The Coffee Bean & Tea Leaf image

The Coffee Bean & Tea Leaf

Cafe

Coffeehouse chain serving a variety of beverages including its signature ice-blended options. People often mention coffee, service, friendly, staff, good, nice, Nice, queue,


Address

1681-G3, Jalan Perusahaan, Highway Autocity, North-South Expy, Juru Interchange, 13600 Perai, Penang, Malaysia

Website

www.coffeebean.com.my

Contact

+60 4-502 2756

Price rating

$$ $$

Rating on Google Maps

4.20 (640 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 11 pm
  • Thursday: 8 am to 11 pm
  • Friday: 8 am to 11 pm
  • Saturday: 8 am to 11 pm
  • Sunday: 8 am to 11 pm
  • Monday: (Christmas Day), 8 am to 11 pm, Hours might differ
  • Tuesday: 8 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: coffee (16) service (13) friendly (9) staff (9) good (7) nice (7) Nice (6) queue (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ahmad A. 2 years ago on Google
    Perfect place for having breakfast on weekends with family. Can enjoy the coffee other meals. Nice outlet offers 2 dining areas, indoor and outdoor.
    4 people found this review helpful 👍

  • 1/5 Jacqueline H. 3 years ago on Google
    When i am trying to make order at the counter, there is 3 people in the queue and im fourth person, one employee name DANA asked to wait outside until being informed, i talked to her i will wait inside because i have a friend sitting inside and it was freaking hot outside, ended up people keep coming in the queue with more than 3 person and DANA didn’t even ask them to wait outside even the queue has been exceed for specific number of people. I approached and ask when is my turn to be in the queue, she asked me to re queue again which is the fourth person at the moment! And there is nothing different at the beginning. Which is so freaking double standard and why am i still being asked to wait outside at the beginning since now i can queue at the fourth at the second time? And it’s unfair im the only one to ask to wait outside and others who exceed the quantity don’t! The other employee are friendly except DANA which do not handle this well with and showed us with bad expression. I hope management can look into this.
    3 people found this review helpful 👍

  • 1/5 S N. 2 years ago on Google
    Went there expecting to chill but the customer service and ambience were substandard. The cashier's attitude was bad when serving the customers and one of the staff was walking around while talking with mask hanging on the chin. Please protect the customers even if you couldn't care less about your own safety. The supervisor (wearing different uniform) didn't even say thank you while handing over the receipt. I understand that customer service isn't easy but do have basic courtesy towards your customers. We didn't pay to get service like this. Coffee tables could be reduced to abide the SOP and social distancing. Until the management is willing to educate the staff and improve the customer service, Starbucks definitely has better ethics and atmosphere than CBTL.
    2 people found this review helpful 👍

  • 5/5 Elena E. 2 years ago on Google
    Love the taste of the coffee. Friendly staff & Im enjoying every slurpp of the drinks 😉
    2 people found this review helpful 👍

  • 4/5 Anne Yin D. 4 years ago on Google
    Convenient place to get my coffee as it's located next to North south highway. Turn into Autocity and straight to office. Opens at 8am daily closed at 10pm. Nice coffee.
    1 person found this review helpful 👍

  • 3/5 Matt D. 3 years ago on Google
    Loved the atmosphere But quite small Always crowded
    1 person found this review helpful 👍

  • 4/5 Elaine Youngyang (. 5 years ago on Google
    The indoor seating are limited, outdoor seating are available too. The car park is quite sufficient during my visit on weekend afternoon. The food and drink quality good as expected. The coffee shop itself is not huge with limited space so it's mostly crowded.
    1 person found this review helpful 👍

  • 5/5 Feninferina A. 1 year ago on Google
    Always convenient to come here for a great coffee fix when we are up north. Very near the toll gate and easy access + parking. The crew here are very friendly, always a pleasure to hangout here. Breakfast fix is alwayssss delicious and reliable. Will definitely be back when we are in the state.
    1 person found this review helpful 👍

  • 3/5 Boo Kok Joo B. 3 years ago on Google
    Chocolate muffins delicious and vanilla coffee.
    1 person found this review helpful 👍

  • 3/5 Nelson L. 4 years ago on Google
    Fan outside unable to turn on

  • 4/5 CK S. 4 years ago on Google
    The americano coffee taste really good n rich in aroma, compared with other cafe I ever tasted. Like it.

  • 4/5 Fahrul M. 3 years ago on Google
    Nice environment. Near car park. Service bit slow. Maybe short of staff during MCO

  • 5/5 Salinah Mohd S. 2 years ago on Google
    One outlet that has summer berries tart....Loving its charamel macchiato. Always feel at home whenever I'm having my coffee here.

  • 2/5 Jackson O. 4 years ago on Google
    Staff service attitudes always feel like not welcome .

  • 5/5 Tazidah 9. 2 years ago on Google
    Superb place and delicious food

  • 5/5 WEEI KAI C. 3 years ago on Google
    Occasionally came here to chill. Ambience is nice. Staff is friendly

  • 5/5 Aiyin Z. 4 years ago on Google
    I love hazelnut latte. It's worth

  • 4/5 Ben 4 years ago on Google
    Saturday closes at 11pm

  • 4/5 Wee Choon C. 4 years ago on Google
    Nice place to gather with family or friends. Delicious cakes and coffee.

  • 5/5 james c. 3 years ago on Google
    Good

  • 4/5 Chongseng N. 5 years ago on Google
    Great breakfast, coffee and environment. Just a bit crowded during peak hour perhaps due to smaller shop lot. But still my favorite place to enjoy coffee with family and friends.

  • 4/5 shafi t. 2 years ago on Google
    Not to crowded.. Taste of food nice

  • 5/5 nadia y. 1 year ago on Google
    their make n give a good breakfast to me everytime i order even by foodpanda.. i still get the best food n drink… tq

  • 4/5 Yong Yee C. 2 years ago on Google
    It can get very crowded. But if it’s a quiet day, the ambience is great. :)

  • 4/5 Pao Lien K. 2 years ago on Google
    If you looking for a cafe to work, dont go. Their plug are not functioning... good for chillin only

  • 3/5 Syawal N. 1 year ago on Google
    No plug points maintained well. Overall ok. But no plug points working to charge devices.

  • 5/5 M m. 1 year ago on Google
    Friendly staffs, feeling comfortable and peaceful inside there.

  • 1/5 Edwin G (. 10 months ago on Google
    Few customers are queueing for take away, yet the barista taking his own sweet time sweeping the floor. Only three dine in tables were occupied at that moment. Can't the batista judge the situation between service and cleaning? And he wear the same gloves for sweeping and making drinks 😨 . Waited 20 mins for a 2 cups take away beverage.

  • 1/5 Danny J. 11 months ago on Google
    I have been here a lot, usually after work or after shopping at ECO nearby. But It was discovered that this branch has been rumoured using "Ayam Kepak" instead of "ayam sebelih", which is NOT HALAL for muslim customer. I stop visit here.

  • 5/5 CK K. 10 months ago on Google
    Excellent and Friendly service! Love you guys so much !

  • 4/5 Penny N. 1 year ago on Google
    Having short break in the afternoon here. The environment quite nice.

  • 5/5 NG C. 9 months ago on Google
    Great place for rest and coffee time!

  • 5/5 Delphina L. 5 months ago on Google
    My favourite go to place. Made a bulk order for our company, would like to thanks this staff Hanis for her helpful arrangement. Very polite girl.

  • 5/5 Tham Soon Y. 3 years ago on Google
    Yum!

  • 5/5 Kc W. 3 years ago on Google
    My favorite Coffeebean Cafe, 1 of the few Coffeebean that offer nitro drinks.

  • 5/5 Chiahui L. 3 years ago on Google
    Came to a very friendly waiter named Shaiful, he's being very polite and I got warm service. Thank you!

  • 5/5 Farah S. 3 years ago on Google
    Coffee x la strong mcm Starbucks.. Tp not bad..

  • 5/5 Nancy W. 3 years ago on Google
    Excellent service from the entire friendly team member of Coffee Bean Auto City!! Always enjoy my breakfast with my family over the weekend!! Thank YOU all for your superb service!!

  • 3/5 Ks B. 5 years ago on Google
    Is a nice place in a nice location. Just don't have washroom for customer.

  • 3/5 Shafiq I. 3 years ago on Google
    (Translated by Google) Sunday mornings are full of truth. If you want to eat, you have to savor. If you want to hurry, go to Pelita. (Original) Pagi minggu ramai bebenor. Kalau nak makan, kena sabor. Kalau nak cepat, kona pi Pelita.

  • 5/5 Lishan E. 3 years ago on Google
    Cold brew latte!

  • 3/5 Balachanthar G. 3 years ago on Google
    At times d mixing of items not nice

  • 5/5 Muhammad Syairazi G. 3 years ago on Google
    Nitro brew

  • 5/5 ahwei 3 years ago on Google
    nice place but always out of seat

  • 3/5 Danny D. 3 years ago on Google
    Some of the waitresses are impatient. Waiters are friendly.

  • 4/5 ammar shamsul q. 3 years ago on Google
    (Translated by Google) A relaxed and quiet place suitable for holding business chat and work discussions (Original) Tempat yang santai dan tenang sesuai ntok adakan sembang bussiness dan perbincangan kerja

  • 5/5 Helena T. 3 years ago on Google
    Nice relaxing environment, very friendly staffs.

  • 4/5 zainal a. 3 years ago on Google
    👍🏼

  • 4/5 Malaika M. 3 years ago on Google
    Good place for brunch with family

  • 5/5 Jaimepak R. 3 years ago on Google
    🤤

  • 5/5 mohd bashir mohammad s. 3 years ago on Google
    Excellent spot for hang out

  • 4/5 Aaron Wong En Y. 3 years ago on Google
    Nice place but quality of coffee fluctuates

  • 4/5 Patrick P. 3 years ago on Google
    As usual.

  • 5/5 MUHAMMAD FAHIM AHMAD F. 3 years ago on Google
    (Translated by Google) A place for people to drink..and a place for beautiful girls to drink too..hehehe (Original) Tempat orang ngopi..dan tempat gadis2 cantik ngopi jugak..hehehe

  • 2/5 Yam L. 3 years ago on Google
    (Translated by Google) The space inside is too small, so it is noisy (Original) 里面空间太小,所以很吵

  • 4/5 Muhammad R. 3 years ago on Google
    Place quite relax so that you can enjoy ur drink 😄

  • 4/5 KH S. 3 years ago on Google
    Table too small.

  • 4/5 Edwin Y. 3 years ago on Google
    Love it

  • 3/5 Jay T. 3 years ago on Google
    (Translated by Google) In addition to coffee and tea, the most important thing is to have someone to chat with! (Original) 除了咖啡与茶,最重要的还是要有聊天的对象!

  • 5/5 Keng Meng O. 3 years ago on Google
    Always great coffee and cakes

  • 4/5 yanie j. 3 years ago on Google
    Good n fast service

  • 5/5 Peace Keeper M. 3 years ago on Google
    Breakfast or quick brunch is best place for it

  • 4/5 PowerPuff P. 3 years ago on Google
    As good as always, but the service by the guy assistant manager was disappointing 🙃

  • 2/5 Leong Ke Y. 3 years ago on Google
    Its a good place to chill but unfortunately the service is not that good. By the way, there are some friendly staffs to. 1 female staff was not friendly and helpful. My dad collect the dirty plates left by previous person since no one is coming to clean the table for us. The female staff saw my dad holding the plated and walking to the counter to give them the plates, but the female staff is walking towards but IGNORE HIM AND NOT GIVINV ANY HELP. Its okay if all the staffs are busy and don't serve us, but at least APPRECIATE people who volunteered to clean the table of the previous customers without asking the staff to come over and serve us. And when I asked her politely of she can wipe our table she just doesn't answer me and seems like I owe her 100 thousands of money🤷🏻‍♀️ ok but in the end she the my table, but I don't like the attitude still🤷🏻‍♀️


Call +60 4-502 2756 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Small plates
  • Accessibility
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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