ABSOLUTELY UNACCEPTABLE! A saleswoman there has been noticed several times for discriminating against foreign customers. Two African schoolgirls (!) bought themselves something to drink. The saleswoman greeted and said goodbye to all the customers, but looked away from the two girls as if they weren't there and carelessly threw the goods onto the conveyor belt. I've noticed this behavior several times now. After reading reports from other customers who confirmed what was described, I now know that the saleswoman is deliberately behaving in a racist manner. The branch management should be removed! How can you employ people who display racist behavior in this day and age and in a district like Vahr? I'm beside myself!

There's nothing better than showing up there 15 minutes before 8 p.m. because you just want to get a water bottle and hear at the door that they're already closing. It would take a minute, but they have to get off work early. And when you announce that it's just for one drink, you hear "then you're out of luck. Get it in the morning." What kind of dealing with customers is that?!

SUPER!!!

(Translated by Google) It is impossible that everyone here always writes negative. So I'm there every day, and it always depends on the customer. If the customer does not understand, for example, that a MOUTH NOSE MASK has to be pulled over the nose in the whole store, then as an employee one is sure to become unfriendly. After all, you want to protect yourself and everyone in the room. It is also impossible that many things such as make-up are simply used by customers as "testers" and thus decorate their entire face. But the horse women / men are the ones who enable you to go shopping in the hard times, they all do and I bet everyone does at least 10-20 hours of overtime a month and the bosses like the district management or others certainly don't care, the main thing is that the shop is open. So have a little more understanding for the employees and their measures, and if it doesn't suit you go shopping at Aldi, Rewe and the like and annoy the employees there. (Original) Unnöglich das alle hier immer Negativ schreiben. Also ich bin täglich da, Und es kommt immer auf die Kunden an. wenn der Kunde z.b nicht versteht das eine MUND NASEN MASKE im ganzen Markt über die Nase gezogen werden muss, dann wird man als mitarbeiter sicher auch unfreundlich. Immerhin will man sich und jeden im raum schützen. Auch ist es unmöglich das viele sachen wie schminke einfach benutzt werden von Kunden als "tester" und dekorieren so ihr komplettes gesicht UNMöglich. Aber die Rossfrauen/Männer sind die die euch in der harten Zeit ermöglichen einkaufen zu gehen, die machen alle und ich wette Alle mindestens 10-20 Überstunden im Monat und es ist den Chefs wie bezirksleitung oder anderen sicher auch egal hauptsache der Laden steht. Also habt bisschen mehr Verständnis für die Mitarbeiter und deren maßnahmen, und wenns euch nicht passt geht zu Aldi, Rewe und co einkaufen und nervt dort die Mitarbeiter ab.

(Translated by Google) Rossmann constantly assumes that I am stealing something and want to search my pockets. I go into the shop as normal and the beeper starts to beep, they assume that I stole something, although I just wanted to go into the shop, which therefore doesn't make any sense. In addition, the employees are often unfriendly and want to embarrass me in front of everyone by claiming that I would steal. I've never stolen and I don't need to, despite that I have to keep listening to these allegations just because they don't have their security measures under control! (Original) Rossmann unterstellt mir ständig, dass ich irgendwelche Sachen klaue und wollen meine Taschen durchsuchen. Ich gehe ganz normal in den Laden rein und das Piepteil fängt an zu piepen, man unterstellt mir direkt das ich was geklaut habe, obwohl ich grade in den Laden rein wollte, was daher keinen Sinn ergibt. Zudem sind die Mitarbeiter oft unfreundlich und wollen mich vor allen Menschen bloß stellen, indem sie behaupten ich würde klauen. Ich habe noch nie geklaut und hab es auch nicht nötig, trotz dessen muss ich mir ständig diese Unterstellungen anhören, nur weil die ihre Sicherheitsvorkehrungen nicht im Griff haben!

Disgusting staff, disgusting shop. Rossmann doesn't just seem to have "problems" with xenophobic staff in this branch. Although I don't think it's a coincidence that this problem only occurs so frequently with Rossmann. Better go to DM, it's higher quality, cheaper and more modern than this old gentleman's shop.

Ich geh mit meiner Schwester zu Ross an und dann piept dieses piep Teil die ganze Zeit. Wir haben nichts gestohlen oder so. Dieses piepteil piept auch gefühlt immer wenn man dort hingeht. Ich hab jetzt Angst dort nochmal hinzugehen. Rossmann soll mal nicht auf arm machen und diese Teile reparieren.

I can't recommend it because the employee always deducts the remaining money, please always pay attention to the receipt, last time €7 was deducted from me

Today I bought a lash serum for 29.90 only to be unable to find the product in the packaging when I got home. Unfortunately, you can't rely on nothing being stolen from the store. The packaging was not iron on the outside but inside. A pity. It would be nice if they were more considerate of theft or at least careful.

Super

Und von der Kassiererin wurde mir das Geld aus der Hand gerissen.

(Translated by Google) Rude staff. I bought milk for the baby and didn't pay attention to the appropriate measure. I came back a minute later and they don't want it back (Original) Unhöfliches Personal. Ich habe Milch für das Baby gekauft und nicht auf das entsprechende Maß geachtet. Ich kam eine Minute später zurück und sie wollen es nicht zurück

(Translated by Google) I was just at cash register 1 on March 12th, 2021 at 10:15 am, the cashier really finished me off and assumed that I stole something just because I couldn't lift my heavy rossmann bag because it was so heavy. She tried it herself and couldn't lift it either, so a Secruity had to come and help me. She got very aggressive in the end and threw my remaining money on the table and didn't say goodbye. I had to hold back my tears. (Original) Ich war eben grade am 12.03.2021 um 10:15 an der Kasse 1 , ich wurde von der Kassiererin richtig fertig gemacht und mir unterstellt dass ich was geklaut habe, nur weil ich meine schwere rossmann tüte nicht anheben konnte weil sie so schwer war. Sie hat es selbst versucht und konnte es ebenfals nicht anheben, sodass ein Secruity kommen musste und mir helfen sollte. Sie wurde am ende sehr agressive und hat mein rest Geld auf den Tisch gehauen und nicht tschüss gesagt. Ich musste mir meine Tränen unterdrücken.

(Translated by Google) Nice staff, always helpful (Original) Nettes Personal, immer hilfsbereit

The employees are actually friendly if you are friendly to them, but a lot of customers are unfriendly from the start and spread a bad mood. The branch itself can't do anything about it, but several customers are simply behaving outrageously.

I can only confirm the xenophobic behavior. Experience it yourself again and again. It is demonstrated very clearly by local older cashiers. Since the last lockdown you feel like you're in a Gestapo, absolutely impossible. I hope something happens very soon.

My 2 friends were banned from the house for 2 years for no reason because they used a tester, very unfriendly employees!!! I can't recommend it