4/5 Takeaki E. 5 years ago on Google
I've
been
a
member
there
for
some
time
and
can
recommend
the
place,
albeit
with
a
few
caveats.
First
the
good
aspects:
1.
Above
all,
their
staff
are
great.
Both
the
admin
people
and
the
trainers
impressed
me
by
their
competence,
swiftness
and
good
cheer.
Nothing
of
the
dullness
that
continues
to
characterize
at
least
parts
of
the
service
industry
in
Germany.
Only
as
a
side
comment:
I
was
impressed
by
the
good
command
of
English
some
of
them
show.
2.
The
equipment
is
(almost)
state
of
the
art
both
for
cardio
and
strength
exercises.
They
have
a
great
variety
of
different
machines
so
you
have
a
good
chance
of
finding
the
exact
piece
for
your
individual
needs.
They
deserve
praise
for
a
recent
rearrangement
of
the
machinery,
including
the
creation
of
a
separate
muscle
area,
which
obviously
was
driven
by
the
effort
to
accommodate
members'
requests.
The
sheer
number
of
cardio
equipment
is
particularly
impressive.
I
personally
prefer
having
a
personal
TV
screen
on
my
cardio
equipment
which
they
also
provide,
although
the
choice
of
channels
is
much
limited
to
German
channels.
They
recently
lost
BBC
and
didn't
provide
a
replacement
so
that
users
from
the
English-speaking
world
are
now
thrown
back
to
CNN
only.
3.
Another
fine
feature
is
the
roof
terrace.
It's
fairly
big
and
has
al
fresco
lounging
furniture
so
you
can
enjoy
whatever
their
fitness
bar
offers
(and
that's
quite
a
lot)
while
sunbathing.
A
bit
of
a
resort
feeling
in
the
middle
of
Berlin.
4.
The
towel
service
they
provide
also
deserves
special
mention.
It's
really
affordable,
and
makes
your
life
so
much
easier.
It's
just
too
bad
that
quite
a
number
of
their
users
do
lack
the
civility
to
put
their
used
towels
in
the
towel
disposal,
as
they
are
requested,
but
simply
leave
them
on
the
locker
floor.
There
are
a
few
downsides,
too,
but
maybe
not
to
every
user:
5.
While
staff
are
great,
there
is
a
lamentable
scarceness
of
them.
In
particular,
the
two-level
layout
creates
problems.
Admin
people
are
on
the
upper
floor,
while
the
main
gym
hall
is
on
the
lower.
There
is
a
duty
desk
on
the
lower
floor
which
usually
should
be
manned
by
a
duty
officer,
but
in
reality,
it
is
a
rule
rather
than
an
exception
that
nobody
is
around.
So
for
whatever
question
you
might
have,
you
need
to
go
up
to
the
upper
floor,
which
is
tedious,
letting
alone
that
admin
people
not
always
will
be
comfortable
to
answer
specific
questions
related
to
fitness.
To
me,
this
is
a
management
issue,
particularly
as
Holmes
aspires
to
be
an
upscale
outfit.
6.
While
the
equipment
is
high
quality,
there
is
an
atmosphere
of
disregard
about
it.
I
observed
a
bottle
holder
on
one
of
them
broken
for
more
than
half
a
year.
Electronic
displays
often
don't
work.
When
they
do,
the
figures
are
partly
wrong,
and
you
never
are
really
sure
about
them.
The
USB
slots
on
them,
which
should
enable
you
to
save
your
own
personal
training
results
and
to
which
I
was
used
to
from
gyms
in
Asia
-
well,
the
whole
lot
of
them
never
have
been
put
to
use.
7.
Sorry
to
say
so:
the
WiFi
is
lousy.
8.
There
is
club-style
pop
music
in
the
main
gym
hall
and
heavy
metal,
heavy
percussion
on
heavy
volume
in
the
separate
course
training
rooms.
Music
there
is
so
loud
that
course
leaders
need
to
holler
at
the
top
of
their
voice
to
be
understood.
What
I
consider
inexcusable
is
the
practice
of
leaving
open
the
doors
of
the
course
training
rooms
intermittently
while
the
heavy
metal
goes
on
on
top
volume.
This
blends
with
the
pop
music
of
the
main
gym
hall
to
a
cacophonous
concoction
which,
to
me,
is
pure
hell.
How
on
earth
are
you
to
concentrate
on
your
exercise
among
such
a
din?
I
can't
help
believing
that
there
is
an
element
of
numbness
on
the
side
of
the
decision-makers
at
HP,
combined
with
a
shyness
on
the
side
of
the
practicing
members
to
complain
-
complaining
about
loud
music,
after
all,
is
considered
uncool
in
Germany
no
matter
how
bad
the
music
is.
Naturally,
some
may
enjoy
even
this
acoustic
environment.
My
unauthoritative
guess,
though,
is
that
they
are
a
minority.
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