Signed up couple days ago. Tried to go to the gym for the first time and it’s closed. No announcement anywhere. ---------- EDIT: The answer to this review is unfortunately not satisfactory. There might of course be problems and the studio can be closed temporarily. The issue was about communication. Going there very early in the cold and seeing it closed is not great. You can send email/sms notifications or at least announce it in the website. Nevertheless, thank you for the reply. ------- EDIT 2: The studio is not too big and it's busy even at 9am, so you should avoid peak hours. I am going there outside of peak hours, so I can use any machines without waiting too long. It's good that it's open 24 hours. It's clean. The changing rooms are nice. The lockers don't need a lock and you can just use your member-card to lock/unlock. You can find sanitizers to clean equipment everywhere. The air conditioning is inadequate, but it's bearable when it’s not busy. Even though it's a small studio, there is a good variety of machines that you can use. There is a "ladies only" area which I find it not so good as a man, since it's mostly empty, at least during my visits. There is a ladies only gym two streets away. It makes the gym even smaller for men. It could be nice to add a time condition to that. Something like: Ladies only between 10:00-19:00 They don't have any personal trainers, any the "trainers" are not to be seen often, so you cannot really ask for any help. The air is a bit stuffy, and the air conditioners are not enough. Overall it's a decent gym if you know what you are doing, but there are better ones.

Worst fitness club I've ever been to. Avoid like the plague.

Great gym! I'm totally satisfied! Thank you!

I used to be a member for several years. Back then the equipment was good, once they upgraded it, I didn't like it anymore and switched to another gym. Not sure if this has changed by now, but the "air unit" was centralized for the whole shopping center, and didn't work on high enough capacity after the center colsed or Sunday.

Edit: super fit tried to have this review deleted. Shoddy! Needs updates. The air circulation is a big issue here. Can get quite warm . The gym is noisy. There’s techno music playing in one room, there’s a trx class happening in open space with a trainer yelling into a microphone, and a Zumba class taking place in the least insulated room ever with all the walls shaking. Coming outside of peak hours helps. Everything’s a bit dusty and looks like hasn’t been cleaned in a while. Some equipment needs updating.

Mostly great, great experience still a member, but there is one experience that i don't appreciate, when i forgot my towel someone who works there came asking me to leave, I said ok and left, when I mentioned the fact that many don't have any towels and I 've seen that with my own eyes he lied to my face saying that he checked everyone, the worst part was he was watching me until I left like I'm somehow dangerous or a thief, and the way he spoke wasn't really polite or nice. had to mention this story bcs it really annoyed me and still. And 1 star because of it.

Rude and absolutely lazy staff. Asked for a tour of the gym before signing up which was blatantly denied unless u pay 20€ in advance. An absolute joke!

1) There is no reasonable ventilation. Administrator said that that they can't control ventilation and their ventilation system is the same as in other parts of the building. I was burning alive on the treadmill! 2) What's more, after I lost all my hopes for training on treadmill, I started using jumping rope. Guess what: administrator approached me and said that I CAN'T USE JUMPING ROPE IN ANY PART OF THIS SPORTCLUB! This is abolutely ridiculous! TL;DR Don't waste your time and money. This place is impossibly hot in the summer and admins don't have any understanding of what customer support is.

I don’t know what has happened to the gym in the past two years but it has become absolutely disgusting. Super dirty, stinks everywhere there is no ventilation whatsoever and they lowered the price of the membership. Now there is an overdose and overcapacity of people it’s ridiculous. Morning afternoon and evening always full. Especially the one in FRIEDRICHSHAIN do not go there. It’s ALWAYS full and they have the oldest equipment some things are even broken and there is no maintenance. Absolutely disappointed it was not like this before covid.

Visiting from London I had contacted SuperFit in advance about a day pass. On arrival in Berlin and visiting the location I was told that I could not wear my street trainers in the gym and needed another pair of shoes. I was directed to the shopping mall where I was told I could buy new shoes to train in and also a towel (they didn't provide). Apart from being served by possibly the rudest woman I've ever met, I couldn't believe what strict (and stupid) rules this business has for visitors. I don't travel with 25 pairs of shoes but if they'd bothered to tell me when I emailed them in advance, then I could have been prepared. So all in all it was a total waste of my time visiting this business. However if you do want to be treated like a worthless, insignificant customer do stop by here for some of their top class customer service at the front desk. I believe that if someone hates their job and serving customers that much, she should probably get a different job. Welcome to Berlin!

What a rip-off. I have communicated already with the staff but it does not result in any change. I’ll have to write it here as a review so others can see. I have a one year contract and I don’t want to avoid paying. But if I am sick and can not train for the initial 10 days of the month, then suddenly I get a Warning letter and a 5 euros charge, even though it is just an email sent. Can’t you just send an email as a reminder to pay for one time before you start to charge a 5 euros warning? Does it cost you 5 euros to send an email? Last time I was abroad for 3 weeks and I got charge 5 euros already, this time, because I am sick, and I can’t go to the gym, as a result, you charge me 5 euros for the delay in payment. There's a better way to remind people to pay than a 5 euros warning, and you will never have me again in the club as the customer. Thank you.

Studio is clean and the trainers are very nice. Likes the guy who speaks like a voice actor during team training. He puts me in a good mood. Zumba guy is awesome too. Pilates man....BEST! TYPE! Step is my favorite course and I think it could really be offered more often.

A small gym in the Ring Centre in the Friedrichshain district. Unfortunately it is usually overcrowded, so it is difficult to achieve the desired training. Shame! The sauna is one small sauna and also always full of people. The room in front of the sauna has very little seating and is very uncomfortable. Completely wasted and misused space.

It is crowded all the time as it is relatively small gym. Equipments are also limited and you might have to wait for your turn else everything is good apart from there above mentioned things

Please don’t come to this gym, any of the superfit branch is a scammer. Their staffs told you that you can freeze your membership when you are registering but you actually can’t. They are not replying emails and telephone calls, only punctually telling you to pay🙂 would suggest not to pay for this terrible service

Love to work out at this place. Friendly stuff, always clean, good condition, all supply included. Also the stuff is speaking English that’s a great plus. Open 24-7

The team is super nice. The course instructors vary greatly in their quality. From great to didactically technically poor. I often notice that people train in street shoes and clothes, and that guys don't wash their hands after using the toilet. The latter is educating people, everything else can be looked at. Maybe randomly, at random times, have the replacement shoes shown for 10 minutes?! I'm glad I don't have an annual membership, just monthly as I feel like it. This anti-social behavior is not sustainable in the long term. But this is Berlin.

I go to SuperFit 5 days a week. The staff is incredibly friendly. The gym is clean. My fellow members are like neighbors, we always acknowledge each when we come and go. The back workout area could be better ventilated, but that is the windowless design of the shopping mall. Overall, the SuperFit Friedrichain is a great studio with a local feel and friendly atmosphere.

Very clean, nice and quiet, pleasantly bright and not too crowded. However, you have to pace yourself carefully and distract people from their cell phones here and there 😁

Terrible the worst gym in the world! A total scam! There is no air in the gym! No window and you can’t even breath! Before you enter you sweat like crazy! The worst decision I made in my life. There is no ventilation system and they don’t care, I literally was about to pass out so decided to quit working out all together!!!

There is literally NO AIR-CONDITIONING in the gym space. Not sure how they can be ok running there gym while it’s hotter in the gym then it is outside. Deffs don’t recommend if you want to do cardio and not feel like your working out in a sauna. Never been part of a gym that didn’t have properly working AC & ventilation… wish I knew before I Joined the gym. They don’t warn you… now you know!

Actually a good studio but unfortunately it just gets fuller, fuller and even fuller. Complete strength training? Hardly possible for working people. The free weight area is very small and some of the equipment is far too tight. 2x lat pulldowns, 1x rowing on the cable pulley, good luck being able to use the device. The studio is suitable for those who mainly want to do cardio (plenty of equipment available), are more interested in the courses or are able to train before 4 p.m./after 8 p.m. for work purposes. Unfortunately I have to advise against everyone else.

Great gym, grsat stuff , the machine are really buusy sometimes especially for the upper body so come in the right times and use the 24/7 feature. Great wifi to work from while on tge threadmill. I was afraid to come because of some bad reviews here but I'm happy I did.

I wanted to do a trial training session today, but registration is only possible with a personal ID or passport?? 🤬 So far I've never had to show my ID at a gym and so I didn't have anything with me. Unfortunately, the staff wasn't helpful either: they were stared at blankly and sent away again. It's a shame, but then I'll just spend my money somewhere else... 🤷🏻‍♂️

I don’t rate this gym for so many reasons, first of all it is poorly equipped for weight lifting, so many machines that are less used than free weights still they occupy a very large space compared to the weight lifting space. Not one bench press rack, no space for important exercises like hip thrusts or deadlifts, and this goes without talking about how messy and unorganised the dumbbell section is. Secondly, the staff (not all of them though) are rude and love to impose the weirdest rules (rules that change depending on the person in charge !!). I was interrupted in the middle of my set (which goes against gym etiquette, any gym rat would know ;) ) to be told not to do an exercise in the space I was using, although I did the exercise using a plate that was literally in the space I was being kicked away from. Lastly, given I was a foreigner, the one month pass was extremely overpriced for the terrible service they gave.

I went to sign up at this gym, the woman at the reception told me that I need my anmeldung and ID, I gave her everything, but then she said she also needs my passport because my ID doesn't seem valid and that she doesn't understand anything because it's Greek. I saw her that the ID has everything also in English and that I travel to Europe with this ID without any problems, but she continues to look at me as if I have a fake document. Maybe she doesn't even know that Greece is in Europe , she was rude and told me to go home and bring my passport but of course I will never go back to this gym-police station. I have never had a similar experience in any gym or even an airport in Germany.

I wish I could give them less than 1 star but unfortunately the option is not available. To hate this gym I have following grounds. 1. I subscribed to the gym via their website using English language. As per website, I was supposed to go to any of the gym to execute the contract by signing it. They sent me a contract via email that was in German language. As I never went to the gym to sign it so I didn't bother about it. After 2 months they asked me to pay a handsome amount to them including fines. I asked that I never signed, they said still it is binding. I paid the sum 2. I terminated the contract immediately but it is going to effect next year and i have to either go to gym or pay them. 3. Meanwhile I got severe skin allergies and got pregnant also and asked them to pause the contract so I can get myself checked and treated, and they are not letting me to pause the contract. I am much depressed due to their inhumane behaviour. And they don't attend the calls and reply to emails very late. I am going to sue them definitely. No one must go to this gym. It is filled with unprofessionals.

Okay gym, hard to believe that it won best gym in 2021, considering other gyms such as John Reed, McFit, Fitness first. Things that bothered, no proper bench press, no 25kg plates, nor enough plates bros fighting for plates, cause the 20kgs are not really enough if there are more than three strong guys training, anyways I was doing leg day quite annoying to load the bar with 20’s instead of 25’s for Deadlifts, thus the adductor machines are in the women area, and no ankle straps, so are guys not supposed to train their adductors or what? Seems to me that the one in Köpenick despite of being smaller is better than this one…

I am 2 years almost at superfit ! I feel like my home there . The gym is clean , the team with the trainers is amazing! I love them all :)) I am mostly satisfied with Gaetano Janny and Hailen 🧚🏻‍♀️ Super friendly and help me a lot with my workouts . Thank u guys ! No more words ! I could give more 🌟

I super satisfied ! I m so blessed to go at this gym , cause the people there are so nice and friendly, the trainers mostly ! I love these guys there ! 🌸✌🏻🙌🏻 I m pleasant from everyone especially from my two lovely girls Janny and Aileen 🫶🏻🌸 and the guys Gaetano 💯 Daniel 💯 and Patrick💯🙌🏻🤝🏻 💪🏻 Many greetings :))

Hi Super Fit team, You have nice gym around Berlin. I love them, But the reason of this low ratting just for this location gym is. You have few machines which are really important for workout {cable, Back press few more} which your customer cant use due to gym worker put sign board there { 1.5 meter distance}. We are aware about covid issue and trust me everyone in gym follow all the rules and keeping distance and wearing mask. But it desnt make sense, you only have 2 machine{above metinoned} to use for workout and both machine gym worker not letting your customer to use. This make me & for sure many your customer unhappy at this moment. I hope you take a look into it. Thank you so much

The one in Neukolln is a bit better because of glass walls and more space. Not their fault tho, it's just the way the mall space is designed. Sometimes too crowded due to its small size. But well used space, I like equipment, it has everything I need. They sometimes play techno in speakers, which is better than annoying radio music that penetrate through headphones like other gyms do. This gym doesn't discriminate any gender or whatever, staff and people are nice, mb coz it has Fhain spirit. I am member of other more expensive gyms too, but I prefer to still go to this one for my regular workouts. They recently updated dumbbells even tho old ones were just fine. I update my review to 5 stars since they literally did everything they could to make experience of this gym better.

I'm extremely satisfied with my gym. I've been in love with Les Mills classes for many many years and still consider myself very lucky to have found them here :) The place is small but very well maintained and always clean. Instructors and other staff are very friendly. I've paid way more for less service in the past. A couple recommendations for improvement would be to 1. have a few classes in English and 2. improve/start communication via email. Especially during the pandemic I missed important updates (like the access to lesmillsondemand) due to not following on Instagram. But overall, great gym. Highly recommended :)

Decent good gym, but crowded at peak hours. When crowded it is very loud, hot and no air.

Relatively small studio with low ceilings. Therefore it smells very sweaty and the studio is quite full at peak times.

A very good fitness studio, open 24/7. A great course offering. Friendly staff, a huge range of fitness equipment. Price/performance unbeatable. The ideal gym for me as an early riser.

Very cool people working there and nice equipments and structure.The main problem is that it is absolutely crowded, every time, every day. In the rush hour it is impossible to train without getting annoyed.

Superfit late fee is outrageous at 5 euros. I was about to go ask the staff how to pay manually once I saw the payment was missed, but superfit was faster and charged me this extra money before I finished work. So now I am writing this review. Hopefully your fiver was worth it!

Great atmosphere, great studio, great team. Members are super nice! Drinks included in the price. Very good condition of the devices.

Their deal for 14€ is great! Well not really 14 more like 17 after all other payments, but even with that a great deal! Equipment and personal are also top tier!

Great studio, great employees! Edit: it's a shame that the studio manager has changed. The previous studio manager was very close to the members and had a warm and open manner. Unfortunately, I miss that since the change...

The gym is not so big but very well equipped in comparison to bigger gyms. I find all machines I need, 4 squat racks, and a large free / bodyweight training area. The staff is very nice. It's a great gym, better than many more expensive ones.

Classes are great because they are Les Mills program, but their customer service is awful.

I go in this gym since more than 5 years already and is super clean and well organized! The people working there are smiley and professional, the best is Gaetano: very well mannered, smiley, always supportive and knowledgeable! Superfit Friedrichshain is just my favourite!❤

This is a very clean and well equipped gym. The personnel is very friendly and helpful. I like that they offer different plans for different budgets. It's open 24/7 which makes it very convenient for any schedule. Machines are in very good condition and the sports drinks are free if you have your own bottle.

Nice gym for a decent price, very clean and friendly staff. New and good machines. Can be crowded at times.

Good gym but can get extremely full and hot at peak hours

The best gym in the neighborhood 😊

Loved my first visit to Superfit in Friedrichshain! The machines are of a really high standard. Theresa was excellent and extremely helpful, her English was great as well, which made a difference. Would highly recommend.

Gym for little monthly fee. Place is super clean and has most needed machines. Its quite spacey and has free weights, machines, yoga rooms and conditioning cross trainers. Daily guided workouts also exists.

Worst gym ever. They want your money and that is it. In the beginning everything is nice. Now, try to cancel your contract to see what happens...

I do not understand what policy the gym has now to let members waiting for so long outside. I had planed 50 min training, at the end I spent almost half times waiting. Some people jumped in the queue all the time because some courses and make us wait even longer. Please be fair to every one!!!!! I like this gym, till now fine experience actually. Today I was really mad, and not The first time having to wait for some time. Other gym is not like this.

Adirto's body weight workout is just perfect. Had an incredible workout today. Thank you

I have been registered member of club. Nice people, super clean and diverse equipments. Enough equipments and alternative machines.

I've been going here for 2 months and don't have much to complain about. The sauna is nice, though mixed gender since this is the smallest SuperFit location. Haven't run into any issues with yet though :) staff is friendly and everything is always clean when I visit. The only problem is that it can get very hot in here, especially when it's busy (after 4 or 5 pm during the week). The AC doesn't seem to work very well.

Miserable room air quality - Termination without notice after complaint - Absolutely not capable of criticism - Corona contributions are retained Unfortunately, the ventilation system in the gym is absolutely inadequate, so that the requirements for the indoor climate of a sports facility is not given (Sunday is ventilation system completely switched off as well as all doors closed), which has a particularly health and physical impact on guests and employees of the gym. There is also a possible increased risk of infection (COVID-19) through aerosols, due to the inadequate minimum air exchange. Despite several attempts by the gym manager to address the existing deficiencies, they are being ignored. Instead, termination without notice received. Prophylaxis, health promotion and salutogenesis play no role in this fitness studio, since only economic interests come to the fore! Therefore, this fitness studio is not recommended.

Open 24/7, weightlifting area could make use of better ventilation (but that's mostly the Ringcenter's poor ventilation). Excellent staff, particularly Ardito who is always willing to help and goes the extra mile to ensure you have a great workout.

Still a great gym but Sauna is problematic, too dark, door doesn’t close well… other than that, its still a great spot

Best gym, best training and ofcourse nice trainers. Very neat and clean. Equipment ate clean and excellent condition.

It's a nice well equipped gym, staff is friendly. Course offerings are extensive. Definitely recommend

Hello, I have been a member for many years, and have been here for a few years since moving from Berlin. The quality is already starting to decline significantly. It feels like the treadmills are all broken. For many people, the ventilation on the straps no longer works, and the adjustment buttons are either broken or have already broken away. Bands look unkempt, sometimes only reach 11 kmh, although you keep increasing the settings, the black Really button usually stays below it. Some treadmills need to be tightened. Rainy, otherwise the treadmill will sway from time to time and that could be dangerous. The air in general stinks, just of sweat. The cleaning staff in the morning can do a lot, but you can't do that with unskilled Eastern Europeans who probably don't even get minimum wage. The sweat is just wiped away. Even when I clean it, it just smells like sweat. No lemon scent, anything that makes it smell nice in the studio. Cleaning often takes place with old rags, without them being rinsed out during the cleaning process. The snot is simply wiped away with the old sweat. I'm usually there in the morning where the noise of the cleaning crew is trying to clean something. It's definitely all semi-skilled staff who unfortunately can't turn the studio into a nice-smelling shop. Free weight area is always overcrowded, even at 7am. The ceiling here is very low, it is impossible to get fresh air through all the closed air partitions on the cardio machines. It feels like the shop is very worn out and finally needs to be completely renovated. There is only a mat area in the middle, which is also where the courses take place in terms of space. Overcrowded and even the private users are not even able to wet-clean equipment that has been soaked in sweat, or the studio lets in a lot of people without sports equipment and already changed (without sports ethics), trainers often just stand around with the women for ages and flirt Instead of keeping the store in good condition, I see a negative future for quality here. Drink additives are so often empty and you stand there and only get pure water instead of melon. If there are constant problems that are not solved, at some point there are simply too many problems. So something urgently, urgently needs to be done here. looks more like a dirty train station than a modern studio, like Super Fit at Alex or the new studios of other chains. Do something!!!!

The gym is small compared to other centers, there is little equipment. I had forgotten my training towel and one of the attendants stopped me from continuing my training because of this, I hope they improve their service and are more understanding.

Great gym with lots of equipment and training programs. The trainers are always helpful. The sauna here is also great, but often full. I can happily recommend it.