War das erste Mal in einem Pandora Shop. Mein Fazit... ein schönes Geschäft mit tollen Geschenkideen... die Mitarbeiterinnen waren sehr freundlich und haben mich sehr gut beraten... Vielen Dank für das schöne Erlebnis

A very friendly shop. Therefore only one star. Male and female employees not cooperative. Prefers to talk to the manager of the branch on the phone rather than be customer-friendly. This store is apparently not directly owned by Pandora. There was also arrogance. Other branches are more friendly and try to find at least a common denominator. Not them. With the sentences: "It's not my branch!". "We can't give you a Pandora customer hotline either, we don't have any data." Never to enter again.

Best Girls, Great Offers! Very friendly staff. I'm always happy to come in, even if I don't want to buy anything. I always get good advice!

Very professional employees who really take their time with customers. This is my second time in this store. The first time was with my girlfriend at the time. We were helped very well and, above all, nothing was helped. The second time was Click and Collect, which was my best experience with this service so far. I ordered and picked up on the same day, which is due to the company's incredible goodwill. This is a really good place to go for jewelry.

Today I had great, great and very competent and nice advice. The lady took a lot of time. I will definitely shop here again.

The staff is a complete disaster

(Translated by Google) Thanks to the girls from Store Tegel for the great advice! Gift has arrived super! Would love to come back! (Original) Danke an die Mädels vom Store Tegel für die tolle Beratung! Geschenk ist super angekommen! Komme gerne wieder!

(Translated by Google) Super dear saleswoman. I felt very well cared for. Thank you for the advice. (Original) Super liebe Verkäuferin. Habe mich sehr gut aufgehoben gefühlt. Danke für die Beratung.

(Translated by Google) Very nice shop assistants. 🤗 Gladly again soon (Original) Sehr nette Verkäuferinnen. 🤗Gerne bald wieder

(Translated by Google) I agree with Enrico's comment Staff arrogant, little tried, collection very meager (unless you are into Star Wars and Mickey Mouse - I, 52 rather not) unfriendly or annoyed "ladies" ... Never again this place (Original) Schließe mich dem Kommentar von Enrico an Personal arrogant, wenig bemüht, Kollektion sehr mager (es sei denn, man steht auf Star wars und Mickey Maus - ich, 52 eher nicht) unfreundliche bzw. genervte "Damen"... Nie wieder Dieser Laden

(Translated by Google) I had a complaint. A broken bracelet. The saleswoman asked if I had worn the bracelet. The tone of voice and her look at my wrist were very condescending. I'm slightly curvy, but have been wearing a bracelet size 17 for years and currently without any problems. The bracelet has been in the box that came with it for the last 4 weeks and since then it has tarnished very slightly. She reproachfully explained to me that silver jewelry needs to be looked after. Since I sell very high-quality silver jewelery myself, I know very well how to take care of it. If she had given me friendly advice, I would have gladly bought two more charms. A friendly reference to the in-house care set would have brought her an additional sale. Ultimately, the broken bracelet was exchanged. She didn't make any money and unfortunately also lost a customer. The penetrating urge to register as a club member immediately, although I wanted to do it online at home, put the crown on the whole thing. It's a shame because up to now I've always been served in a nice and friendly manner by her colleague. (Original) Ich hatte eine Reklamation. Ein gebrochenes Armband. Die Verkäuferin fragte ob ICH den Armreif etwa getragen habe. Der Tonfall und ihr Blick auf mein Handgelenk wirkten sehr herablassend. Ich bin leicht curvy,trage aber seit Jahren und aktuell Armbandgröße 17 ohne Probleme .Das Armband lag die letzten 4 Wochen in der dazugehörigen Schachtel und es war seitdem ganz leicht angelaufen. Vorwurfsvoll erklärte sie mir, dass man Silberschmuck pflegen muss. Da ich selber sehr hochwertigen Silberschmuck verkaufe, weiß ich sehr wohl wie er zu pflegen ist. Hätte sie mich freundlich beraten, hätte ich auch gerne noch zwei neue Charms gekauft. Ein freundlicher Hinweis auf das hauseigene Pflegeset ,hätte ihr noch einen Zusatzverkauf gebracht. Letztlich kam es nur zum Umtausch des kaputten Armbandes. Sie hat kein Geld verdient und leider auch einen Kunden verloren. Das penetrante Drängen ,mich sofort als Clubmitglied zu registrieren, obwohl ich das zu Hause online machen wollte, hat dem ganzen die Krone aufgesetzt. Schade denn bisher war ich immer nett und freundlich von ihrer Kollegin bedient worden.

Great service, good advice, nice selection!

Bad staff never come to this store again You see that customers are waiting but they don't care

I wanted to buy a bracelet and the friendly and competent saleswoman, immediately showed me a set at a bargain price, which I was happy to buy from her. Super great service. Thank you very much for that, gladly again.

I love the shop. All the saleswomen are super nice and always try to help you ❤️ I really enjoy shopping here.

I was in the store today because I wanted to find out about a special bracelet. When I entered the store, an employee was standing in the doorway to the break room and was eating. Until then, no problem, but when I lingered longer and wanted to ask something, I was annoyed and disinterested. I think it's a shame, otherwise I might have bought something.

Advice in this shop is poor. Employees are not prepared to take on customer concerns and refer you to the shop and say that it is a fake bracelet. 7/5/23 6:40 p.m

(Translated by Google) This staff there doesn't work at all, my bracelet is torn from the eyelet (leather bracelet) ... when I asked whether it can be repaired, I immediately said no ... unless I had the bon at ... (birthday present) had it of course not at ... the boss doesn't do that there either ... as a goodwill gesture ... could buy me a new one ... Pandora has taken care of itself for me, although I have to say ... Gesundbrunnencenter and there is no such thing in Spandau ... they are super friendly, helpful and courteous. Borsighallen is already 1 star too many. (Original) Dieses Personal dort geht garnicht , mein Armband ist aus der Öse (Lederarmband) gerissen ...auf frage ob man es reparieren lassen kann kam gleich ein nein ...es sei denn ich hätte den bon bei ...(Geburtstaggeschenk)hatte den natürlich nicht bei...auf Kulanz macht die Chefin das dort auch nicht ...könnte mir ja ein neues kaufen ... Pandora hat sich für mich somit erledigt, obwohl ich sagen muss ....Gesundbrunnencenter und in spandau gibt es sowas nicht ...die sind super dort freundlich hilfsbereit und zuvorkommend. Borsighallen ist schon 1 Stern zuviel.

(Translated by Google) Kudos to the two girls on site, who were able to help me successfully and took the extra time to solve the problem. Great service👌🏻👍🏻 (Original) Ein Lob an die beiden Mädels vor Ort, die mir erfolgreich weiterhelfen konnten und sich extra Zeit zur Problemlösung genommen haben. Top Service👌🏻👍🏻

(Translated by Google) Friendly and competent service. The jewelry clear and well sorted. I was even able to take away a great offer. (Original) Freundliche und kompetente Bedienung. Der Schmuck übersichtlich und gut sortiert. Habe sogar noch ein tolles Angebot mitnehmen können.

(Translated by Google) We were advised in detail by a nice and patient lady, were able to try on bracelets etc. until the right one was found. Again any time! (Original) Wir wurden von einer netten und geduldigen Dame ausführlich beraten, konnten Armbänder anprobieren etc., bis das richtige gefunden war. Jederzeit gerne wieder!

(Translated by Google) Very nice service. I am completely satisfied and have received answers to all my questions. (Original) Sehr nette Bedienung. Ich bin vollständig zufrieden und habe auf alle meine Fragen antworten erhalten.

(Translated by Google) Was very satisfied at the beginning but unfortunately in the last year I felt Vera........t had to get a new armb. Buy.It was very tight but it would be wider when the charms are on. Trusted her 😭😭 nothing there. That they don't fix the lock 😡😡 (Original) War am Anfang sehr zufrieden aber im letzten Jahr fühlte ich mich leider Vera........t musste ein neues armb. Kaufen.es war sehr eng aber es würde weiter werden wenn die charms dran sind. Vertraute ihr 😭😭nichts da. Das die den verschluss nicht reparieren 😡😡

(Translated by Google) Very friendly advice (Original) Sehr freundliche Beratung

(Translated by Google) The salesmen are really nice. But why only 2 stars, because the new collections (autumn) was not there enough and not much at all because something like that. (Original) Die Verkäufer/rin sind echt nett. Aber warum nur 2 Sterne , weil die neu Kollektionen ( Herbst) nicht ausreichend da war und überhaupt nicht viel da was einenwiklich gefällt.

(Translated by Google) Nobody really wants to shop like that. These are changing rooms at the ZARA men's department (Original) So will wohl niemand wirklich einkaufen. Das sind Umkleidekabinen bei ZARA Herrenabteilung

All well and good I have one from Pandora and I'm really happy with it. What I don't like is that you can't do everything but that's not an issue for me💛

I was looking for a gift for my sister and was given really good advice. The colleague was really friendly, which I haven't experienced in some Pandora stores :(. But my colleague was really nice and was able to show me lots of variations and different accessories. Everything in one is simply great. P.S. I think the colleague's name was Angie. :))