1/5 Raimy S. 4 months ago on Google • 6 reviews
Today
I
had
one
of
the
worst
experiences
that
I’ve
ever
at
The
Tavern
at
Oceanside.
We
ordered
the
steak
and
Eggs
for
breakfast
for
myself,
a
coffee
for
my
husband,
and
a
waffle
for
my
daughter.
I
ordered
over
hard
eggs
and
they
were
brought
to
me
very
runny;
when
I
told
the
waiter,
he
told
me
the
cooks
don’t
read
the
tickets
and
he
offered
to
cook
them
over.
At
this
point
we
had
been
waiting
for
our
food
from
8:15
to
8:40
am.
I
explained
to
him
that
we
were
in
a
hurry
because
we
have
to
leave
for
my
daughter’s
game
at
the
convention
center
at
9am.
I
kindly
asked
him
to
just
take
the
eggs
off
my
check.
He
told
me
he
couldn’t
do
that,
and
proceeded
to
take
the
whole
plate
away
from
my
table
reaching
over
my
face!
Then,
he
grabbed
my
daughter’s
plate
who
was
in
the
middle
of
eating
her
waffles
and
almost
hit
her
hand
with
the
place.
This
server
Marco
should
not
be
working
in
customer
service.
He
also
told
me
that
there
was
no
manager
on
site
and
that
the
manager
allows
him
to
act
like
that.
Worst
experience
I’ve
ever
had
at
the
beach!
Will
never
come
back
and
this
place
deserves
ZERO
stars.
However,
the
hotel
itself
was
nice
and
comfortable.
The
staff
was
great
at
check
in/out.
Furthermore,
as
you
can
see
below.
The
hotel
responded
stating
that
the
employee
and
manager
(who
never
returned
my
call
or
text)
nor
was
there…had
a
completely
different
version
of
the
story.
Honestly,
I
wasn’t
expecting
them
to
be
truthful
after
the
encounter
we
had.
Truly
a
shame,
the
venue
is
pretty
and
it
could
have
great
success.
However,
not
taking
accountability
for
wrong
doing
is
very
detrimental
to
businesses.
And
for
a
man
to
be
aggressively
taking
a
plate
from
a
female
and
an
11
year
old
girl
is
disgusting.
Maybe
they
can
use
their
onsite
cameras
to
review
what
happened.