/5 Natalie D. 4 years ago on Google
    From being in labor to my child being in the NICU. Memorial hospital has been fantastic. The nurses are excellent!
    1 person found this review helpful 👍

  • 5/5 Cindy H. 4 years ago on Google
    I had a Major surgery here. I was treated well . A very professional and caring staff. Clean and comfortable atmosphere
    1 person found this review helpful 👍

  • 5/5 Julia A. 11 months ago on Google
    The staff at memorial Hospital specifically the emergency care team are beyond amazing! They treated my mom with respect and cared for her while she was there. Thank you so much for all you do and thank you for being so compassionate towards patient. I had been in the children's emergency care unit before and they're also really nice. Good job everyone at the ER department!!.
    1 person found this review helpful 👍

  • 5/5 Judy E. 2 years ago on Google
    My Husband Ignacio has been to Memorial Hospital over the past and his most recent was January this year. Memorial Hospital is the ONLY hospital I would want to be if needed and all my family feels the same. We have always received the best care and the staff from nurses to Surgeons have always taken very good care of him . He has had everything from a fall to a major heart surgery and stroke issues so it hasn’t been minor . We would like to say THANK YOU ALL! The nurses have always been amazing and their job is very hard especially with the Covid situation and being short staffed during that well the ones on duty gave it 💯 and kept things going! Again Thank You Memorial and the teams who work together ♥️ Blessings and stay safe
    1 person found this review helpful 👍

  • 1/5 Aimee D. 1 year ago on Google
    We got here (ER) before 1. Got testing done quickly. At 7 I call the top guy and state that after 6 hours I feel we should have someone tell us what’s going on. He gets us put in an ER room after shift change. It’s now 8:35. At 8:20 a man comes in whose job seems to be to find out if people are speaking kindly to us (they are) asks if we need anything and I say yes, to see a doctor. 7 hours here and we have yet to see a doctor. He goes to help. Stay tuned for how long u til you see a doctor?
    1 person found this review helpful 👍

  • 5/5 Luanne A. 1 year ago on Google
    The staff was very helpful and supportive. I was in for a hip replacement surgery and my surgeon wanted to perform the surgery with a spinal block. I am terrified of needles, having an IV is about all I could handle… but the surgery team gave me a lot of support and encouragement to undergo the procedure. It was the best decision. The after care was professional, supportive and informative. Everything was explained each time something was done. My mother , who retired as a nurse there, would have been proud of the service and care I received.
    1 person found this review helpful 👍

  • 4/5 hughes j. 10 months ago on Google
    Good care, some of the nurses need to learn more about empathy though Some reached out and we’re congenial and good spirited. Others need to find a new line of work, going into and coming out of major surgery is scared. Have some compassion The CNAs run that hospital and are wonderful people. Give them more credit!
    1 person found this review helpful 👍

  • 1/5 Samantha M. 4 years ago on Google
    Very rude staff in emergency center! Walked out immediately after being disrespected by the registry lady! I do not recommended at all they do not care.
    1 person found this review helpful 👍

  • 1/5 Jenni W. 4 years ago on Google
    Wow, what's up with the people passing away in your care, something needs to be done. All over pain medication too? Not even life threatening conditions, just pure neglect. I was suposed to go here to have my baby, no way will I allow that now. Absolutely disgusting.
    1 person found this review helpful 👍

  • 5/5 A.real1 A. 4 years ago on Google
    Just had my beautiful daughter, I loved the nurses and how great they took care of her
    1 person found this review helpful 👍

  • 5/5 Audrey R. 8 months ago on Google
    I was admitted for surgery on my cervical spine. From the phone call to schedule a time to do my pre op paperwork and bloodwork to the moment I left I was treated with respect and sincere concern. The guy that took me into surgery waiting, the nurses, the assistants, the food people, the lady that cleaned my room and the physical therapist were all so courteous.
    1 person found this review helpful 👍

  • 2/5 Chris H. 3 years ago on Google
    I had outpatient surgery in this facility. The experience started bad and ended bad. The nurses pretty much ignored me and the service was sub par. I wouldn't recommend going there if you have the choice!
    1 person found this review helpful 👍

  • 5/5 L V. 7 months ago on Google
    I cannot express how good the Nurses and Dr's treated me, I've been dealing with alot of pain the last 5 months that led going in and out of the ER until I finally got scheduled to have Surgery, let me tell you ALL the nurses took great care of me and I couldn't have chosen a better hospital! They were all Angels in disguise!
    1 person found this review helpful 👍

  • 2/5 SHA W. 4 years ago on Google
    The service of the hospital really slow slow slow. Every time you asked for some help. They said a second, and probably at least half an hour you will get reply. Some staffs and nurse are kinda rude. The fastest department is financial department when they charge your money.
    1 person found this review helpful 👍

  • 1/5 Crystal R. 3 years ago on Google
    It is hard to get a hold of somebody and when you do nobody knows anything.

  • 5/5 Elizabeth S. 11 months ago on Google
    The staff here was absolutely amazing! I mean all of the staff. The security was more than great I would say and during 2 if my visits they professionally handled several out of control or out of their mind people. The nursing staff was great, they listened, were understanding, they were thorough, and as prompt as possible. Im rating this hospital not based on one visit, but between my fiance and I we have spent plenty of time there. Every visit has been a complete pleasure. i would recommend this hospital to anyone regardless of economic stature or cause for being seen.

  • 5/5 Marilyn S. 1 year ago on Google
    10 out of 10 across the board. All Dr’s were knowledgeable, communicative and kind. Nursing staff was attentive. RT was professional. It was the best medical experience I have been a part of ever. From the Pediatric ER to the Pediatric unit . Excellent.

  • 5/5 SK B. 1 year ago on Google
    I was quite pleased with the speed, attention, care and treatment the staff gave me in ER. They were pleasant and thorough as well as efficient and professional. My PCP received the summary and report with no problem! And they even did a follow-up call to see how I was doing!

  • 5/5 Joel S. 6 months ago on Google
    I cannot express my gratitude enough for the wonderfull treatment i recieved in the burn ward. The nurses and doctors were the best. Very respectfull and compasionate. I left before I could say thank you to all the staff that took care of me. I will try and send a personel thanks to them. These people should get he recognition they deserve. Very very gratefull.

  • 5/5 wolf l. 1 year ago on Google
    Very good information given of condition and getting an neck surgery in March but the scheduling has been a problem w getting the information sent to quest imaging for certain tests needed before surgery I simply don't know why I wasn't informed of what to do to solve the issue. But appreciate the efforts of his staff trying to help fix it currently but the doc himself was very helpful in helping me understand my condition and took all of my concerns of the surgery seriously.

  • 5/5 Mary A. 1 year ago on Google
    The ER nurses and techs were so kind and professional. My floor nurse, Andrew, was quite a character and had me smiling. He was a very caring nurse. Memorial is an excellent facility, and it will be my choice if I ever have to go back in to a hospital.

  • 4/5 Marissa G. 1 year ago on Google
    It wasn't a bad visit. The doctors and nurses work hard and do their job in helping you to find the cause of your pain or illness. They put up with a lot of different people. Being nice and appreciative to them goes a long way. They work long shifts and get so many patients throughout the day be patient with them they work hard to be there for you!

  • 5/5 Iris V. 1 year ago on Google
    I'm so glad urgent care, from Kaiser sent my daughter to Memorial hospital. They treated my baby as a princess. Even though we stay overnight, the team of Drs ,nurses, respiratory they are so wonderful and they so sweet with the children. I was so blessed my baby got well so soon. That they sent us home the next day, thanks to the Lord and the wonderful team from Memorial. God bless you 🙏 all.

  • 5/5 Melissa D. 6 months ago on Google
    I had already been diagnosed and given antibiotics and another med for kidney stones.. on Friday.. So by early Sunday morning I felt the worst I had been and made myself visit the ER. there was no wait I showed the registration staff my meds gave her my insurance card and I was in and out with having a CT scan. and injections and other meds for my "new" symptoms. in and out of there in 2 hours. Unheard of! but they made it happen..

  • 3/5 Monike B. 1 year ago on Google
    Unfortunately I did not have the best experience but I do want to acknowledge the awesome discharge nurse who made the rough experience, better. I wish I got his name because if it wasn’t for him (badge was turned around) the ER would be receiving 1-2 star. I understand it gets busy and there will be a wait to be seen in ER but four hours was a bit too long for my husband and I. They had a lot of high priority cases, mine included. I wish I had a better experience but I will be sure to ask for a different clinician to assess me next time. She was rude from the start. Did not tell us what door she was at and then gave us a very ugly glare because we could not find her at first. A piece of advice to anyone having to call a patient back in a busy setting such as an emergency room, speak loud and clear and give your precise location. This would alleviate a lot of confusion for patients. Some of the staff was helpful and courteous. The lab tech was professional, well organized and prepared for me when he called me back. That was just my experience and I hope if I have to return to Memorial ER I will have a better outcome next time.

  • 5/5 Mark O. 1 year ago on Google
    Recently, I had a colonoscopy done at Memorial Hospital. It's one of those procedures that you just want to get it over and move on. The hospital staff made my visit quite comfortable. In fact, I fell asleep before the doctor entered the room and when I awoke, I was already in the recovery area. No one like to have a colonoscopy. But your staff made it quite bearable.

  • 5/5 Charlotte R. 1 year ago on Google
    It took the advise of an EMT worker who was concerned about my breathing to bring me to Memorial Hospital. There the doctors listened to my needs started treating it and within a day or two I was feeling so much better. While in the hospital I was treated with kindness from everyone . My nurses and CNAs were quick to respond and my therapist were great working with me. I was changed to a Rehab center where I'm getting good help. I'm improving daily and have felt better now that my inflammation and swelling is way down. I'm very pleased with all the help I've received. Thank you so much for having well trained staff and friendly workers there. That makes a stay at the hospital easier to dealt with.

  • 5/5 Daniel M. 1 year ago on Google
    I found that the sixth floor Orthopedic nurses and staff were wonderfully caring and competent following my recent four day post surgical stay. They were all so very good natured and good hearted. They were always cheerfully willing to do everything I asked, and then never failed to ask if there was anything more they could do for me. What a wonderful group of consummate medical professionals. My thanks to you all!

  • 1/5 Jenny O. 1 year ago on Google
    Took my daughter for high fevers back pain and a horrible cough. So the doctor could come see her in lobby she didn’t get room and looked at her said or if it’s not Covid or the flu it’s a viral infection give her Tylenol and ibuprofen switch off every three hours for the fever and she’ll be fine. I got sent home week later she’s in the hospital with pneumonia.

  • 1/5 Gabbie C. 10 months ago on Google
    Front desk receptionist, was with an attitude from the start, rolling her eyes, asking me questions with an attitude. I literally left with my kids without getting no service. You need to hire people that are willing to help patients not be working with their attitude, she has really short hair wasn’t able to get her name.

  • 5/5 Marci S. 1 year ago on Google
    I was recently seen in the ER and admitted overnight. My entire experience was better than I ever could have expected. Each and every staff member that I came in contact with was friendly, helpful and supportive and they did everything they could to make my stay a positive experience.They all appeared to love their jobs and take pride in their work (which is so helpful when dealing with people who are in a venerable state). I can’t speak highly enough about my experience at Memorial. I’m tremendously grateful for the staff that helped me during my brief stay!

  • 5/5 Rob Herrera (. 1 year ago on Google
    From the moment I arrived the staff was caring and tended to all my needs to make sure I was comfortable and at ease. My procedure was outpatient, so I was literally in and out of the hospital. I'm very pleased with my experience before, during and after. Thank you!

  • 5/5 Richard E H. 10 months ago on Google
    I arrived there everything went well. They got me right through. I was in and out of the emergency room in about 2 1/2 to 3 hours. I think on my issue was I had been bitten by a bug over the eye and the swelling and everything just having a check to ensure that there was no infection or anything in the shed and everything went well. The staff was great with me move me right through and I got home very happy.

  • 5/5 Cathy T. 1 year ago on Google
    I had the greatest experience with everyone. They treated you with love and respect. Having a total knee replacement is hard; having caring people around you with positive attitude helps your recovery. Thanks a bunch, I really appreciated everything. Cathy

  • 1/5 eva r. 3 years ago on Google
    They were very friendly. Yesterday 8/22/2020 someone stole my keys to my house, my daughter's tablet, and some stuff from my mother in law's cars

  • 5/5 Libby168 4 years ago on Google
    Memorial Hospital is the best ever. I f you want to live that's where you go to get fixed up. The doctors and nurses are all first class in my book.

  • 4/5 Mandy M. 4 years ago on Google
    Had a long wait but the staff their were really nice and helpful

  • 1/5 Antanyia B. 4 years ago on Google
    Friday January 17th my 51 year old brother was into the overdosed walkand Memorial died in memorial hospital ER TO BE TREATED WITH ANTIBIOTICS for a 5 day cough and shortness of breath. He was prescribed fentanyl pain medicine and held down by two medical staff and injected with a syringe in his neck.,My family and I was approached by the Bakersfield Memorial Hospital Physician Administrator Dr. Ruth expressing his protocol speech., When his medical staff wrongfully and neglected intended to harm and kill my brother. Do no go to that Hospital

  • 1/5 Rebecca P. 3 years ago on Google
    Bed bugs bed bugs bed bugs I was sitting in the room in the children's area my daughter was getting seen and as I'm sitting there I get bit on my arm and on my shoulder. I looked down and there was a bed bug. I killed it and I notified the nurse. Oh yeah and let's not forget that there was no soap in the restroom. By the time I left there was still no soap and the chair i was sitting in was still there.

  • 5/5 Esmeralda T. 3 years ago on Google
    To all staff and Dr. at Memorial Hospital, I want to thank you all for taking a very good care of my mom, specially her nurses, my mom got very ill from COVID, and we weren’t able to see her while she was at the hospital, but the nurses were very nice to her and took care of her all the time she was there my mom is very grateful, and we her sons and daughters have no words to say Thank You! You all answered our calls everyday and gave us hope, it is true that you are heroes and deserve many blessings in your life. You all are on our prayers and even though we don’t know any of you in person you all are part of our lives, Thank You! again for doing everything you could for my mom she’s home now recuperating thanks to God and to all of you!!

  • 5/5 George W. 3 years ago on Google
    Lin is a wonderful person. From the maternity ward. She’s awesome.

  • 1/5 Victoria L. 3 years ago on Google
    So I came into the ER granted waited like everyone else So see a nurse practitioner for backpain so they refused me pain medicine buntil I gave them blood and urine only for them to inform me that I wouldn't receive medication until after the labs came back another hour and a half or so I'm still here in pain it's irritating because IAM aware of racial bias just because I'm African American does not mean that my tolerance for pain is stronger than any other race they only wanted blood and urine to check for street drugs before they give out anything for it's ridiculously sad I'm so sick of being treated unfairly in these institutions

  • 5/5 Jesse B. 3 years ago on Google
    Excellent best in the business thanks for your hard work!

  • 1/5 Elizabeth G. 3 years ago on Google
    Worse experience ! ☹️

  • 5/5 Ernie L. 4 years ago on Google
    Friends and family have stayed here in the past and I have nothing but positive things to say about the hospital and their staff

  • 5/5 Zoey G. 4 years ago on Google
    Pleasant Experience

  • 4/5 Happy Y. 4 years ago on Google
    Cafeteria food

  • 5/5 Noel M. 4 years ago on Google
    Had glabater attack was treated quickly and professionally.

  • 1/5 Yeslin O. 4 years ago on Google
    (Translated by Google) I brought my 5yo in with a broken elbow & waited 3 hours to get X-rays done. After 2 hours they said they needed to redo the X-rays because they were not clear images. We had to wait another 3 hours in the waiting room & they said my son was fine & he did not need a cast. My son was in so much pain he could not extend his arm. We then took him to another hospital & sure enough his elbow was cracked. 8 hours of waiting & he was not treated properly. I brought my 5-year-old son with a broken elbow and waited 3 hours for X-rays. After 2 hours, they said they needed to redo the x-rays because they were not clear images. We had to wait another 3 hours in the waiting room and they told me that my son was fine and that he did not need a cast. My son had so much pain that he could not extend his arm. Then we took him to another hospital and surely his elbow was broken. 8 hours of waiting and was not treated properly. (Original) I brought my 5yo in with a broken elbow & waited 3 hours to get X-rays done. After 2 hours they said they needed to redo the X-rays because they weren’t clear images. We had to wait another 3 hours in the waiting room & they said my son was fine & he didn’t need a cast. My son was in so much pain he couldn’t extend his arm. We then took him to another hospital & sure enough his elbow was cracked. 8 hours of waiting & he wasn’t treated properly. Traje mi hijo de 5 años con un codo quebrado y esperé 3 horas para que le hicieran radiografías. Después de 2 horas, dijeron que necesitaban rehacer las radiografías porque no eran imágenes claras. Tuvimos que esperar otras 3 horas en la sala de espera y me dijeron que mi hijo estaba bien y que no necesitaba un yeso. Mi hijo tenía tanto dolor que no podía extender su brazo. Luego lo llevamos a otro hospital y seguramente su codo estaba quebrado. 8 horas de espera y no fue tratado adecuadamente.

  • 5/5 Vero Z. 4 years ago on Google
    (Translated by Google) Very good attention thanks (Original) Muy buena atención gracias

  • 4/5 Tim L. 4 years ago on Google
    very clean rooms. nurses and doctors are very professional

  • 5/5 Analuz H. 4 years ago on Google
    Knowledgeable doctors, great nurses (aman and blessy 6th floor) thank you for taking care of my significant other while he stayed here! He said all the staff was nice, but personally said they were the best nurses he’s ever had. Thank you :) and the cafeteria employees are nice as well, food is good and reasonably priced.

  • 5/5 LuvLee C. 4 years ago on Google
    Great Staff Everyone I came in contact with was Lovely, Handsome and Polite to me. Thank you for making my stay a Happy and Safe one.

  • 5/5 Renee' M. 2 years ago on Google
    After being in the medical field for 42 years I commend the nursing staff for their caring and professional attitude. Especially during this time of the pandemic. Even if you are in the hospital having a friendly smile goes a long way! I also am very appreciative to Tracy in the preoperative testing, after 7 attempts to get my surgery she made me feel as if we were friends during this time. Go Humankindness ❤️

  • 5/5 Monica R (. 2 years ago on Google
    The nursing staff was so friendly and did an amazing job and putting my child's mind at ease during her emergency visit. They answered all her questions and actually made her say "wow, I really like it here" 🤣. Blessed that everything came out okay but the fact that the staff made it so much more pleasant was great.

  • 4/5 Joan D. 1 year ago on Google
    I was in ER Friday due to hypertension out of control. The Nurses/employees took good care of me even tho I was left laying by the entrance door were we all come in. The Male Nurse was excellent, guess they did all the Doctors orders, lab, chest xray, monitor my blood pressure and injections in my IV. The Doctor finally came to discharge me for 2 seconds. Instructions from a female nurse with a prescription and discharge papers. . Seems the Medical Doctor would have paid more personal attention, I am elderly was so worried and still am. See my private physician tomorrow.

  • 3/5 Juliana N. 2 years ago on Google
    Urgent care was faster than the hospital. Wait time in patient room was a little bit long of a wait to see a someone, but the nurse practitioner did a good job. Helped me with my issues. I am grateful. The only reason why 3 stars was the bathroom wasn't very clean they seemed low on supplies such as gloves in the room, toilet paper and paper towels in the bathroom and soap. Whoever runs this place should be keeping them well stocked on supplies. This is due to bad management or owners of this facility.

  • 5/5 claire L. 2 years ago on Google
    My 6 year old son came in for a severe asthma flare up and respiratory distress. He was promptly treated and hospitalized. All of his doctors, nurses and RTs were caring and efficient. He was given a new set of pj's for the night, toys and games to keep him entertained and a delicious breakfast the next morning. Phenomenal care for little ones!

  • 5/5 Jessica W. 1 year ago on Google
    This hospital is amazing. Their rules a strict but the staff is simply amazing. I don't think there was one nurse or doctor that I encountered that wasn't outstanding. The care and consideration I received during my stays there was wonderful. I am truly grateful. I also very much recommend their maternity ward. I delivered my son there in 2018 and again, they were amazing and thoughtful. 10/10.

  • 5/5 DS V. 1 year ago on Google
    I had three discs in my neck replaced with cadaver discs, vertebrae fusion, and a titanium plate with screws. From start to finish I had a great experience with all the nurses and the surgical team. My surgery was flawless and the nursing staff was very attentive and comforting the one night that I stayed at Memorial Hospital. I would like to give all my nurses, CNA’s, and Physical Therapist “Ten Stars”

  • 5/5 Luisa A. 2 months ago on Google • 1 review New
    Excellent work


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