(Translated by Google) I WAS A TRUST PARTICIPANTS, I WOULD READ MY FEEDBACK .. THIS TP WILL BE SHARE ... This is my first experience staying at my mother's blessing ... So when the nurse or officer is here, how come the employee is a bachelor huh? I replied: Yes, bro. And after that the officer served me well and readily, but when I was asked again what were the employees? And I answer no. Finally jd service is very slow ... So the conclusion is whether only state employees or because people are rich {rich} your service is fast. And those of you who have private services are very slow ... YOU SHOULD HAVE TO SERVE THE COMMUNITIES WELL TO BE PROFESSIONAL IN WORK BECAUSE YOU DO NOT HELP THE SICK PEOPLE IF THE PSTI CAN PAHALA WITHOUT YOUR CONSCIOUS IF THE ENVIRONMENT TAKES PATIENTS ..... PLEASE!! PRIVATE VOCATIONAL SCHOOL OF MANAGEMENT PARTNERS OF RESTU RS IBU BALIKPAPAN UNDERSTANDS AND IMPROVES QUALITY IN HELPING THE SAME AND WORKING PROFESSIONALS ... And one more criticism of mine is that class 1 rooms in the mother's blessing are very bad (the cupboard is ogel ogel then there is no refrigerator and can't request food because not all patients can eat what is given from the hospital and what they should eat and what food allergies) ... Please change service and management properly. The nurse must smile often and do not be bitchy or jealous of you patient because it does not suit SOP KARNA IF YOU SERVE THE COMMUNITY AND HELP AS YOU NEED THANK YOU.. (Original) SAYA TAU PSTI PIHAK TRTENTU GAMAU BACA KRITIK SAYA.. TP INI AKAN SAYA SHARE.. Ini pengalaman pertama saya nginap di rs restu ibu.. Jadi disaat perawat atau petugas nnya bgini : masnya pegawai bumn ya? Saya jawab: ya mas. Dan setelah itu petugasnya melayanin saya dengan baik dan sigap, tetapi disaat saya ditnya lagi apakah pegawai bumn? Dan saya jawab bukan. Akhirnya pelayanan jd lambat banget.... Jadi kesimpulannya adalah apakah hanya pegawai bumn atau karna orang berduit { kaya raya} pelayanan kalian jd cepat. Dan yg org swasta kalian pelayanannya lamban sekali.. KALIAN ITU HARUSNYA MELAYANIN MASYARAKAT DENGAN BAIK HARUS PROFESIONAL DALAM BEKERJA KARENA KALIAN PUN MENOLONG ORANG SAKIT KALIAN PSTI DAPAT PAHALA TANPA KALIAN SADARI JIKA KALIAN IKHLAS MERAWAT PASIEN..... TOLONG!! SEMOGA PIHAK MANAGEMENT RS RESTU IBU BALIKPAPAN MENGERTI DAN MEMPERBAIKI KUALITAS DALAM MENOLONG SESAMA DAN BEKERJA PROFESIONAL... Dan satu lagi kritik saya adalah kamar kelas 1 di rs restu ibu sangat buruk ( lemari udh ogel ogel lalu tidak ada kulkas dan tidak bisa request makanan karna tidak semua pasien bsa makan apa yg dberikan dri rumah sakit dan harusnya dtnya mau makan apa dan alergi makanan apa)... Tolong rubahlah pelayanan dan management dngn baik.. Perawatnya harus sering senyum dan jangan judes atau jutek ktmu pasien karna itu tidak ssuai SOP KARNA KALIAN MELAYANI MASYARAKAT DAN MENOLONG SESAMA YG MEMBUTUHKAN TERIMA KASIH..

Rapid test 150 rb

(Translated by Google) PLEASE TALK TO THE PHOTOCOPHY GUARD GIRLS, DON'T JUDES2 SERVE PEOPLE .. LEARN GREETING !!!! (Original) TOLONG DIBERITAHU CEWEK PENJAGA FOTOCOPYNYA, JANGAN JUDES2 MELAYANI ORANG.. AJARI GREETING!!!!

Certain doctors have limited quota of patient. The old building was not nice nor comfortable. Parking area was just plain weird and very limited. Getting medicine took more than an hour, no kidding. But despite those, this hospital is famous for their credibility. So it may be worth it.

(Translated by Google) The service at the emergency room was very bad. The emergency staff are very unfriendly and unhelpful. Cleanliness catering for hospitalization is also very bad. I do not recommend this hospital for treatment if the service and comfort in treatment. (Original) Pelayanan di IGD sangat buruk. Staf emergency sangat tidak ramah dan tidak helpful. Kebersihan catering untuk rawat inap juga sangat buruk. Saya tidak merekomendasikan rumah sakit ini untuk tempat berobat apabila pelayanan dan kenyamanan dalam berobat.

Good service, as a visitor, you can easily find food and any other stuff that you need around the hospital

(Translated by Google) Very BAD and DISAPPOINTING, my sister hurts far and wide from the puskesmas, pharmacy chemistry and finally referred to this place to see a SURGICAL doctor, we queue up for more than 2 hours. My sister has been more in pain, when the queue number has been picked up, when the staff's skyline says the doctor is not there, if you want tomorrow at 11 o'clock, if you want to be dealt with immediately enter the emergency room * CONTINUOUS LOCATION *, even though it is from 11:00 a.m. , THE INTENTION is very disappointed. . . . (Original) Sangat BURUK dan MENGECEWAKAN, adik saya sakit jauh2 keliling dari puskesmas,kimia farma dan akhirnya dirujuk ke tempat ini untuk menemui dokter BEDAH, kita antri ada 2 jam lebih. Adik saya sudah makin kesakitan , waktu dipaggil nomor antrian ,smpai diloket petugasnya bilang dokternya sedang tidak ada , kalo mau besok jam 11 , kalo mau cepat ditangani langsung masuk IGD aja *JAWAB KETUS PETUGAS LOKET*, pdahal katanya ada dari jam 11.00 smpai jam 14.00 , INTINYA Sangat2 kecewa parahh. . . .

(Translated by Google) Last month's experience the wife miscarried directly to the ER but was not immediately treated the reason for having to queue up the room until waiting about 15 minutes whining in front of her had just got a room even though I paid for chess. And also the officer in the administration of the emergency room, the person was gossiping, bitchy, haughty. Giving a quick explanation that people don't understand asking again and immediately grumbling grumbling. The main thing is that the ministry is in shambles. (Original) Pengalaman bulan lalu istri keguguran langsung ke UGD tapi tidak langsung ditangani alasannya harus antri kamar sampai nunggu sekitar 15 menit merengek rengek di depannya baru dapat kamar padahal saya bayar chess. Dan juga petugas bagian di administrasi UGD orangnya merongos, judes, angkuh. Ngasih keterangan cepat giliran orang gk faham tanya lagi langsung ngomel ngomel. Pokoknya begh amburadul pelayanannya.

(Translated by Google) Securityx is blocked, from the no. Queue at the time, only because it is two at the end (Original) Securityx ngg jls, dr td antrian no ngg di ksh, hnya krn du2k di bwh

(Translated by Google) The parking attendant is poor service. I was greeted with shouting and scolded. It's not a good direction instead of being asked where to go ?? (with a challenging tone) Yes I want to park it. Where do you want the arahin to even not be able to park etc! Triak² from far away. Overall services for doctors, administration etc. are really good. Hny, for the parking attendant, it's cool. Because I was last in this hospital when I was in elementary school. Now I have kids 2. I don't understand parking, right? Tlong repaired parking service (Original) Tukang parkirnya pelayanannya buruk. Saya disambut dengan teriak² dan dimarahin. Bukan nya arahin dgn baik malah ditanya mau kemana??(dgn nada nantangin) Ya mau parkir lah. Arahin kek kemana malah blg gk bisa parkir dstu! Triak² dr jauh. Overall pelayanan untuk dokter, administrasi dllnya bgus aj sih . Hny untuk tukang parkirnya ngeselin bgt . Karna saya terakhir kali ke RS ini waktu SD. Skrg sy sdh punya anak 2. Jd gk paham parkir²an nya. Tlong diperbaiki lg pelayanan tukang parkirnya

(Translated by Google) This is a really bad hospital, even though the patient is underestimated using BPJS and not served properly in the ER, I am very disappointed with this hospital, justice must be upheld more. A hard blow for the government to pay more attention to things like this, our BPJS also does not pay to beg for free, but why should we differentiate? Really disappointed (this is not willing to give 1 star, want not give stars at all) ... (Original) Ini rumah sakit buruk banget, mentang2 pake BPJS pasien di remehkan dan tidak di layani dengan baik pada bagian IGD, saya kecewa sekali dengan rumah sakit ini, keadilan harus lebih di tegakan. Pukulan keras bagi pemerintah untuk lebih memperhatikan hal-hal seperti ini, BPJS kita juga bayar gak ngemis untuk gratis, tapi kenapa harus dibeda-bedakan. Kecewa parah sih (ini aja gak rela kasih bintang 1, pengennya gak kasih bintang sama sekali)...

(Translated by Google) Initially I migrated as a rep at Combiphar rs which sysdatangin was this hospital and met doctor aspian sp.og waiting until 3:00 a.m. to meet doctor aspian and return stray, God is bitter to go there in 2009 Team Combiphar 2009 1. tri tri Sutanto (manager) 2. Darwis ahmad (team alpha) 3.Dwi (team zigma) 4.widi (team alpha) 5.nina (team zeta) 6. and I am persistent dual (Team lamda) Greetings struggle (Original) Awal sy merantau sebagai rep di Combiphar rs yg sysdatangin adalh rumah sakit ini dan ketemu dokter aspian sp.og nunggu sampe jam 3 subuh baru ketemu dokter aspian dan pulangnya nyasar ya Allah pahit bgt merantau ke sana tahun 2009 Team Combiphar 2009 1.pak tri Sutanto ( manager ) 2.Darwis ahmad ( team alpha ) 3.Dwi (team zigma ) 4.widi ( team alpha ) 5.nina ( team zeta ) 6.dan saya gigih dwi ( Team lamda) Salam perjuangan

(Translated by Google) Legendary hospital in town ... It's been a long time to stand up and keep improving ... The location is in the middle of the city near where. Just a queue at the pharmacy is really like that. Good for personal or insurance payments or BPJS. (Original) Legendary hospital in town.. Udah lama banget berdiri dan terus berbenah... Lokasinya ditengah kota deket kemana2. Cuma antrian di apoteknya luama banget. Baik untuk pembayaran pribadi maupun asuransi atau BPJS.

(Translated by Google) The service is not satisfying Especially for admin registration of BPJS patients please correct For patient services, it is very lacking The doctors and nurses are good but still inferior to other hospitals Only administrative services that really need to be improved (Original) Pelayanan nya tidak memuaskan Apalagi untuk admin pendaftaran pasien bpjs tolong diperbaiki Untuk pelayanan pasien bpjs sangat kurang Dokter dan perawat nya baik tp masih kalah dengan rumah sakit yg lainnya Hanya pelayanan administrasinya yg sangat perlu di tingkatkan

(Translated by Google) I give a 5 star because the specialist in internal medicine is a doctor who has high social and humanity, namely Dr. Joseph Steven, SP. PD. DR .. And I met him again after three years then treating HNP was forced to meet again in a state of kidney stone and it turned out that he was already converted .. Alhamdulillah.. His message to me not to see you again in his practice room and pray to me quickly recovered .. The good of this doctor I hope you always be healthy too .. Thank you doctor Yosefine ... It is worthy of the example of a Muslim convert from Islam how to pay attention to the patience of a facial expression that makes a patient feel calm makes a patient recover quickly in him. Once again, thank you doctor ... (Original) Saya kasih bintang 5 karna dokter spesialis penyakit dalam seorang dokter yg berjiwa sosial dan kemanusianya tinggi yaitu dr Yosefine Steven, SP. PD. DR.. Dan saya jumpa lagi beliau setelah tiga thm lalu mengobati HNP terpaksa jumpa lagi dlm keadaan sakit batu ginjal dan ternyata beliyau sudah mualaf.. Alhamdulillah.. Pesan beliau ke saya jangan sampai jumpa lagi di ruang prakteknya dan doanya ke saya cepat sembuh.. Baiknya daokter ini.. Semoga dr juga sehat selalu ya.. Terimakasih dokter Yosefine .. Patut di contoh seorang mualaf dr muslimah cara perhatian kesabaran raut wajah yg bikin tenang pasian membuat pasien cepat sembuh di buatnya.. Sekali lagi terimakasih dokter..

The parking area is a lot bigger now.. and it's free parking now.. really appreciated..

Need to improve service and more park area

A very, very, very long waiting time. Worse hospital in Balikpapan

I waited from 04.00 p.m. with number 18. On 5 p.m. still number 5. On 6.00 p.m. break for pray. I am back at 6.45 p.m., one patient and then me. Hut apprantley doctor break again for prya. Until 7.45 p.m. no news. Very bad hospital.

(Translated by Google) Please permission, Dr. How many pulmonary specialists currently exist at Restu Ibu Balikpapan Hospital and may ask for details on the practice schedule and the names of the doctors. Thank you for waiting for the information 🙏🙏 (Original) Mohon izin, Dr. Spesialist paru yg saat ini ada di RS Restu Ibu balikpapan ada berapa dokter dan boleh minta rincian jadwal praktek dan nama nama dokternya. Terima kasih di tunggu informasi nya 🙏🙏

(Translated by Google) Service in the ER was very bad, the emergency staff were very unfriendly. (Original) Pelayanan di IGD sangat buruk, staf emergency yang sangat tidak ramah.

Private Hospital with professional service in the heart of the city, easy to reach from everywhere, staffs are friendly and helpful especially when you stay for coorporate patient.

The best

Stayed here in 2014 for dengue fever. Thank you all the doctors and hospital staff for your care.

Overall good but the night service sucks, i can't sleep because the nurse keep waking me up and the bed is as hard as a rock

(Translated by Google) Rs with very high quality starting from satisfactory medical infrastructure (Original) Rs yg sangat kerkualitas mulai dri prasarana na medis yg memuaskan

Good hospital in downtown Balikpapan.

its nice hospital in center of the city

The best hospitals in town

My first baby birth here...nice people

lantai 3 is the best....👍👍

High recommended Hospital

(Translated by Google) The facilities are quite comfortable for visitors and patients (Original) Fasilitas cukup nyaman bagi pengunjung maupun pasien

(Translated by Google) Sorry before I run out of MCU and then my ENT and heart can be closed in a day ... please answer, please accept doc (Original) Maaf sebelumx saya habis MCU terus pending THT dan jantung apa bsa di close dalam sehari...tolong jwban nya terima kah dok

(Translated by Google) For registration via telephone, it's always a long time before the phone is appointed, and it's never even been picked up at all ... (Original) Untuk pendaftaran via telp selalu lama baru diangkat telp.nya bahkan pernah tidak diangkat sama sekali...Tolong operatornya lebih diperhatikan lagi..

(Translated by Google) DR. I WANT TO ASK THE PRICE OF BRICASMA MEDICINES WITH A DOCTOR? THE PROBLEM I WANT TO GO TO THIS Hospital DOK (Original) DR. SAYA MAU TANYA HARGA OBAT BRICASMA BERPA DOKTER? SOALNYA SYA MAU KE RS INI DOK

(Translated by Google) Sorry to ask, I usually consult with doctor Ita, but the doctor has no schedule today, my medicine runs out and I need a prescription for medicine. Can tomorrow I meet another pulmonologist to ask for a pulmonary medicine prescription. ?? Or have to wait for dr. Ita because the medicine can't be broken. And I have no prescription. Thanks (Original) Maaf mau tanya, saya biasanya Konsul dengan dokter Ita, tetapi dokter ita tidak ada jadwal hari ini, obat saya habis dan saya butuh resep untuk tebus obat. Bisakah bsok saya bertemu dokter spesialis paru lainnya untuk meminta resep obat paru.?? Atau harus menunggu jadwal dr. Ita karena obatnya tidak bisa putus. Dan saya tidak ada resep. Makasih

(Translated by Google) Dr in terms of good service, only in registering for outpatient care which must be fixed (Original) Dr segi pelayanan bagus cuma dlm mendaftar unt rawat jalan yg hrs dibenahi

(Translated by Google) The better (Original) Makin bagus

(Translated by Google) Very helpful (Original) Sangat membantu

(Translated by Google) Maybe the service can be improved again. (Original) Mungkin pelayanannya dapat ditingkatkan lagi.

(Translated by Google) LUMHAN LAHHHH (Original) LUMAYAN LAHHHH

(Translated by Google) The service is good, but unfortunately the doctor came off the schedule at 7 o'clock (Original) Pelayanan bagus, tapi sayang dokternya datang meleset dari jadwal seharusnya jam 7 datangnya jam 8

(Translated by Google) Rs is quite clean, the waiters are pretty decent bgs (Original) Rs ini cukup bersih pelayan lumayan bgs

(Translated by Google) Service is quite good (Original) Pelayanan cukup baik

(Translated by Google) sempet want to physiotherapy, but told to wait 1 hour, the doctor wants a meeting (Original) sempet mau ke fisioterapi, tp disuruh nunggu 1 jam, dokter mau rapat

(Translated by Google) Separate polyclinic and maintenance buildings, good cleanliness, car & motorbike parking are separate and quite adequate. For general registration / other insurance and BPJS, it is separate so there is no reason for BPJS patients to be served later, instead I use BPJS several times, the list does not have to queue, go directly to the counter. The waiting room was comfortable. There is a lactation room that is convenient for nursing mothers in the polyclinic building above the nurse center. So far, satisfied with the service. thanks. (Original) Gedung poliklinik dan perawatan terpisah, kebersihannya bagus, parkir mobil & motor letaknya terpisah dan cukup memadai. Untuk pendaftaran umum / asuransi lain dan BPJS pun terpisah jadi nggak ada alasan pasien BPJS dilayani belakangan, malah beberapa kali saya pake BPJS daftar nggak harus antri, langsung ke loketnya. Ruang tunggunya pun nyaman. Ada ruang laktasi yg nyaman untuk ibu menyusui di gedung poliklinik di lt atasnya nurse center. Selama ini puas dengan pelayanannya. Terima kasih.

(Translated by Google) If according to my point of view as a patient the blessing of the mother The service is very good The doctor is good The nurse is super friendly and very skilled Clean rooms. The cleaners also clean the room completely from end to end My suggestion is for the delivery of the food to be somewhat accelerated & provided a place for dirty clothes for clothes from the hospital Overall, very very satisfied with the service of the blessing of Mother (Original) Kalo menurut sudut pandang saya sebagai pasien di rs restu ibu Pelayanannya sangat baik Dokternya bagus Perawatnya super ramah dan sangat terampil Kamar bersih. Tukang bersih2nya juga membersihkan ruangannya bener2 dari ujung sampai ujung Saran saya sih untuk pengantaran makanannya agak dipercepat & disediakan tempat baju kotor untuk baju dari rumah sakitnya Overall sangat amat puas dengan pelayanan restu ibu

(Translated by Google) The hospital is located in the middle of the city of Balikpapan, easily accessible by city transportation from all directions. The parking area is spacious and clean (Original) Rumah sakit yg berada ditengah kota Balikpapan, mudah diakses dengan angkutan kota dari segala arah. Area parkirnya luas Dan bersih

(Translated by Google) So far I am very satisfied with the service at Rs. Mother's blessing (Original) Sejauh ini saya sangat puas dengan pelayanan di Rs. Restu Ibu

(Translated by Google) My wife was sick and was pregnant, thank God, she was treated and she was given steam in the respiratory tract, because the wife was also exposed to shortness of breath. Admin affairs are very easy. But after being given medicine, the doctor should provide a good explanation, not just a doctor's recommendation or a drug on the drug. so I took the initiative to search Google & YouTube about these drugs, as a result 3 drugs were at risk and 1 was safe. please improve the service. Thanks. (Original) Istri saya sakit dan sedang hamil, alhamdulillah ditangani dan lngsung diberikan uap pada saluran pernapasan, karena istri juga terkena sesak napas. Urusan admin sangat mudah. Tapi setelah diberikan obat, seharusnya dokter memberikan penjelasan dengan baik, bukan sekedar rekomendasi dokter atau yg tetera pada obat. jadi saya inisiatif searching di google & youtube ttg obat tersebut, alhasil 3 obat beresiko dan 1 aman. mohon ditingkatkan pelayanannya. Terima Kasih.

(Translated by Google) Visiting time (Original) Waktu berkunjung

(Translated by Google) First experience undergoing surgery at this hospital, the service is very good (Original) Pengalaman pertama menjalani operasi di rumah sakit ini, pelayanannya sangat bagus

(Translated by Google) Jooooz (Original) Jooooz

(Translated by Google) in the middle of the city, mdh to mna2 (Original) berada di tengah kota,mdh ke mna2

Advice for the Restu Ibu Hospital to pay more attention to the safety and security of patients waiting in the outpatient polyclinic. Environmental and safety risks can cause discomfort to the patient or the patient's family. Pay attention to the patient's rights that the hospital must fulfill. Thank You

Good service. But bad attitude at poli person & the woman doctor (kids poli). No queue, but have to wait almost 1 hour. We were nevermind about that, but the attitude, was disappointing. Hope better next.

Good hospitality, nice environment