Vivantes Klinikum Spandau Klinik für Psychiatrie, Psychotherapie und Psychosomatik image

Vivantes Klinikum Spandau Klinik für Psychiatrie, Psychotherapie und Psychosomatik

Psychiatric hospital Specialized hospital

😠 I went in in September 2018 with an anxiety disorder/depressive phase and came out again with bad withdrawal symptoms. 4 weeks there and 3 more weeks to recover from this stay. Pumped with Tavor without knowing what consequences that will have. The only way to immobilize here is with medication. Eve... People often mention patients, clinic, staff, doctors, station, nurses, withdrawal, Tavor, dirty,


Address

Neue Bergstraße 6/haus 27, 13585 Berlin, Germany

Website

www.vivantes.de

Contact

+49 30 130133001

Rating on Google Maps

1.60 (45 reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: (Labour Day), Open 24 hours, Hours might differ
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: patients (12) clinic (9) staff (9) doctors (8) station (7) nurses (7) withdrawal (6) Tavor (6) dirty (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Naoual S. 4 years ago on Google • 68 reviews
    I went in in September 2018 with an anxiety disorder/depressive phase and came out again with bad withdrawal symptoms. 4 weeks there and 3 more weeks to recover from this stay. Pumped with Tavor without knowing what consequences that will have. The only way to immobilize here is with medication. Even a nurse said that success is rare. Sure, if everyone runs around the station like zombies and is put on Tavor. I HAD to take 1 mg of Tavor 4 times a day and, if necessary (i.e. if I wasn't feeling well and a tolerance developed very quickly), even more Tavor, in addition to antidepressants and pipamperone. So I got at least 5-6 mg a day. I took these tablets every day for 3 weeks. A serious mistake was made when tapering off and I was given a high dose again, which resulted in severe withdrawal. Tremors, sweats, panic attacks, nausea, weight loss and hallucinations. Everything was blamed on an alleged infection. The doctors didn't want to admit it. Even several blood tests confirmed that I was fundamentally healthy. I put my trust in the hands of the doctors and nurses. I didn't realize what they were giving me there and how bad such withdrawal could be, let alone that people were so careless with such highly potent medications. You would think that the doctors and nurses know what they are doing. But it was only after my visit to my doctor that I really realized what they had actually done to me there. I absolutely cannot recommend this clinic. Especially when you really need help and trust the doctors so much. I've never had anything to do with benzodiazepines. I didn't know what they were giving me there. And then I stood there and went through terrible withdrawal. Of course, the doctor's letter didn't say anything about Tavor or antidepressants. Only after I really put pressure on them did they reluctantly hand over the documents that showed how much Tavor and Sertraline I had actually received. I felt much worse than before... I felt like I was being poisoned. I just needed someone to talk to. Today I can say that going to this clinic was the biggest mistake. Furthermore, there was only one nurse who seemed to enjoy his job. Otherwise there was some blasphemy in the presence of the patients. One nurse even called us Pack. Respect and empathy are a foreign word here. There was hardly any response to physical symptoms. Just keep putting the tablets in. The main thing is that you are calm! It was not recognized that not only I, but also other patients were suffering extremely from the many medications. Mistakes are very reluctant to admit here. The carers are sometimes untraceable. This has become very dangerous, especially in patients with severe attacks, where other patients had to intervene. If you really need help, you shouldn't go to this clinic!!
    52 people found this review helpful 👍

  • 1/5 Detlef “Blauerflug” k. 2 years ago on Google • 60 reviews
    Here is a little insight into my experiences in House 4 of the Vivantes Klinikum Spandau. I was in ward P3 of the hospital and had undergone withdrawal there. The staff was friendly at times. The station was very dirty, especially the sanitary facilities, which were contaminated with urine and limescale. The rooms were cursorily wiped down There was no mention of dusting and that in a hospital! I took pictures of the unclean conditions and will forward them to the appropriate authorities. The freight elevator was broken. At times there was only cold water available for showering on the ward. In general, this stay was a disaster, for which I still have to pay daily. For this reason, I cannot recommend staying on this station in any way.
    16 people found this review helpful 👍

  • 1/5 Körnchen P. 5 months ago on Google • 72 reviews
    It's really bad, no one can get healthy here, when I went to visit my friend there was feces all over the ward, when I left after 3 hours the sausages were still lying around. Not to mention the toilet itself, I preferred to avoid it. I noticed how nurses treated patients like animals. They administer strong medications without a doctor's order and without this being necessary; they don't ask whether you are taking other medications to rule out interactions. I think anything is better than this clinic.
    4 people found this review helpful 👍

  • 1/5 Cute C. 4 years ago on Google • 4 reviews
    Unfortunately it is very dirty and there are almost no employment opportunities for the patients. I would very much like the Spandau district to invest more money and effort in the treatment of mentally ill people. As a relative, I am very disappointed by the circumstances. Although the nurses seem nice and are probably doing their best (at least I hope so).
    17 people found this review helpful 👍

  • 1/5 Monik P. 1 year ago on Google • 5 reviews
    no matter which station, but p1 in particular is catastrophic. Cleanliness? I don't think they even know how to spell it. They don't take care of patients, instead they pump you full of benzos to keep you quiet. I even had to go through lorazepam withdrawal. incredibly dirty and anti-social there. I'd rather bleed to death than be admitted there again!
    15 people found this review helpful 👍

  • 4/5 Mike 1 year ago on Google • 10 reviews
    Day clinic: I don't understand the negative words. I am very satisfied with the care and therapies. I'm driving all the way from Hohenschönhausen to Spandau because of a special form of therapy. The therapists take their time and the practices put a lot of effort into addressing the patient's concerns. Of course it's super hard to recognize your problems, but that's why you're in therapy to change something so that you can cope better. So I've already been helped by giving the problems a name so that I can now open up ways to minimize them. The nurses are super patient, of course they are just people and the amount of different personalities (patients) is not really easy for the registration staff either. In summary, I have to say that the building is super old and absolutely run down, but the people in it are nice and open. I don't regret the decision to take on 2 hours of driving time every day. Because the important thing is whether you can be helped or not. I think everyone puts a lot of effort into helping the patients (i.e. me), thank you very much for that. And that's not a scam!!!
    10 people found this review helpful 👍

  • 2/5 Mike L. 3 years ago on Google • 6 reviews
    4 stars for inpatient treatment on P4. I felt in good hands there. Good doctors, good therapists, good nursing staff. Minus 3000 stars for the day clinic. After the TK I felt worse than before. The behavior of the therapists there is completely unacceptable to me. Since infection protection through mouth and nose protection in the groups seems to play a rather subordinate role, even with the increasing number of cases, you have to be happy if you go out here without Corona.
    10 people found this review helpful 👍

  • 1/5 Marcel P. 1 year ago on Google
    (Translated by Google) Good day! I have never had to endure such an arrogant conversation with a senior physician. He knows how it is to put these people cold within - I think it was 15 days, and then send them to long-term therapy. Dear Mr. Senior physician, also knows exactly that this approach is very difficult to reconcile with work and family and can end in social decline. But: "It's his philosophy!" Such a person should have trained as a medical specialist in a field in which empathy is not required. I can only recommend everyone, please go to the Charité at the main station. There are competent doctors, staff, psychologists with empathy and a plan! (Original) Guten Tag! Ich musste noch nie so ein überhebliches Gespräch mit einem Oberarzt ertragen. Er weiß, wie es ist diese Menschen innerhalb von - ich glaube es waren 15 Tage kalt zu setzen, um dann anschließend in die Langzeittheraphie zu schicken. Der liebe Hr. Oberarzt, weiß auch genau, dass sich diese Vorgehensweise sehr schlecht mit Beruf und Familie vereinbaren lässt und im sozialen Abstieg enden kann. Aber: " Es ist seine Philosophie!" So ein Mensch hätte sich im medizinischen Bereich in einem Gebiet zum Facharzt ausbilden lassen müssen, in dem man keine Empathie benötigt. Ich kann nur jedem Empfehlen, geht bitte in die Charité am Hauptbahnhof. Dort gibt es kompetente Ärzte,Mitarbeiter,Psychologen mit Empathie und einem Plan!
    6 people found this review helpful 👍

  • 1/5 Annette B. 1 year ago on Google
    (Translated by Google) Worst psychiatry in all of Germany. I went in with depression and out with psychosis. Staff only smokes outside and has no idea about mental illnesses. You will be let down there. Toilets and shower facilities are under all sow. Find another clinic. Wasted time there! (Original) Schlechteste Psychiatrie in ganz Deutschland. Bin mit Depression rein und mit Psychose raus. Personal raucht nur draußen und hat keine Ahnung von Psychischen Krankheiten. Man wird dort im Stich gelassen. WC's und Duschmoeglichkeiten sind unter aller Sau. Sucht Euch eine andere Klinik. Dort vertane Zeit!
    3 people found this review helpful 👍

  • 5/5 Morris W. 2 years ago on Google
    (Translated by Google) I feel very well looked after there, well, the girls at the reception could smile a little more, are often grumpy and only talk about the most necessary things. (Original) Fühle mich dort sehr gut aufgehoben, gut, die Mädels an der Rezeption, könnten mal etwas mehr lächeln, sind oft mürrisch und reden nur das notwendigste.
    3 people found this review helpful 👍

  • 2/5 Diana 2 years ago on Google
    (Translated by Google) I am satisfied with the day clinic! Correction six months later: My satisfaction was based on the work of Mrs. Köck, who unfortunately - but understandably - is no longer there. A big problem are the girls who are allowed to play therapists, under the direction of a girl who urgently needs a psychological assessment! So what is still there NOW (2022) cannot help you - because far too ignorant, far too young and mentally too simple. The problems of an adult cannot be understood! Finally, there remains the great wish that the lying, left-wing bacilli Padrock gets what she deserves! (Original) Bin mit der Tagesklinik zufrieden! Korrektur sechs Monate später: Meine Zufriedenheit basierte auf der Arbeit von Frau Köck, die leider - aber verständlicherweise - nicht mehr da ist. Großes Problem sind die Mädchen, die Therapeutin mimen dürfen, unter der Leitung eines Mädchens, dass dringend psychologisch begutachtet werden sollte! Was also JETZT (2022) noch da ist, kann einem nicht helfen - weil viel zu unwissend, viel zu jung und geistig zu einfach gestrickt. Die Probleme eines Erwachsenen können nicht verstanden werden! Zuletzt verbleibt der große Wunsch, dass die lügnerische, linke Bazille Padrock bekommt, was sie verdient!
    2 people found this review helpful 👍

  • 1/5 Arthur M. 1 year ago on Google
    (Translated by Google) PIA? A joke. Hardly reachable by phone and if you complain, the patients are the culprits. But what is the best thing to do there? Make break. (Original) PIA? Ein Witz. Telefonisch kaum erreichbar und wenn man sich beschwert sind die Patienten die Schuldigen. Aber was kann man dort am besten? Pause machen.
    1 person found this review helpful 👍

  • 5/5 Zagathou S. 1 year ago on Google
    In schweren Zeiten wie diese, tun die Arbeiter alles Menschen mögliche um die schwachen und Kranken aufzufangen. Danke für euren Dienst 💚 Ich bete / flehen zu Gott, daß ihr Kraft erhaltet um noch weiter durchzuhalten 🙏🏻 Ich bete das euer Streik erfolgreich sei 💚🙏🏻
    1 person found this review helpful 👍

  • 1/5 Valerie L. 1 year ago on Google
    (Translated by Google) they do deserve zero stars!!!!! dirty and nobody feels responsible! (Original) die tun verdienen nulll Sterne!!!!! dreckig und keiner fühlt sich zustähndig!
    1 person found this review helpful 👍

  • 1/5 Christin G. 1 year ago on Google
    (Translated by Google) very sad number, who is dependent on this clinic because he lives in the wrong district (spandau)... is in the A****!!!!!!!! (Original) ganz traurige nummer, wer auf diese klinik angewiesen ist, da er im falschen bezirk wohnt (spandau)... ist am A****!!!!!!!!
    1 person found this review helpful 👍

  • 1/5 _Marie_ 1 year ago on Google
    (Translated by Google) Nurses are very rude! Not to mention the incompetence. (Original) Pfleger sind sehr unfreundlich! Von der Inkompetenz ganz zu schweigen.

  • 1/5 birgit b. 6 years ago on Google • 2 reviews
    Station P3 totally shocked me. That staff is totally unqualified and the entire station is dirty. There isn't even soap to wash your hands. -> incredible conditions At station P1 the staff there was totally unfriendly and superficial. You are not taken into account as a person at all, all patients are put under one roof. Attentiveness of the staff is zero. Doctors are hard to come by for a personal conversation. I think there is hardly any communication between doctors and staff. And you are portrayed as a malingerer, even though you have been a chronic pain patient for 16 years and have everything documented. Simply an impudence.
    41 people found this review helpful 👍

  • 1/5 Motte K. 1 year ago on Google • 1 review
    Highly recommended, excellent care, here you are taken seriously and receive professional care around the clock. Daily doctor's visits, competent psychiatrists are on site at all times and patients are looked after 24/7. There is also a wide range of therapy options available “Is in need” is caught here! I would recommend it to anyone who can't afford to stay at the Hilton Hotel. Ultimately, the nurses/nurses are the ones who keep the shop running with all their might, and they are the only ones who deserve 10 stars!
    8 people found this review helpful 👍

  • 1/5 Sandra I. 1 year ago on Google • 1 review
    I'm going to change doctors, I'll always take one. I've had a strong pulling sensation in my back since last night. I tried to make it clear to me that it doesn't work that way and I even cried. I'm 35 years old. I'm at the end. Ah yes, and earlier in the open stadium the doctor said gave me the wrong tablets and loaded them into the intensive stadium and the head of psychiatry had the audacity to claim that I had taken them myself. No, that's not possible
    3 people found this review helpful 👍

  • 1/5 Nele 1 month ago on Google • 2 reviews New
    Very dirty. Patients are sometimes treated very disparagingly and disrespectfully by the nursing staff.
    2 people found this review helpful 👍

  • 2/5 Thomas S. 2 months ago on Google • 2 reviews New
    Can someone help me, I'm looking for Sandra, maybe she works for you and she wanted to work there. I know Sandra from Rewe von Buch


Call +49 30 130133001 Open on Google Maps

Trends



Last updated:

Similar Specialized hospitals nearby

Last updated:
()