Coles - Lougheed Town Centre image

Coles - Lougheed Town Centre

Gift shop Book store

👍👍 Wide selection of books! Very cozy! The best selection of manga I’ve ever seen at a bookstore :D People often mention staff, selection, books, helpful, good, book, friendly, find, Good, great,


Address

9855 Austin Ave #171, Burnaby, BC V3J 1N5, Canada

Website

www.indigo.ca

Contact

+1 604-421-0312

Rating on Google Maps

4.30 (523 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 7 PM
  • Sunday: 11 AM to 6 PM
  • Monday: 10 AM to 7 PM
  • Tuesday: 10 AM to 7 PM
  • Wednesday: 10 AM to 7 PM
  • Thursday: 10 AM to 7 PM
  • Friday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: staff (25) selection (14) books (14) helpful (14) good (12) book (12) friendly (10) find (9) Good (8) great (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jasper S. 1 year ago on Google • 16 reviews
    Wide selection of books! Very cozy! The best selection of manga I’ve ever seen at a bookstore :D
    4 people found this review helpful 👍

  • 5/5 Luke W. 2 years ago on Google • 334 reviews
    I've been to many "indigo" brand shops in my life including the one at Langley, the Chapters at Metrotown, and more. I've got to say, this is my favorite location. The people here are the nicest, and they seem to really treat you not just as a customer, but a friend. They have the same books and products as the other locations which are helpful especially when looking online. The only caveat is the price. They do sell items at a higher than average price. But I guess it doesn't bother me that much since their system is very organized, and is interconnected with chapters, plum reward and other Indigo branded stores.

  • 4/5 Ted M. 4 years ago on Google
    Good place
    2 people found this review helpful 👍

  • 5/5 Daniel S. 1 year ago on Google • 17 reviews
    I like it because there is a diverse selection, many affordable sale items that are interesting. The staff is very helpful too.
    1 person found this review helpful 👍

  • 5/5 Thavisha F. 1 year ago on Google • 10 reviews
    This is my favorite place ever. It's very clean and neat. you can't read here like you can at metrotown, but because it's smaller and less crowded, you can actually find some good stuff. Staff are super friendly.
    1 person found this review helpful 👍

  • 5/5 Pat S. 3 years ago on Google
    Such helpful staff, friendly and knowledgeable. Helped me with an online return and took no time at all! Wish it was that easy everywhere else. Keep up the great service 👍
    1 person found this review helpful 👍

  • 5/5 H K. 1 year ago on Google
    Staff here are always friendly and helpful. Always find many great reads and gadgets here
    1 person found this review helpful 👍

  • 5/5 Cintya Q. 1 year ago on Google
    Until now, every book I needed, they had it. The staff is really friendly and helpful.
    1 person found this review helpful 👍

  • 5/5 Kristina C. 5 years ago on Google • 162 reviews
    I love visiting there. They always have good offers and sometimes pretty cheap good books. Very clean amd originated as well.

  • 5/5 Jan T. 5 years ago on Google • 93 reviews
    Excellent customer service. The young gal helping me find a book was kneeling on the floor to check lower shelves for me. I would never have been able to do that, or get back up, lol. And she found the last copy of the book I wanted. Fantastic service!!

  • 5/5 Carmen H. 9 months ago on Google • 31 reviews
    Staff was very nice n helpful. Helped me find the exact book.

  • 5/5 Moso P. 4 years ago on Google • 30 reviews
    Afghan Engagement trays prepared here. Very beautiful and full.of light and modern design.

  • 5/5 Bee Y. 2 years ago on Google • 19 reviews
    Friendly staff and good sized location. There's more books and less novelty items, which I prefer. There's also a big children's section, which my daughter loves.

  • 5/5 María Sol Di M. 1 year ago on Google
    Great book shop. Plenty of options

  • 5/5 Doug F. 4 years ago on Google
    Helpful staff helped me find the perfect book for my nephew.

  • 5/5 Caison P. 4 years ago on Google
    Rarely go, but good selection

  • 4/5 Mark M. 4 years ago on Google
    Good sales on. Helpful staff and well organized shelves.

  • 5/5 Soheyl A. 3 years ago on Google
    Very helpful staff!

  • 5/5 tikitamara 1 year ago on Google
    My fav bookstore in the area. Love a good Coles. They're getting new floors in there too, so be prepared for a new and swanky store 🥰

  • 1/5 Johey P. 1 year ago on Google
    They don't allow you into the religion & manga aisle. Just wanted to look at some manga and see if they had one I was looking for. The only thing I found was another place to go

  • 5/5 Chris S. 1 year ago on Google
    Friendly and helpful staff. Great variety of books to choose from.

  • 5/5 Cat V. 3 years ago on Google
    Always clean and pretty organized, all the staff have been really kind. Overall have not had any problems here.

  • 3/5 Mona-Lee P. 2 years ago on Google
    I found something close to what exactly I went for, but it was opened & rifled through, all out of order, so I asked for a small discount, but the supervisor on shift opened it, took a 2-second glance in box, said, "nope! Looks fine to me, no discount!" So, I put it back & left.

  • 5/5 Wanda M. 1 year ago on Google
    Was looking for certain books and got great service!!!🤗

  • 5/5 Lydia B. 1 year ago on Google
    Staff was available to help which was very good. Unfortunately Indigo chapters at metrotown location . Couldn't find any.staff to assist.

  • 4/5 Ken S. 4 years ago on Google
    Book stores like these are becoming extinct! Knowledge staff here and I hope for their continued success.

  • 4/5 Jake H. 1 year ago on Google
    Great selection and very kind staff

  • 4/5 Debra B. 1 year ago on Google
    Picked up a Bible for a bon voyage gift 🎁 🙏 also a card, a bag, and gift wrapping tissue!!!

  • 4/5 Shaun O. 3 years ago on Google
    Never had a bad experience here with staff or otherwise. Its small size could limit the variety of offerings, but I've more or less always managed to find what I was looking for or they've ordered it in.

  • 4/5 Tiffany 3 years ago on Google
    Not a lot of stores right now but located conveniently near the skytrain station with a Walmart and London drugs.

  • 5/5 sneha e. 3 years ago on Google
    Head a variety of books and stationary. Since this location is fairly low-key location is less crowded and has more options.

  • 1/5 Angie W. 1 year ago on Google
    I couldn't find the book I was looking for. There was no staff to help me. I also know it's hard times right now.

  • 5/5 Matcha Ice C. 10 months ago on Google • 8 reviews
    Michael is extremely helpful! Love shopping at the location because of Michael’s excellent service. Will definitely going to come back for more books for my kids. Keep up the great work, Michael!

  • 5/5 Rob C. 1 year ago on Google
    The selection here always surprises me (in a good way), really good staff pics and promotions .

  • 5/5 Silvana V. 3 years ago on Google
    Loved it! Deena helped me and recommended my daughter's B-day gift and my daughter loves it! Very happy !

  • 5/5 Amaris Z. 10 months ago on Google
    Love this Book Store, my go to place for books!

  • 5/5 Josh C. 3 years ago on Google
    There is always something on sale, so I always leave with a book or two. Many great selections even though the store isn't as big as other Chapters. Staff is pretty amazing and helpful.

  • 4/5 richard w. 3 years ago on Google
    Way too many questions just to be getting a book.that is why I walked out 4years ago.this time a friend recommended a book and half way through all her questions I had to tell her to stop. Seriously I do understand that you have to ask the questions but after the first one.seriously.stop

  • 3/5 Domenic V. 3 years ago on Google
    Small store but friendly knowledgeable staff.

  • 5/5 P N. 3 years ago on Google
    Ordered a book online since it was not in stock and it was available for pickup the next business day.

  • 4/5 rOughNutt 3 years ago on Google
    Didn't buy anything just walked by, looks pretty

  • 5/5 cece 3 years ago on Google
    Superb friendly staff.

  • 4/5 Janean B. 3 years ago on Google
    Busy black Fri found some nice gifts and good discounts

  • 5/5 Maureen B. 3 years ago on Google
    Good social distancing in stores..

  • 5/5 Andrew C. 3 years ago on Google
    Great bookstore, they were super helpful with a return from an online order. Good selection, no complaints.

  • 5/5 David G. 3 years ago on Google
    Friendly and helpful staff, a reasonable selection of magazines and books

  • 5/5 Paul M. 3 years ago on Google
    Helpful and friendly staff, huge kids section and even a games section too

  • 4/5 Diana M. 3 years ago on Google
    Good selection of books. I like the sale section. Can always find some good reads for under 10.00!

  • 5/5 Powers 3 years ago on Google
    Very Friendly and wonderful atmosphere

  • 4/5 Wendy Y. 3 years ago on Google
    Good selection of children's books both seasonal and every day. Always get good suggestions from staff.

  • 4/5 Raed H. 3 years ago on Google
    Small store book but nice staff

  • 5/5 Craig M. 3 years ago on Google
    Good selection

  • 5/5 Ronald W. 3 years ago on Google
    Great deals and exceptional service

  • 5/5 Sophia G. 3 years ago on Google
    Great for unique gifts

  • 4/5 Mehran C. 3 years ago on Google
    Good place for gift ideas

  • 2/5 Alexandra F. 3 years ago on Google
    small

  • 5/5 Dan M. 3 years ago on Google
    Consistently friendly and helpful, and a pretty decent selection for a smaller store setup. It feels a little bit cramped and messy, but it's a lot of stock to squeeze into a small space.

  • 5/5 Mike S. 3 years ago on Google
    Super friendly and involved staff, great selection of books, magazines, and other stationary products.

  • 5/5 Dan M. 3 years ago on Google
    Excellent staff great prices. Always want with Amazon. No more. Will be going to Coles .

  • 4/5 A -. 3 years ago on Google
    Not the largest selection but very friendly and helpful staff

  • 4/5 Jeremy W. 3 years ago on Google
    Friendly staff

  • 4/5 Chris D. 3 years ago on Google
    Not a bad mall has everything I need but the homeless people who hang out in front of wall art can be very annoying

  • 5/5 Lucy De P. 4 years ago on Google
    A great place to buy books and more

  • 4/5 jennifer Barrette g. 3 years ago on Google
    Got calendar and cross stitch magizine


Call +1 604-421-0312 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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