MediaMarkt Aréna Plaza image

MediaMarkt Aréna Plaza

Store Electronics store

One of the Most Reviewed Stores in Budapest


Address

Budapest, Kerepesi út 9, 1087 Hungary

Website

mmlink.hu

Contact

+36 1 358 6600

Rating on Google Maps

4.20 (2.9K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 AM to 9 PM
  • Thursday: 10 AM to 9 PM
  • Friday: (Good Friday), 10 AM to 9 PM, Hours might differ
  • Saturday: 10 AM to 9 PM
  • Sunday: (Easter), 10 AM to 7 PM, Hours might differ
  • Monday: (Easter Monday), 10 AM to 9 PM, Hours might differ
  • Tuesday: 10 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: service (10) store (7) experience (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 alper d. 8 months ago on Google
    I wish there is a option about giving a 0 star. Nobody speaking english at all. Even we try to communication with them. They didnt care at all
    2 people found this review helpful 👍

  • 5/5 DuriX 3 years ago on Google
    I see there is some of really negative reviews about customer service and after sale service. From my experience l never had problem with that l visit this place often, every time l call for some questions or problems they are really looking forward to help you. I really recommend this place because you can find everything you need. I also recommend everytime to ask if they will have sales in few days for that type of products since they can sometimes give you that kind information.
    2 people found this review helpful 👍

  • 4/5 Roja S. 11 months ago on Google
    The store offers a diverse range of products; however, it's important to note that certain items may be priced higher compared to other similar stores. Similar to its other branches, there isn't dedicated staff available for assistance or guidance. Keep this in mind while making your purchasing decisions.
    1 person found this review helpful 👍

  • 1/5 Sami Ben A. 3 months ago on Google New
    If i can give 0 star i will, not my first disappointment in this brand, every time i go there, the same issue, no staff, no employees to help, when you start to turn around and around all store, you will find them hidden, playing on their phones… if you ask them help, answers are ready : - no english - not my sector … Worse experience as usual in Media Market.
    1 person found this review helpful 👍

  • 1/5 Михаил �. 1 year ago on Google
    So lazy, rude personal. Nothing wouldn’t like to do ...
    1 person found this review helpful 👍

  • 1/5 Tommaso T. 11 months ago on Google
    I brought a very expansive iRobot that I bought from them to repair. They kept it for two weeks. After they returned it it had exactly the same problem, which of course was not fixed. Did they even turn it on and check if it worked before returning it? Do they think that customers have the time to go back and forward to their store because they don’t know how to do their job (or probably they simply don’t care)? Just a disgraceful experience. Update: I went back to the so called customer service. Among many nice things, the person in charge told me that if I don’t like the way they do things in Hungary I can go back to my country… then why selling things to foreigners? RACIST XENOPHOBISTS work for this company, don’t buy from them.
    1 person found this review helpful 👍

  • 1/5 Qing Q. 9 months ago on Google
    Very bad shopping experience! Tablet cannot be returned or exchanged after purchase! When we went to the after-sales service, we were told that the goods could be returned and exchanged within three days, but when we went the next day, we were told that the goods could not be returned or exchanged! Will never shop at this place again!
    1 person found this review helpful 👍

  • 5/5 Jowett M. 2 years ago on Google
    Best mall in Budapest? Probably.
    1 person found this review helpful 👍

  • 1/5 Bruno R. 2 years ago on Google
    Nice warehouse, well stocked inserted in a splendid shopping center. Too bad that those who served me were lazy and disinterested in work. Bad business card.
    1 person found this review helpful 👍

  • 1/5 Nitish P. 2 years ago on Google
    I usually like to shop at MediaMarkt, I used to go to their store in Árkád Mall which was good overall. This time I went to the store in Arena Plaza and customer service was terrible. Found the product and wanted to ask for help but no one attended to us for over 30 minutes they kept sending us to each other while attending other customers. I eventually felt insulted and left, will never go to this store again!
    1 person found this review helpful 👍

  • 1/5 Herczeg Z. 3 years ago on Google
    Don't buy anything in this overpriced store chain. Had to deal with their customer service at this location due to a faulty drone and, it was a pain. I even had to contact the authorities to avoid being ripped off.
    1 person found this review helpful 👍

  • 2/5 Varun K. 2 years ago on Google
    Prices are not the best. There is very little variety. Most of the staff can't speak a single word of English language. I go here only because I haven't found a better alternative.
    1 person found this review helpful 👍

  • 1/5 Nena M. 1 year ago on Google
    Awful experience. Very rude and unhelpful stuff, especially girl with pink hair.

  • 2/5 Amer T. 4 months ago on Google
    Staff unfriendly and uncommunicative. It is impossible to get help or expert opinion. I don't recommend it.

  • 1/5 Alexander G. 7 months ago on Google
    Horrible service. They don't want to help you being unpolite and don't take time for you. This is no service at all

  • 3/5 TH 8 months ago on Google
    Nothing special: it is a regular Mediamarkt: few cashier desk open, long line... unfriendly staff. But by the end of the day: you can buy what you want! 😉

  • 1/5 Paul N. 5 months ago on Google
    They don't wish to care me, and selling tv to me, based on my 15 minutes long obious waiting time next to a tv.

  • 5/5 Z. CON G. 6 months ago on Google
    Big and nice electric shop. Big selection of products. Good service.

  • 1/5 Sepideh R. 2 years ago on Google
    It offers lots of good but in limited variety!There is not any information about them and there is nobody to help. Everything is in Hungarian.

  • 1/5 Larisa K. 1 year ago on Google
    Extremely rude and unprofessional employee with pink hair on information desk.

  • 5/5 behrouz l. 10 months ago on Google
    A great place to buy electrical and electronic appliances.

  • 1/5 Vladyslav S. 3 years ago on Google
    I had a very bad experience in this shop. I wanted to return bulbs what were not good for me but the manager rejected to do so, though it was less than 14 days from the date of the purchase. Also, the shop assistant was very unfriendly and rude.

  • 1/5 BeiBei Y. 9 months ago on Google
    Very bad attitude! The waiter is very annoying

  • 5/5 Hagazpacho 2 years ago on Google
    Fast shopoing, kind employees, had no issues.

  • 5/5 ioana i. 2 years ago on Google
    Couldn t find what we needed. Still, they tried to help us find the cable for the camera and tried several models.

  • 1/5 Fruzsina Lilla R. 1 year ago on Google
    Warranty service does nothing, except for holding the product for longer then promised.

  • 5/5 Matheus Nunes dos S. 1 year ago on Google
    The staff is really helpful and kind.

  • 5/5 Md Ibrahim Khan T. 1 year ago on Google
    One of the best shops for electronic devices in Hungary

  • 1/5 Akshay “Akshay Lad” L. 2 years ago on Google
    No one give attention if you don't know Hungarian language....

  • 4/5 Flor R. 1 year ago on Google
    Basically a 90's Best Buy, it has phones, appliances, TVs, videogames, all electronics for home and more.


Call +36 1 358 6600 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

Trends



Last updated:

Similar Stores nearby

Zwack Unicum Museum image
1
Zwack Unicum Museum
Museum
Exhibits showcasing the history of the Zwack family, makers of a well-known liqueur.
4.80 (2.4K reviews)
Nespresso image
2
Nespresso
Coffee store
International chain selling its own line of coffee, espresso makers & accessories for home brewing.
4.60 (1K reviews)
New Garden Kertészet Pest image
3
New Garden Kertészet Pest
Garden center
👍👍 Excellent selection of in and outdoor plants!
4.60 (804 reviews)
PeakShop image
4
PeakShop
Vitamin & supplements store
👍👍 Szuper motiváló az oldal, felvillanyoz, akárhányszor olvasom az emaileket vagy weboldalt böngészem. Rengeteg az információ, néha el is veszek benne, mert nekem még nem minden épült be a tudatomba :) Bevallom még irigykedem is ilyen munkahangulat tapasztalásán. Nagyon szeretem, hogy nálatok a test m...
4.90 (802 reviews)
Buda store Reflex Shop image
5
Buda store Reflex Shop
Toy store
👍👍 Best board games shop I've ever seen! A lot of interesting and exciting board games can be found. Dóri showed me a lot of them and she has an amazing knowledge of all of them I suppose. The shop was fairly busy, people were browsing but also playing card and board games at the desks provided by the...
4.90 (790 reviews)
Last updated:
()