Motel One image

Motel One

Motel

😠 My brand new watch was stolen at this hotel from the hotel room. General manager said he would personally look into into. I never heard from them again. Emailed to follow up, radio silent! Responses given by staff did not add up and overall very suspicious. Dodgy, suspicious and dishonest.


Address

Maximilianstraße 30, 53111 Bonn, Germany

Website

www.motel-one.com

Rating on Google Maps

4.30 (42 reviews)

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Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 rachel t. 9 months ago on Google
    My brand new watch was stolen at this hotel from the hotel room. General manager said he would personally look into into. I never heard from them again. Emailed to follow up, radio silent! Responses given by staff did not add up and overall very suspicious. Dodgy, suspicious and dishonest.
    1 person found this review helpful 👍

  • 5/5 Emy K. 1 year ago on Google
    So wonderful hotel, a bit cold and the cover is small a bit 😅 but the hotel is amazing, the service is amazing, I love it.
    1 person found this review helpful 👍

  • 1/5 Nad 8 months ago on Google
    This evening, I went to the lobby with my four special guests for coffee at 8 pm. While there was not so much rush in the lobby. When no one came to take the order, after going to the reception, an African girl came to take the order. So far, everything was going well. We ordered some drinks and snacks and three muffins. . . She brought my drink wrong and I told her that the drink was wrong. She admitted that I had never made this drink before. But later, she brought the right drink instead. That time, I asked her to bring some spoon or fork so that we could eat this cream cake, Muffin. Then she shouted at us that to order everything once, not again and again, but we didn't. All were her own mess. While it is a matter of common sense or professionalism that when someone orders a cake, they would've given a spoon or a fork along with it, right? . . Well, we were completely silent on the bad behavior of this African bar tender. . . She never asked us for bill receipts. however,I paid cash. Instead, she showed me a total sum on a digital screen to confirm and didn't print anything. In the end, when I gave her 5 euros as tipp, there were clear signs of embarrassment on her face. Not recommended 😕

  • 1/5 Shahid N. 8 months ago on Google
    Today, we were sitting outside in the vicinity, an unfriendly person came to us and kind of rudly shouted outside is closed , you can sit inside or anywhere else. We said ok 👍 Infront we walked in the lobby. I'm sitting here in the lobby with my friend for one hour. Barattender are watching us, but no one is coming to us to take an order........ And we are leaving now at 11:54.

  • 5/5 deepak b. 7 months ago on Google
    Very Good Nice Environment

  • 5/5 Mary A. 1 year ago on Google
    Comfortable place with close proximity to the city center. Awesome systems in place to save Energy.

  • 5/5 Stefan M. 4 months ago on Google
    TOP Hotel , sehr freundliches Personal , super Service, leise Zimmer , sauber und gepflegt - hier gibt es einfach nichts negatives.

  • 5/5 Mihai D. 4 months ago on Google
    Preis-Leistung Verhältnis stimmt. Coole Atmosphäre in der Lobby, sehr nettes Personal.


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