3/5 Debsoumo D. 10 months ago on Google
Our
stay
here
was
near
perfect.
Beautiful
and
squeaky
clean
hotel
rooms
with
all
amenities.
The
food
is
delicious.
The
staff
is
super
welcoming
and
helpful.
The
ones
at
the
receptions
always
welcome
you
with
a
grin.
On
the
day
of
our
checkout
and
move
to
Cologne,
the
staff
again
at
the
reception
helped
us
by
going
out
of
their
way
with
the
right
train
connections.
Hope
we
get
to
stay
here
again.
The
not-so-good-part
was
the
housekeeping
person
who
kept
entering
the
room
without
permission
by
opening
the
door.
This
happened
twice
on
the
day
of
check-out,
first
at
9am
and
then
at
1145
am.
When
confronted
as
to
why
he
is
repeatedly
entering
without
permission,
he
pretended
he
doesn’t
understand
English
and
insisted
that
I
speak
in
Deutsch
or
Arabic.
Do
you
require
language
skills
to
simply
knock
on
the
door
and
not
enter
the
room
without
permission?
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