2/5 Amar P. 5 months ago on Google β’ 104 reviews
A
Disappointing
Experience
at
Amigos
-
Poor
Service
and
Billing
Issues
Last
night,
my
visit
to
Amigos
was
far
from
satisfactory,
primarily
due
to
issues
with
the
staff
and
billing.
Initially,
I
was
promised
a
10%
discount
on
a
whiskey
bottle,
but
the
final
bill
didn't
reflect
this.
It
seemed
as
though
the
staff
expected
me
to
overlook
this
due
to
inebriation.
Upon
pointing
out
the
error,
the
staff
engaged
in
a
blame
game,
creating
an
uncomfortable
scene.
Furthermore,
the
manager,
Mukesh,
offered
us
complimentary
tequila
shots,
only
for
the
staff
to
later
demand
payment
for
these
as
well.
This
miscommunication
was
startling
and
added
to
the
frustration.
To
add
insult
to
injury,
when
I
went
to
settle
the
bill,
I
found
another
miscalculation,
this
time
overcharging
me
by
20rs.
The
situation
escalated
when,
at
the
time
of
the
final
settlement,
staff
members
tried
to
intimidate
me
by
bringing
another
customer
to
confront
me
aggressively.
This
tactic
was
highly
unprofessional
and
inappropriate.
The
only
redeeming
feature
of
the
evening
was
the
live
band,
which
managed
to
maintain
a
good
atmosphere
despite
the
service
issues.
Unfortunately,
due
to
the
poor
experience
with
the
staff
and
the
repeated
billing
problems,
I
have
decided
not
to
return
to
Amigos.
Itβs
disheartening
to
encounter
such
service
at
a
place
that's
otherwise
highly
rated.
It
might
be
suitable
for
a
quick
drink,
but
definitely
not
for
longer
stays
or
parties.