I recently used Mail Boxes Etc. to pick up my passport with a US VISA, and I was very satisfied with their service. They were professional, friendly, and made the process quick and hassle-free. I would recommend Mail Boxes Etc. for anyone in need of a reliable mailing service.

I used this location for drop off and pick up of documents for my US visa and it worked smoothly.

Very professional service, reliable and kind people with very positive attitude, it was so easy to receive my passport with visa document!

It is a really good choice to pick up my visa at this Mail Boxes, the staffs here are very nice and friendly! I highly recommend recommended this place!

Mr- Kildan and his team were extremely helpful, friendly, professional and efficient in picking up my lost bag from the BVG and shipping it overseas. I can only recommend them to anyone who needs more than just a simple shipment.

Thanks to the MBE-Steglitz Team for supporting me on my business trip in Berlin. I sent here some important documents to the US, it was so easy to contact the center to manage the shipment and get the important information about the fastest way of delivery. Thanks Denis for your very competent advise! I would recommend you to anyone!!!

Super friendly and quick service. They speak English as well!

Really kind and efficient service. Makes the visa process much less stressful. Thank you!

Really nice people and great service

I went to pick my passport and it was really smooth no hustle no long waiting queue

Very smooth process; friendly staff. It just took 2 minutes for me to collect the passport. The location is also convenient and is easily reachable with public transportation. Wonderful service.

Great experience on picking up the passport

Very friendly and helpful staff! Thank you very much for your kind help and great service!

Visited the store to pick my US visa up. Great hospitality and fast checkout. Highly recommended

The service here is great! They’re very organized, friendly and fast!

Incredibly rude service. Insisted i should sign I received my package before I even see that I am receiving my package or be allowed to make sure what it is that I am signing. When I said this is not normal, they did not remain silent but kept on making comments as if my request was strange or overstepping.

I left them my passport so they can send it to the US embassy and they were super helpful with the process and they sent me an email to let me know when my passport was ready for pickup again. Thanks!

Easy pick up, nice and helpful staff. I was there to pick up my passport after VISA application in the US Embassy and I would recommend the applicants to use this option to receive their passports 👍

Responsiveness, quality, empathy to help are guaranteed! Everything they serve is being done satisfactorily. Highly recommend it!

got my package in max 2 minutes, recommended

Great service, super kind concerning visa recuperation. Highly recommend this mailbox adress 👍

I would like to emphasise on the team being very kind and supportive of my courier situation.They were patient and helped me sort out my courier in the best way possible despite their busy schedule. I can’t thank them enough!

Very fast and friendly service

Very good experience! Thank you

(Translated by Google) Thank you for the uncomplicated and unbureaucratic processing of my daughter's visa, so she can fly to the USA tomorrow and doesn't have to wait any longer. 👍🏻 (Original) Vielen Dank für die unkomplizierte und unbürokratische Bearbeitung des Visums meiner Tochter, dadurch kann sie bereits morgen in die USA fliegen und muss nicht länger warten. 👍🏻

(Translated by Google) Very friendly! Had a nice chat. I can only recommend it 👍 (Original) Sehr freundlich! Hatten noch ein nettes Gespräch. Kann man nur empfehlen 👍

(Translated by Google) The shop offers the option of picking up US visas that have previously been applied for and issued in Berlin. The pick-up went without a wait and you are served very friendly. (Original) Der Shop bietet die Möglichkeit zur Abholung von zuvor in Berlin beantragten und ausgestellten US-Visa. Die Abholung verlief ohne Wartezeit und man wird sehr freundlich bedient.

The best place ever to sent your shipments. I would like to appreciate Mr Deniz for his warm welcome and great hospitality. I highly recommend

Super kind super friendly and super fast. Thanks for taking very good care of my mail even if I was a little!

Great service and super convenient. I used them to leave and retrieve a personal document, and left very satisfied. Fast, reliable and safe. I can only recommend them!!!!

Great service! We arrived just before the time they were about to close for lunch and they were very helpful!!! Thank you very much!!!

I was there to pick up my visa and it took it less than a minute. Very friendly service. Thanks a lot!

Had a wonderful experience, the service is great. We had a situation with our package and it was resolved quickly.

Such a friendly nice staff, smiling and they speaking both English and German, it was great.

had bought a super heavy but fragile piece of art in marble (150kilos) in Berlin that needed to be shipped to Brussels everything came in well packed and without any chip, which would have ruined the total value of the piece Glad the Team packed everything carefully on a palette that came safely to Belgium

I came here to process my american visa through post, not only were they super helpful but also really fast. 10/10 would recommend. Thanks for your service.

A very professional service. Feeling very welcome and they are always there to help for whatever case you might have. Totally satisfied, keep going like that!

Really helpful guys in here. We had a few mix ups with our deliveries and flights to catch soon after, they stayed open into their lunch break to help us out and the service was excellent!

The staff is really amazing, great set of people, they are wonderful so sweet and helpful!!! Thank you for your help. 100% recommend to use this service.

All good! Quick and convenient. Thanks

Great customer service! Super friendly staff