Zentrum für Neurologie Berlin Charlottenburg image

Zentrum für Neurologie Berlin Charlottenburg

Neurologist

One of the Top rated Neurologists in Berlin


Address

Fasanenstraße 5, 10623 Berlin, Germany

Website

www.zentrum-neurologie.berlin

Contact

+49 30 224459010

Rating on Google Maps

4.00 (68 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 12 PM, 1 to 5 PM
  • Tuesday: 8:30 AM to 12 PM, 1 to 6 PM
  • Wednesday: (Labour Day), Closed, Holiday hours
  • Thursday: 8:30 AM to 12 PM, 1 to 6 PM
  • Friday: 8:30 AM to 12:30 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: practice (15) time (12) doctor (11) appointment (10) Kretzer (10) friendly (8) patient (8) recommend (7) eine (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 H.N J. 5 years ago on Google
    Ich hatte gerade das grosse Glück, eine ärztliche ( Dr. Reiner Götze)Untersuchung zu erhalten. Vielen Dank an die Behandlungsbereitschaft des Arztes und besonders an die Rezeptionistin. Sehr warm, enthusiastisch und hat versucht alle Probleme für mich zu lösen, obwohl ich unerwartet ohne Termin kam. Die Praxis ist super cool, mit Klimaanlage, modernen Maschinen und Werkzeugen, um die Ursache der Krankheit herauszufinden. Ich fand mich gut aufgehoben und bin glücklich und besser mit dem gesund, das ich eine zuverlässige Adresse wie hier gefunden habe. Gestern war mir sehr schwindlig, deshalb suchte ich schnell eine Praxis in der Nähe bei mir , oh mein Gott , so Schreckliches, ich dachte als Filmgeist, ich habe auf einem trostlosen Boden den Affen verloren ... Unglaublich in Berlin Es gibt eine Praxis in der schrecklichen Szene, die in Ohnmacht fällt. Ich rannte zurück zur Tür. Es gibt viele Leute, die sagen, dass Online-Bewertungen nicht richtig sind, aber ich lese immer Kundenrezensionen, bevor ich dorthin gehe. Das Geisterpraxis hat keinen Kommentar von irgendjemandem.Herzlich Danke dem Team von Ärzten der Zentrum für Neurologie. (Translated by Google) I was very fortunate to receive a medical (Dr. Reiner Götze) examination. Many thanks to the doctor's willingness to treat and especially to the receptionist. Very warm, enthusiastic and tried to solve all the problems for me even though I unexpectedly showed up without an appointment. The practice is super cool, with air conditioning, modern machines and tools to find out the cause of the disease. I felt that I was in good hands and am happy and better healthy that I have found a reliable address like this. Yesterday I was very dizzy, so I quickly looked for a practice near me, oh my god, so terrible, I thought as a film ghost, I lost the monkey on desolate ground... Unbelievable in Berlin There is a practice in the horrible scene that faints. I ran back to the door. There are many people who say online reviews are wrong, but I always read customer reviews before going there. The ghost practice has no comment from anyone. Heartfelt thanks to the team of doctors at the Center for Neurology.
    10 people found this review helpful 👍

  • 5/5 Sascha P. 1 year ago on Google • 279 reviews
    A really great practice with very friendly staff. Although the examination was very unpleasant and joking. The lady made everything bearable with her charm and a very nice conversation. The examination by the doctor afterwards was simply great. I felt like I was in good hands at all times and can only recommend this practice.
    2 people found this review helpful 👍

  • 5/5 N. P. 4 years ago on Google • 175 reviews
    Just GREAT doctors and services each time i was there everything was ontime and on schedule!! im Dr wiese patient for almost 3 years now and always happy to talk and get his advise on my conditions , He can speak English perfectly ofcourse, super friendly and extremely caring about each detail when im explaining , so happy that previous doctor referred me Dr. Wiese !! and totally recommend him !
    3 people found this review helpful 👍

  • 1/5 King of the M. 5 months ago on Google • 8 reviews
    Private patients - MS patients and people who need a severely disabled person's ID should avoid this practice if possible! After my own visits there, I can no longer imagine that so many people supposedly had good experiences with the shed; the positive reviews also sound a bit “strange” in their wording.
    6 people found this review helpful 👍

  • 5/5 Dajana W. 5 months ago on Google • 30 reviews
    I would like to take this opportunity to thank the entire practice team. Communication always works perfectly. I have rarely met such a competent, empathetic and friendly doctor as Dr. Met Kretzer. He always has an open ear and takes loving care of his patients. Even if the waiting room takes a long time or is very full, he takes enough time and only lets you leave when all questions have been answered. Even in acute situations, I have always had the opportunity to speak to him, be it in person, by telephone or via video consultation. So thank you again!
    3 people found this review helpful 👍

  • 1/5 Petra K. 3 months ago on Google • 5 reviews New
    I called to make an appointment. They asked me if I was already a patient there. After I said no, they simply hung up on me. Such behavior is unacceptable!
    3 people found this review helpful 👍

  • 5/5 Suzana 1 month ago on Google • 92 reviews New
    I have never experienced such a friendly, compassionate, humane and professional doctor. Dr. Keller is one of the best things that could have happened to my sick mother. All the doctor's assistants were also just great. Thank you for being so kind and supporting us. My mother and I are eternally grateful for your help.
    1 person found this review helpful 👍

  • 5/5 dorothee k. 5 months ago on Google • 68 reviews
    Very friendly staff and professional support
    1 person found this review helpful 👍

  • 5/5 Danny K. 1 year ago on Google
    (Translated by Google) I have been a patient of Dr. Kretzer, I am very satisfied with the Dr. and his employees, always responded to emails almost immediately, I would like to thank you very much for the very good support. (Original) Ich bin seit 2018 Patient von Dr. Kretzer, ich bin sehr zufrieden mit dem Dr. und seine Mitarbeitern, immer auf Mails reagiert und zwar so gut wie sofort, ich bedanke mich ganz herzlich für die sehr gute Betreuung.
    2 people found this review helpful 👍

  • 5/5 L Z. 4 years ago on Google • 52 reviews
    English friendly Nice receptionists Nice nurses Great physician Dr. Kretzer I have been there for initial examination as a new patient and I am already convinced this is a right clinic. Lucky me!
    1 person found this review helpful 👍

  • 2/5 Bel G. 3 weeks ago on Google • 16 reviews New
    I can't recommend it because as a new patient with symptoms I can't get an appointment. Also no chance of getting anyone on the phone. How can it be that there is no appointment at a doctor's office??
    1 person found this review helpful 👍

  • 1/5 Max L. 2 weeks ago on Google • 14 reviews New
    Dr. Götze is not recommended for anyone. After two minutes he says something like "take these pills, if they work you have the disease" and wants you out of the room.
    1 person found this review helpful 👍

  • 5/5 Helin D. 4 months ago on Google • 14 reviews
    Dr. Götze is characterized by his friendly nature and takes the time to address all concerns. His excellent care and attentive approach make him a recommended neurologist.
    1 person found this review helpful 👍

  • 5/5 Cilia _. 6 months ago on Google • 7 reviews
    It was the first time I went to see Dr. Götze, because I come from another practice dissatisfied. I was very happy after this appointment because Dr. Götze really took a lot of time for me and the questions from me and my partner. In my opinion, I received very competent answers that brought me up to date with the current state of medicine. I am very happy that I finally have a practice again where I can feel comfortable. Above all, I think it's nice that the practice offers the infusion therapy I need.
    1 person found this review helpful 👍

  • 5/5 Aron L. 5 months ago on Google • 4 reviews
    Dr. Kretzer is a fabulous doctor who has a very high level of expertise. He takes his time, listens and radiates calm. Dr. Kretzer tells everything so that the patient can understand well. He determines the treatment plan for therapy and further examinations. This doctor is a gift from God, a doctor you can trust. Unfortunately, there aren't many doctors like Dr. Kretzer. Experienced great helplessness and fear as patients before we went to Dr. were Kretzers. Thank you Lutrin family
    1 person found this review helpful 👍

  • 5/5 Claudia 5 months ago on Google • 4 reviews
    The first time I was in this clinic. Everything was wonderful, the doctor saw me without waiting. I was very satisfied with the treatment. I would happily recommend it. 😌
    1 person found this review helpful 👍

  • 1/5 Jörg D. 1 year ago on Google
    1 Stern für die nette Rezeption. Ich habe ca. 2 Monate auf den Befund der Ärztin gewartet und musste mehrere Male nachfragen. Nie wieder. (Translated by Google) 1 star for the nice reception. I waited about 2 months for the doctor's findings and had to ask several times. Never again.
    1 person found this review helpful 👍

  • 5/5 d c. 7 months ago on Google • 9 reviews
    Dr. Kretzer not only made time for an appointment the following day to treat my acute vertigo but listened to me and provided advise on how to manage the crisis. He speaks perfect english and will perform various tests in order to find the origin of the vertigo episodes. Highly recommend his practice and him as a Dr. Thank you again

  • 5/5 Eike S. 1 year ago on Google
    Eine aufmerksame, freundliche Gesprächsführung bei der ersten Kontaktaufnahme, eine super zeitnahe Terminvereinbarung, ein netter Empfang beim Aufsuchen der Praxis, eine kurze Wartezeit bis zur Behandlung, straff durchgeführte Voruntersuchungen durch das beauftragte Praxispersonal, ein ausführliche Untersuchung durch den behandelnden Arzt (hier: Dr. Kretzer) mit sich anschließendem informativen Arztgespräch und das als Gesamtleistung in einer angenehmen Praxis- und Behandlungsatmosphäre! Vielen Dank und mit besten Patientengrüßen (Translated by Google) An attentive, friendly conversation with the first contact, a super timely appointment, a nice reception when visiting the practice, a short waiting time until the treatment, tightly carried out preliminary examinations by the assigned practice staff, a detailed examination by the treating doctor (here: Dr. Kretzer) with subsequent informative Consultation with the doctor and that as an overall service in a pleasant practice and treatment atmosphere! Thank you and best regards

  • 1/5 Sally P. 2 years ago on Google • 2 reviews
    Worst receptionist you can find in Germany!! Some are rude and totally racist ( specially if you ask for English help 🥺🤦🏼‍♀️) !! They, for sure in these last 2 years ( after corona) Never answer the phone ! I mean Never !! If you send Email , you will get answer! Randomly!! And they are more than 3 always there, when you go in person and ask them they just give a shoulder up and say “ohh we are so busy and just 3 of us we can’t answer the phone 🤷‍♀️😒😦” Im patient more than 4 years but wanted to write this comment at least sb will check their behavior!! And quality of their work! never the blood test was normally (without pixing 2 times)gotten ! Always with lots of problems and bruises!! The Zentrum has great doctors but unfortunately they chose really bad receptionists , sometimes i feel they are trained to make you suffer as a patient!! Or even as human being!! If my doctor has another praxis i will definitely changed the praxis to the other one cause doesn’t worth each time you suffer to get an appointment or give a blood sample or ask for your results!!
    8 people found this review helpful 👍

  • 1/5 Zam Zam E. 3 years ago on Google • 1 review
    I went to this clinic but unfortunately I was turned away. One of front desk lady told me they operate on only appointment. Surprisingly another Patient who was in front of me was given a form to fill as a first time visitor. She was asked if she had an appointment and she answered no. She was asked if she is already a Patient and she answered no. She was given a form to fill and asked to wait at the waiting area. I would not recommend this place particularly for People of Color.
    8 people found this review helpful 👍

  • 1/5 Kerim K. 3 months ago on Google • 1 review New
    So hello to everyone, I called earlier and my wife was asked if she had already been treated in the hospital and she said no, she hung up straight away, so that's really really bad of you. I can't recommend it. I would prefer not to give any stars, but it's okay unfortunately not
    3 people found this review helpful 👍


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