White Spot Kensington image

White Spot Kensington

Restaurant Breakfast restaurant Meal takeaway Hamburger restaurant Family restaurant Brunch restaurant Canadian restaurant

🫤 Horribly overpriced. Coffee over $4, gravy over $3 Do better White Spot. Do better. I feel bad for the staff having to hand out the menus. $22 for a burger 😳.. but oh yeah, they include a handful of fries 🥴 People often mention service, great, good, burger, White, Spot, staff, restaurant, Great, friendly,


Address

6500 Hastings St, Burnaby, BC V5B 1S2, Canada

Website

www.whitespot.ca

Contact

+1 604-299-2214

Price rating

$$ $$

Rating on Google Maps

4.10 (1.1K reviews)

Open on Google Maps

Working Hours

  • Saturday: 7 AM to 10 PM
  • Sunday: 7 AM to 10 PM
  • Monday: 7 AM to 10 PM
  • Tuesday: 7 AM to 10 PM
  • Wednesday: 7 AM to 10 PM
  • Thursday: 7 AM to 10 PM
  • Friday: 7 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: service (38) great (20) good (18) burger (17) White (16) Spot (16) staff (16) restaurant (14) Great (11) friendly (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 K F. 9 months ago on Google
    Horribly overpriced. Coffee over $4, gravy over $3 Do better White Spot. Do better. I feel bad for the staff having to hand out the menus. $22 for a burger 😳.. but oh yeah, they include a handful of fries 🥴
    4 people found this review helpful 👍

  • 4/5 Akkash Jonathan A. 2 years ago on Google
    Super packed and busy during it's peak hours. The bars menu is pretty normal. Prices are slightly higher than the other places. Great place to go with your family/S/O/Friends . Not so much of a great place to catch a drink by yourself. Edit : 28/03/2022 Great place for a date , a friends night out or even a family dinner. Prices sway slightly towards the higher end. Food was of great quality and quantity. The servers and other staff were very friendly and quick.
    2 people found this review helpful 👍

  • 5/5 Yale W. 2 years ago on Google
    Tasty food with a lot of varieties to choose from. Preferred west Coast salmon burger and house salad. Nice dining area and friendly atmosphere.
    2 people found this review helpful 👍

  • 2/5 Raquel B. 1 year ago on Google
    Ordered 3 dishes. Out of the 3 only one was decent that is why I gave a 2 star. I ordered the Alfredo… the chicken was beyond dry and burnt, I usually can look past that because the Alfredo sauce will make it edible. Unfortunately there was absolutely no sauce. I took one bite and it was basically just buttered noodles. For $25 I could have made buttered noodles at home myself. They must have been hoarding the sauces today because we also ordered a burger..the amount of sauce was a dot the size of a quarter. Dry flavorless burger and dry flavorless pasta. Waste of almost $50. I wish I would have taken a photo of the burger but I don’t even think to. Disappointed especially since I used this as my cheat meal :(
    2 people found this review helpful 👍

  • 5/5 Al 3 months ago on Google New
    The restaurant's inviting ambiance, coupled with attentive service, sets the stage for a delightful meal. The menu offers a fine range of dishes, each prepared with precision and bursting with flavor. From their signature burgers to the fresh steaks, WhiteSpot caters to various palates. The presentation of the dishes is commendable, reflecting the chef's dedication to both taste and aesthetics. Overall, WhiteSpot stands out as a go-to restaurant for those seeking a combination of culinary excellence and a welcoming atmosphere.
    1 person found this review helpful 👍

  • 5/5 Ellie P. 1 year ago on Google
    came for brunch. it was a delicious basic eggs and hash. over medium eggs were cooked to perfection ! can’t complain about the bacon and sausage either ! truly great coffee too. great playlist and a chill vibe. our server Emily was so sweet and funny. she gave fast service and was willing to grab us what we needed. good brunch but a little overpriced.
    1 person found this review helpful 👍

  • 5/5 Jay B. 1 year ago on Google
    My 2 little boys (age 6 and 4 )and myself enjoy this White Spot location . Friendly staff and attentive. Food is also very good. Can’t complain with their pirate packs and kids meal.
    1 person found this review helpful 👍

  • 5/5 Ashiv D. 3 years ago on Google
    Had great dining experiences there. Their burger is yummy. It's so big that you will struggle to finish it. I also enjoyed their pasta. Their coffee and cheesecake are pretty good.
    1 person found this review helpful 👍

  • 3/5 Angela J. 4 years ago on Google
    The servers were nice but kept forgetting things like water refills, requested napkins, fries refills. I think they must have had a minimum kitchen staff because despite not being very busy, our food took a while. The onion rings were huge and crispy but not over battered. The burgers were tasty and the gluten free buns were good quality.
    1 person found this review helpful 👍

  • 3/5 Nancy C. 1 year ago on Google
    Ordered salmon burger and cod burger. Both very tasty and well presented. Hostess seated us quickly, even though it was during a rush period. Table service was a bit slow and inattentive, no smile until we tipped her. Would go back again, and hope we get a different server?
    1 person found this review helpful 👍

  • 5/5 Mohammadreza B. 2 years ago on Google
    Delicious food as you expect from other branches. This place was clean, quiet with friendly staff. Burgers are famous and very delicious. They are in decent size and come with a side. Fries is bottomless. I liked it more if our server was checking on us more frequently. It also had a nice bar, I saw some people quite enjoy it. Convenient free parking available in plaza and this branch has curbside designated parking
    1 person found this review helpful 👍

  • 4/5 Demian M. 1 year ago on Google
    Staff is always great and a good selection of booth seating. Usually not too busy although good to make a reservation, having said that there have been a number of times I have done that only to arrive and they have no record of it. They always find a spot for me though when it has been busy. The big drawback to white spot is the prices, too much for what you get. I go because my kid loves it.
    1 person found this review helpful 👍

  • 5/5 Paul B. 3 years ago on Google
    Awesome server certainly taking safety serious. Saddened that chicken pot pie is not and may not return to the menu.

  • 4/5 Steven S. 3 years ago on Google
    Good food and service. They were cheap on the smashed potatoes, but the waiter for me more.

  • 5/5 Norah W. 2 years ago on Google
    Classic Benedict is a dish I normally order and it never disappoints me. Eggs were perfectly poached, English muffin was soft and fragrant, and the smash brown potatoes were crispy. Attentive and quick services. Clean, cozy table.

  • 5/5 Sandra C. 2 years ago on Google
    This is the first time to give full stars to a White Spot restaurant. It might have been that we were there early, at 9 a.m., but service was great, food came promptly and all tasted yummy. Good job, Kensington!

  • 4/5 Mohammad O. 4 months ago on Google
    The fish and chips was fairly good with the note that the fish were a bit greasy. I would just liked it to be served in a flat plate instead of a soup plate. By the way, the atmosphere was cozy, private, and warm that we could sit and hang out for more than an hour.

  • 4/5 Steven S. 3 years ago on Google
    Veg burger with caramelised onions and fried mushrooms was surprisingly pretty good, better than the (dull) white spot regular burger. Typical friendly white spot service. 👍

  • 1/5 Johnny s. 3 years ago on Google
    Overpriced

  • 4/5 Tanya D. 3 years ago on Google
    Service was good. BLT was not on the menu however, they made one for my mom anyway. She Happy about that.

  • 4/5 Jason B. 3 years ago on Google
    Everything was on point.

  • 1/5 Okko E. 3 years ago on Google
    1st & last curbside pickup, order was wrong, under cooked and looked like it had been thrown around the kitchen. Very disappointing, good bye Whitespot, lost my custom.

  • 1/5 chopta 1 year ago on Google
    Waiting 5 min the reception said preparing table for me, 1 person. then he is gone for another 5 min. He didn’t come back. Then two new came in and another lady waitress came over and seated them immediately. Waited for 10 min nothing and they got seated within 30 seconds. What kind of service is that! Of course I left telling the waitress about the wait. She said nothing and watch me leave

  • 1/5 İskender P. 1 year ago on Google
    Love&Hate I love White Spot and I hate Whit Spot Kensington Store. Why? Because Kensington store is very close for us. So my wife and my son usually go there. But the restaurant has a lot of problem, cold customer service, usually nobady entrydesk. And they say usually lie to order like 2 minutes 3 minutes. 3 staff there 2 staff there, such as kindergarten. White Spot is very good restaurant but without Kensington Branch. By the way it makes a lot of mistakes to orders. So I hate the store.

  • 1/5 Edmond K. 1 year ago on Google
    Very disappointing!!! I had a take out order yesterday and it was the worst fish & chip ever. The fish was small portion, dry and slightly burnt. There was only about 10 pieces of french fries. And they forgot the cole slaw. I tried calling the Kensington White Spot right away, but they were not taking phone calls. To White Spot, I know things have been tough but you really should not be ripping off your customers off. We are regular White Spot customers. But I think we will be ordering our food elsewhere.

  • 5/5 Beverly S. 1 year ago on Google
    Good breakfast. Bacon and eggs. X2. My eggs were poached perfect to my liking and I had 1/2 waffle. Hubby had toast. Ordered coffee with 1/3 water as I find their coffee strong it was right on. Happy with service and not to busy at 930am on Sunday.

  • 5/5 Dulce R. 1 year ago on Google
    My husband and me were passing by and decided to stop here to have dinner. We had been at another location before so we already knew the kind of service and food is served in here but this time we ordered something different that we hadn't tried before. I had a chicken salad (because I was having a lot of morning sickness during the day since I was pregnant) that came with some toast, some nuts and spicy sauce. I thought it was a simple one but it had some dressing that made it very delicious and eatable for my taste. I enjoyed it so much that even my husband wanted to try some. And he ordered the 3 piece fish and chips that came with coleslaw. This last one was a fresh one and the fish was very well done and big for the price we paid. The service was very kind and fast and it was not crowded that day, it was a Wednesday when we went here and just because of the great service of the server is that we are going back here, more than the food (even though we liked what we ate very much). Thumbs up!

  • 1/5 Gary C. 1 year ago on Google
    Update: Ordered delivery. Burger was burnt, the fish in the fish and chips was dry and hard - very small pieces. As for the fries, looks like they gave me all the remnants in the frying basket. Whomever packed the the burger put it on its side in the bag. The sauces leaked out into the bag and the burger was messed up. Great food and great service. Very consistent quality!

  • 5/5 Rozmin 1 year ago on Google
    Friendly service, great food, reasonably priced. Go for the appetizer special, daily fun 2 to 5 and then 8 to late [closing]. Good to share and try different things. Loved the lettuce wrap, very spicy, be warned.

  • 5/5 Raymond J. 10 months ago on Google
    Great tasting double pattie burger with onion rinds and salad! I went back this morning for the Tomato, Spinach, Eggs Bennie!

  • 5/5 S C. 11 months ago on Google
    Wow! This location is amazing! The moment we walked in we were greeted with a warm smile by the hostess. Our server was so pleasant and polite. Food was divine. Bathroom was spotlessly clean. 10/10. We recently had a very, very bad experience at the Gilmore White Spot location so I’m pleased to say our faith in White Spot has now been restored!

  • 4/5 Paul 1 year ago on Google
    If you're looking for a reliable spot to grab a bite to eat, this restaurant is worth a visit. The food here is consistently above average in quality, with a menu that offers a variety of dishes to satisfy all tastes. If you're in the mood for classic diner style food, this restaurant has got you covered. What really sets this restaurant apart is the friendly and attentive service provided by the staff. From the moment you walk in, you're greeted with a warm welcome and made to feel at home. The staff are knowledgeable about the menu and happy to make recommendations based on your preferences. The atmosphere inside the restaurant is relaxed and comfortable, with plenty of space for both small and large groups. The decor is simple but tasteful, and the overall ambiance is inviting. All in all, this restaurant is a solid choice for anyone looking for a consistently good meal with great service. While it may not be the most innovative or trendy spot in town, it delivers on quality and hospitality, making it a reliable go-to for any occasion.

  • 4/5 Joey C. 8 months ago on Google
    Our recent visit to White Spot was a delightful culinary adventure, indulging in the scrumptious Nat's Hearty Breakfast and the mouthwatering Prawn & Avocado Bowl. Here's a detailed breakdown of our wonderful experience: Nat's Hearty Breakfast: This classic breakfast spread had everything we needed to satisfy our morning cravings. I opted for over easy eggs, along with a tempting serving of bacon. The fluffy and delightful buttermilk pancakes were a perfect complement to the meal. While the eggs were slightly overcooked, the real star was the smashbrown potatoes. They were crispy on the outside, tender on the inside, and simply divine. To top it off, the potatoes were served endlessly, but as much as we enjoyed them, it became a bit overwhelming. A generous portion would have been sufficient. Prawn & Avocado Bowl: The Prawn & Avocado Bowl was indeed a masterpiece of flavours and textures. The Louisiana spiced prawns were expertly seasoned, bringing a delightful zesty kick to the dish. The combination of cherry tomatoes, avocado, and bacon created a perfect balance of sweet and savoury notes. The two poached eggs with their luscious yolks and the drizzle of hollandaise sauce elevated the entire dish to a whole new level of indulgence. Kids' Meals: The kids' meals offered a great selection, ensuring each of our children found something they truly desired. The endless sides for them, just like the adults' dishes, were a fantastic addition, and the scoop of ice cream as a sweet treat was a delightful surprise for them. Overall, our experience at White Spot was truly a treat for our taste buds. The real star of the show was undoubtedly the smashbrown potatoes, which deserve full marks for their exceptional taste and innovative preparation. The warm and inviting ambiance of White Spot, coupled with the friendly service, made our dining experience even more enjoyable. I must admit, I was hesitant about returning due to a negative experience many years ago, but I am so glad we gave it another chance. The restaurant has clearly stepped up its game, and we left with satisfied palates and smiles on our faces. We will certainly be coming back for more delectable delights in the future.

  • 5/5 Adrija B. 5 months ago on Google
    The food was great along with the whole vibe and ambiance. The servers were very polite and friendly. Definitely recommend!

  • 2/5 Joe D. 3 years ago on Google
    Gave 2 stars because the food is definitely better quality than “fast food” but the curb side service system is ridiculous. Order/pay and tip is all done prior to receiving any service. A pick up time is provided and in the confirmation email an “I am here” icon is available to inform the restaurant you have arrived. It is obvious that system is not monitored as I personally have waited 10-15 on multiple occasions. After selecting the “I am here” icon, there is a message to call if you do not receive your order but the line is consistently busy. Even once getting thru on the phone the attendant exclaims “OH, I didn’t even know”. Your online business strategy and process requires a major overhaul.

  • 5/5 danjesur 3 years ago on Google
    Great service, good food!

  • 5/5 Ashley U. 3 years ago on Google
    Fantastic staff. greeted me as soon as I got in the door. Server Steph was very patient and friendly in serving me and the other guests in the restaurant. I will highly recommend coming back.

  • 4/5 Keith K. 3 years ago on Google
    The perfect place to order a takeout during this pandemic time. They are one of the first restaurants to adapt to the new normal and apparently is doing very well. Ordering is easy on line and if you are doing it the first time you get 5% discount. When you pick up you can even ask them to being it out to you so you don't have to interact inside the restaurant. The staff is always courteous. Food is typical white spot so no surprise there. Just the place to go to when you are tire of cooking for a change.

  • 5/5 Raad S. 3 years ago on Google
    The service was amazing, the staff were extra nice in this branch. Food was great as always

  • 3/5 Jackie D. 3 years ago on Google
    The food here is ok, I mainly come here for nostalgic reasons because all of my family have been coming here since the White Spots opened in the 1950s. I grew up in the 70s/80s and my brothers and sisters and I loved there pirate packs with the triple 'O' burgers. It's a little unfortunate what they charge for lunches now. My wife and I go there for lunch and its usually $35- $40 for the two of us, and no drinks. It would be nice if they had a daily lunch/dinner special instead of charging 5 star prices at a 2 star establishment. I heard other patrons complaining about there prices as well. I hope they stick around long for my kids to enjoy the White Spot Legacy. I think Nat would be dissapointed.

  • 5/5 Scott M. 3 years ago on Google
    Oddly I was thinking the service was going to be long, once the server got to us she was super friendly and fast. Was a pleasant surprise!

  • 4/5 Edd F. 3 years ago on Google
    Manager Kristine went above and beyond to correct a service error - great to see accountability, professionalism and courtesy. We'll definitely be back! Thank you Kristine!

  • 5/5 Sophie T. 3 years ago on Google
    We've been here several times now and each time our experience has been either good or great. The service is attentive and the food is delicious. If you go later in the evening (past 7:30pm), it won't be as busy (better service and also better for covid physical distancing). We've gotten take out twice, but I wouldn't recommend doing take out from here. Once, they forgot the dip for my beef dip! Second time, the fries were very soggy even though we were on time for our pick up. Just do dine in, and you'll have a much better experience.

  • 4/5 Neil H. 3 years ago on Google
    Good fish and chips + zoo sticks

  • 5/5 Arab S. 3 years ago on Google
    Delicious food, delicious drinks, the place is very clean and the service is amazing

  • 5/5 Kevin S. 3 years ago on Google
    Nice spot to take kids

  • 5/5 Ed M. 3 years ago on Google
    Fast service ,clean and friendly staff.

  • 5/5 Nick H. 3 years ago on Google
    Way better than that pos white spot on Gilmore. Ten fold.

  • 5/5 Marais F. 3 years ago on Google
    As always the food was excellent!!! Will definitely keep on going back to this restaurant.

  • 3/5 Erin M. 3 years ago on Google
    Good food but everything is coated in dust

  • 1/5 Sara H. 3 years ago on Google
    Both me and my boyfriend got sick after eating here 😣👎

  • 5/5 Mark G. 3 years ago on Google
    Our usual breakfast spot was closed. Tried breakfast here and really enjoyed it. Great service, no wait seating. Added pancakes to my meal was the best part of my day. Will return for breakfast.

  • 5/5 Tristan Z. 3 years ago on Google
    This location is always lovely to visit. The staff are friendly and very helpful. The covid barriers are in place and hand sanitizer is available. But the food is as always good quality i would encourage people to visit

  • 5/5 Linda R. 3 years ago on Google
    Good service and great veggie burger

  • 4/5 Rachel D. 3 years ago on Google
    Attentive service. Expensive beer.

  • 5/5 Cindy N. 3 years ago on Google
    Had a great lunch with my mom today! She had a mushroom burger, I had a salmon burger!!!great service, and food!!!

  • 5/5 Patrick P. 3 years ago on Google
    Excellent service from staff at this location. Tammy should get a raise. Takes care of me as a family member. Kudos .

  • 5/5 Mao L. 3 years ago on Google
    Good food

  • 5/5 Dan S. 3 years ago on Google
    My wife and myself loved it. I grew up in the area and actually graduated from Burnaby north senior secondary back in 1981. So I know the area

  • 5/5 bostondave2011 3 years ago on Google
    So slow there atm that they cant keep enough staff when a mini rush does come in. I have been trying to support local and whitespot needs to be at or near the top of all our lists.

  • 5/5 Shelly S. 3 years ago on Google
    Great food. Great service. Shields between booths

  • 5/5 Neil J. 3 years ago on Google
    Great place for breakfast, lunch or dinner.

  • 3/5 Joel B. 3 years ago on Google
    Food was good as usual at White Spot, but service was not so great. The server was pleasant enough, but service was slow, things were forgotten and had to be requested, a fruit side was in such bad shape that the server was aghast and had to get a replacement when we pointed it out. Our server seemed well- meaning but scattered and harried, so maybe it was an understaffing issue.

  • 2/5 Crazy C. 3 years ago on Google
    Why am I waiting 30 minutes for my food? Wilty lettuce and hardly any sauce on my burger too.

  • 5/5 Ilona R. 3 years ago on Google
    Great service and food. Didn't have to wait long for take out. Was before lunch

  • 5/5 Marco Q. 3 years ago on Google
    Great food, very good service

  • 5/5 Igor B. 3 years ago on Google
    (Translated by Google) Cozy and tasty food. Good service. Like the good old days. 😀 (Original) Уютно и вкусно накормили. Хороший сервис. Как в старые добрые времена. 😀


Call +1 604-299-2214 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Happy-hour food
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()