When you sign a contract you will be told the blue sky. The main reason for me was the beautiful pool, which is “almost always free to use!”, as they said. Absolutely nothing - after just three weeks of membership I had already mentioned that the promises were not being kept. But nobody was interested. The contract was signed for the following 12 months. The pool is occupied by either aqua fitness classes or children's swimming. The membership, which costs around 90 EUR (!) per month with a partner contract, is completely unsuitable for my needs. The unsanitary conditions were repeatedly responded to by employees with “yes, we know!” and nods of agreement. The studio is really dirty in places! The studio management doesn't have this Elixia under control at all. If you want to come to training here in a relaxed manner, this place is not really suitable as there are always children running around here. The only positive thing is the sauna area. Nevertheless: NEVER AGAIN! Therefore: I can warmly recommend the Urban Sports Club to anyone who likes sports! There you won't be lured with empty promises and will instead get an honest offer that does what it promises.

The gym looks fantastic from the outside, we were nearby by chance and directly decided to register for my wife, but the sales persons were not on-site this day, so we dropped our names and numbers to be contacted but never happened!. I assumed the contact details are lost and such thing could happen, so I registered again online to be contacted, again nobody contacted us. First time to encounter a gym that doesn’t want members, what a shame!

Note for interested parties: The fitness studio has reached its maximum membership capacity, but is not rejecting new registrations. This results in the following: 1) The pool is permanently overbooked (3 participants per lane, more if aqua courses/children's courses take place). Swimming in circles is impossible because most members tend to splash around due to their age. 2) The equipment is good (Technogym) but often broken and in small quantities (usually only 1 piece of equipment per type) 3) The classes are nice, but no different than cheaper studios 4) Personal support is only available at an additional cost (surcharge per individual session, not a flat rate. You won't find a trainer here who looks at the area from time to time and gives tips on execution). Everyone has to know for themselves whether they want to pay 70-120 euros per month under these circumstances. Personally, I no longer do so and will be resigning accordingly. It's a shame, because in principle I like the studio, but under the circumstances I don't see any other solution.

(Translated by Google) Price / performance ratio is ok but too expensive compared to other studios and service. You have to proactively approach the trainers to get new training plans - my last studio was much more proactive here. A studio that is so expensive should look with more trainers to see if people do the exercises correctly and intervene if something is done wrong. Personally, I am also bothered by the increasing number of events with children. I find 11 year old boys in the women's locker room difficult. (Original) Preis/Leistung ist in Ordnung aber im Vergleich zu anderen Studios und dem Service zu teuer. Man muss proaktiv auf die Trainer zukommen um neue Trainingspläne zu erhalten - hier war mein letztes Studio deutlich proaktiver. Ein Studio, das so teuer ist, sollte mit mehr Trainern schauen, ob die Personen auch die Übungen richtig machen und eingreifen, wenn etwas falsch gemacht wird. Mich persönlich stören auch die zunehmenden Veranstaltungen mit Kindern. Ich finde 11 jährige Jungs in der Damenumkleide schwierig.

Nice, but unfortunately overcrowded. Unfortunately I can't recommend it. By the way, my review keeps disappearing... no problem, I'll post it again.

Unfortunately, I had a frightening experience with my 20-month-old daughter in childcare this week and can therefore no longer rate the childcare with 5 stars. Reason: Lack of professionalism on the part of a carer and little sensitivity towards children. I've been logged in for a month... I hope it doesn't happen again.

(Translated by Google) I've been a member for about 6 months and I'm really excited. All of the employees are very nice and answer all questions. I was particularly impressed by the aqua fitness course with Asja. Afterwards you can relax in the beautiful sauna area. There's no better way to start the week. My children also feel comfortable with the ladies from childcare and enjoy taking part in the children's courses. The monthly price is great, and if you can't make it to the studio, there's streaming and even an online library of classes. (Original) Ich bin seit ca. 6 Monaten Mitglied und total begeistert. Allesamt sind die Mitarbeiter sehr lieb und beantworten alle Fragen. Besonders hat es mir der Aqua Fitnesskurs mit Asja angetan. Danach wird sich entspannt in dem schönen Saunabereich. Besser kann die Woche nicht beginnen. Auch meine Kinder fühlen sich wohl bei den Damen von der Kinderbetreuung und machen gern die Kinderkurse. Der monatliche Preis ist super und wenn man es mal nicht ins Studio schafft, gibt es den Stream und sogar eine Onlinebibliothek von Kursen.

(Translated by Google) I really like the studio. Nice people, not unpleasant people. Cool courses, but unfortunately not long enough in the evening. Swimming pool pleasantly empty in the evening. Sauna nice. Unfortunately, no infusions since the Corona reopening, as savings are made and the small sauna, women's sauna and steam sauna are closed. Here savings are made in the wrong place, after all, we members continue to pay the FULL amount, but do not get the full benefit Edit: Answer from Elixia "Nothing that is currently not taking place in contrast to the pre-Corona period is a cost-saving measure initiated by us. The fact that we are currently not opening the steam bath or bio sauna and also no infusions are taking place results from the third SARS-CoV-2 that is valid in Berlin. Infection Prevention Ordinance. I quote from it §34 Paragraph 2 "Saunas, thermal baths and similar facilities may only be visited by visitors who have tested negative. The requirements for access control must be complied with. Infusions are prohibited. Steam baths must be kept closed. The sentences 1 to 4 also apply to corresponding areas in accommodation establishments and similar facilities. " As soon as this regulation changes on these points, we will of course react. That’s how long our hands are tied. " My opinion: other thermal baths also have tiny saunas open and a sign on them that, for example, only 2 people are allowed in. So it is possible with the women's sauna, for example. There are also infusions elsewhere in Berlin ... (Original) Ich mag das Studio sehr. Nette Menschen, keine unangenehmen Leute. Coole Kurse, nur leider abends nicht lange genug. Schwimmbad abends angenehm leer. Sauna schön. Leider seit Corona Wiedereröffnung keine Aufgüsse, da gespart wird sowie die kleine Sauna, Frauensauna und Dampfsauna sind zu. Hier wird an der falschen Stelle gespart, schließlich zahlen wir Mitglieder weiterhin VOLLEN Betrag, bekommen aber nicht volle Leistung Edit: Antwort von Elixia "Nichts, was momentan im Gegensatz zur Vor-Corona-Zeit nicht stattfindet, ist eine von uns initiierte Sparmaßnahme. Dass wir momentan weder Dampfbad noch Biosauna öffnen und außerdem keine Aufgüsse stattfinden, resultiert aus der in Berlin gültigen Dritten SARS-CoV-2-Infektionsschutzmaßnahmenverordnung. Ich zitiere daraus §34 Abs. 2 „ Saunen, Thermen und ähnliche Einrichtungen dürfen nur von Besucherinnen und Besuchern aufgesucht werden, die negativ getestet sind. Die Vorgaben zur Zutrittssteuerung sind einzuhalten. Aufgüsse sind verboten. Dampfbäder sind geschlossen zu halten. Die Sätze 1 bis 4 gelten auch für entsprechende Bereiche in Beherbergungsbetrieben und ähnlichen Einrichtungen.“ Sobald sich diese Verordnung in diesen Punkten ändert, werden wir selbstverständlich reagieren. So lange sind uns allerding die Hände gebunden." Meine Meinung: andere Thermen haben auch winzige Saunen offen und eben ein Schild dran, dass dann nur z.B. 2 Personen rein dürfen. Ist also bei der Frauensauna zum Beispiel möglich. Auch Aufgüsse gibt es bereits wieder woandefs auch in Berlin...

(Translated by Google) Absolutely bad management. This has never happened to me in a gym! A friend gave me a free workout at this gym. For this I had to give my ID as a deposit. So far so good. However, when I wanted to leave, I was told that my ID could not be found. The person who took my ID left work earlier and could only be reached via cell phone after 15 minutes. Turns out the person locked my ID in their office. Furthermore, she refused to give the pin for her office to the other employees. An absolute absurdity. How dare you pack Persos into your office and then leave? I was then assured that my ID would be sent by registered mail as soon as possible. Also an absolute cheek, because the person only arrived after 10 days by mail. I had to make several phone calls afterwards. I didn't get any compensation either. If you give your ID there as a deposit, make sure that it is kept at the counter. (Original) Absolut schlechtes Management. Sowas ist mir in einem Fitnessstudio noch nie passiert! Über einen Gutschein einer Freundin konnte ich ein kostenloses Training in diesem Fitnessstudio absolvieren. Dafür musste ich als Pfand meinen Perso abgeben. So weit so gut. Jedoch als ich gehen wollte, wurde mir gesagt, dass mein Perso nicht auffindbar ist. Die Person, die meinen Perso genommen hat ist schon früher in den Feierabend gegangen und war erst nach 15 Minuten übers Handy zu erreichen. Stellt sich heraus, die Person hat mein Perso in ihrem Büro eingeschlossen. Des Weiteren hat sie sich geweigert den Pin für ihr Büro den anderen Mitarbeitern zu geben. Ein absolutes Unding. Wie kommt man darauf Persos in sein Büro zu packen und dann zu gehen? Daraufhin wurde mir versichert, dass mein Perso so schnell wie möglich per Einschreiben zugeschickt wird. Auch eine absolute Frechheit, denn der Perso kam erst nach 10 Tagen per Post bei mir an. Mehrfach musste ich hinterher telefonieren. Eine Kompensation habe ich auch nicht erhalten. Solltet ihr euren Perso als Pfand dort abgeben, stellt sicher, dass dieser am Tresen aufbewahrt wird.

Oh what a lovely place to be for Wellness! what I love most is the beach view, the make believe beach at the swimming Pool area. Its so amazing! the complete gym is also breathe taken. ELIXIA is apparently for young and old.

I've been a member there for 15 years, I like it, sometimes people just visit the sauna without any exercise. You can also do a few laps in the swimming pool. Nice personel.

So I had a trial training yesterday on July 27th, 2023 and went out totally excited, a completely different atmosphere and there are actually a lot of friendly people who go there. The fitness equipment is really awesome, nothing to complain about, the pool area with 6 lanes is also really great for swimming laps & the saunas are an absolute blast, anyone who is no longer into those prollette studios has come to the right place, and it's quieter since wanting to do workouts. And I have to say it is also super clean in the studio, in the pool and in the sauna. No gawkers, no prollettes and no stress makers, hopefully it stays that way! I was also really impressed by the staff, everyone was really accommodating and super friendly and huge props to Jonas Lange, he is a great trainee, a very likeable guy who did a really great job, he explained everything to us and showed us everything. I decided to sign a partner contract with my partner. Highly recommended to anyone who likes quieter studios where FRIENDLINESS IS VERY MUCH. We are happy to be back today. LG Kevin Aust

(Translated by Google) After my bad experience at Prager Platz, I tried again at Lio. And I have nothing to complain about here, on the contrary, the childcare here was just great. My kids always want to come here and even after 2 hours of care they ask me why I picked them up so early 😊 they wanted to play a little more. I asked my kids how they liked it after every visit and they really love it there. They also took part in the ballet course😍 All employees at Lio are very nice and helpful. From the reception, trainer, service to the manager, everyone is very nice. And the course trainers are always in a good mood and do their job well After two years I will soon be out of Elixia and that for other reasons. I can highly recommend this club to all parents with young children Thank you Lio for the great time (Original) Nach meiner schlechten Erfahrung am Prager Platz habe ich es im Lio erneut versucht. Und ich habe hier nichts zu bemängeln im Gegenteil die Kinderbetreuung hier war einfach klasse. Meine Kids wollen immer hier hin kommen und sogar nach 2 Stunden Betreuung fragen sie mich warum ich sie so früh abgeholt habe 😊 sie wollten noch etwas hin spielen. Ich habe meine Kinder nach jedem Besuch gefragt wie es ihnen gefallen hat und sie lieben es wirklich dort sehr. Auch am Ballett Kurs haben sie teilgenommen😍 Im Lio sind alle Mitarbeiter sehr nett und hilfsbereit. Vom Empfang, Trainer, Service bis zum Manager sind alle sehr nett. Und die Kurstrainer sind immer in guter Stimmung und machen ihren Job prima Nach zwei Jahren bin ich bald raus aus dem Elixia und dass aus anderen Gründen. Ich kann diesen Club an alle Eltern mit Kleinkindern sehr weiterempfehlen Vielen Dank Lio für die schöne Zeit

Für den Preis den man zahlt, sollte man auch mal die Geräte erneuern und etwas moderner gestalten. Also für richtiges Krafttraining ist das Fitnessstudio nichts. Ehr was für Ältere leider. Die Geräte sind sehr alt und meistens schon kaputt. Es gibt so super Geräte und Maschinen in anderen Studios was man im Monat 20-40 Euro zahlt. Wäre echt super, wenn für die Brust und Rückenmuskulatur neuere und bessere Geräte kommen. Ansonsten ist das Fitness Studio für die Ausstattung viel viel zu teuer und steht überhaupt nicht mehr im Verhältnis. Mitarbeiter sind super nett und alles ist sauber. Liebe Grüße (Translated by Google) For the price you pay, you should also renew the devices and make them a little more modern. So the gym is nothing for real strength training. Unfortunately for older people. The devices are very old and mostly already broken. There are such great devices and machines in other studios that you pay 20-40 euros a month. It would be really great if there were newer and better devices for the chest and back muscles. Otherwise, the fitness studio is much too expensive for the equipment and is no longer in proportion. The employees are super nice and everything is clean. Warm greetings

I have been at the Elixia Fitness Club for many years. Very diverse courses are offered. The training area leaves nothing to be desired. The highlight for me is the large swimming pool, where aqua courses are also offered. I feel completely comfortable there.👍🏼

I've been a member there for a long time. I think it's very nice there, it's clean, the staff is always friendly. Enough equipment for me and they have a pool, sauna and solarium. However, there has been cold water for showers for a few weeks now, which I find rather cheeky given the amount you pay.

I've been at Elixia for about 3 years. We were only at Prager Platz but still mostly went to LIO because it is much more pleasant and familiar there. I absolutely cannot understand the criticism that it is overcrowded. Yes, there are peak times but it is never crowded. The swimming pool can be booked at various times and I definitely don't want to miss out on the aqua courses. They are highly recommended. We also think the price is totally right. If you think about what you would otherwise pay for a wellness day or for entry to a public swimming pool, it is absolutely reasonable for the Elixia with its sauna area and swimming pool and the numerous courses.

After three months (trial period) it is absolutely number one in Berlin. In any case, a very nice staff, also very friendly and professional, for example the trainer Sercan, always very helpful. There are particularly good infusions in the saunas and what I have to say is that there is a very large swimming pool. And I'm very happy that I found such a good studio after a long search. I can only warmly recommend it. There is also a boxing room with equipment that you can borrow. My background is in boxing and I can highly recommend it. And I would like to teach the members how to box as many have already spoken to me.

It was better in the past, now the quality is kinda lower. And it's really expensive.

Nice, clean, good choice of trainings

I've only been a member for 2 weeks, but I'm thrilled so far. I've seen many, many sports studios in my life and I think it's great here. Water aerobics with a really great trainer Gabi, use of the pool possible at different times throughout the day. Perfect 😃

I've been in this studio for 3 months and I have very mixed feelings. What's great: Large and beautiful sauna area with a terrace and a beautiful swimming pool with great training - thanks Frank!!!! What is not acceptable at a price of 100 euros a month: half the time the showers are cold, the swimming pool is far too dirty, there are all sorts of things floating next to and under you in the water, and sometimes the water is extremely cloudy. I rarely see trainers on the field and have never seen anyone give tips or corrections. In the evening there is often no trainer present at all, or “just gone for a moment to do something”. What's not possible: You have to pick up a handle for the lat pull-down in person at the counter and leave your ID with it! The equipment is outdated and some of the upholstery is worn out. Some devices cannot be adjusted to an average body size and therefore do not allow movements to be carried out in a technically correct manner. In addition, you get the most absurd recommendations, such as stepping backwards onto a soft cushion with a heavy weight in order to compensate for the defect in the device, or: You can simply limit your movement to the extent that the outdated device allows. Of course, the trainers and the counter staff can't do anything about it and my anger isn't aimed at them either. I have dealt with two management people so far and I can only describe both of them as extremely unfriendly. Customer orientation is different. It's a shame: If you forgot something in the changing room, you were out of luck: I was told there was no lost and found box. What are they doing with the things there? My previous studio (not ELIXIA) was super familiar and I miss it extremely. When my contract expires, I'll go back there.

(Translated by Google) Basically: Nice studio. But what we had to experience when arranging a swimming course for our child is completely unacceptable. No coordination, multiple unsuccessful departures with registration attempts, contradicting communication in the house. Then there was Corona and the course was discontinued after a course could be registered at the end. Numerous efforts to find an adequate substitute solution - knowing full well that the situation is not easy for everyone involved - ended up with no result and we as customers are at our expense. Even if the local Elixia management should comment differently: Big disappointment in a studio that wants to retain discerning customers. Customer orientation doesn't work that way. (Original) Grundsätzlich: Nettes Studio. Aber was wir bei der Vereinbarung eines Schwimmkurses für unser Kind erleben mussten, ist völlig unakzeptabel. Keine Koordination, mehrfache ergebnislose Abreisen mit Anmeldeversuchen, widersprüchliche Kommunikation im Haus. Dann kam Corona und Kursabbruch, nachdem am Ende ein Kurs angemeldet werden konnte. Zahlreiche Bemühungen um eine adäquate Ersatzlösung - wohl wissend, dass die Situation für alle Beteiligten nicht einfach ist - blieben am Ende ohne Ergebnis und wir als Kunden auf unseren Kosten sitzen. Auch wenn hier die örtliche Elixia-Leitung anders kommentieren sollte: Große Enttäuschung bei einem Studio, das anspruchsvolle Kundschaft binden will. So geht Kundenorientierung eben gerade nicht.

(Translated by Google) I love this gym. Everyone there is super nice. It's always clean. If you have any questions or problems, you will always be able to help. The trainers come up to you. Exactly what I always wanted from a studio. (Original) Ich liebe dieses Fitnessstudio. Alle dort sind super nett. Es ist immer sauber. Bei Fragen oder Problemen wird immer geholfen. Die Trainer kommen auf einen zu. Genau das, was ich mir von einem Studio immer gewünscht habe.

Habe besseres erwartet…. Sauberkeit in der Dusche ist grenzwertig Studio sollte besser belüftet werden!! Schwimmbad total überfüllt. Für normale Schwimmer keine Chance dort einen Platz zu bekommen

Bin voll zufrieden. Die Geräte sind klasse, Sauna und Schwimmbad sind auch mega. Gleich am ersten Tag 3 Std da verbracht :-) (Translated by Google) I am fully satisfied. The equipment is great, the sauna and swimming pool are also great. Spent 3 hours there on the first day :-)

Super Sportstudio mit Schwimmbad und Sauna. Freundliches und gut gelauntes Personal, bin schon seit Jahren glückliches Mitglied. (Translated by Google) Super gym with swimming pool and sauna. Friendly and cheerful staff, I've been a happy member for years.

(Translated by Google) Always my pleasure! (Original) Immer wieder gerne!

(Translated by Google) The swimming pool is dirty. Staff nice, but overwhelmed, although there is nothing to be done. (Original) Das Schwimmbad verschmutzt. Personal nett, aber überfordert, obwohl nix zu tun ist.

(Translated by Google) MY club for swimming training and much more. Let yourself be surrounded by friendly and nice people and advised by competent experts. (Original) MEIN Club für das Schwimmtraining und vieles mehr. Lass dich von freundlichen und netten Menschen umgeben sowie von kompetenten Fachleuten beraten.

(Translated by Google) Great studio with a very large offer in which I have been active for many years. Even my children are taken care of, whether in sports or with childcare. (Original) Tolles Studio mit einem sehr großen Angebot in dem ich schon viele Jahre aktiv bin. Sogar für meine Kinder ist gesorgt, ob sportlich oder per Kinderbetreuung.

(Translated by Google) Friendly, clean, great child care (Original) Freundlich, sauber, Klasse Kinderbetreuung

(Translated by Google) Great concept, friendly service, clean and pretty presentation. Plenty of courses, practical live function and super cool for parents thanks to movana! My kids love going there and even new ones go there to do sports themselves! I can recommend to everyone! The sauna and the swimming pool are the famous icing on the cake. (Original) Tolles Konzept, freundlicher Service, sauber und hübsche Aufmachung. Reichlich Kurse, praktische livefunktion und dank movana super cool für Eltern! Meine Kids gehen super gerne hin und gehen sogar neue selber dort zum Sport! Kann ich jedem empfehlen! Die Sauna und das Schwimmbad sind da noch das berühmte i-Tüpfelchen.

I definitely don't recommend it, we agreed on 100 euros per month but they charge 119 per month and even though I canceled my membership they still deducted the money from me. Once you are a member, different rules apply. Even though no one said anything and it wasn't in the contract, I was deducted an extra month because I canceled. I had to give a month's notice before quitting. Then he said, “We’re sorry we didn’t inform you about this when you signed up, but you have to pay this fee.”

I'm totally dissatisfied. It's way too crowded. Far too many members have been accepted. No trainers on the field to provide assistance. The employees at the counter are actually quite nice, but they never know anything. Something always goes wrong here. Lots of broken lockers. The water pressure is far too low for showering. The studio boss is an absolute disaster; Extremely unfriendly, doesn't help and she apparently never learned to greet. It is simply far too expensive for all these negative experiences! I could list a lot more...

The swimming pool is nice and clean and the staff are great