Hostal Casa Nostra image

Hostal Casa Nostra

Hotel Youth hostel

😠 Mala atención, había cucarachas, y parece que fumigaron y el veneno estaba sobre los muebles aun, habitación doble pero pequeña sin ventilador. No había agua caliente y el baño no tenía foco. Otros inquilinos fumaban marihuana en el baño y pasillos, y la encargada no les decia nada. Ubicacion buena. People often mention room,


Address

Cl 11A #43e - 25, El Poblado, Medellín, El Poblado, Medellín, Antioquia, Colombia

Website

hostal-casa-nostra.negocio.site

Contact

+57 314 5086513

Rating on Google Maps

3.60 (58 reviews)

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Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chris C. 5 years ago on Google
    Covered in cockroaches. When we told the owners about the problem they had a didn't care attitude. Moved us into the opposite room, didn't have a cockroach problem then told us if we wanted to shut the door to use a bit of folded paper. When we asked if we could have the key they once again said the fold of paper, then we asked for a bit of paper and they refused that. 20minutes later they gave us the key leaving us wondering why they gave us an argument? Woke up in the morning to a cockroach climbing on the ceiling, it must be running away from the chemicals they're using on our bed. Unfortunately I tried to get it out of the room and in doing so it's ran into my bag and now I cannot find it. Safe to say we're not staying here ever again. SORT OUT YOUR BUG INFESTATION. If you own a hostel than it is your responsibility to make sure that everything is kept up to date clean and tidy. Not ******* 20+ cockroaches crawling around the rafters of your bunkbeds and then being horrible to the customers who tell you of this disgrace. We're leaving a night early and they won't return our money for that night. DO NOT GO HERE.
    1 person found this review helpful 👍

  • 1/5 Rodrigo Q. 4 years ago on Google
    Mala atención, había cucarachas, y parece que fumigaron y el veneno estaba sobre los muebles aun, habitación doble pero pequeña sin ventilador. No había agua caliente y el baño no tenía foco. Otros inquilinos fumaban marihuana en el baño y pasillos, y la encargada no les decia nada. Ubicacion buena.
    1 person found this review helpful 👍

  • 1/5 Jon P. 4 years ago on Google
    Place was horrible. I booked the. 4 bed dorm with private bathroom but it was a mess. Room was extremely with no room to move and half bath was wven smaller. I booked to what was supposed ro be a private room but the walls didn't go all the way up so all the noise from this very noisy place came straight to the room. There was nothing private about the room. I had worked out a deal with them to move to the private (not private room) only to find out later they took a few $ off just so I didn't get access to breakfast. Yeah whatever. Location is great if you need to be in particular area but that's it. There are way better options in the same area. If I hadn't paid for the nights in advance (never again), I'd have moved. I highly do not recommend that place.

  • 2/5 Josh M. 4 years ago on Google
    Really cheap Hostel. Really dark rooms without Windows. Clammy rooms because of the shower. There is a really nice Supermarket/Kind of bar in The Hostel where you can have some cheap Beers with the locals.

  • 4/5 dan b. 5 years ago on Google
    Good cheap place ! Very clean !

  • 1/5 Thalia D. 5 years ago on Google
    Small cramped hostel very hot and humid, no room to move, hostel staff not very friendly. And all the beds are very noisy you can hear anyone if they move

  • 5/5 Cristian N. 3 years ago on Google
    (Translated by Google) Very good place to stay. (Original) Muy buen lugar para hospedarte.

  • 2/5 Sylvain V. 4 years ago on Google
    Bonne emplacement, bon marché, mais la propreté est à revoir, douche froide et surtout pas vraiment surveillé... Il n'y a pas toujours quelqu'un à l'accueil alors la porte est toujours ouverte (de jour en tout cas)

  • 3/5 Diani Gutierrez (. 4 years ago on Google
    (Translated by Google) It is a very economical place, only the beds in the rooms, that is, it is only for the night and already, in the same house there is a shop so it is easy to buy things for cooking, located in an excellent area. (Original) Es un lugar muy económico, solamente las camas en las habitaciones, es decir es solo para pasar la noche y ya, en la misma casa hay una tienda así que se facilita comprar cosas para cocinar, ubicado en una excelente zona.

  • 1/5 Jacqueline S. 5 years ago on Google
    La peor experiencia en atención al cliente que he tenido en Colombia. No tengo quejas del lugar, a excepción de la ventilación en los dormitorios, pues cuando se llena la habitación de 8 personas hace calor, evidentemente. Acerca del servicio, Sandra es muy amable, sin embargo, la otra empleada, Diana, es descortés y resulta hasta grosera. Las camas tienen un protector de plástico sumamente ruidoso, si tienes el sueño ligero, no te quedes aquí, pues lo quitamos, ya que no podíamos dormir y a la mañana siguiente nos echaron, sin una advertencia, simplemente nos dijeron que no podíamos dormir ahí de nuevo, reservamos 3 noches y claro que nos devolvieron el dinero, sin embargo buscar otro hostal es una pérdida de tiempo por la que se supone, ya habíamos pasado. Entiendo que sean reglas del hostal por higiene, pero una advertencia hubiese sido adecuado, DIANA NOS DIJO: no pueden quedarse aquí de nuevo porque no respetaron las reglas y a las 12 se tienen que ir. Definitivamente, si tienes el sueño ligero, no te quedes aquí.


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