Everything we ordered was great. The only reason I did not give it a 5 star is because it was dirty.

I like the convenience of this Starbucks location as it’s right off of I-10 and Garth Rd. It’s also one of the biggest I’ve visited. I like and appreciate some of the workers here as they are really good and friendly. However, some other times, they have the not-so-good team on shift that I already know what’s going to happen as I’ve seen it several times before: I’m waiting for my beverage, along with a few others, while there’s a really long line in the drive through, and some of the employees chitchat and show no urgency in their action. Other than that glaring defect, they always get my drink and order right.

My spinach wrap was deliciously Mediterranean! I washed it down with a very refreshing dragon fruit drink. Mrs. Tuck had a warm fluffy, sweet, and flaky blueberry muffin with a iced coffee, mocha, to drink. The decor makes the store stand out in that location in a good way, outdoor seats and lounge, and clean even in the restroom.There is a commendable display to help donate to veterans in the lobby which I respect. A little slower than what I'm used to at Starbucks so they really deserve 4 and half stars but that's not an option so they get a very respectable 4.

After I wrote original complaint that they were not clean ... Actually they did improve quite a bit. The place is cleaner, better than what it was on labor day weekend. Appreciate them taking a notice of the review and improving it . Very much impressed as I go their regularly , now employees clean the place few times. Two thumbs up to the manager /owner.

Asked for extra whip cream, barely got any actual liquid. Why am I paying 8 dollars to get half of my venti, and 25% whip cream 25% empty. Low quality every time. 2nd time coming and won’t give them a 3rd chance after this. And this is after I stood there watching employees greet their friends and have conversations with each other rather than acknowledging me. Eventually I went ahead and turned the cup around that was sitting there(tried not to touch incase it wasn’t mine) And was disappointed to find a less than half full drink. I asked if extra whip cream means I give up half my drink and they said yes. Worst Starbucks ever.

I really want to give them 5 stars, but this location is drastically slow. Like so show, it's a problem. Their drive through consistently has lines around the building and it trickles onto the feeder road. They seem to prioritize drive through over in person orders. The drinks are good. The people are nice. It's just slow and it sucks.

Wish they were faster. The only Starbucks where I usually take more than 10-15 for 2 drinks that are never special customized, so I only stop if I'm willing to leave to work 30 minutes earlier. I always order through mobile and when I arrive for pickup it's always later than the time given. But most importantly the drinks are always great and I don't think I've ever had my order messed up on!

My daughter had ordered via the app 5 minutes ahead of our arrival. When we arrived the drive-thru was out into the street so we were concerned that it would take forever to get her drink. She walked in and right back out with her drink and it was made perfectly. We were thrilled!

This location is okay. Drive thru is slow. They don't always fill the drinks correctly. This has happened to me multiple times and there is no canopy or any sort of shelter above the drive thru menu. So when it's raining you will get wet, your vehicle gets wet. Its annoying. You just have to hope the starbucks person doesn't take forever to take your order. Other than this, it's okay.

Very dirty toilets. Total unsanitary conditions. The floors were washed in the presence of customers. There were few customers, but 2 drinks took a very long time. Matcha is very tasteless and cloyingly sweet. Change the matcha powder. The lids on the drinks were wet (why?!) and smelled of some kind of bleach. Just close and take pity on the customers.

My experience has always been great. I’ve been a customer of this location for over 5 years and have not found another Starbucks with really good coffee near Baytown area. I do not mind the long wait because the coffee is always on point. Thank y’all to all the baristas, keep the good cup of coffee coming. I’m

This location was amazing the staff was so nice and i was in and out in under 10 min the super nice girl(Hayley i think her name was) making my drinks was so nice and so fast she really was amazing wish i could give her 10 stars ! 10/10

If you have a choice to go to another Starbucks besides this one do so! I have been here so many times, but i finally have stop visiting this location altogether because I am tired of ordering my drinks and when I ask for LIGHT ICE on them they automatically WATER DOWN the refreshers or add more milk to the lattes just so they won’t waste more of their ingredients to FLAVOR your drink! I have order many different types of drinks and they do this with most of them!!! On 2 occasions I went through the drive thru and they did the same thing, so I parked my car and went inside so they could remake my drink because it was just water with color and all the workers gave me attitudes.

Don't come here, they always get the orders wrong. I ordered 1/2 decaf and it was too strong, always always forget the caramel dizzle. Please save your time and money. Do not come here! Always full!!!

Over 20 minutes I’ve waited for my mobile order! This is the slowest Starbucks I’ve ever been to! It’s so convenient since it’s the only coffee offered on my way in to work but almost every time I stop here they make me late for work. Then they just leave your mobile order on the counter for everyone to touch until you get there. I’ve not experienced that though since I’m always standing there waiting well past my scheduled pickup time. they take so long to make the coffee, you could probably make it to the location from downtown before it’s put on the counter for pickup.

I've bit my tongue at this location far, far too long. The employees are nice so I usually shrug off the fact that my order is terrible most of the time. That and it's the only Starbucks on my way to work. But I just cannot waste money here anymore. The last three times my drinks have been pretty bad but today my drink literally went straight to the trash. My brown sugar shaken espresso is just a cup of straight milk. It's totally white. I cannot believe a person made this and thought yeah, that looks right. Soon as she handed it to me I made a face. I've been coming to this location for years but in the past 6 months it's just gotten horrendous. I'd rather just stop at a gas station every morning at this point.

They will take forever to make your drink, very slow, expect 15-30 minutes wait time. I always tip 100%, and I remember one time I tipped $150 just for 3 drinks because I know that most of them are students and I respect hard working students. Since mid 2022 I never tip in this store because the new staffs don’t deserve it. The need to have staffs outside taking orders from the drive thru cars, otherwise good luck with the 30-45 minutes waiting time with your engine running.

Two people inside and 20 cars in the drive through. Took 30 minutes to get one drink inside so if you’re into standing in line while they wait on the drive through then this is your place

Ordered 2 coffee items, received one. Waited and waited until I went showed the cashier my receipt and told her I was still waiting on one of my items. Of course they immediately made it and said someone probably picked up my item by mistake, but that wasn't the case because when my name was called only one drink was placed on the counter. 🤷🏾‍♀️

Worst service ever! Refused to make the drink the way we wanted! Then I received a smashed lemon cake with a piece of the wrapping left on it. Worst ever, run away fast.

Love Starbucks! Did a quick pit stop for boudin run. This spot didn't my make my carmel mockiauto correctly. The baresta was very rude.Gave my spouse cold plain coffee actually she asked someone else about his order. She was having a bad morning. We paid for her bad day. I never have issues.

During the morning rush, they had a staff member outside taking orders in the drive-thru. This made my overall experience more enjoyable and seamless. Everyone I interacted with was super friendly, exactly what I want to be greeted with early morning.

Was a little slow due to lo g line in drive through, but it was also a holiday and didn't seem to have a full staff working. Once your order was taken from there to the window to pay and get our drinks went quick. Very friendly staff too!

Worst Starbucks I’ve ever been too. Service is extremely slow. Placed a mobile order with the app. Guy at the window had zero clue what our order was. He asked us 4 times about our order and it was still wrong. Coffee was cold, and wrong! Didn’t have items that we ordered and getting a refund on those items was apparently as difficult as moving a mountain. Will not ever stop at this location again.