3/5 Raluca H. 9 months ago on Google
Good
location,
easy
access
to
the
city,
direct
access
to
public
parking
from
the
hotel
(was
a
plus
we
were
not
expecting).
Public
space
nicely
designed
and
modern,
with
an
industrial
touch
(also
replicated
in
the
rooms,
but
in
a
brutal
way).
Prior
to
arrival,
we
received
information
about
what
to
do
in
Berlin,
which
was
helpful.
Breakfast
is
ok
for
the
money
(same
every
day
though),
but
we
missed
the
omelet
(only
hard
boiled
eggs
available)
or
some
French
bakery
and
especially
a
decent
cup
of
coffee
(available
at
the
hotel
bar
with
extra
cost).
We
stayed
in
2
quadruple
rooms
(we
booked
one
double
room
and
one
quadruple
for
6
adults
in
total,
but
we
were
proposed
to
exchange
so
that
both
rooms
would
be
on
the
same
floor.
It
was
a
mistake
we
realized
too
late
and
chose
not
to
complain).
The
rooms
have
air
conditioning,
which
must
be
pleasant
during
hot
summer
days.
We
switched
it
off
and
opened
the
window,
as
the
outside
temperature
allowed
us
to
do
so.
Seems
there
is
also
WiFi
connection,
but
as
it
is
not
secured,
we
preferred
using
our
mobile
data.
The
beds
were
comfortable.
The
rooms
are
however
way
too
small
for
the
capacity
proposed
(17
sqm
for
4
beds
and
4
people).
The
circulation
around
the
beds
and
"furniture"
is
very
limited,
less
than
the
regulation,
which
is
unacceptable
for
a
newly
designed
hotel
and
raises
a
security
issue
in
case
of
emergency
evacuation
(the
open
shelves
for
clothes,
the
small
desk
and
the
additional
bunk
beds
were
not
designed
for
the
room,
leaving
limited
space
to
move
around).
The
bathroom
is
adapted
to
the
room:
a
very
minimal
~3
sqm,
just
enough
to
fit
a
WC,
a
sink
in
front
of
it
and
a
shower
(comfortable
size).
It
is
equipped
with
2
hair
&
body
gel
dispensers
(next
to
sink
and
in
the
shower
cabin)
and
a
hairdryer.
No
toothbrush
holders,
not
enough
hangers
for
the
towels.
Definitely,
the
photos
on
the
website
are
misleading
(on
purpose?)
and
the
room
surface
is
not
available.
We
travelled
with
a
dog
(medium-large
size),
no
way
for
him
to
rest
in
the
room,
without
being
in
our
way.
We
hurt
him
on
several
occasions
with
the
bathroom
door,
which
opens
over
the
room
entrance
door.
This
to
say
again
that
the
room
is
really
small.
Be
aware
also
that
there
is
no
cleaning
foreseen
during
your
stay
(for
sustainability
reasons),
only
on
demand,
probably
with
an
extra
fee,
not
mentioned
on
the
website
(read
however
all
the
info
on
the
website;
I
missed
this
one
and
was
very
disappointed,
especially
that
I
expected
the
15€
per
night
for
the
dog
to
be
for
the
extra
daily
cleaning,
as
charged
in
some
other
hotels).
Seems
that
the
75€
we
paid
in
total
for
him
were
to
clean
the
room
afterwards.
This
covers
a
lot
of
cleaning.
What
is
included
as
a
service
is
emptying
the
trash
cans
and
making
the
beds
(happened
only
once
in
5
days).
The
personnel
was
friendly,
but
not
very
helpful
with
the
questions
we
raised,
which
were
probably
too
specific.
It
would
have
been
nice
to
be
informed
about
the
direct
access
from
the
hotel
to
the
parking
upon
arrival
(I
missed
that
too
on
the
hotel
website),
as
we
mentioned
we
were
travelling
by
car.
But
we
discovered
it
ourselves
the
next
day.
Overall
it
was
not
the
experience
we
were
hoping
for
for
the
money
we
paid
(~2400€,
for
6
persons
+
1
dog
for
5
nights,
mid
July).
The
rates
should
be
adapted
to
the
services
and
comfort
this
"hotel"
offers.
With
what
we
paid,
the
expectations
were
higher.
There
is
a
lack
of
transparency
during
the
booking
process.
I
was
surprised
to
see,
when
receiving
the
detailed
invoice
I
requested,
that
the
rates
were
varying
per
night
from
simple
to
double,
never
the
same
price
per
night
per
room.
This
created
some
a
posteriori
frustration,
which
could
have
been
easily
avoided
if
all
details
would
have
been
available
when
booking.
The
rates
for
a
double
room
during
our
5
nights
stay
was
between
127€/night
to
230€/night,
breakfast
included.
The
quadruple
room
from
up
to
373€/night.