I stayed in a premium terrace room on floor ten. Nothing short of perfect. Staff were very friendly. Area is perfect too. Tram stop outside. Park next door. 2 minute walk from grand via main Street. The pool and sauna were also excellent. A sauna that's actually properly hot. :) The pool is on the 6th floor and offers lovely views to the hills. There is a shopping centre directly across the street too.. all in all a very nice stay. Image is view of sunset from terrace of room 1019. Sunny on the terrace all afternoon until sunset. Perfect.

An interesting design hôtel in Bilbao full of sculptures

Vieuw from the window of an upper room. Majestic hotel. Ideally located. At the foot of the museums and about twenty minutes from the old town. Very good breakfast (14 euros). Room is old but very clean. Very good room service. Reception : irregular quality of the staff at the reception. The art exhibition in the lobby makes the hotel, where everything seems too big, more welcoming.

This is one of the nicest hotels I've stayed in. Perfect location between the Guggenheim and some of the best pintxo bars. Easy walking distance from everything, including a bus stop that takes you to the airport in minutes. The staff were very helpful and friendly. We asked for the mini fridge to be emptied of items so we could use it for our own drinks and someone was there within 2 minutes to do so. The beds and pillows were very comfortable, the room large, and the bathroom enormous, with incredibly powerful water pressure in the shower. We even lucked out with a view of the river right outside our room. The lobby is beautiful and smells great. It was lovely to use the 6th floor and sauna, which we generally had to ourselves. I cannot fault this hotel.

It was good as a hotel. Not as a 5 Star hotel. Cheapest toilet paper , little damages to the carpet , missing bathroom equipment. Those are details one shouldn't have to mention in a 5 Star establishment. The views good though and the personal very friendly.

The room is very outdated. Lots needed to be replaced. The bed was so sunken in, it felt like you were sleeping in a tiny boat. The shower fixtures kept falling off. The staff in the breakfast area were professional and so helpful. Location was walking distance to everything

Be very careful, thief's in the Lobby. 3 star hotel max. Thief's In The Lobby. Never leave your stuff unattended. NEVER. Good luck.

Great location very close to Guggenheim museum, walking distance from center, right on the river. The rooms are fairly big, sheets were clean, they give you bathroabs and slippers and all the toiletries you need, including dental kits. Overall, the service was great, the staff were nice and helpful , made dinner reservation for us. Interesting design of the hotel allows for great view from the room.The hotel must have been beautiful at the time when it was built but it needs to be renovated, which is especially visible inside the room.

I would probably give this hotel very solid 4 stars based on my experience. I like the way this hotel is decorated in traditional Spanish terracotta shades of red. As you walk in the lobby is impressive makes you feel welcome. The reception staff is extremely caring. The rooms are spacious and generally well equipped but lack the wow factor and have lost their former glory as the hotel aged. The breakfast is generally great but not always consistent, one morning you may have wonderful local figs and the following day none of that. They even offer free sparkling wine for breakfast if you want. Hotel also boats a nice gym, dry sauna and a small swimming pool which is open from 10 am to 10 pm every day. Generally I enjoyed my stay and would probably come back again if the price is right.

Don’t waste your money. This hotel in no way rates 5 stars. The only thing it has is location. Please understand that this hotel is a major tour group hotel, which means a 10 minute wait for coffee when the tour groups descend on the breakfast room and completely devours everything in sight. This morning there wasn’t even a plate available when I tried to get breakfast. Also, we have stayed here 5 days in a junior suite, every day but one I have had to go back down seven floors to get my room key reconfigured. Today, on the elevator down, I met a British couple who just checked in and when they entered their room there were other guests already there. This hotel is maybe2-3 stars at best. If you are going to spend 5 star money for a room, go somewhere else.

Building needs of tender and loving care, carpet is a bit worn, a few dents in the walls and furniture. Breakfast is not memorable, the pastry doesn't seem the freshest. However the service is impeccable, friendly and helpful.

Really loved this hotel. Great location, spacious, great service. Loved staying here and would recommend anyone going to Bilbao to do so. Rooms are a bit old fashioned but the design of the hotel was charming and cool that it made up for it. Didn't eat here but menu looked nice also.

5 star hotel close to San Mames Stadium and Metro station. Also has the tram running by it for ease of getting into other areas of Bilbao for restaurants. Lovely setting with nearby park and a view over the river. Comfortable beds and thoughtfully laid out rooms. We were not disturbed by other hotel guests as the building is very solid but be aware that any Spanish city hotel will have city night noise from outside as the Spanish tend to keep late hours!

Mixed review here. Location is great to see the Guggenheim, a football game, or attend a convention. Not as great for visiting the old town, but only a 20 minute walk away. Hotel has a good facade, classic 1990’s architecture. The problems that ruined our experience were the hotel’s service and maintenance. 1. Parking - there is not enough on site, and the staff doesn’t care. We had to park about .3 km away in a public garage. There was no apology or concern from staff, it was just full and that was too bad. 2. Breakfast - a large, but largely bad food experience. Poor flavors generally, and we found things like unwanted mold on cheeses. 3. Bathroom - our shower was missing a water retention strip on the shower door, and had poor drain slope, so water flowed out in to the bathroom until we worked a way to dam it up with a towel; the drain pipe ventilation didn’t work right, so pipes gurgled all night; lighting was so bad it was difficult to safely shave. 4. Room - lighting was terrible for a modern hotel room, it was maybe 250 lumens with all the lights turned on; noisy fridge motor; and, to top things off, our room power breaker tripped, cutting our power, with the power blinds closed, so totally dark in the room. Getting this corrected took almost 2 hours, after a mixup about what room number we were in, then there was some attempt to blame us for plugging in too many electrical devices (sure - we plugged in a total of 2 mobile phones and 2 watches). I can’t believe our experience was typical, and our experience in other Meliá properties has been great - so take a chance if the location is right, but have low expectations. Other notes - I don’t think they have “Level” service here. We did not try the pool, bar or restaurants (except breakfast). The restaurant menus were unappealing to us, and very limited - not typical of a business or pleasure traveler hotel, they seemed to be trying too hard to be cool.

I stayed at Meliá Bilbao Hotel for 8 nights in total. The rooms were very clean, breakfast and evening meals were very tasty. It is the hotel where I stay constantly during my visits to Spain. I am very satisfied with your services. I would recommend.

The room was clean and had enough room for an additional twin bed. We had a balcony that offered a great view of the city. Very walking friendly with plenty to do nearby. Mall across the street if you have forgotten something. Nice breakfast with courteous staff.

It's value for money but not a 5 star hotel. Decor outdated and needs fixing. Gym all broken and pool tiny

+ Nice lobby, comfy beds, nice location near the park and river -The breakfast is a chaotic and messy and all the cheeses look like they’ve been out for hours. At rush hour, one of the chefs was loading up a plate with eggs and sausages, dropping half on the floor and kicking them under the buffet table. Hotel room only provides instant coffee and black tea - would have expected at least a coffee machine and non caffeinated/ herbal teas. We got locked out of our rooms on the second morning after going to the gym (neither of the keycards were working) and when we went down to reception there was no apology or even a friendly interaction. Despite a note on the reservation that we are celebrating our honeymoon with them, we did not see nice gesture or anything and they gave us a room with twin beds. We could only swap to another room the next day. Changing rooms, we find out that the window in the new room is broken… The gym is a bit outdated and the pool is tiny. For a 5 star hotel, I’d expect a bit more class…

Barely a 2 star hotel (at best!). Room is worn down, dusty, and not well cleaned. This is why I travel with Lysol wipes! Shower drain is slow. No bar soap. Had to request kleenex. Other issues. Their "5 stars" need to be revoked!

I have a reservation at this hotel but it is impossible to contact them to ask a question because my reservation was done by the convention that invited me and they won’t accept direct contact for a simple question. I find this annoying.

Excellent location, the hotel car park may be ask before it seems it could get full fast The bar restaurant area is pretty nice The menu was not what i would have expected choices wise But it was good Perfect for easy city access

Very nice hotel - our room was massive and the bed was a California king size. I’ve never seen such a huge bed in Europe! The lobby is stylish and it was very comfortable. The food was decent and well priced. The only problem is that the check in and check out took a very long time.

Ready to help you with anything. Beautiful hotel , the room is spacious and beautiful, very clean. The food is good especially breakfast!!!! Amazing buffet 😋

very fascinated place... huge hall, and very nice rooms. Closed to the Guggenheim museum and to the city Centre is a really good place where to stay for a visit to the splendid city of Bilbao

A great place to stay in Bilbao. Thanks to the great staff team for making our stay a magical moment. Highly recommended 🙏

The aircon in the room is not cold enough. Didnt replenish paper cups and tea bags or coffee on 2nd and 3rd day we stayed there although providing kettle. Very challenging underground parking as there are pillars separating the windy ramps.

Amazing space in the rooms. Very large beds. The staff where friendly and honest, also gluten free breakfast avaliable, across the road there is a very big shopping mall full of places to eat Well worth the money if you are in the area.

This place is luxury with wonderful staff to go with it. The breakfast is fantastic and worth the money. The rooms are good, but perhaps soon due an update. The location is great too, just a short 2min walk to the tram. Across the road is a shopping centre and lots of local bars. Very close to the Guggenheim Museum too. Overall a great hotel for all occasions. We would stay again

Ok hotel but not really 5 star. We went there to be able to charge our car and sent emails and tried to call to get confirmation. When we arrived the 2 chargers where busy and we had to drive to a garage where it took 1 hour to register and in the end we only got 30% charging. Lifts did not work in the hotel. But the price was not high- I think this is a 4 star hotel. Dinner was good!

loved it. the gym is empty so it is almost privatised. the pool is very great, not too crowded. staff is very kind. the minus is the breakfast that wasn’t big enough for me and the breakfast staff is very intrusive. i recommand 100% though

Everything was fine. The elevator allows for a spectacular view of the interior and a fun experience as well. The mini fridge was packed with goodies. Well equipped working table. The lounge is excellent, a bit expensive though. Everything was clean and the treat was polite. As the climate is a bit unforgiving, they also have umbrellas if you require them in a pinch. Would book again for sure.

Near perfect location and accommodation for touristic days in Bilbao, especially if you have a car. Also, the balcony rooms are recommended.

Melia Bilbao offers everything you need to feel safe and comfortable. Clean rooms, great breakfast with local specialties, additional attractions. Very positive experience.

Excellent rooms. All staff very friendly. Good breakfast choices. Hotel had spare umbrellas. Lovely bathroom.

Great location, friendly staff and very good price! Lovely room as well!

Good overall and a great central location near all sites and local park. Easy walking to all locations. Some downfalls are the super busy breakfast and lack of space, also the elevators didn't always work and you had to wait or pass due to packed elevator. Room service was quick and good food and drinks overall.

Quite a let down for a 5 star hotel. Breakfast was mediocre, rooms were big but a bit dated and the room service wasn't very thorough. Nada del otro mundo, decepcionante para un 5 estrellas.

Nice hotel in the center of Bilbao not far away from different seit seeing points (Guggenheim museum,…). For the star rating a little bit tired and overpriced.

Adama at reception was generous, very welcoming & cheerful throughout our stay. Rudi, lady with the lovely hair took car of my family and i with a huge smile. She really went out of her way. Maurizio was great too. They really made our stay warm