1/5 Kyle 4 years ago on Google • 87 reviews
I
wish
I
would’ve
read
the
one
star
reviews.
All
went
smoothly
at
first.
I
came
into
the
location
and
inquired
about
renting
a
car
for
24
hours.
The
price
was
a
little
higher
than
expected
but
I
agreed
as
I
needed
it.
The
man
did
a
very
brief
walk
around
the
car
to
look
for
damages
with
me
and
we
didn’t
see
any.
There
was
a
apparent
scratch
on
the
headlights
logged
in
the
system
but
we
couldn’t
even
find
it.
I
gave
him
my
credit
card
and
signed
some
things.
I
also
made
the
mistake
of
getting
the
free
basic
“insurance”
thinking
to
myself
that
I
would
definitely
not
crash
the
car.
I
drove
the
car
carefully
and
was
with
it
for
the
entire
24
hours(literally).
When
I
came
back
to
return
the
car,
to
my
misfortune,
it
was
not
the
same
man
that
I
first
dealt
with.
Instead,
a
lady
came
out
to
inspect
for
damages.
I
didn’t
think
much
of
it,
and
relaxed,
glad
that
I
had
made
it
back
safely
with
no
accidents.
Then
my
jaw
nearly
dropped.
I
was
astounded
to
see
that
she
had
began
conducting
a
crime
scene
investigation
on
the
vehicle.
I
witnessed
her
brushing
off
dust
to
see
what
conditions
lie
beneath.
She
was
analyzing
every
millimeter
of
the
car
with
the
hopes
of
discovering
any
imperfection.
She
occasionally
she
got
down
on
the
floor
to
get
a
strategic
viewing
angle.
This
whole
time
I
was
recalling
how
the
first
man
simply
walked
around
the
vehicle
and
said
“it
looks
ok.”
Keep
in
mind
this
was
also
their
cheapest
vehicle
in
the
fleet).
I
am
dumbfounded
as
I
watch.
To
no
surprise,
she
concluded
her
investigation
by
exclaiming
“uh
oh!”
As
she
rubbed
her
finger
on
the
car
indicating
a
flaw.
She
seemed
insulted
that
something
that
happened
to
the
car
and
immediately
claimed
to
me
that
I
had
damaged
their
vehicle.
I
was
resentful
to
hear
this
and
got
closer
to
try
and
see
what
she
was
boasting
about...
I
couldn’t
see
it.
She
then
had
to
instruct
me
as
to
which
angle
I
needed
to
look
at
the
car
with
in
order
to
see
the
blemish....
I
close
my
eyes
and
take
a
deep
breath...
trying
to
calm
myself
and
accept
that
she
is
actually
serious..
What
I
see
is
a
very
small
impression,
maybe
4mm
in
diameter
on
the
bottom
portion
of
the
door.
It
is
so
minor
that
I
wouldn’t
of
been
surprised
if
it
came
like
that
from
the
factory.
I
tell
her
this
must’ve
been
overlooked
when
the
first
man
inspected
the
car
because.
She
defensively
says
that
that
is
impossible,
because
“we
all
do
the
same
procedure
when
looking
at
the
cars”
I
laugh
to
myself
when
she
says
this.
It’s
hard
to
believe
that
because
she
is
the
only
car
rental
person
I’ve
seen
in
my
whole
life
that
tried
that
as
hard
as
she
did
to
find
damage.
Especially
on
the
cheapest
car
in
the
fleet.
She
tells
me
that
they
are
going
to
keep
my
€950
deposit
until
they
decide
how
much
of
it
they
want
to
pocket,
or
how
much
I’m
excess
they
want
to
charge.
The
paper
she
handed
me
said
to
contact
them
if
I
don’t
hear
back
From
them
in
90
days.
So
now
I
wait
possible
3
months
to
get
my
nearly
€1,000
back.
Hopefully
no
financial
emergencies
come
up
during
that
time.
This
is
ridiculous.
A
car
is
not
going
to
stay
perfect
forever.
If
someone
looked
at
a
brand
new
car
as
intensively
as
she
did,
they
would
find
imperfections.
I
don’t
understand
how
a
company
can
operate
like
this.
Cars
have
problems,
cars
break
down
and
many
times
to
no
fault
of
the
driver.
For
them
to
charge
their
clients
for
something
such
as
this
is
absurd.
I
could
understand
if
the
car
came
back
with
the
bumper
ripped
off
and
parts
hanging
off.
But
this
was
smaller
than
a
door
ding.
This
was
probably
from
a
pebble
coming
off
truck
passing
by.
And
I
still
do
not
believe
it
occurred
under
my
use.
Depending
on
the
outcome
of
this,
I
will
do
my
best
to
make
it
clear
to
as
many
people
as
possible
how
this
company
treats
their
customers.
I
really
hope
they
do
the
right
thing
and
give
someone
a
little
common
human
respect.
This
lady
does
not
understand
what
insignificance
is
and
should
get
a
job
examining
diamonds,
not
weekend
rentals.
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