I had an ultrasound today with Dr. Olga Ivanovna Kozik. During the examination there was silence, you could even hear my heartbeat. She was not wearing a mask and was very painful in the pelvic area during the ultrasound. Speaks dismissively. In general, I would understand if such an attitude existed in a clinic, but not in a paid one! People go for the treatment and competence of the staff for money. And for such circulation of money it is not only a pity, but simply a shame to give it away.

(Translated by Google) I was outraged by the unfriendly and unfriendly attitude of the reception staff, they ignore or do not immediately answer questions. My dad did an MRI of the brain, the description had to wait an hour, but we decided to go home, since we live nearby. At the appointed time I returned for an answer and asked the girl to send a file with a description to my email. To which the answer was received that I myself can take a photo and send it to the destination ... my bewilderment caused laughter from my colleagues sitting next to me. I consider such an attitude, in principle, not acceptable for all organizations, and even more so for commercial ones. There are a lot of clinics like yours, and this means that we have a choice, and next time this choice will not be made in your favor. (Original) Возмутило неприветливое и недоброжелательное отношение сотрудников ресепшн, игнорируют или не сразу отвечают на вопросы. Моему папе делали МРТ головного мозга , описание нужно было ждать час, но решили уйти домой, так как живем рядом. В назначенное время вернулась за ответом и попросила девушку направить файл с описанием на мой email. На, что был получен ответ, что я сама могу сделать фотографию и отправить ее по назначению...моё недоумение вызвало смех у сидящих рядом коллег. Считаю подобное отношение, в принципе, не допустимым для всех организаций, а уж для коммерческих, тем более. Таких клиник, как ваша очень много и это значит, что у нас есть выбор, и в следующий раз этот выбор будет сделан не в вашу пользу.

I would like to express my sincere gratitude to cardiologist Ekaterina Aleksandrovna Savinkova, who helped us in a difficult situation for my mother! After our many ordeals, we found a doctor who approached our problem professionally, prescribed a specific examination, and provided quality assistance. We finally received the correct diagnosis, which three hospitals could not give us. Ekaterina Alexandrovna is very attentive, compassionate towards the pain of others and showed a sincere desire to help. These qualities are not often seen in people lately. You showed not only your professional skill, but also genuine compassion and care for the patient. This is valuable not only for our family, but also in the eyes of God. The scripture says: 1 John 3 chapter 17 verse: "..., we must love not in words, but in deeds, for real." Thank you very much! The Artful Family

Мрт головы и сосудов делала, все нормально. В итоге оказалось воспаление гайморовых пазух и фронтит… неужели этого не видно на МРТ или описывают только то, за что уплачено…. Ну за 6000 рублей могли б и написать! Переделала исследование в другом месте, а никсор коту под хвост.

(Translated by Google) Late yesterday evening on the site I left a request for an appointment with two specialists. Today for the whole day no one called me back ... I repeatedly tried to call myself - wait for an answer, then reset ... You live well, since you don't need clients! You are not the only paid clinic in Dolgoprudny !! (Original) Вчера поздно вечером на сайте оставила заявку на запись к двум специалистам. Сегодня за целый день мне так никто и не перезвонил... Неоднократно пыталась сама позвонить - ждите ответа, потом сброс... Хорошо живёте, раз клиенты вам не нужны! Вы не единственная платная клиника в Долгопрудном!!

(Translated by Google) Offering additional services Today, 06/19/2021, I applied to the clinic on Nagornaya 9, for a gastroscopy, at the reception, the registrar Tolanova S.V. She announced that it is necessary to take blood tests for HIV infection, hepatitis C and pay an additional 750 rubles in order to avoid going to court in the future, provided that I suddenly get hepatitis or HIV. What an absurdity!!!! That the clinic does not observe elementary hygiene, which it fears ........ In turn, the reception staff provided an extract from 81 GKB dated 05/21/2021 on undergoing treatment in a hospital with a number of tests, realizing that during hospitalization in a medical institution, they are taking these types of infection, this extract of the manager did not suit SV Tolanova. I tried to explain that I applied for a gastroscopy service and I don’t need blood tests and I don’t want to pay for them, to which I received the answer: “This is a private clinic and you are required to comply with internal requirements”, namely, to pay for additional services that I do not need, but If you don't like it, go to a government clinic and don't go here. This is the first time I've encountered such rudeness. The manager Tolanova Svetlana Ivanovna seems to be an irreplaceable employee in this medical institution, since she can send patients to other clinics. I had to listen to the wishes of Tolanova S.V. apply to other clinics. Today, I canceled the appointment for ultrasound of the veins and the appointment with the patient's phlebologist Kirsanova N.A. and you will have to register yourself in another clinic with a gastroenterologist based on the results of a gastroscopy examination. Due to the boorish behavior of the reception manager Tolanova S.V. count how much the medical center has not received additional money and this is only today. Due to the imposition of unreasonable additional services, namely the delivery of tests for HIV and hepatitis before a gastroscopy examination, I will be forced to contact the Rospotrebnadzor committee. (Original) Навязывание дополнительных услуг, Сегодня 19.06.2021 обратилась в клинику на Нагорной 9 ,для прохождения гастроскопии , на рецепшен регистратор Толанова С.В. озвучила что необходимо сдать анализы крови на вич инфекцию, гепатит С и заплатить дополнительно 750 рублей, что бы в дальнейшем избежать обращений в суд при условии , что я заболею вдруг гепатитом или ВИЧ. Какой обсурд!!!! Что клиника не соблюдает элементарной гигиены, что опасается,........ В свою очередь сотрудникам рецепшен предоставила выписку из 81 ГКБ от 21.05.2021 о прохождении лечения в стационаре с рядом анализов дав поняв что при госпитализации в медучереждение проводят забор на данные виды инфекции, данная выписка менеджера Толанову С.В.не устроило. Попыталась пояснить , что я обратилась за услугой гастроскопии и анализы крови мне не нужны и я не хочу их оплачивать, на что получила ответ: " Это частная клиника и Вы обязаны выполнять внутренние требования", А именно оплачивать дополнительные услуги которые мне не нужны, а если не устраивает идите в государственную клинику и не ходите сюда. С таким хамством сталкиваюсь впервые. Менеджер Толанова Светлана Ивановна по видимому не заменимый сотрудник в данном медицинском учреждении, коль может отправлять пациентов в другие клиники. Пришлось прислушаться к пожеланиям Толановой С.В. обращаться в другие клиники. На сегодня отменила запись на УЗИ вен и запись к флебологу пациента Кирсанова Н.А. и придется самой записываться в другую клинику к гастроэнтерологу по результатам обследования гастроскопии. Из за хамского поведения менеджера рецепшен Толановой С.В. посчитайте сколько медицинский центр не дополучил денег и это только сегодня. По факту навязывания необоснованных дополнительных услуг, а именно сдача анализов на ВИЧ и гепатит перед обследованием гастроскопии ,буду вынуждена обратиться в комитет Роспотребнадзор.

I have been using the services of the Niksor clinic for 3 years. Excellent doctor Savenkova Ekaterina Aleksandrovna. A very attentive and sweet person. Talks to her for an unlimited time. He listens to everyone carefully. Advice and medications are given by those that help. Dearest person. The girls at the reception are attentive, they will always make a note and advise the best time. The nurses in the procedural are excellent, all without exception. They get into the vein the first time. They try to do everything so that the patient is comfortable. Thanks everyone. I'm very happy with everything.

I did an MRI of the lumbosacral region. Everything is clear, fast, the results are ready in an hour. Adequate doctors, friendly reception.

I am terribly disappointed with the clinic on Nagornaya 9. First, I was let down by the waiting time for a CT scan description, which is why I was late for my paid appointment with the doctor. The administrators refused to take responsibility for this; according to them, I had to wait as long as necessary. The apogee of unprofessionalism in this clinic was the conclusion of the traumatologist about torn ligaments in the finger and the denial of the need to do an X-ray, which would have cost me my finger if I had not decided to recheck. It turned out that I had a displaced fracture... requiring surgery. People, please take care of yourself and your health!

Раз 20 звонил скидывают что за прикол я не понимаю . Самая отстойная клиника из всех !

To say that I am not happy is to say nothing! Disgusting behavior of the staff. Starting from answering the phone and ending with the doctor. I went there for the first time and needed an MRI. It turned out not far from home. I called to make an appointment, they answered the phone with rudeness and hostility. Anyway. I arrived there, at the reception they carried out standard paper procedures and casually sent me to the office. In the MRI room they immediately began to rush me, knowingly telling me that something might not work out. (How is that possible?! This is a serious examination!) They didn’t even let me lie down comfortably. After the study I felt bad. The doctors, not only pretended that nothing was happening, although I said that I felt bad and lacked air, did not offer water and did not ask what was wrong with me, but they also literally pushed me out the door, saying that they And so they were delayed, and they still had a “client”. Go ahead and pay, and we’ll quickly write a conclusion. I went to pay, at the reception they didn’t even listen to me that I was feeling bad, they only said that I owed 5,000 rubles. When the conclusion was ready, they gave it to me, but they did not answer any questions, saying that here is the conclusion for you, go to your doctor. Of course, I wanted to express everything right there, but I was in a semi-faint state and I wanted to leave this room as soon as possible. I got dressed and left, saying goodbye to the reception, to which I was completely ignored! I have never seen anything like this even in a state clinic. In general, sharashka’s office! I definitely won't go there again.

I want to tell everyone from the bottom of my heart that you shouldn’t go to this clinic, there are stupid doctors sitting here who only think about how to do it so that they can send you for all sorts of tests, so that you go to all the offices there just to earn money. A mammologist and an uzologist here told me that I had adenosis (a benign tumor), I spent 35,000 rubles in vain, thinking that they were telling the truth. I was prescribed medication, which I had to take for 6 months. I went to the Blokhin Oncology Center and there was an experienced the doctor (22 years of work experience) did an ultrasound for 15 minutes, very carefully and told me that everything was fine with me, I had a breast cyst and there was nothing to worry about. And in Niksor the ultrasound lasted 1.5 minutes 👎👎👎 In the end, if I would trust the Nixor doctors and take it for 6 months

Many thanks to cardiologist E. A. Savinkova. In the winter I thought I would die of pneumonia, there was fear and panic, she saved me and pulled me out of a serious condition. Now I take my parents to her. This is not just a competent doctor, but a wonderful person. Low bow to her. And all the doctors who visited Nagornaya were a gynecologist, a mammologist, a vascular surgeon, all specialists in their field. At the reception everything was fast and polite. Very good clinic.

At the reception, just a collective farm! There are such rude people there, they didn’t see the level of service. Compulsory medical insurance will be more polite!!!

Good afternoon. I give it a three only because I mixed up the time myself. But! The other day I signed up for dentistry. They signed me up. No confirmation message was sent. This is a recording on Nagornaya. When I make an appointment at New Boulevard, they call me back. They will know whether I will come or not. Reminds me of time. Today I came to the clinic. I state my last name and the time for which it was recorded. She asks me to sign the documents. Sends to room 22. She has arrived. They send you to sit until called. I sit for 5,10,15 minutes. 30. 35. I can’t stand it. I'm going down. I ask what's the matter. And the administrator tells me that it turns out I was booked an hour later. Fine. My mistake, but when I came and said that I was a 10, you could have said that I was an 11!? I rarely express my dissatisfaction, but today is apparently not that day. As a result, I freaked out and went home. At home I came to my senses and decided to return. The doctor is not to blame for this whole situation... He will lose time and money. .. Result: I lost another half hour, no one called me into the office. I don’t see the point in going and sorting things out. Judge for yourself

Constantly dropping calls

In the middle of the day I can’t reach the clinic on three different numbers. I can't think of a better service