1/5 R A. 10 months ago on Google
Disappointing
Experience
at
Chilangos
Restaurant
I
recently
visited
Chilangos
Restaurant
and
unfortunately,
I
had
a
highly
unsatisfactory
experience
that
I
feel
compelled
to
share.
The
main
cause
of
my
disappointment
stems
from
the
misleading
advertising
of
their
half-off
appetizers
after
9
pm,
which
was
prominently
displayed
in
multiple
places
without
any
conditions
specified.
Upon
arrival,
my
companions
and
I
were
eager
to
take
advantage
of
this
enticing
offer.
However,
to
our
dismay,
we
were
informed
after
placing
our
orders
that
the
discount
only
applied
if
we
also
ordered
drinks
with
our
food.
This
abrupt
revelation
left
us
feeling
deceived
and
deeply
dissatisfied
with
the
restaurant's
integrity.
Transparency
in
advertising
is
crucial,
and
when
a
promotion
is
advertised
without
clear
conditions,
it
creates
a
sense
of
false
expectations.
The
lack
of
disclosure
regarding
the
requirement
to
purchase
drinks
alongside
the
appetizers
was
both
misleading
and
dishonest
on
the
part
of
Chilangos.
This
practice
tarnished
our
dining
experience
and
left
us
feeling
undervalued
as
customers.
As
patrons,
we
expect
honesty
and
fairness
from
establishments
we
choose
to
dine
at.
Unfortunately,
Chilangos
failed
to
meet
these
expectations,
resulting
in
a
significant
negative
impact
on
our
overall
dining
experience.
It
is
disheartening
to
witness
a
restaurant
resort
to
such
tactics,
as
it
undermines
the
trust
between
customers
and
the
establishment.
I
hope
that
Chilangos
takes
this
feedback
constructively
and
reevaluates
its
advertising
practices
to
ensure
transparency
and
consistency
in
the
future.
Honest
and
upfront
communication
is
vital
in
maintaining
a
positive
relationship
with
customers
and
fostering
a
welcoming
atmosphere.
In
light
of
my
disappointing
experience,
I
regretfully
cannot
recommend
Chilangos
Restaurant
to
others
who
seek
a
reliable
and
honest
dining
experience.
3 people found this review helpful 👍