Nivea Haus Berlin image

Nivea Haus Berlin

Massage spa Facial spa Cosmetics store

One of the Most Reviewed Massage spas in Berlin


Address

Unter den Linden 28, 10117 Berlin, Germany

Website

www.nivea.de

Contact

+49 40 49092108

Rating on Google Maps

4.50 (2.7K reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 7 PM
  • Sunday: Closed
  • Monday: 10 AM to 7 PM
  • Tuesday: 10 AM to 7 PM
  • Wednesday: 10 AM to 7 PM
  • Thursday: 10 AM to 7 PM
  • Friday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: Nivea (21) products (11) store (10) shop (7) staff (7) Berlin (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 M K. 11 months ago on Google • 791 reviews
    Hier gibt es alle Produkte von Nivea. Auch günstige Vorteilspackungen. Aber auch vieles was man sonst nirgends anders bekommt. Im hinteren Bereich kann man sich massieren lassen oder einer Körperbehandlung unterziehen lassen.
    3 people found this review helpful 👍

  • 3/5 Food A. 1 year ago on Google • 135 reviews
    The store is unique because you know and use Nivea but have never come across its store. This is a flagship store. Unfortunately, everything is 3 times the price you usually get outside. So its only good to visit and browse but not purchase anything.
    3 people found this review helpful 👍

  • 5/5 Michael S. 5 months ago on Google • 4 reviews
    Sehr freundliche Mitarbeiterin, die uns hervorragend beraten hat! Wir (aus Bayern) waren während unseres 4-tägigen Berlin Aufenthalts an einem Abend insgesamt drei Mal im Nivea Haus. Mit der kostenlosen Lieferung nach Hause hatten wir keine Probleme, die Einkäufe in unseren Rucksäcken zu verstauen.
    3 people found this review helpful 👍

  • 5/5 Daniel 7 months ago on Google • 1257 reviews
    Hier gibt es die gesamte Auswahl von Nivea, auch Artikel die man in normalen Drogeriegeschäften nicht bekommt. Man kann sich Artikel auch personalisieren wie die blaue Creme Dose. Hier kann jedes Bild vom Handy aufgedruckt werden. Eine sehr schöne Geschenkidee. Es gibt auch andere Marken von Beiersdorf wie z.b. Labello oder Hansaplast. Die Mitarbeiterinnen waren freundlich und hilfsbereit.
    1 person found this review helpful 👍

  • 5/5 Eire E. 2 years ago on Google
    Besides very wide range of Nivea items, the loveliest option is to take a picture to make an original Nivea can! We really enjoyed it and are happy to have our own Nivea with a special memorial pic in Berlin. Not only for Nivea fans but also for whom you want this special item!
    1 person found this review helpful 👍

  • 4/5 Sea 1 year ago on Google
    beautiful color n can buy souvenirs,too!
    1 person found this review helpful 👍

  • 1/5 Eileen 11 months ago on Google
    Good products but worst service ever (especially from the cashier lady). Couldn’t hear what she was mumbling to us, when she had to repeat herself she ended every sentence with ‘we’re closed’. Ironically telling us they were closed but still allowed more customers to come in to shop. Do better with your hiring process Nivea.
    1 person found this review helpful 👍

  • 1/5 E H. 7 years ago on Google • 731 reviews
    Visited to get photo on the cream box, but even if i ask to make it, they didn't even set up the camera/pc, just ignored and kept serving local customers who speak German. Super disappointed. So terrible, don't recommend

  • 5/5 Anke W. 5 months ago on Google • 273 reviews
    Sehr freundliches Personal schon am Eingang, nette kompetente Beratung, komme sehr gerne hierher

  • 4/5 Alchymist L. 4 months ago on Google • 206 reviews
    Excellent customer service and great variety of skin care products available at the store. Able to customise the Nivea box in the store

  • 5/5 hny 5 months ago on Google • 163 reviews
    This is where you can make your best memory quickly for a few dollars. You can have your family photo reflected on the face of Nivea’s common cream. You may not think it’s worth the trouble to stop by Nivea on your trip to Berlin, but I will hope you will be fooled and go there.

  • 5/5 Paula C. 3 months ago on Google • 124 reviews New
    Great products, great staff. Everyone was very knowledgeable of the products and very helpful.

  • 5/5 Shivank S. 9 months ago on Google • 72 reviews
    Such a wide range of Nivea products I didn't previously know existed! The staff were very friendly too. Many great packages where you can save a lot of money too!

  • 5/5 Wulf Q. 6 months ago on Google • 56 reviews
    Always a pleasure to bring guests here to shop for souvenirs. Very friendly staff, many seasonal Nivea editions and the possibility to have own photo on top of the nivea case

  • 5/5 Daniela R. 2 months ago on Google • 18 reviews New
    Ich bin ein treuer Nivea-Nutzer. Dieser Shop ist toll. Haben SEHR freundliches Personal.

  • 1/5 Thibaut G. 4 months ago on Google • 15 reviews
    You might consider not having the rudest employee being to face your customers when they need to print their pictures on your nivea cream. I came twice to your shop and she was behaving horribly both times so can’t say she had a bad day but rather a bad life… and then venting to her colleague that she hates English speaking customers. That can sound ironic when your shop is located in one of the most touristic avenues of Berlin. Other detail your massage/facial treatments booking section is offline since 4 days.

  • 1/5 Priya c. 4 months ago on Google • 12 reviews
    Echoing some other reviews here. The store is nice and has some really cute stuff. Most of the floor staff was very cordial and helpful but the cashier lady made some outright racial comments multiple times and ensured that we left the store feeling extremely uncomfortable. Nivea you gotta hire better staff!!!! What a way to ruin an otherwise such a nice nostalgic experience!!!

  • 5/5 Jana G. 7 months ago on Google • 11 reviews
    I went into the store, because they were advertising the Nivea perfume at the front door and it reminded me of my childhood. Berlin experience that I hadn’t known I needed. Helpful staff and good products.

  • 5/5 Mariana W. 1 year ago on Google • 7 reviews
    For the first time I visited a Nivea physical store :) I found it very beautiful and pleasant, well located, a huge variety of products and with a good price, and we even have the chance to buy some products that we don't find in other countries. I loved!

  • 5/5 Nie M. 4 months ago on Google • 3 reviews
    OMG, heute war es besonders schön dort. Soooooo liebe Mitarbeiter! Bitter mehr davon im dieser Brange!!!Ich war die erste Kundin und mir wurde quasi zur Seite gestanden und geholfen! Die Dame an der Kasse ist meine persönliche Weihnachtselfe in diesm Jahr!!! So zauberhaft und warmherzig! Merry Christmas!

  • 5/5 Farha Q. 6 months ago on Google
    I was in awe! They have Cutest Nivea souvenirs💙💙

  • 4/5 Kevin S. 9 months ago on Google
    Pretty nice store with a great product range. They also have a lot to offer in the range of products for men.

  • 5/5 Heather H. 1 year ago on Google
    Great experience of you're a fan of Nivea! Has all your favorite products plus one of a kind gifts. Everyone working was very friendly and helpful.

  • 5/5 Son Tung P. 1 year ago on Google
    Nice shop to visit when in Berlin👍

  • 1/5 Evgeniya E. 1 year ago on Google
    I have chosen a small sunscreen on the shelf. At the cash desk there was a same one in a promo pack with hand creme - great idea guys, I have replaced my choice with a promo one:) that what was the goal, right? Then a stange thing happened.. Probably a lady at the cash desk was super unhappy that I left my first choice on the desk (was I supposed to run back to the shop end corner to return it?). So, we were already talking in English she started to say how much I should pay with a really good English accent (!) and then switched to German saying same numbers. When I asked her in English why she did that (and she again understood my question), she replied in German that in Germany we should speak German and she doesn't know any English. Very rude and not expected from a front line branded shop in the city center!

  • 5/5 LE H. 1 year ago on Google
    The staff was so helpful and the prices, especially for the bundles, were very inexpensive. Unique small souvenirs to bring home too. Glad I came across it.

  • 5/5 Rachel F. 1 year ago on Google
    Fun place! You can put your photo on a tin of nivea cream and it will cost about 5€. You can also get lots of package deals, like a basket of women’s, men’s, or household products. Some even come with things like slippers, candles, a basket, or a heart shaped Nivea tin!

  • 5/5 asif a. 1 year ago on Google
    It is an amazing outlet run by Nivea itself. Central location, few yards away from Brandenburg gate. Staff is so helpful and friendly I shall not forget. A wider product variety for all kind of customer segments. Prices are reasonably good blended with top class service. Strongly recommended.


Call +49 40 49092108 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ In-store pickup
    • ✗ Same-day delivery

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