(Translated by Google) Whether in the "Hallen am Borsigturm" or in the Gorkistraße, Mr. Neuhaus and his colleagues have been with us for quite a while and have always been friendly, helpful and competent. Now that the branch in Gorkistrasse is in continuous service, despite ongoing construction work, we are very happy, both dear won staff, as well as an airy and comfortable establishment to be able to recommend. Mr. Neuhaus and also Mr. Pietrek gave us wonderful advice and worked for us in a competent manner. Thank you very much , Matthias and Ines Porstmann. (Original) Ob in den "Hallen am Borsigturm" oder in der Gorkistraße, Herr Neuhaus begleitetet uns mit seinen Kolleg/innen schon eine ganze Weile und immer freundlich, hilfsbereit und kompetent. Nun, da die Filiale in der Gorkistraße, trotz anhaltender Bauarbeiten, im Dauerdienst ist, freuen wir uns sehr, sowohl lieb gewonnenes Personal, als auch eine luftige und komfortable Niederlassung empfehlen zu können. Herr Neuhaus und auch Herr Pietrek haben uns wunderbar beraten und waren sachkundig für uns tätig. Herzlichen Dank , Matthias und Ines Porstmann.

Everything was done in 10 minutes! 😊

Thank you for the very detailed and competent advice and for switching to o2. Here in the shop, the customer is still king and can be sure that his wishes are the focus of the advice. I'm glad to finally have a permanent contact person. Special thanks to Mr. Neuhaus

(Translated by Google) Very very friendly and competent employee. Took his time and explained everything to me very well. (Original) Sehr sehr freundlicher und kompetenter Mitarbeiter. Hat sich Zeit genommen und mir alles super erklärt.

As I enter the store, a customer is being served at the counter. Can't take that long, I think and look at the smartphones on display. Lots of new devices from Samsung and Apple. About 20 minutes later it's my turn. Ask my questions and leave the shop after maybe 5 minutes smarter.

The employee refused to speak English! Probably he can't speak English, but he could have told me politely!

The guy is extremely helpful!

Untrustworthy! Untrustworthy! Untrustworthy! Untrustworthy! Untrustworthy! Untrustworthy! Untrustworthy! Untrustworthy! I was harassed by phone twice in quick succession by a young man and then an older man - each with a Turkish accent - and said that I absolutely had to come to this store in person to extend my contract because that was the only place where it could be done cheaply. I told the first man that my contract was automatically extended (and by the way it had been for almost 30 years!!!) under the same conditions. The young guy obviously had no idea at all! To say that you can only get a cheaper offer in person in the store without further information is simply dishonest and dubious. I asked that they NEVER contact me by phone again. The result was that a few days later I got another call, this time from a slightly older man - also with a Turkish accent. I said again that I never wanted to be called again. Today I happened to be in the branch in person and there was a German employee there. I asked him if there were Turkish employees in the store. He initially said no and, after being asked for the third time, admitted that he had a Turkish employee who made phone calls to customers. What a dubious appearance! (Apparently there must be a second significantly (!) younger Turkish employee who called me first). I will NEVER buy anything from a store like this!!!

(Translated by Google) My phone was too old to use new apps. I got advice & bought a new cell phone. The employee set everything up right away & even uploaded my digital vaccination certificate. (Original) Mein Handy war zu alt, um neue Apps nutzen zu können. Habe mich beraten lassen & ein neues Handy gekauft. Der Mitarbeiter hat auch gleich alles eingerichtet & sogar mein digitales Impfzertifikat aufgespielt.

(Translated by Google) It really doesn't get any better than this! Excellent advice with calm and patience, even for people who do not have a lot of knowledge. Very friendly staff. If the world had more of it, it would be far better. 10000 thanks (Original) Besser gehts nun wirklich nicht! 1A-Beratung mit Ruhe und Geduld auch für Menschen, die nicht sehr viel Ahnung haben. Sehr freundlicher Mitarbeiter. Hätte die Welt mehr davon, wäre sie weitaus besser. 10000 Dank

(Translated by Google) Excellent advice! We would like to come again. (Original) Excellente Beratung! Wir kommen sehr gerne wieder.

(Translated by Google) Highly Recommended! Especially very nice sellers, Zdenko and Marc (Original) Absolut empfehlenswert! Besonders sehr Nette Verkäufer, Zdenko und Marc

(Translated by Google) Super nice salespeople, were able to explain everything to us and are very helpful. We can only recommend this O2 branch. 10 stars (Original) Super Nette Verkäufer, konnten uns alles super erklären und sind sehr Hilfsbereit. Wir können diese O2 Filiale nur empfehlen. 10 Sterne

Bei dem Herrn Pietrek, meinen Vertrag mit einem Flip verlängert & er hat auch gleich alles übertragen. Von Beratung bis Service alles inklusive nur zu empfehlen 10 Sterne 🌟

Ich bin zutiefst zufrieden und fühle mich auch mit meinem reiferen Alter sehr gut bei O2 in Tegel aufgehoben! Mein größter Dank für 2022 geht an Steffi! Dank ihrer Kompetenz, Ruhe, Einfühlungsvermögen und Fachwissen hat sie mich in kurzer Zeit Happy gemacht und total liebevoll betreut! Und mein neues Handy für mich altersgerecht eingerichtet! Daaanke! Ich freue mich schon heute auf ein Wiedersehen mit ihr! Und mein Sohn ist ebenfalls von Steffis Service für mich begeistert! Dankbare Grüße von Kundin Ursula (Ulla) Wünderlich (Translated by Google) I am deeply satisfied and feel that I am in very good hands at O2 in Tegel, even at my older age! My biggest thanks for 2022 goes to Steffi! Thanks to her competence, calmness, empathy and expertise, she made me happy in a short time and looked after me with great care! And my new mobile phone set up for me in an age-appropriate way! Thanks! I'm already looking forward to seeing her again! And my son is also enthusiastic about Steffi's service for me! Grateful greetings from customer Ursula (Ulla) Wünderlich

Vielen Dank Hr. Zdenko, trotz einer etwas längeren Wartezeit im Shop sich dann die Zeit für eine ausführliche & gute Beratung genommen. (Translated by Google) Thank you Mr. Zdenko, despite a somewhat longer waiting time in the shop, then took the time for detailed & good advice.

Super nettes Personal, nehmen sich Zeit für ihre Kunden...und helfen sofort... (Translated by Google) Super nice staff, take the time for their customers... and help immediately...

Mitarbeiter sind immer sehr freundlich und Hilfsbreit. War nun schon mehrfach dort um meinen Vertrag zu verlängern. Ich kann die Filiale nur weiter empfehlen.

good service

I was very happy with the service. I bought an iphone and also a good contract with a lot of internet volume. greezt to the young employee with short hair

Gutwe Erfairing Mitchell guru flanker

Super Service

Super

I visit Mr. Neuhaus every year and am extremely satisfied