Featured Reviews


Frequently mentioned in reviews: hotel (16) room (14) staff (11) location (10) good (10) rooms (9) clean (9) view (8) service (8) friendly (7)
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  • 5/5 HassaN EYE A. 3 years ago on Google
    Great place to stay, staff are soo professional, attendant, the food as well is perfect, quality in every bite. Prices are among the best in the area. And the location is just ideal, you'll find everything nearby.
    4 people found this review helpful 👍

  • 5/5 jawad s. 1 year ago on Google
    One of my favorite hotels in Beirut. If you are looking for ocean view, this is not the one. But it’s walking distance to the ocean. They give you access to their other beach resort. The staff are super friendly and not pushy. Electricity WiFi was good considering what the country is going thru. The hotel is next to a 24 hr mini market, barber, cafes, breakfast places and more. For the price and location, it’s great.
    2 people found this review helpful 👍

  • 5/5 pamela i. 1 year ago on Google
    Extremely friendly and helpful staff. The location is convenient. The rooms are clean. I recommend staying there. Select the rooms with a nicer view when booking.
    2 people found this review helpful 👍

  • 1/5 eddie m. 4 years ago on Google
    Don't even go there. Rooms are dirty. Motel 6 is better. Very bad customer service. At check out the manager asked how was our stay. I told him and showed him pictures he acted like he cares he was sorry about the bad experience. He gave me his business card and offered me a complementary stay on my next visit since this one was prepaid through Priceline. 3 weeks later I called him up to book a room he acted like he doesn't know me or remember what happened. Make sure not to go there and waste a penny at this place. At the same rate you will find a better and cleaner hotel.
    2 people found this review helpful 👍

  • 5/5 Hussam J. 1 year ago on Google
    (Translated by Google) One of the best hotels I've stayed in (Original) من ارقى الفنادق اللي سكنتها
    1 person found this review helpful 👍

  • 5/5 Ahmad Z. 5 years ago on Google
    Excellent location which is near to all services facilities. Great services and room is very very clean. view is nice and staff were friendly, special thanks to Mr. Mazen who assist us with the Check-in process & facilitates all our needs.
    1 person found this review helpful 👍

  • 5/5 Loren L. 1 year ago on Google
    Nice location, clean room, friendly staffs, nice view!!!

  • 1/5 Ramy Bou I. 1 year ago on Google
    Very corrupted hotel. Would never recommend a stay nor any type of business deal. Unprofessional staff and disrespectful HOD and managers! Shame, this is not lebanese hospitality, I urgre tourists to book elsewhere for a better experience.

  • 4/5 Shadia A. 2 years ago on Google
    clean, good location sea view for some suites non friendly staff

  • 5/5 ENG. mohamad k. 1 year ago on Google
    Very good place 👏 👌

  • 5/5 Bayan M. 2 years ago on Google
    it was warm staying , special thanks to ‘Adham ‘ ..

  • 5/5 Gskd H. 2 years ago on Google
    (Translated by Google) Wonderful very very beautiful (Original) روعة جميل جدا جدا

  • 4/5 tareq m. 1 year ago on Google
    غرف ممتازه خدمات مقبوله موقع جيد

  • 1/5 mohamad f. 1 year ago on Google
    One of the worst hotels, they i would have sued them if i was in another country! The water in the shower burnt my wife’s head and my back on the night of our wedding! Complete disappointment!!

  • 5/5 Mohd EL _ Z. 1 year ago on Google
    Best hotel ever in every thing and every point best day on my life 😎♥️♥️

  • 4/5 Husam Q. 10 months ago on Google
    lovely staff... Nice rooms with see view

  • 1/5 The b. 6 months ago on Google
    Worst experience, since the first second nothing was as per the reputation of lancaster, starting from airport pickup which i had to wait the driver 25 min at the airport, ending with unclean and unprepared room and a piece of hair in the food from znoud el sett restaurant, I'm really disappointed....

  • 1/5 Ayman A S. 8 months ago on Google
    Service is awful, they opened the room without knocking the door. Electricity went out in the room. Moreover in the breakfast they guy keep asking for the payment before serving.

  • 3/5 Mohdan 9 months ago on Google
    We tried the restaurant at the 18th floor, the food was good but the service was very bad you have to call the waitress or the waiter every time you need them, but what is bad is the waitress had long nails that are not clean

  • 2/5 malaak 1 year ago on Google
    although the location is great, upon entering the hotel it’s oddly hot in the lobby, bad service( we’ve been waiting 30 minutes in the hot lobby waiting for a room) the lady on the front desk is giving me a attitude and won’t give us the room even though it’s ready and we booked the day before. it’s a really nice hotel but, the service isn’t the best

  • 5/5 bejan p. 1 year ago on Google
    Was great we enjoyed our stay and next time we come back to Lebanon we will stay here again

  • 5/5 Mohammed A. 1 year ago on Google
    This is my 5th day here and I think this is the best value for money place in Beirut. Their customer service is great and the place is clean and beautiful. If you are to book a nice apartment in Beirut, I highly recommend you go ahead with Lancaster suites

  • 4/5 kareem abd el h. 3 years ago on Google
    good location and friendly staff

  • 1/5 Ahmad M. 2 years ago on Google
    This hotel need new management that pay more attention on renewvation the rooms Everything is old and also the maintenance need huge attention The power sockets are loose or some not working, the door hinge is loose that could lead anyone inter your room while you're sleep The card key is very old and not working most of the time. Small TV screen with not working remote.

  • 5/5 Mohamed Q. 8 months ago on Google
    At first! You will meet Mr ALI AL waras the guy who drives you from the airport, This guy makes your life easier Whatever you need ! You ask this selfless generous guy, he will protect you from being scammed, he will help you rent a car etc Once you step into the hotel you will meet Mr ALI nasraldeen , this guy as same as the ALI i mentioned above, Once you reach the reception you will meet Mrs Lea an amazing professional girl that the management is so lucky to have The room service is very good The hotel is clean and smells good Good hot water pressure Good AC Good quality safe to keep your valuable belongings safe I recommend ❤️ And thank you for reading hopefully i did helped you Enjoy your vacation

  • 5/5 Hamdi A. 4 years ago on Google
    Very good and close of everything with nice view 👍😉

  • 3/5 Ali D. 6 years ago on Google
    It is a good hotel for the money. I am not sure about the 4 star rating, I believe it should be more a 3 star hotel. The staff was relatively friendly, but the room on the non-smoking floor smelled like smoke plus the whatever spray hotels use to remove smell. It was clean though. Once again, for the price and the location, it was a good deal.

  • 1/5 sadi h. 2 years ago on Google
    Perfect location, customer service very poor, management dose not want to communicate with customers, the only manager whom sounded care from lancaster Eden Bay.

  • 1/5 Zee 2 years ago on Google
    Worst hotel ever the halls and the rooms stink like armpits. They need to change the carpets asap. DONT GO THERE!!!

  • 1/5 Ali B. 2 years ago on Google
    The rooms stink. They are not clean. I requested a non smoking room and both rooms smelled like smoke. Bathrooms were gross and bugs were everywhere! ! The door did not seem secure and was not evened out so bugs got in easily. The second room was full of gnats. The mildew smell and humidity in the air. I will not recommend this place unless this is a very last hotel. I don’t even know how they got this rating. The staff were respectful but they are the reason for the poor hygiene of the rooms. I even walked pass a room that had old filthy mattresses stacked almost to the ceiling!

  • 5/5 Abdulrahman S. 1 year ago on Google
    Very lovely staff members, always ready to answer questions and help you with everything you need, nice rooms and tasty food. We requested late checkout and they did not want to say no and leave it for another talk they cared about our experience in their hotel.

  • 5/5 Azhar Y. 2 years ago on Google
    Nice view

  • 1/5 Mustafa A. 3 years ago on Google
    This hotel is not even worth a star. Very bad customer service. They don't know what they're doing. I don't recommend this for my worst enemy.

  • 5/5 yousef d. 2 years ago on Google
    Very nice

  • 5/5 Haitham L. 3 years ago on Google
    One of the best hotel in lebanan


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